Presentation by Jim Reynolds of Socialgist (jim@socialgist.com / jimmyrey on twitter) to help coworkers, business owners, managers or anyone help understand and learn more about work from home.
2. Nice to meet you
I’m Jim Reynolds
1. Software exec in SaaS
2. Ex Sutherland, BlueTie & Techrigy,
Brandwatch staffer.
3. Worked from home for 10+ years
4. Given 1000’s of presentations
remotely
5. Managed team of 20 remotely
6. 4 Kids in house (CURRENTLY)
3. Agenda
Considerations for staff
Work from home?
Technology required
Mindset required
How to manage remote
Q&A
5. Many Firsts
Millennials & Gen Z – First major crisis for them.
Leaders need to be CLEAR with Communications
Fluid Communications
This are changing constantly – this is a major fear driver
Misinformation is rife & Everywhere
Mass Closure
Family first angst and concerns
Give space to breath
Fear
Perception is reality
Compassion is key
7. What is work from home?
Historically this has been known as ’telework’, for office professionals this allows them to take their work to any location.
Companies like Microsoft, IBM & Basecamp have been leaders in this space from years allowing them to recruit and support
best in class employees by removing location as a qualifying criteria for employment.
Key Facts & Stats
3.7 million American’s work from home currently
Employee retention increased by 50%
Employee stress drops by 82%
Remote work saves employees & workers
4k annually for employee
22k annually for employer
9. Technology Requirements
Work from home requires a web of solutions to provide a ‘office experience’. This will be used for both work and peer based
communication. Without the technology and communication workers will quickly feel isolated.
Technology Categories
Video Conferencing
Chat Services
Collaboration Tools
Internet Access
10. Technology Resources
Links to services that can help.
Video Conferencing
https://zoom.us/signup
https://www.webex.com/free-video-conferencing.html
https://whereby.com/
Chat Services
https://products.office.com/en-us/microsoft-teams/group-chat-software
https://slack.com/
https://www.skype.com/en/
https://www.whatsapp.com/
Cloud Based Collaboration
https://www.office.com/
https://gsuite.google.com/
What about internet?
https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-
and-more
https://corporate.comcast.com/covid-19
Other
https://www.remoteapps.today/
12. Mindset
This honestly is the hardest part. Humans by nature want interactions, and they crave it. Understand this is the HARDEST
part of work from home.
Area’s for focus around mindset.
Workspace
Tools
Attire
Communication
Work-Life Balance
15. Remote Management
Leaders lead and your staff needs you more than any other point. They’ll be looking and
leaning on you heavily for leadership and these techniques will help get you through.
Tips & Focus
Have compassion
Over Communicate
Adapt for Staff
Set ‘open’ time
Lead by example
17. Getting Started
If you have a IT team, talk to them first, they are the experts here. Work with your HR team to
nail comms for your staff.
Steps
1. Choose tech stack
2. Map & document – Tech & Use case
3. Training – Show & tell
4. Adapt – Fit for you