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Work From Home Readiness
Nice to meet you
I’m Jim Reynolds
1. Software exec in SaaS
2. Ex Sutherland, BlueTie & Techrigy,
Brandwatch staffer.
3. Worked from home for 10+ years
4. Given 1000’s of presentations
remotely
5. Managed team of 20 remotely
6. 4 Kids in house (CURRENTLY)
Agenda
 Considerations for staff
 Work from home?
 Technology required
 Mindset required
 How to manage remote
 Q&A
/Considerations for Staff
Many Firsts
 Millennials & Gen Z – First major crisis for them.
 Leaders need to be CLEAR with Communications
Fluid Communications
 This are changing constantly – this is a major fear driver
 Misinformation is rife & Everywhere
Mass Closure
 Family first angst and concerns
 Give space to breath
Fear
 Perception is reality
 Compassion is key
/What is work from home?
What is work from home?
Historically this has been known as ’telework’, for office professionals this allows them to take their work to any location.
Companies like Microsoft, IBM & Basecamp have been leaders in this space from years allowing them to recruit and support
best in class employees by removing location as a qualifying criteria for employment.
Key Facts & Stats
 3.7 million American’s work from home currently
 Employee retention increased by 50%
 Employee stress drops by 82%
 Remote work saves employees & workers
 4k annually for employee
 22k annually for employer
/Technology Required
Technology Requirements
Work from home requires a web of solutions to provide a ‘office experience’. This will be used for both work and peer based
communication. Without the technology and communication workers will quickly feel isolated.
Technology Categories
 Video Conferencing
 Chat Services
 Collaboration Tools
 Internet Access
Technology Resources
Links to services that can help.
Video Conferencing
https://zoom.us/signup
https://www.webex.com/free-video-conferencing.html
https://whereby.com/
Chat Services
https://products.office.com/en-us/microsoft-teams/group-chat-software
https://slack.com/
https://www.skype.com/en/
https://www.whatsapp.com/
Cloud Based Collaboration
https://www.office.com/
https://gsuite.google.com/
What about internet?
https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-
and-more
https://corporate.comcast.com/covid-19
Other
https://www.remoteapps.today/
/Mindset Required
Mindset
This honestly is the hardest part. Humans by nature want interactions, and they crave it. Understand this is the HARDEST
part of work from home.
Area’s for focus around mindset.
 Workspace
 Tools
 Attire
 Communication
 Work-Life Balance
Mindset Resources
Additional reading/resources to help yourself & staff adapt going forward.
Links:
 https://hbr.org/2020/03/what-it-takes-to-run-a-great-virtual-meeting
 https://www.zdnet.com/article/effective-strategies-and-tools-for-remote-work-during-coronavirus/
 https://www.bbc.com/worklife/article/20200312-coronavirus-covid-19-update-work-from-home-in-a-pandemic
 https://basecamp.com/books/remote
/Managing Remotely
Remote Management
Leaders lead and your staff needs you more than any other point. They’ll be looking and
leaning on you heavily for leadership and these techniques will help get you through.
Tips & Focus
 Have compassion
 Over Communicate
 Adapt for Staff
 Set ‘open’ time
 Lead by example
/How to get started?
Getting Started
If you have a IT team, talk to them first, they are the experts here. Work with your HR team to
nail comms for your staff.
Steps
1. Choose tech stack
2. Map & document – Tech & Use case
3. Training – Show & tell
4. Adapt – Fit for you
/Q&A
THANK YOU!
Jim Reynolds
jim@socialgist.com
716.622.7765
Twitter: jimmyrey
LinkedIn: https://www.linkedin.com/in/jimrreynolds/

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Remote Work Readiness - A simple guide for remote work & management.

  • 1. Work From Home Readiness
  • 2. Nice to meet you I’m Jim Reynolds 1. Software exec in SaaS 2. Ex Sutherland, BlueTie & Techrigy, Brandwatch staffer. 3. Worked from home for 10+ years 4. Given 1000’s of presentations remotely 5. Managed team of 20 remotely 6. 4 Kids in house (CURRENTLY)
  • 3. Agenda  Considerations for staff  Work from home?  Technology required  Mindset required  How to manage remote  Q&A
  • 5. Many Firsts  Millennials & Gen Z – First major crisis for them.  Leaders need to be CLEAR with Communications Fluid Communications  This are changing constantly – this is a major fear driver  Misinformation is rife & Everywhere Mass Closure  Family first angst and concerns  Give space to breath Fear  Perception is reality  Compassion is key
  • 6. /What is work from home?
  • 7. What is work from home? Historically this has been known as ’telework’, for office professionals this allows them to take their work to any location. Companies like Microsoft, IBM & Basecamp have been leaders in this space from years allowing them to recruit and support best in class employees by removing location as a qualifying criteria for employment. Key Facts & Stats  3.7 million American’s work from home currently  Employee retention increased by 50%  Employee stress drops by 82%  Remote work saves employees & workers  4k annually for employee  22k annually for employer
  • 9. Technology Requirements Work from home requires a web of solutions to provide a ‘office experience’. This will be used for both work and peer based communication. Without the technology and communication workers will quickly feel isolated. Technology Categories  Video Conferencing  Chat Services  Collaboration Tools  Internet Access
  • 10. Technology Resources Links to services that can help. Video Conferencing https://zoom.us/signup https://www.webex.com/free-video-conferencing.html https://whereby.com/ Chat Services https://products.office.com/en-us/microsoft-teams/group-chat-software https://slack.com/ https://www.skype.com/en/ https://www.whatsapp.com/ Cloud Based Collaboration https://www.office.com/ https://gsuite.google.com/ What about internet? https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households- and-more https://corporate.comcast.com/covid-19 Other https://www.remoteapps.today/
  • 12. Mindset This honestly is the hardest part. Humans by nature want interactions, and they crave it. Understand this is the HARDEST part of work from home. Area’s for focus around mindset.  Workspace  Tools  Attire  Communication  Work-Life Balance
  • 13. Mindset Resources Additional reading/resources to help yourself & staff adapt going forward. Links:  https://hbr.org/2020/03/what-it-takes-to-run-a-great-virtual-meeting  https://www.zdnet.com/article/effective-strategies-and-tools-for-remote-work-during-coronavirus/  https://www.bbc.com/worklife/article/20200312-coronavirus-covid-19-update-work-from-home-in-a-pandemic  https://basecamp.com/books/remote
  • 15. Remote Management Leaders lead and your staff needs you more than any other point. They’ll be looking and leaning on you heavily for leadership and these techniques will help get you through. Tips & Focus  Have compassion  Over Communicate  Adapt for Staff  Set ‘open’ time  Lead by example
  • 16. /How to get started?
  • 17. Getting Started If you have a IT team, talk to them first, they are the experts here. Work with your HR team to nail comms for your staff. Steps 1. Choose tech stack 2. Map & document – Tech & Use case 3. Training – Show & tell 4. Adapt – Fit for you
  • 18. /Q&A
  • 19. THANK YOU! Jim Reynolds jim@socialgist.com 716.622.7765 Twitter: jimmyrey LinkedIn: https://www.linkedin.com/in/jimrreynolds/