Personal Information
Organização/Local de trabalho
Southampton, United Kingdom, Hampshire United Kingdom
Cargo
Professional Problem Solver. IT Continual Service Improvement. Partner Thinking Dimensions Global
Sobre
John is currently the Operations Director of Thinking Dimensions (UK) a position he has held since the UK Company was established in 2007. He is responsible for the day to day operation of the company and the growth of the business around the KEPNERandFOURIE™ range of products in the field of Continual Service Improvement.
John has been involved in development, marketing and delivery of the KEPNERandFOURIE™ products since 1997 in the EMEA region working with organisations in IT, Finance, Pharmaceutical, Aerospace and Education at various levels dependent on the customer needs.
John started his professional career as a teacher in Rhodesia in the early 1970’s at a number of schools as a
Marcadores
root cause analysis
kepnerandfourie
incident management
language of risk
risk
apollo 13
cybersecurity
managing process
making decisions
thinking processes
potential problems
intuitive
process management
questioning techniques
core issues
prioritize
critical thinking skills
stakeholders
project management
problem management
fault finding
divergent thinking
mttr
convergent thinking
service recovery
root cause
problem solving
decision making
technical cause
Ver mais
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Personal Information
Organização/Local de trabalho
Southampton, United Kingdom, Hampshire United Kingdom
Cargo
Professional Problem Solver. IT Continual Service Improvement. Partner Thinking Dimensions Global
Sobre
John is currently the Operations Director of Thinking Dimensions (UK) a position he has held since the UK Company was established in 2007. He is responsible for the day to day operation of the company and the growth of the business around the KEPNERandFOURIE™ range of products in the field of Continual Service Improvement.
John has been involved in development, marketing and delivery of the KEPNERandFOURIE™ products since 1997 in the EMEA region working with organisations in IT, Finance, Pharmaceutical, Aerospace and Education at various levels dependent on the customer needs.
John started his professional career as a teacher in Rhodesia in the early 1970’s at a number of schools as a
Marcadores
root cause analysis
kepnerandfourie
incident management
language of risk
risk
apollo 13
cybersecurity
managing process
making decisions
thinking processes
potential problems
intuitive
process management
questioning techniques
core issues
prioritize
critical thinking skills
stakeholders
project management
problem management
fault finding
divergent thinking
mttr
convergent thinking
service recovery
root cause
problem solving
decision making
technical cause
Ver mais