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User Experience & Storytelling
Andrea Krajewski, Hochschule Darmstadt
MEDIA ARTS & SCIENCES
JOURNALISMUS

Motion Pictures (Ba)
Sound & Music Production (Ba)
Animation & Game (Ba)

Wissenschaftsjournalismus (Ba)

Interactive Media Design (Ba)

Online Journalismus (Ba)
Online Kommunikation (Ba)

Leadership in the Creative Industries (MA)

Medienentwicklung (Ma)

IKuM
Informationswissenschaft (Ma)
Informationswissenschaft (Ba)

INFORMATIONSWISSENSCHAFT
UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

2
NEW YORK 2009

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

3
“YOU WILL COME BACK”

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

4
ERLEBNIS

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

5
DAS NEUE PRODUKT

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

6
“The brand
should stand
for more
than beans.”
(Howard Schultz,
CEO Starbucks)

UX-Day 2013

Foto von: Luiz Filipe Carneiro
mediencampus h_da | Prof.Machado, Krajewski
Andrea
7
http://www.flickr.com/photos/luizfilipe/2083356931 [2.6.13]
MOTIVATION STATT SCHUHE

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

8
UX-Day 2013

http://nikeplus.nike.com/plus/products/gps_app/#how_it_works_section

mediencampus h_da | Prof. Andrea Krajewski

9
http://adsoftheworld.com/media/online/nike_nike [2.6.13]
Advertising Agency: Leto, Moscow, Russia
Creative Director: Ilya Petrov

10
mediencampus h_da | Prof. Andrea Krajewski

UX-Day 2013
MEHR ALS NUR VON A NACH B

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

11
UX-Day 2013

www.experiencevirginamerica.com

mediencampus h_da | Prof. Andrea Krajewski

12
THE STORYTELLING ANIMAL
Wir können nicht anders – also tun wir es doch!

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

13
1900 h/Jahr

UX-Day 2013

”The Arab Tale Teller", (1833), Horace Vernet
http://upload.wikimedia.org/wikipedia/commons/e/e8/
Horace_Vernet-Arab_Tale_Teller_1833.jpg [20.3.13]
mediencampus h_da | Prof. Andrea Krajewski

14
DIE STORY REZEPTUR

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

15
STORY

AKTEURE
HANDLUNG

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

16
In den Hauptrollen:

Held,
Mentor,
Bote,
Wächter,
Getreuer,
Trickser…
UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

17
ROLLENSPIELE
Held und Alter Ego

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

18
UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

19
UX-Day 2013

(mit freundlicher Genehmigung) ”Mentor-App”, (c) Mentor Works GmbH
http://www.mentor-app.com/

mediencampus h_da | Prof. Andrea Krajewski

20
1. AKT
Einführung

Kauf bei amazon
Bote: Abenteuer gefällig?

Learnings

Werbung

Held: Och nö.

Empfehlung
Rezension
Suchmaschine

Mentor statt
Werbung

Freund & Feind: Hallöchen

Wahl anderer, fb, ...

Freunde (!)

Gegner: nuqneH!*

andere Angebote,
Preis, Sicherheit,
Usability

Besiegbare
Gegner

Mentor: Na mach schon.
Held: Na gut.

2. AKT

Konfrontation

Held: Kein Zurück?
Ach so ist das!

SiegesBestätigung

Held: Mein Schatz!
Held: Heimweg? Na gut.

3. AKT
Auflösung

Kauf

Wegschicken

Held: Irgendwas ist anders.
Huch, das bin ja ich.

Vorfreude,
Markenkult

Persönlichkeitsbestätigung

Alle: Yay, unser Held!!!

Lieferung

UX-Day 2013
* klingonisch für: Hallo

mediencampus h_da | Prof. Andrea Krajewski

Schlussparty
21
IMMERSION

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

22
UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

23
UX-Day 2013

(c) ”Anything can happen in 20 years", Sundance Channel,

http://www.mylifein20years.com/ [2.6.13] 24
mediencampus h_da | Prof. Andrea Krajewski
UX-Day 2013

(c) ”Anything can happen in 20 years", Sundance Channel,

http://www.mylifein20years.com/ [2.6.13] 25
mediencampus h_da | Prof. Andrea Krajewski
UNSER MIKROKOSMOS
  Das Ganze ist mehr als die Summe seiner Teile

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

26
Erlebnis-Architektur

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

27
UX-Day 2013

”Exunlimited",(C) Gottschalk/Helsen/Vonnemann/Wollner
www.vimeo.com/59453770 [2.6.13]

mediencampus h_da | Prof. Andrea Krajewski

28
WORAN WIR UNS ERINNERN

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

29
UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

30
ABKÜRZUNG EMOTION
Der schnellste Weg ins Langzeitgedächtnis

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

31
Sensorisches Gedächtnis

1

2

Arbeitsgedächtnis

3

Langzeitgedächtnis

emotionale
Erlebnisse

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

32
ZUSAMMENFASSUNG
Designstrategien

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

33
Story
Touchpoints
Akteure/Rollen
Charaktere
Beziehung
Interaktion

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

34
WERDEN SIE ZUM
PRODUKTREGISSEUR

UX-Day 2013

mediencampus h_da | Prof. Andrea Krajewski

35
Aa
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Andrea Krajewski
mail
blog
fb
vimeo
twitter

andrea.krajewski@h-da.de
www.krajewski.wordpress.com
www.facebook.com/dm.interactivemediadesign
www.vimeo.com/channels/interactivemediadesign
twitter.com/krajewski

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UXDay13: UX and Storytelling