(Slides from my talk at the webinale 2016, Berlin.) Again we are in a technological change with consequences for the users, like so often in the field of interactive media. What's going on? Robots are going to be fashionable, chatbots crowd our platforms, voice user interfaces enable the user to manipulate his smart home as well as his smartphone. Most of the responsive websites look the same because of the hyperinflation of template-systems, and the first AI-driven Tools like "theGrid" borrow the job of a web designer. It's about time to reflect all the changes in order to define the next design tasks and maybe – considering the nowadays data protection discussions – to take care about the responsibility, a designer always has for his creation.

1. Prof. Andrea Krajewski | Hochschule Darmstadt
Design (by) Robots
@krajewski

2. webinale16. Design by Robots. Prof. Andrea Krajewski.
studiostoks©123RF.com
Slurrrp…
Science Fiction
is Now.

3. webinale16. Design by Robots. Prof. Andrea Krajewski.
http://hendohover.com[30.5.16]

4. webinale16. Design by Robots. Prof. Andrea Krajewski.
Foto:(c)MasaruKamikura,flickr.com
“In 2013, every household
will have a robot.”
(Bill Gates, Scientific American,
Januar 2006)

5. webinale16. Design by Robots. Prof. Andrea Krajewski.
http://www.moley.com[28.5.16]
ROBOTIC KITCHEN
YES, WHY NOT?

6. webinale16. Design by Robots. Prof. Andrea Krajewski.
(c)Adobe,Quelle:http://tinyurl.com/adobe-roboshop[28.5.16]
ROBOSHOP
YET JUST AN APRIL FOOL HOAX

7. webinale16. Design by Robots. Prof. Andrea Krajewski.
www.thegrid.io[28.5.16]

8. webinale16. Design by Robots. Prof. Andrea Krajewski.
Squarespace[28.5.16]
TEMPLATE FASHION
WHO NEEDS DESIGN AI? WE HAVE

9. webinale16. Design by Robots. Prof. Andrea Krajewski.
ThinkSquare[28.5.16]
TODAY’S ROBOTS
THE SECRET INVASION OF INTELLIGENT AGENTS

10. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://botlist.co/bots/filter?platform=13[28.5.16]
BOT-STORE
APP-STORE WAS YESTERDAY

11. webinale16. Design by Robots. Prof. Andrea Krajewski.
“Most people (65%) aren't
downloading apps at all, and get
by with whatever comes pre-
installed on phones.
[...] we're now in a one-app
world; 42% of people spend
most of their time on a single
app.”
(Comscore)

12. webinale16. Design by Robots. Prof. Andrea Krajewski.
The development of messaging apps. http://www.botgig.com [28.5.16]

13. webinale16. Design by Robots. Prof. Andrea Krajewski.
POST APP WORLD
PARADIGM SHIFT

14. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://www.youtube.com/watch?v=VFF0blUDawg
POST APP WORLD
THE WINGMAN: IOT DOESN’T CARE ABOUT APPS

15. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://home.google.com[28.5.16]
VOICE USER
INTERFACES
THE NEW UI

16. webinale16. Design by Robots. Prof. Andrea Krajewski.
Source:http://www.techradar.com[28.5.16]
DIALOG
PARTNERSHIPS
THE NEW DESIGN TASK

17. webinale16. Design by Robots. Prof. Andrea Krajewski.
“Not the eyes but the voice
reflect the soul.”
(Prof. W. Sendlmeier, TU Berlin)

18. webinale16. Design by Robots. Prof. Andrea Krajewski.
(c)WarnerBrothers,Quelle:http://www.warnerbros.com/her[30.5.16]
“You are dating a
computer?”
“She is not just
a computer!”
(Dialog in the movie “HER”)

19. webinale16. Design by Robots. Prof. Andrea Krajewski.
Justmeyo©123RF.com
Mutual influence of the
behavior of individuals.
INTERACTION
THE SOCIOLOGICAL DEFINITION

20. webinale16. Design by Robots. Prof. Andrea Krajewski.
FIRST IMPRESSION
INTERPLAY
PERSONALITY
SUBSTANCE
TRUST
INTERACTION
CRUCIAL POINTS IN A DIALOG
Justmeyo©123RF.com

21. webinale16. Design by Robots. Prof. Andrea Krajewski.
FIRST
IMPRESSION
MIRRORS TONALITY - NICE
Screenshot,siri[30.5.16]

22. webinale16. Design by Robots. Prof. Andrea Krajewski.
FIRST
IMPRESSION
FEELING IGNORED
Screenshot,googleapp[1.6.16]

23. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16]
INTERPLAY
SMART AND ACTIVATING DIRECTION

24. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16]
INTERPLAY
CONFIRMATIVE

25. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16]
INTERPLAY
COMMAND LINE DIALOG

26. webinale16. Design by Robots. Prof. Andrea Krajewski.
https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16]
INTERPLAY
A KIND OF WEBSITE?

27. webinale16. Design by Robots. Prof. Andrea Krajewski.
INTERPLAY
BRIDGING UNCERTAINTY
(c)Facebook/dpa,aus:sueddeutsche.de[28.5.16]

28. webinale16. Design by Robots. Prof. Andrea Krajewski.
INTERPLAY
OFFERING INFO BITES
(c)Facebook/dpa,aus:sueddeutsche.de[28.5.16]

29. webinale16. Design by Robots. Prof. Andrea Krajewski.
(c)Facebook/dpa,aus:sueddeutsche.de[28.5.16]
INTERPLAY
KNOWING THE CRUCIAL
FACTS

30. webinale16. Design by Robots. Prof. Andrea Krajewski.
“Siri, wie ist das Wetter
heute in Frankfurt?”
SUBSTANCE
OVER THE TOP
Screenshot,siri[30.5.16]

31. webinale16. Design by Robots. Prof. Andrea Krajewski.
Screenshot,siri[30.5.16]
“Google, wie ist das Wetter
heute in Frankfurt?”
SUBSTANCE
ANYBODY TALKING TO ME?

32. webinale16. Design by Robots. Prof. Andrea Krajewski.
PERSONALITY
HUMOR IS NOT JUST A FEATURE
https://echosim.io/[30.5.16]

33. webinale16. Design by Robots. Prof. Andrea Krajewski.
Screenshot,siri[30.5.16]
“Siri, erzähl mir einen Witz.”
PERSONALITY
SPECIFIC HUMOR

34. webinale16. Design by Robots. Prof. Andrea Krajewski.
http://poncho.is[28.5.16]
PERSONALITY
SPECIFIC HUMOR

35. webinale16. Design by Robots. Prof. Andrea Krajewski.http://video.cnbc.com/gallery/?video=3000502094
TRUST
TYPICAL FEAR OF AI
Interviewer:
“Do you want to destroy
humans? Please say ‘no’.”
Sophia:
“O.k., I will destroy humans.”
Interviewer:
“No, I take it back. Don’t
destroy humans.”

36. webinale16. Design by Robots. Prof. Andrea Krajewski.
Source:http://www.wiwo.de[30.5.16]

37. TRUST
HUMAN RIGHTS

38. TRUST
HUMAN RIGHTS,
A CONTENPORARY
EXTENSION FOR
“CYBORGS”*
*according to Aral Balkan “Ethical Design Manifesto“ (https://ind.ie/ethical-design/ )

39. https://ind.ie/ethical-design/[30.5.16]
*according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )
ETHICAL
DESIGN
DESIGNERS’
RESPONSIBILITY

40. No design problem?
https://ind.ie/ethical-design/[30.5.16]
UX
Usability
*according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )

41. webinale16. Design by Robots. Prof. Andrea Krajewski.
http://www.fastcodesign.com/3025738/ibms-next-big-thing-psychic-twitter-bots[28.5.16]
THE HIDDEN ME
YOU SHOULD SEE HOW
TWITTER BOTS SEE YOU
IBM’s psychic AI reads your twitter feeds

42. webinale16. Design by Robots. Prof. Andrea Krajewski.
www.identifive.me
identifive©Boleslawski,D.,Goger,T.,Reinhard,V.
CREATE TRANSPARENCY
MAKE THE “DIGITAL ME” VISIBLE TO USERS
DESIGN MISSION

43. webinale16. Design by Robots. Prof. Andrea Krajewski.
identifive©Boleslawski,D.,Goger,T.,Reinhard,V.

44. webinale16. Design by Robots. Prof. Andrea Krajewski.
CREATE AUTHENTIC
AND TRUSTWORTHY
DIALOG PARTNERSHIPS
WITH ROBOTS
THE NEW DESIGN TASK
Source:http://www.techradar.com[28.5.16]

45. webinale16. Design by Robots. Prof. Andrea Krajewski.
PROF. ANDREA KRAJEWSKI
DESIGN OF MEDIA SYSTEMS
andrea.krajewski@h-da.de
www.andreakrajewski.com
@krajewski
Thank
you!
studiostoks©123RF.com