1. YOUR STAFFING SPECIALISTS
Appleton Stevens Point Eau Claire
800 Westhill Boulevard 1100 CenterPoint Drive 4423 Golf Terrace
Appleton, WI 54914 Stevens Point, WI 54481 Eau Claire, WI 54701
715-343-9000
920-731-8082 715-855-8155
Chilton Manitowoc Fond du Lac
1100 South 30th Street
109 Southside Shopping Center 81 North Pioneer Road
Chilton, WI 53014 Manitowoc, WI 54220 Fond du Lac, WI 54935
920-849-9800 920-683-3000 920-933-3500
www.flexstaff.com

2. Flex-Staff is a full

service staffing
company established in
1973.
We are locally owned in

Appleton by Mike
Hackbarth and Steve
Kamrowski. Eau Claire
Stevens Point
Locations in
 Appleton
Appleton Manitowoc
 Chilton
Chilton

Fond du Lac
Stevens Point

Eau Claire

Manitowoc

Fond du Lac


3. To be the leading staffing
services company in the
markets we serve by providing
superior client and
employee satisfaction.

4. Traditional Temporary Help: When you need

fill-in office personnel we can provide qualified
workers on short notice.
Temporary to Direct Hire: When you want to

hire on office staff, call us and we will provide
someone pre-screened to your specifications
who will start as a temporary on our payroll.
After a defined period of time you can transfer
our employee to your payroll at no charge.

5. Payroll Service: If you have selected an

employee for a special project, but prefer not to
have that person on your payroll, let us place
them on our payroll and assume the
employer/employee relationship at a reduced
service charge.
Placement Services: Flex-Staff is also a registered

employment agency and can provide office
personnel for employment by you for a one-
time fee.

6. SERVICES WE OFFER:
Free Testing:
Our advanced,
computerized
office skills
testing programs
are available free
of charge to
clients who want
to test their
applicants prior
to hiring.

7. Human Resource Consulting: By virtue of our

collective experience and reference library, we are
able to answer clients’ questions on a wide range
of human resource issues, free of charge.
Professional Employer Organization (PEO): Flex-Staff

offers single provider services for outsourcing
payroll, acquisition and administration of benefits
and employment law compliance. This is also
known as employee leasing.

8. We’re easy to use! Just call and tell us the type and

number of people you need, when and where, and
we do the rest. You can also place orders 24 hours
a day over the internet at www.flexstaff.com
You get qualified people because of our superior

screening and testing process.
Try before you hire. By using one of our

employees for several weeks before putting them
on your payroll, you dramatically improve your
chances of making a good hiring decision.

9. You get faster response from us because we

maintain a pool of immediately available
people. No waiting for ad
response, interviewing, and notice periods.
You maintain a smooth workflow and output

schedules are met.
No expense or hassle of recruiting and

screening people yourself.
Your personnel costs are flexible according to

need.

10. No unemployment compensation impact on

you for having a fluctuating workforce.
Paperwork is kept to a minimum. All you do is

authorize our employee completed timecard
and pay our weekly invoice. We take care of
paychecks, FICA, State and Federal
withholding taxes, W2’s, workers
compensation insurance and unemployment
compensation taxes.

11. State of the Art Computerization
Operations:
Skills searching
Client data
Employee assignment
information
Payroll
Invoicing
Custom Reports
Thousands of employees in
our database
Direct Mail to Staff
Automated Contact System

12. Employee evaluation

Complete clerical skill assessment

In-Depth professional and technical tests for

evaluation of knowledge.
Clerical Training

A wide variety of commonly used software

applications and office skills training

13. Flex-Staff employees are fully tested.

Flex-Staff checks references on all employees

before their first assignment.
Flex-Staff learns our clients’ needs first hand.

Flex-Staff assigns employees with regard to

“fit” as well as skills.

14. Flex-Staff assigns the same employees

whenever requested and possible.
Flex-Staff exhibits a sense of urgency in

everything we do.
Flex-Staff does not mistake silence for

satisfaction.
Flex-Staff employees are guaranteed.


15. OUR HOME PAGE
WWW.FLEXSTAFF.COM

16. Telephone Pre-Screening

Type of work

 Hourly wage expectations
 Availability
 Work History
Interview Appointment in our Office

Application and Skill Forms

Orientation


17. Reference Checks

Verification (I-9 forms)

Employment Eligibility

Drug/Alcohol Testing Consent form

Personal Interview

Skills Evaluation

Entered into Computer System


22. Teller PowerPoint
Travel QuarkXPress
Access Quattro Pro
CLERICAL SKILLS Adobe WordPerfect
Ami Pro Web Design
CLASSIFICATION AS400 MS Works
AutoCAD MS Word
10key Telemarketing General Accounting
Collating Shipping/Receiving Accounts Payable
Copy Research Accounts Receivable
Data Entry Inside/Outside Sales Bookkeeping
Dictation Retail Sales Cost Accounting
Executive Level Real Estate Credit
Filing Purchasing Financial Statements
Mailroom Transcription General Ledger
Management Level Advertising Invoicing
PBX Banking Inventory
Phone Computer Information Systems Order Entry
Reception Collections Peachtree
Regular Typing Customer Service Payroll-Computer
Switchboard/Multi-Lines Dispatcher Payroll-Manual
Insurance Engineering QuickBooks
Foreign Language Graphic Design Quicken
Legal Human Resource Bank Reconciliations
Loan Processing CorelDraw Tax Preparation
Medical Claims/Billing Desktop publishing Trial Balance
Medical Office Terminology Excel MS Publisher
Medical Transcription Lotus 123 Photoshop
Marketing Macintosh PageMaker
Proofreading Networking Lotus Notes
Ms Outlook

23. Vacation Pay Office Skills
 
Holiday Pay Training Tuition

Reimbursement
Medical Insurance

Premium Referral Incentives

Reimbursement
Health Insurance Direct Deposit of
 
Available Paychecks
Free In-House Skills Employee of the
 
Training Month Program

24. When you place an order with Flex-Staff our staffing specialists have

many options to find the right match for your needs. Depending on how
soon you need someone they will do one or all of the following:
Search current database

Call inactive employees

Call working employees for referrals

Call clients for referrals

Share order with our other offices if appropriate

Advertising using

 Classified ads in local newspapers
 Internet Job Boards
 Local Colleges and Technical Schools
Our staffing specialists will keep you updated on a regular basis, at least

daily, of the status of your order. They will also be honest with you if
they don’t feel they can find a match for your order, allowing you time to
use other avenues if necessary

25. Once your order is filled and our employee starts, our

staffing specialists will:
Call you to check our employee’s arrival shortly after their

scheduled start time
Do a quality control call within the first four hours to make

sure they have made the right “match” with your need.
Make a follow-up quality control within the first 2 days.

Make weekly follow-up quality control calls during the

duration of the assignment.
At the end of each assignment make a final quality control call

and/or send a quality control feedback card.
Our staffing specialists are also always available to take

your calls with any questions or concerns.

32. Frequently, due to superior performance, a client may want to transfer one of our employees
to their payroll.
When utilizing Flex-Staff for Temporary to Direct Hire it is our policy to accommodate the
client and employee according to the following guidelines:
A. After a Flex-Staff employee has worked on an assignment with your company
for 480 hours (12 weeks at 40 hours per week) there is no charge to convert our employee
to your payroll.
B. If our employee has worked on an assignment less than 480 hours, a fee of 100
times the hourly billing rate will be charged. Credit will be given for the hours worked
toward the 480 hours.
Using Flex-Staff for Temporary to Direct Hire can dramatically improve your chances of
making the right hiring decision by allowing you to try a potential employee before you
actually hire them. Flex-Staff will do all the recruiting, pre-screening, interviewing, testing
and reference checking. This relieves you of hiring costs and saves you countless hours of
valuable time.
The client recognizes the employer/employee relationship between Flex-Staff and its
employees. The client agrees not to employ any Flex-Staff employee, either directly or
indirectly through another staffing service, for a period of 90 days following the completion
of each assignment except in accordance with the terms and conditions of Flex-Staff’s Client
Service Agreement.

33. Flex-Staff’s Payroll Service plus (PSP) program is far more than a
paycheck writing and accounting service. This comprehensive
program enables our clients to recruit and pre-screen people to
work at their company without becoming the employer of record.
Flex-Staff assumes the employer/employee relationship and is
responsible for worker’s compensation, unemployment
compensation, FICA, and all payroll functions. Flex-Staff also
takes care of all pre-employment paperwork, checks references as
needed and makes the final hiring decision.
Because the client has performed the duties of recruiting and
screening the applicant, the cost of this service is substantially
lower than that of full-service staffing. In addition, employees
utilized under this program may be transferred to the client’s
payroll at any time at no charge.

34. Trying a new employee before
•
putting them on their payroll
For years, Flex-Staff
Utilizing employees for short-
clients have been taking •
term needs or special projects
advantage of this
Providing work for college
popular program for a •
students during school breaks
variety of reasons:
Bringing back former or retired
•
employees for temporary needs.

35. Warehouse Specialists
Jason Pohlkotte
170 W Larsen Drive
Fond du Lac, WI 54937
915-9158
www.pohjas@wsinc.com