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Fundamentals of Building a Global Community

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Jennifer Lopez
Jennifer Lopez

Presented as a part of Digital Olympus on February 5, 2017. Time to take your community to the next level. Jen Sable Lopez, Director of Global Communities at Welocalize, walks you through the necessary steps to help your community grow with international strength.

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Fundamentals of Building a Global Community Jennifer Sable Lopez Director, Global Communities
Working together Community Management
Global Community Must-Haves
Translate… ?
Actually, translation is not enough
Localize! Each locale is unique & has different needs @jennita #DigitalOlympus
Cultural understanding @jennita #DigitalOlympus
Internal Management Must-Haves
Accountability + Ownership @jennita #DigitalOlympus
Guidelines + Voice @jennita #DigitalOlympus
Across time zones @jennita #DigitalOlympus
Transparency of tasks @jennita #DigitalOlympus
Tools for collaboration @jennita #DigitalOlympus
External Community Must-Haves q Localization q Language support q Know the culture q Colloquialisms q User experience q Mobile q Help documentation @jennita #DigitalOlympus
Internal Management Must-Haves q Accountability/Ownership q Voice + Brand q Rules + Guidelines q Transparency of tasks q Tools for collaboration q Time Zone Support @jennita #DigitalOlympus
Jennifer Sable Lopez Director, Global Communities @Welocalize @jennita Thank you!

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