This Systematic Literature Review presentation at the University of Lapland on 22.5.15 is based on this paper http://www98.griffith.edu.au/dspace/bitstream/handle/10072/54874/88574_1.pdf?sequence=1

1. Moving offline
communities online
Dr. Jenine Beekhuyzen
Vice Chancellors’ Research Fellow
University of Southern Queensland
Brisbane, Australia

2. Context
• Enable health equity in line with the Ottawa Charter on Health Promotion (WHO)
and the social determinants of health
• Focused on place-based health promotion initiatives in culturally & linguistically
diverse (CALD) low-socio economic communities (Logan/Beaudesert)
• Wilson and Peterson’s (2002) extensive review
• identified a missing link between the historically constituted sociocultural
practices within and outside of mediated communication and the language
practices, social interactions, and ideologies of technology that emerge
from new information and communication technologies
• ——> To situate current practices, we compare with previously existing
media and communication technologies e.g. how social practices were
conducted before the advent of digital technologies

3. SLR
• Systematic Literature Review - scoping review
• RQ “What are the key concepts and conditions for
successfully moving an offline community online?”
• 16 studies in literature between 1986-2013
• Offline - non-mediated via computer networks
• Virtual - purely online / no offline contact
• Multiplex - interact across offline and online

4. Three
main
themes for
designing
multiplex
communities
• Characteristics of
communities in online and
offline settings
• Issues in moving offline
communities online
• Designing online
communities to match
community needs
Aim of review: Identify existing evidence to guide
the development of an online platform to support
complex offline health promotion activities

5. Main Findings (1)
• Characterisation of communities (McMillan & Chavis
1986)
• Strong membership base
• Sustained through loyalty and commitment to
community. Loyalty is linked to influence by peers to
regularly participate and contribute
• Members’ perceived usefulness and sense of
belonging = shared emotional connection
strengthened through ongoing, shared experiences

6. Main Findings (2)
• Multiplex communities can produce significant
benefits
• Strong and sustained community ties and
attachment
• Enhanced engagement in online settings
• Shared governance extending across offline / online
• Enhanced social presence within online
engagements

7. Main Findings (3)
• Two main limitations of multiplex communities
• Those already well educated and connected
offline will be more inclined to connect online in
sustained ways than those less well educated, less
extroverted and who experience social isolation
• Groups of participants who do not connect online
can separate from the main group and re-form as
sub-communities in offline settings which may
weaken the value of the online setting

8. Lessons leant (1)
• Design strategies that appease non-experts and that
encourage multiplex relationships can help improve
the success of online communities
• Existing health promotion initiatives can benefit from
online platforms that promote community building and
knowledge sharing
• Online e-health promotion settings and communities
can successfully integrate with existing offline settings
and communities to form ‘multiplex’ communities
operating fluent across both offline and online settings

9. Lessons leant (2)
• Multiplex communities can result in positive improvements in
health and the social determinants of health include:
• Integrated and holistic approaches
• Interventions that are fully implemented without premature
discontinuation
• Use of community engagement, participation and ownership
• Focus on long term and sustainable benefits
• Must continually to facilitate social interactions among
members, creating loyalty and commitment

10. Contact
Dr. Jenine Beekhuyzen
jenine.Beekhuyzen@usq.edu.au