IBM FileNet & IBM Case Manager Architect (✔️18 years experience)

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Mr. Abderrazzaq JEBBAR
Brussels - Belgium
a.jebbar@ecmbpmconsulting.com / jebbar_2006@yahoo.fr
www.ecmbpmconsulting.com
www.linkedin.com/in/ecmbpmconsulting
Skype: abderrazzaq.jebbar
Mobile phone: +32 474 48 41 58
Profile
A Certified Professional, overall above 18 years' of professional experience in Enterprise Content
Management ECM, Business process Management BPM & Case Management of which 13 years in IBM
FileNet based products, 3 years in IBM Case Manager, 5 years in Documentum, 2 years in
SharePoint and 1 year in OpenText.
Successfully performed various roles at various stages of career/project: Technical Lead, Architect,
Administrator, Technical support, designer and Lead developer.
Have good Inter-personal, Communication and Presentation skills with an ability to meet critical targets.
· Experienced Senior Technical Lead
· Experienced Consultant / Architect in ECM, BPM and ACM:
Requirements Design, Business Analysis, Business Process Re-engineering, designing, developing, and
implementing complexes solutions.
· Multilingual: Fluent in English, French, Arabic and Notion in Spanish.
Specialties:
+ IBM FILENET P8 3.x/4.x/5.x (Certified Expert):
. IBM Case Manager 5.x
. IBM FileNet Content Manager (P8) 3.x/4.x/5.x
. IBM FileNet Case Foundation (P8 BPM) 3.x/4.x/5.x
. IBM Enterprise Records 5.x
. IBM Content Navigator 2.x/3.x
. IBM FileNet Workplace / Workplace XT
. IBM Content Collector (ICC) 3.x & 4.x
. IBM Datacap 8.x/9.x
. IBM Connections 4.x/5.x/6.x
Infrastructure components experience:
Windows: + 18 years
UNIX: + 7 years (AIX / HP UX / Solaris)
Linux: + 7 years (Red Hat / SUSE / Ubuntu)
Oracle: + 10 years
SQL Server: + 8 years
DB2: + 6 years
WebSphere: + 9 years
WebLogic: + 6 years
JBoss /Wildfly : + 3 years
Tomcat: + 2 Years
...etc

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Experiences
ECM BPM CONSULTING, (EUROPE, NORTH AFRICA AND MIDDLE EAST)
ECM BPM Consultant (Self-employed) January. 2017 – Present
ECM / BPM / ACM Senior Consultant:
- Solution Design / - Architecture
- Implementation / - Development / - Performance Tuning
- Administration / - Technical Support / - Mentoring
Products: IBM FileNet / IBM Case Manager
References: Covéa (France : www.covea.eu), MMA Assurances(mma.fr) , Capgemini (Morocco &
France), Steria (Morocco), Gemadec, Cegeka, BC Skills (Morocco), CBI (Morocco), Belgium Federal
Public Service Finance, SSC-ICI - Netherlands Ministry of the Interior and Kingdom Relations,
NMBS/SNCB Belgium, Algeria telecom, Gulf Bank Algeria – AGB, BNP Paribas, Société générale banque
et assurance, BMCE Maroc, Banque Populaire Maroc, ONEE Maroc, Méditel, Akzo-Nobel, TMSA,
CNRA/RCAR, Poste du Maroc …
IBM Case Manager Technical Lead (Company: Cream Consulting – Customer: STIB-MIVB
(Belgium: http://www.stib-mivb.be) – Contract Period From 01-2019 - Until: Actual mission)
IBM Case Manager 5.3.1 / ODM / IIB: Implementation / Consulting / Administration / Technical support
Infrastructure: Linux Red Hat 7.3 / Oracle / WebSphere 8.5.5
IBM FileNet Technical Lead (Company: Computer Futures– Customer: COVEA (France:
http://www.covea.eu) – Contract Period From 05-2017 - Until: 12-2018)
 Consulting / Administration / Technical support / / Upgrades / participation to many ECM BPM
Projects
 Participation to the ECM BPM Consolidations between MMA, GMF and MAAF.
 Products: IBM FileNet ECM BPM / IBM Connections / IBM Watson / Arender / Box …
 Infrastructure: Windows / Linux Red Hat 7.3 / Oracle / WebSphere 8.5.5.14 / Wildfly
Consulting in an IBM Case Manage Project (Company: Intervalle Technologies – Project:
Case Management- Customer: Gulf Bank Algeria – Period: 3 months in many
interventions during the period 2016 and 2017)
 Participation to the Architecture design and Business Analysis
 IBM Case Manager 5.2 Installations
 2 Cases implementation
 Widgets development and many ICN customization
 1 Workflow component development
 Technical Assistance, training and Support
 Infrastructure: Windows / Linux Red Hat / Oracle / SQL Server / WebSphere
Consulting in an IBM Case Manage Project (Company: Intervalle Technologies – Project:
Case Management- Customer: Algeria telecom Period: 4 months in many interventions
during the period 2016 and 2017)
 Participation to the Architecture design and Business Analysis
 IBM Case Manager 5.2 POC Installations and configuration
 Participation with the Customer team to POC Cases implementations
 Technical Assistance and Support
 Infrastructure: Windows / Linux Red Hat / Oracle / SQL Server / WebSphere
Training for a consultancy company team (Customer: Intervalle Technologies)
 IBM FileNet Content Manager 5.2.1 Introduction (F280)
 IBM FileNet Content Manager 5.2 Implementation and Administration (F115)
 IBM Case Foundation 5.2.1 Introduction (F230) / IBM Case Foundation 5.2.1 Administration (F247)
 IBM Content Navigator 2.0.2 Administration (F121)
 IBM Case Manager 5.2 Introduction to Case Manager (F215)
 IBM Case Manager 5.2 - Build and Migrate a Solution (F212)
 IBM Case Manager 5.2 - Customize and Extend the Features (F217)
 IBM Case Manager 5.2- Integrated Rules (F214)
 IBM Case Manager 5.2 Migrating and Deploying Solutions (F213)
 IBM Case Manager 5.2 Security (F216)
 IBM Case Manager 5.2 - Customize and Extend the Features (F217)
 IBM Datacap 9.0 Introduction (F220) / IBM Datacap 9.0 Administration (F225)
 IBM Datacap 9.0 Configuration (F224)

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CEGEKA, Brussels. Belgium ------------------------------------------------------------------
Architect (ECM / BPM) April. 2010 – February. 2016
ERP/ECM/BPM/ACM implementation and delivery:
- Project Management
- Requirements Gathering / - Solution Design / - Architectural Design
- Implementation / - Development / - Administration
- Performance Tuning / - Support
From 01-02-2011 to 29- 02-2016 (Customer: Belgium Federal Public Service Finance:
http://www.minfin.fgov.be):
IBM FileNet P8 (3.5 & 4.5) Administrator and technical support:
- Administration & Technical Support of FileNet P8 3.5 Platforms (CE / PE / AE)
- Upgrade to FileNet P8 4.5 (CE / PE / AE / J2EE Custom Applications)
- Administration & Technical Support of FileNet P8 4.5 Platforms (CE / PE / AE / FSM)
- Administration & Technical Support of FileNet P8 4.5 Platforms (CE / ICC (Lotus Mail Archiving) /
eDiscovery)
- Upgrade to FileNet P8 5.2.1 (CE / CF / AE / J2EE Custom Applications)
- Administration & Technical Support of FileNet P8 5.2.1 Platforms (CE / CF / AE)
Infrastructure: Windows / Linux / DB2 / WebLogic
From 01-04-2010 to 31-01-2011 (Customer: NMBS)
Products: IBM FileNet P8 4.5 (CE / PE / AE / eForms / ICC)
Infrastructure: Windows / UNIX AIX / Oracle / WebSphere
IBM FileNet P8 Implementation & Development:
- Workflow / eForms Design and Development
- Dev. Workflow Components
- Dev. & Workplace Customization
- Integration between FileNet CE/PE and SAP using Workflows exposed as Web Services
- Technical Support
FREELANCE PART-TIME, (NORTH AFRICA AND MIDDLE EAST)
ECM BPM Consultant June. 2009 – December 2016
ECM / BPM / ACM Senior Consultant:
- Solution Design / - Architecture
- Implementation / - Development / - Performance Tuning
- Administration / - Technical Support / - Mentoring
Products: FileNet / Documentum / SharePoint / OpenText
References: Capgemini (Morocco & France), Steria (Morocco), Gemadec, Cegeka, BC Skills (Morocco),
CBI (Morocco), Belgium Federal Public Service Finance, NMBS/SNCB Belgium, Algeria telecom, Gulf Bank
Algeria – AGB, BNP Paribas, Société générale banque et assurance, BMCE Maroc, Banque Populaire
Maroc, ONEE Maroc, Méditel, Akzo-Nobel, TMSA, CNRA/RCAR, Poste du Maroc …
FileNet Missions:
 Participating to many projects Case Management (Advanced Case Management 5.2.x)
 Installations and implementations of many Solutions ECM / BPM (IBM FileNet 3.x/4.x/5.x)
 Many FileNet Upgrades to versions 4.5 / 5.2 (CE / PE / AE / eForms / WorkplaceXT / Content
Navigator / Records Management / Datacap 8.x & 9.x / ICC 3.x & 4.x / J2EE Custom Applications)
 Administration & Technical Support of FileNet Platforms.
 FileNet Platforms Audit
Documentum Missions:
Technical trainings and assistance in an xCP Project (Company: STERIA – Project: Case
Management- Customer: SOCOETE GENERALE Banque & Assurance)
 Cases Design and implementation
 Workflows design
 Forms design
 Java Development (DFC): Jobs / Methods / Adaptors
 Reporting design (BAM)

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Training for a consultancy company team (Company: STERIA - Customer: SOCIETE
GENERALE Banque & Assurance)
 Technical Fundamentals of Documentum
 xCP Fundamentals
 D2 Configuration
Training for a consultancy company team (Customer: GEMADEC)
 Technical Fundamentals of Documentum
 WDK- Fundamentals & Advanced
 System Administration Fundamentals & Advanced
 DFC 5 - Fundamentals
 Business Process Manager & Forms Builder
 Process Analyzer
 Business Activity Monitor
 TaskSpace
Consultant Documentum (Customer: CAPGIMINI – Final Customer: BNP Paribas)
 Manage Development Team (6 Developers) as Team manager.
 Participation in the Setup and the Installation
 Solution Build / Configuration / Development WDK-DFC
 Documentum trainings
o Technical Fundamentals of Documentum
o WDK- Fundamentals & Advanced
o System Administration Fundamentals & Advanced
o DFC 5 - Fundamentals
 ECM & BPM Documentum consulting, implementation & development (WDk & DFC)
SharePoint Missions:
 Installation, administration and upgrades of many SharePoint platforms
OpenText Missions:
 Participation to OpenText Projects as Junior Consultant: xECM / VIM Project (BC-Skills) and many
pre-sales presentations.
EMC, Dubai. UAE --------------------------------------------------------------------------------------
Consultant (Content Management : Documentum) November. 2007 – November. 2008
Business Analyst (-Project: Documentum 6 – Object: Implementation of an ECM & BPM
Solution – Product: Documentum – Customer: BP Egypt)
 Business Requirements Analysis and Prototyping: Identifying and Developing Customer
Requirements and design specification
 Prototype Demo of Documentum 6 Enterprise Core Solution: Implementation of the demonstration
platform (Windows Server 2003 / SQL Server 2005 / Tomcat / Content Server D6 / WebTop D6) &
presentation of the Prototype and how it can be used to respond to the Users Requirements.
Senior Consultant (-Project: Documentum – Object: Implementation of an ECM Solution
– Product: Documentum 6 / Captiva – Customer: Yemen)
 Business Requirements Analysis and Prototyping: Identifying and Developing Customer
Requirements and design specification
 Installation of the Demonstration Platform (Documentum 6 Enterprise Core Solution / Captiva):
Implementation of the demonstration platform (Windows Server 2003 / SQL Server 2005 / Tomcat /
Content Server D6 / WebTop D6 / Captiva) & presentation of the Product and how it can be used to
respond to the Users Requirements.
Senior Consultant (-Project: Upgrade of Documentum 5.3 – Object: Upgrade of the ECM
Platforms from Documentum 5.3 SP3 to SP5 – Product: Documentum 5.3 – Customer: Du
– Dubai UAE)
 Upgrade of Documentum 5.3 SP3 to Documentum 5.3 SP5.
Senior Consultant (-Project: Documentum 6 – Object: Implementation of an ECM & WCM
Solution – Product: Documentum – Customer: SAUDI TELECOM)
Installation of the Demonstration Platform (Documentum 6 / WCM ): Implementation of the
demonstration platform (Windows Server 2003 / SQL Server 2005 / Tomcat / Content Server D6 /
WebTop D6 / Web Publisher) & presentation of the Product and how it can be used to respond to the
Users Requirements.

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CBI, Casablanca. Morocco ------------------------------------------------------------------------------
Project Manager August. 2003 – October. 2007
Senior Project Manager (-Project: B-Stream – Object: Implementation of an ECM & BPM
Solution – Product: FileNet Panagon – Customer: CDG Bank – CNRA/RCAR)
 Analysis and Design : Identifying and Developing Customer Requirements and design specification
 Elaborating planning: document production, construction, testing, design, requirements specification,
quality control, analysis, meetings, approvals of ideas, and other such intermediary tasks, as a
‘measure’ of project progress.
 FileNet Dev. Platform Installations: 2 Servers (-Solaris/Oracle 8i/CS 5.2/IS 3.6/eProcess 5.0/ -
Win2K/IIS/Panagon Web 3.2a/Web Workflow 5.0) + 5 IDM Desktop 3.2a Workstations + 2 Capture
Workstations
 CS Implementation: 4 CS libraries / Configuration (Properties/Classes/Groups/Users/Security)
 Development: Integration between OCR/ICR Solution and FileNet (VB 6.0 / IDM Tool Kit) /
Integration between ERP and FileNet (VB 6.0 / IDM Tool Kit) / Documents Import (VB 6.0 / IDM Tool
Kit) / Intranet Web Site (ASP/Panagon Web)
 eProcess Implementation: 2 isolated Region / 18 Workflow
 Reporting : Business Object
 FileNet Prod. Platform Installations: 2 Servers (-Solaris/Oracle 8i/CS 5.2/ IS 3.6/eProcess 5.0/ -
Win2K/IIS/Panagon Web 3.2a/Web Workflow 5.0) + 5 IDM Desktop 3.2a Workstations + 2 Capture
Workstations
 Export from the Dev. Platform to the Prod. Platform.
 Tests and validation
Project Manager - Technical Support (- Product: FileNet Panagon –Object: FileNet
Platform Maintenance & Upgrade – Customer: CDG Bank – CNRA/RCAR)
 Consulting
 Users and Administrators Training (CS Admin, eProcess Admin and eProcess Designer)
 Technical Support & Upgrade
Senior Project Manager (-Project: FileNet Panagon – Object: Implementation of a New
ECM & BPM platform + Export Documents From the last platform – Product: FileNet –
Customer: FEC “Fond d’Equipement Communal”)
 Technical Audit For the Last FileNet Platform (The customer don’t have any document about this
Platform) -> Result : Not Supported
 FileNet Prod.0.1 Platform Installations: 2 Servers (-Win2K/SQL Server 7.0/CS 5.1/eProcess 4.22/ -
Win2K/IIS/Panagon Web 3.1/Web Workflow 4.22) + 2 IDM Desktop 3.1 Workstations + 1 Capture
Workstations
 Export from the Last FileNet Platform to the New one
 Test and Validation before upgrade
 Test of the Upgrade (Duplicating and upgrading the customer platform at CBI)
 FileNet Prod.1.0 Platform Installations & Upgrade: 2 Servers (-Win2K/SQL 2K Server/CS 5.4/eProcess
5.1/ - Win2K/IIS/Panagon Web 3.3a/ PJAC 2.0.1a) + 3 IDM Desktop 3.3a Workstations + 1 Capture
Workstations
 CS Implementation: Add New CS libraries / Configuration (Properties/Classes/Groups/Users/Security)
 Development: To Restructure the CS Folders (VB 6.0 / IDM Tool Kit)
 eProcess Implementation: 2 isolated Region / Upgrade The Last Workflow +Design 5 Workflow
Project Manager - Technical Support (- Product: FileNet Panagon –Object: FileNet
Platform Maintenance & Upgrade – Customer: FEC)
 Consulting
 Users and Administrators Training (CS Admin & eProcess Admin)
Senior Project Manager (-Project: GED – Object: Implementation of a ECM – Product:
FileNet P8 & Panagon – Customer: Méditelecom)

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 FileNet Dev. Platform Installations: 2 Servers (-Win2K/MS Active Directory/Oracle 9.2.0.5/CE 3.0.0/
PE 3.0.0 - Win2K3/JBoss 3.2.3/AE 3.0.0) + 1 IDM Desktop 3.3a Workstation + 1 Capture 4.1
Workstation
 CE Implementation: 1 Filestore/ 1 CachStore / Configuration
(Properties/Classes/Groups/Users/Security)
 Development: Documents Import (VB 6.0 / IDM Tool Kit)
 PE Implementation: 1 isolated Region / 3 Workflow
 FileNet Prod. Platform Installations: 4 Servers (-Win2K3/MS Active Directory/DNS/ Client Oracle
9.2.0.5/CE 3.0.0 -HP UX 11i/Oracle 9.2.0.5/PE 3.0.0 -HP UX 11i/Client Oracle 9.2.0.5/IS 4.0 -
Win2K/JBoss 3.2.3/AE 3.0.0/ISRA 3.1/ACSAP J2EE) + 2 IDM Desktop 3.3a Workstations + 1 Capture
4.1 Workstations
 IS Implementation: 1 Filestore/ 1 CachStore / Configuration (Custom
Properties/Classes/Groups/Users/Security) Used to store document for SAP
 CE Implementation: 1 Filestore/ 1 CachStore / Configuration
Project Manager - Technical Support (- Product: FileNet P8 & Panagon –Object: FileNet
Platform Maintenance & Upgrade – Customer: Méditelecom)
 Consulting
 Users and Administrators Training (CE Admin)
Senior Project Manager (-Project: FileNet P8 –Object: Implementation of a ECM & BPM
platform + CRM –Product: FileNet –Customer: BMCE Bank)
 Implementation of the demonstration platform & presentation of the FileNet Products and how it can
be used to respond to Customer Requirements.
 FileNet Prod. Platform Installations: 6 Servers (-Win2K3/MS Active Directory/CE 3.5.2 –Unix
AIX/Oracle 9 –Unix AIX/Client Oracle/WebSphere/AE 3.5.2/P8 eForms -Win2K3/Client Oracle/PE
3.5.2 -Win2K3/Form Designer 5.0 -Win2K3/SQL Server 2K/Capture Pro 5.0)
 CE Implementation: ObjectStore / Filestore/ CachStore / Configuration
(Properties/Classes/Groups/Users/Security/Live Cycle)
 P8 eForms Implementation : 15 Forms / Configuration
 PE Implementation: 2 isolated Region / 5 Workflow (Credit) / 3 Workflow CRM
 Development: Documents Import (.Net / P8 Tool Kit) / Update Workflow Deadline (Calendar) (Java /
P8 Tool Kit) …
 Reporting : Cognos
 FileNet Dev. Platform Installations
Senior Project Manager (-Project: FileNet P8 –Object: Implementation of a ECM & BPM
platform + EAI Integration –Product: FileNet –Customer: TMSA)
 Implementation of the demonstration platform & presentation of the FileNet Products and how it can
be used to respond to Customer Requirements.
 FileNet Prod. Platform Installations: 5 Servers (-Win2K3/MS Active Directory/CE 3.5.2 –Unix AIX
9/Oracle 9 - Unix AIX/WebSphere/Client Oracle/AE 3.5.2 - Unix AIX/Client Oracle/PE 3.5.2 -
Win2K3/PA 3.5.2/PS 3.5.2 - Win2K3/SQL Server 2000/Capture Pro 5.0)
 CE Implementation: ObjectStore / Filestore/ CachStore / Configuration
 PE Implementations: 2 isolated Region / 4 Workflow
 Tests and validations
Senior Project Manager (-Project: SITR – Object: Management of Customers Requests &

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Complaints – Product: Satis – Customer: Barid Al Maghreb - Poste du Maroc)
 Audit & Analyse of Procedures (5 months / 256 Procedures)
 Satis Dev. Platform Installations: 1 Server (-Win 2K Server/SQL 2K Server/JBoss 3.2.1/Satis 2.0/Satis
eServices/Satis Studio)
 Satis Configuration: Global Configuration (Products/Requests/Groups/Users/Security/Customers/
Dashboard)
 Satis Implementation: 87 Workflow / 300 Forms
 Development: Satis Off Line (HTML/JavaScript/XML/Java)
 Import 4 Customers DB
 Reporting : Business Object
Project Manager - Technical Support (- Product: Satis –Object: Satis Platform
Maintenance & Upgrade – Customer: Barid Al Maghreb - Poste du Maroc)
 Consulting
 Users and Administrators Training (Satis eServices, Satis Studio)
Senior Project Manager (-Project: Helpdesk – Object: Management of Internal Requests &
Complaints “Helpdesk” – Product: Satis – Customer: BMCE Bank)
 Audit & Analysis of Procedures
 Satis Dev. Platform Installations: 1 Server (-Win 2K Server/SQL 2K Server/JBoss 3.2.1/Satis 3.0/Satis
Email/Satis eServices/Satis Studio)
 Satis Configuration: Global Configuration (Products/Requests/Groups/Users/Security/Customers/
Dashboard)
 Satis Implementation: 5 Workflow / 30 Forms
 Development: Satis Web Forms (ASP/XML/Java)
 Reporting : SQL/Access 2003
Project Manager - Technical Support (- Product: Satis –Object: Satis Platform
Maintenance & Upgrade – Customer: BMCE Bank)
 Consulting
 Users and Administrators Training
Project Manager –Sale Support (-Projects Status: Negotiation –Product: Satis
“Management of Customers Requests & Complaints / Helpdesk”)
 Manage and grow client relationship through sale cycle
 Implementation & Presentation of Product demonstration ...
 Customers : Royal Air, CNSS, ODEP, OCP, CMR, CIMR, REDAL, ONA ...)
GROUP OF COMPANIES: DP2C/IBMS/SERCOM, Casablanca. Morocco -----------------
Technical Director August. 2002 – July 2003
 Installation & configuration of the Group network : 6 Servers (Windows/Linux/SQL
Server/Exchanges/ISA…) & Workstations (Windows/Office …)
 Employees Training
 Technical support & Administration “all the group platforms”

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SCOTIB, Casablanca. Morocco -------------------------------------------------------------------------
Technical Director July. 2000 – July 2002
 Installation & configuration of the companies network : Servers (Windows/SQL Server/Exchanges…)
& Workstations (Windows/Office …)
 Installation, configuration Administration of the Checkbooks print platform
 Development of 4 software : Treatment of files received from banks
 Installation and management of the Document indexing platform (3 Servers / 25 Workstation / Staff
: 25 operators & 5 technicians for scanning)
 Development of software For Rapid Indexing : Witch Increase the capacity of indexing From 500
Pages/Operator/Day To 4.000 Pages/Operator/Day)
 Technical support & Administration of all the company platforms
Senior Project Manager -7 Projects (– Object: ECM – Product: Gargantua 5.0 – Customers:
5 Land Registers “Cadastres” & GPBM & Al Watania Assurance)
 Implementation of the demonstration platform & presentation of the Gargantua 5.0 Products and
how it can be used to respond to the Customer Requirements.
 Manage Documents Scanning staff : For Land Registers ”Cadastres”
 Manage Documents Indexing staff : For Land Registers ”Cadastres” (Between 500.000 and
1.000.000 Pages / Project)
 Gargantua 5.0 Platform Installations (7 Platforms installed)
 Import documents

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FILENET CERTIFICATIONS
-IBM Certified Solution Designer - IBM Content Collector (ICC) - June 2012
-IBM Certified Specialist - IBM Content Analytics & Search v2 - June 2012
-IBM Certified Specialist - Case Manager V5.0 - June 2012
-IBM Certified Specialist - FileNet Business Process Manager V5.1 - June 2012
-IBM Certified Specialist - FileNet Content Manager V5.1 - May 2012
-IBM FileNet Content Manager-Designer 4.5 - 2011
-IBM FileNet Business Process Manager-Designer 4.5 - 2011
-IBM FileNet Content Manager-Administrator 4.5 - 2011
-IBM FileNet eForms-Designer 4.5 - 2011
- FCP P8 Certified: BPM Administrator 2A
- FCP P8 Certified: BPM Developer 2A
- FCP P8 Certified: BPM Product Technical Support 2A
- FCP P8 Certified: CM Administrator 2A
- FCP P8 Certified: CM Developer 2A
- FCP P8 Certified: CM Product Technical Support 2A
- FCP P8 Certified: EM Administrator 2A
- FCP P8 Certified: EM Developer 2A
- FCP P8 Certified: FM Administrator 2A
- FCP P8 Certified: FM Developer 2A
- FCP P8 Certified: FM Product Technical Support 2A
- FCP P8 Certified: IMCS Product Technical Support 2A
- FCP P8 Certified: RM Developer 2A
- FCP P8 Certified: TCM Administrator 2A
- FCP P8 Certified: TCM Developer 2A
- FCP P8 Certified: TCM Product Technical Support 2A
- FCP P8 Certified: Solution Architect 2A
- FCP P8 Certified: ECM Essentials Certified 2A
- FCP P8 Certified: BPM Administrator 1A
- FCP P8 Certified: BPM Developer 1A
- FCP P8 Certified: BPM Solution Architect 1A
- FCP P8 Certified: BPM Technical Support 1A
- FCP P8 Certified: CM Administrator 1A
- FCP P8 Certified: CM Developer 1A
- FCP P8 Certified: CM Solution Architect 1A
- FCP P8 Certified: CM Technical Support 1A
- FCP P8 Certified: IM (CS) Solution Architect 1A
- FCP P8 Certified: IM (CS) Technical Support 1A
- FCP P8 Certified: IM Administrator 1A
- FCP P8 Certified: IM Developer 1A
- FCP P8 Certified: WCM Administrator 1A
- FCP P8 Certified: WCM Developer 1A
- FCP P8 Certified: WCM Technical Support 1A
MICROSOFT CERTIFICATIONS
- Microsoft Certified Solution Associate - Windows Server 2012 - March 2016
Microsoft, License F606-5129
- Microsoft Specialist - Server Virtualization with Windows Server Hyper-V and System Center - March
2016
- Microsoft Certified Solution Expert - SharePoint (Certified MCSE SharePoint) - March 2016
- Microsoft Certified Professional (Certified MCP) - March 2016

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Trainings IBM FileNet Completed
IBM FileNet Content Manager 5.2 Implementation and Administration (F115)
IBM Content Foundation, IBM Case Foundation & FileNet Content Manager V5.2.1 Product Implementation and
Maintenance Training (PITPMT) (220279)
IBM Content Foundation Pattern V5.2 Product Implementation and Maintenance Training (PITPMT) (220259)
IBM FileNet Content Manager and IBM Case Foundation V5.2 Product Implementation and Maintenance Training
(PITPMT) (220234)
IBM FileNet Integration for Microsoft Office (FIMO) V1.1.5 Product Implementation and Maintenance Training
(PITPMT) (220141)
IBM FileNet Workplace XT V1.1.5 Product Implementation Training (PIT) (220199)
IBM Daeja ViewONE V4.1.2 Product Implementation Training (PIT) (220290)
IBM Case Foundation 5.2.1 Maintain the Workflow System (F233)
IBM Case Foundation 5.2.1 Manage Work in Progress (F234)
IBM Case Foundation 5.2.1 Component integration (F236)
IBM Case Foundation 5.2.1 Workflow application deployment (F237)
IBM Case Foundation 5.2.1 Workflow Design Essentials (F239)
IBM Case Foundation 5.2.1 Routing Work (F240)
IBM Content Foundation, IBM Case Foundation & FileNet Content Manager V5.2.1 Product Implementation and
IBM Case Foundation V5.2 ISA Data Collector Product Implementation and Maintenance Training (PITPMT)
(220239)
IBM Content Foundation Pattern V5.2 Product Implementation and Maintenance Training (PITPMT) (220259)
IBM Content Navigator V3.0 Product Implementation and Maintenance Training (PITPIT) (220348)
IBM Content Navigator 2.0.3.6 Introduction (F270)
IBM Content Navigator 2.0.3.6 Configuration (F271)
IBM Content Navigator 2.0.3.6 Box Integration (F272)
IBM Content Navigator 2.0.3.6 Sync (F273)
IBM Content Navigator 2.0.3.6 Customize a Desktop (F275)
IBM Content Navigator 2.0.3.6 - Mobile (F277)
IBM Content Navigator V2.0.3.5 Product Implementation and Maintenance Training (PITPMT) (220322)
IBM Content Navigator V2.0.3 Product Implementation and Maintenance Training (PITPMT) (220272)
IBM Content Navigator 2.0.2 Customize and Extend the Features (F120)
IBM Content Navigator 2.0.2 Administration (F121)
IBM Content Navigator 2.0.2 Plug-ins and External Data Services (F122)
IBM Content Navigator and Content Navigator for Microsoft Office V2.0.2 (PITPMT) (220244)
Introduction to IBM Content Navigator 2.0 – WBT (F205)
IBM Content Navigator V2.0 ECM BPTE Workshop (SE0004)
IBM Content Navigator V2.0 Product Implementation and Maintenance Training (PITPMT) (220213)
IBM Image Services Connector for IBM Content Navigator Product Implementation Training (PIT) (220304)
IBM Navigator 4Q14 Product Implementation Training (PIT) (220291)
IBM Navigator on Cloud V2Q14 Product Implementation Training (PIT) (220267)
Java API Basics for IBM FileNet Content Manager 4.0 (F999G)
IBM FileNet P8 Content Manager Java API Programming 4.0 (F005)
IBM FileNet Content Manager .NET API Programming 4.0 (F023)
IBM FileNet CM Java API Programming 4.5 (F043)
IBM FileNet Content Manager 5.0 Java API Programming (F143)
IBM FileNet Business Process Manager 5.0 Java API Programming (F156)
IBM Case Manager V5.3 Product Implementation and Maintenance Training (PITPIT) (220349)
IBM Case Manager 5.2 Build and Migrate a Solution (F212)
IBM Case Manager 5.2- Integrated Rules (F214)
IBM Case Manager 5.2 Introduction to Case Manager (F215)
IBM Case Manager 5.2 Security (F216)
IBM Case Manager 5.2 - Customize and Extend the Features (F217)
IBM Case Manager Integrating Case Analytic tools (F218)
IBM Case Manager V5.2 Product Implementation and Maintenance Training (PITPMT) (220246)
IBM Case Manager V5.2.1 Product Implementation and Maintenance Training (PITPMT) (220271)
IBM Case Manager V5.2.1.4 Product Implementation and Maintenance Training (PITPIT) (220342)
IBM Case Manager Box Integration V5.2.1.3 Product Implementation Training (PIT) (220330)
IBM Case Manager for Investigations V5.2 Product Implementation and Maintenance Training (PITPMT) (220265)
IBM Case Manager Mobile for the iPad V5.2.1.1 Product Implementation Training (PIT) (220292)
IBM Case Manager Mobile V1.0.0.1 Product Implementation and Training (PIT) (220320)

11
IBM Case Manager on Cloud V1.0 Product Sales Training (PST) (220312)
IBM i2 Accelerator for Case Management V1.5 Product Implementation Training (PIT) (220238)
IBM Intelligent Investigation Manager and IBM i2 Accelerator for Case Management V1.0 Product Implementation
and Maintenance Training (PITPMT)
IBM Patient Care and Insights V2.0 Product Implementation and Maintenance Training (PITPMT). (220230)
IBM Content Collector V4.0.1.2 Product Implementation and Maintenance Training (PITPMT) (220332)
IBM Content Collector V4.0.1 Product Implementation and Maintenance Training (PITPMT) (220297)
IBM Content Collector V4.0 Product Implementation and Maintenance Training (PITPMT) (220258)
IBM Content Collector V3.0 Product Implementation and Maintenance Training (PITPMT) (220208)
IBM Content Collector P8 CE LCSE to CSS Migration Tool V3.x and 4.x Product Maintenance Training (PMT)
(220262)
IBM ICC for SAP V4.0.0.1 Product Sales and Architecture Training (PSTPAT). (220329)
IBM Content Collector for SAP Applications V4.0 Product Maintenance Training (PMT) (220294)
IBM Content Collector for SAP Applications V4.0 Product Implementation Training (PIT) (220293)
IBM Content Collector 3.0 Email Collection for Microsoft Exchange - WBT (F2088)
IBM Content Collector 3.0 Core Skills Installation and Configuration (F201)
IBM Content Collector 2.2 Email Collection for P8 and Domino (F164)
IBM Content Collector 2.1 Installation for P8 Repository (F061)
IBM Content Collector 2.2 Core Skills (F162)
IBM Content Collector Email Collection 2.1.1 (F063)
IBM Content Collector for Email, File Systems, Microsoft SharePoint V2.2 Product Implementation and
IBM Enterprise Records 5.1 - Core Skills (F178)
IBM Enterprise Records 5.1 - System Configuration (F179)
IBM Enterprise Records 5.1 - System Maintenance (F180)
IBM Enterprise Records 5.1 - File Plan Design (F181)
IBM Enterprise Records V5.1.2 Product Implementation and Maintenance Training (PITPMT) (220260)
IBM Enterprise Records V5.2 Product Implementation and Maintenance Training (PITPMT) (220273)
IBM Enterprise Records V5.2.0.3 Product Implementation and Maintenance Training (PITPMT) (220311)
IBM Datacap Mobile V9.0.0.3 Product Implementation Training (PIT) (220321)
IBM Datacap V9.0.1 Product Implementation and Maintenance Training (PITPMT) (220331)
IBM Datacap 9.0.1 Mobile (F250)
IBM Datacap 9.0.1 FastDoc Local Mode (F252)
IBM Datacap 9.0.1 FastDoc Server Mode (F253)
IBM Datacap 9.0.1 FastDoc Multi-Page Document (F254)
IBM Datacap 9.0.1 Configuration (F256)
IBM Datacap 9.0.1 Datacap Navigator Configuration (F257)
IBM Datacap 9.0.1 Administration (F258)
IBM Datacap 9.0 Introduction (F220)
IBM Datacap 9.0 Application Builder with FastDoc (F221)
IBM Datacap 9.0 Application Manager with Fastdoc and Datacap Studio (F222)
IBM Datacap 9.0 Configuration (F224)
IBM Datacap 9.0 Administration (F225)
IBM Datacap 8.1 Introduction (F165)
IBM Datacap 8.1 Application Builder (F166)
IBM Datacap Taskmaster 8.1 Administration (F187)
IBM Datacap Taskmaster Capture 8.1 Configuration and Implementation (F168)
IBM Datacap Taskmaster Capture Implementation and Configuration (F176)
And other newest trainings

12
Trainings Documentum Completed
- 5.3 Content Server Automated UNIX Environment [20854]
- 5.3 ECI Services [14798]
- 5.3 Site Deployment Services [14956]
- BPM and Forms Builder [19319]
- Business Activity Monitor [27351]
- Content Intelligence Services [10564]
- Content Transformation Services Administration [25409]
- Cross Training - Documentum Products and Architecture [19026]
- DCO for End Users [25368]
- Delta Training- D6 BPM Designer [27591]
- Delta Training- D6 BPM Designer and Developer [27592]
- Delta Training- D6 DFC Programming [28695]
- Delta Training- D6 System Administration I [27593]
- Delta Training- D6 System Administration II [27594]
- Delta Training- D6 WDK Development [27353]
- Delta Training- D6 Webtop Presets [27352]
- DFC 5 - Fundamentals [19269]
- Documentum 6 Update - SE Kickoff 2007 [24908]
- Documentum: Planning, Readiness & Deployment Beta [18208]
- DQL: Introduction to Documentum Query Language [14801]
- eRoom Coordinator [18882]
- eRoom for End Users (formerly Getting Started with eRoom) [21625]
- eRoom: Getting Started with eRoom, V7 [8564]
- Forms Builder [23212]
- Full-Text Administration with FAST [28517]
- Getting Started with Documentum - Records Manager 5.3 [25561]
- Getting Started with Documentum - Records Manager 6.x [29111]
- Getting Started with Documentum 5 - Webtop Edition [20202]
- Getting Started with Documentum 6 - Webtop Edition [28181]
- Getting Started with Documentum- DCM Edition [23123]
- Getting Started with Documentum- Digital Asset Manager Edition [23122]
- Media Services Administration and Configuration [8735]
- Process Analyzer (formerly ProActivity) [24863]
- Records Manager 5.3 Internal Technical Training [21172]
- Records Manager Administration (5.2.5 or earlier) [24010]
- Records Manager End User Training (5.2.5 or earlier) [24011]
- Retention Policy Services Configuration and Administration [20532]
- SAP: Content Services for SAP Recording [19323]
- System Administration for Documentum- Fundamentals [28846]
- System Administration I for Documentum 5 [19313]
- System Administration II for Documentum 5 [19314]
- Technical Fundamentals of Documentum [28845]
- Technical Fundamentals of Documentum Supplemental Materials [27934]
- WDK- Fundamentals [28219]
- WDK- Advanced [29122]
- Web Publisher [19320]
- Web Publisher 5 for End Users [21634]
- Web Publisher 6 for End Users [29067]
- Web Publisher Page Builder for Administrators [24851]
- XML and Content Management with Documentum [20500]
- Technical Fundamentals of Documentum
- xCP Fundamentals
- xCP Advanced
- D2 Configuration
- System Administration for Documentum - Fundamentals
- Performance Tuning

13
Trainings OpenText Completed
- Content Server 16: New Features
- Content Server 16: Search
- Content Suite 16: Introduction to Connected Workspaces
- Content Suite 16: New Features in Application Governance and Archiving 16
- Content Suite 16: New Features in Archive Center 16
- Content Suite 16: New Features in Email Monitoring and Management 16 for Microsoft Exchange
- Content Suite 16: New Features in OpenText Records Management 16
- Content Suite 16: Overview and New Features
- Content Suite 16: Overview of Connected Workspaces Customization
- Content Suite 16: Overview of Content Intelligence 16
- Content Suite 16: Overview of Directory Services 16
- Content Suite 16: Overview of Enterprise Connect 16, Office Editor, and Email Services 16
- Content Suite 16: Overview of Enterprise Scan 16
- Content Suite 16: Overview of Remote Cache v16
- Content Suite 16: Overview of System Center 16
- Content Suite 16: Overview of Tempo Box 16
- Content Suite 16: Overview of the New Extended ECM Platform
- Extended ECM for SAP Solutions 16 and Archiving and Document Management for SAP Solutions 16
- What's New in Extended ECM for Oracle E-Business Suite 16
- SAP Extended ECM by OpenText - Features and Functions Overview
- SAP Extended ECM by OpenText - Sales 101
- SAP Invoice Management by OpenText - Features and Functions Overview
- SAP Invoice Management by OpenText - OCR Option - Technical Overview
- SAP Invoice Management by OpenText - Sales 101
- SAP Invoice Management by Opentext - Technical Overview
- SAP Portal Solutions by OpenText - Features and Functions Overview
- SAP Portal Solutions by OpenText - Sales 101
- SAP Portal Solutions by OpenText - Technical Overview
- 101 - Process Suite 10.7 Highlights
- 102 - Process Platform 10.7 New Features
- 103 - Process Experience New Features

14
Education
HEM, Casablanca (Institut des Hautes Etudes de Management)
- Management of Information System 1998
HEM, Casablanca (Institut des Hautes Etudes de Management)
- Finance 1995
Kadi AYYAD University, Marrakech
- DUG Math-Physic 1990
Lycée Hassan II, Safi
- Baccalaureate Science Math (C) 1988
Other Skills
OS : Windows, UNIX/LINUX (UNIX Aix/HP UX/Solaris/Red Hat/SUSE/Ubuntu …)
Languages : JAVA, Visual Basic /.Net, C/C++, HTML, DHTML, XML, Java Script, VBScript, DOJO …
J2EE Servers : WebSphere, WebLogic, Tomcat, WildFly, JBoss …
DBMS : SQL SERVER, ORACLE, DB2, MySQL, JDBC, ODBC …

IBM FileNet & IBM Case Manager Architect (✔️18 years experience)

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