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“Going Deeper, Seeing Further...”
- Many companies have started to use ethnography as a way
to improve there company
Thursday, October 20, 16
“Going Deeper, Seeing Further...”
- Zooming out and taking a look at the bigger picture was one
strategy of observing consumers.
Thursday, October 20, 16
“Going Deeper, Seeing Further...”
- Observing extreme people and analogous cases gave a
different perspective to companies.
Thursday, October 20, 16
“Going Deeper, Seeing Further...”
- Involving consumers with the company was a open up the
process to the consumers.
Thursday, October 20, 16
“Going Deeper, Seeing Further...”
-Using ethnography will hopefully be beneficial for everyone.
Thursday, October 20, 16
Ethnographic research
- TrancenDANCE observation
Thursday, October 20, 16
Ethnographic research
- TrancenDANCE observation
Thursday, October 20, 16
Ethnographic research
- TrancenDANCE observation
Thursday, October 20, 16
Ethnographic research
- TrancenDANCE observation
Thursday, October 20, 16
Ethnographic research
- TrancenDANCE observation
Thursday, October 20, 16
Ethnographic research
- Two different girls taught the class
Thursday, October 20, 16
Ethnographic research
- One of the teachers struggled to remember her own
choreography
Thursday, October 20, 16
Ethnographic research
- Some of the people could pick up the choreography faster
than others
Thursday, October 20, 16
Ethnographic research findings
- Choreographer could write down the steps so she does not
forget it when she is teaching
Thursday, October 20, 16
“Interviewing Humans”
-Be prepared, create an interview guide to stay on topic and
get all the information you need
Thursday, October 20, 16
“Interviewing Humans”
-An interview has three acts: the introduction and warm-up,
the body of the interview, and the conclusion
Thursday, October 20, 16
“Interviewing Humans”
-When conducting the interview make sure that the participant
feels comfortable
Thursday, October 20, 16
“Interviewing Humans”
-Let them talk most of the time. You are interviewing them so
do not start talking about yourself.
Thursday, October 20, 16
“Interviewing Humans”
-After the interview look for themes and be sure to use the
language and terms of the person you interviewed to
represent there answers better.
Thursday, October 20, 16
Interview Guide
Thursday, October 20, 16
Edited Interview
- https://youtu.be/LFh9NcneDlo
Thursday, October 20, 16
Interview Findings
- Both girls enjoy TrancenDANCE but feels that they need a
bigger space to practice
Thursday, October 20, 16
Peer to Peer Documentation
Thursday, October 20, 16
Peer to Peer Documentation
Thursday, October 20, 16
Peer to Peer Documentation
Thursday, October 20, 16
Peer to Peer Documentation
Thursday, October 20, 16
Peer to Peer Documentation
Thursday, October 20, 16
Peer to Peer Documentation Findings
- Needs more time to rehearse
Thursday, October 20, 16
Peer to Peer Documentation Findings
- Could cost less money
Thursday, October 20, 16
Desk Research, Business Sites
- “Keeping Mentally Busy Tied to Less Memory Loss”
- One of the choreographer kept forgetting her choreography
as she was teaching it
- http://www.reuters.com/article/us-keeping-mentally-busy-idUSBRE96218320130703
Thursday, October 20, 16
Desk Research, Business Sites
- “Make Colleges Pay Loans If Their Students Can’t”
- Two girls quit trancenDANCE because there is a monthly
fee of ten dollars which is to much for them now that they are
in college
- https://www.bloomberg.com/view/articles/2016-10-06/make-colleges-pay-loans-if-their-graduates-
can-t
Thursday, October 20, 16
Desk Research, Business Sites
- “For Millennials, Adulthood Now Defined by Financial
Freedom”
- College costs a lot of money and some students have extra
money to spare to a club
-http://www.reuters.com/article/us-column-money-adulthood-idUSKCN12A27L
Thursday, October 20, 16
Desk Research, Business Sites
- “Is Anybody Helping Millennials Navigate Their Student
Loans?”
- College students are having issues with money as college
is so expensive
-http://www.bloomberg.com/news/articles/2016-10-13/the-people-there-to-help-with-student-loans-are-
less-than-helpful
Thursday, October 20, 16
Desk Research, Business Sites
- “Saving for college? Why bank accounts aren't smart”
- Many college students struggle with money
- http://www.reuters.com/article/us-education-college-savings-idUSKCN11Y078
Thursday, October 20, 16

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Going deeper, seeing further 10/20 pdf