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N E W I N T E R FA C E S
L E T S TA L K A B O U T E X P E R I E N C E S V I A
H O W C A N Y O U R E -
I N V E N T A C L O C K
E X P E R I E N C E
http://etc.usf.edu/clipart/33600/33609/clock-12-15_33609
OPTION - 1
https://www.facebook.com/electronicshub.org/videos/916718788350689/
OPTION 2
dm.ncl.ac.uk
THIS IS EXPERIENCE
dm.ncl.ac.uk
– S U P E R PA L
“Technology isn’t just SILICON.”
– S U P E R PA L
“Experience isn't just a terminal.”
– S U P E R PA L
“A human experience usually involves appealing to one or more of
human senses”
S O … W H AT I S A N E X P E R I E N C E ?
– E I N S T E I N
“if you cant explain it simply enough, you haven't understood it well
enough yet.”
LET’S TRY AND DECONSTRUCT MARKETING WORK
P E R F O R M A N C E
M A R K E T I N G
M A R K E T I N G
A U T O M AT I O N
E X P E R I E N T I A L
M A R K E T I N G
LET’S TRY AND DECONSTRUCT …
P E R F O R M A N C E
M A R K E T I N G
M A R K E T I N G
A U T O M AT I O N
E X P E R I E N T I A L
M A R K E T I N G
C R M
D ATA
S CA N A L
Y T I C S
D ATA
M G TC R M
M R M
O P
M G T
W E B
C O N T
E N T
S T R G Y
M O B
I N F R A
C O M M
E R C E
O P E R AT I O N S D ATAP L AT F O R M S
S O … W H AT I S A N E X P E R I E N C E ?
B U I L D I N G A N I N T E R FA C E I S T H E C L O S E S T T O
B U I L D I N G A N E X P E R I E N C E
– S U P E R PA L
“enables interaction between subject and object.”
I N T E R A C T I O N
I N T E R A C T I O N S
• are the micro moments
• micro moments form micro
experiences
• aggregated micro experiences
together make for an experience
M I C R O / P R O D U C T
I N T E R A C T I O N
M A C R O / B R A N D
L I F E / P U R P O S E
• The wheel is an extension of the foot.
• The book is an extension of the eye.
• Clothing is an extension of the skin.
• Electric circuitry is an extension of the central nervous system.
— Marshall McLuhan
M E D I U M I S T H E M E S S A G E
• Product’s success is increasingly determined by User Experience and not by
technology.
• Convenience and ease of use are key differentiators over functionality and
form.
• Innovations in interface layer and hence interaction design are going to usher
human kinds into new era.
— Superpal
I N T E R FA C E I S T H E M E S S A G E
S E C O N D G E N I N T E R FA C E S
A R E R U L I N G T H E R O O S T
https://www.flickr.com/photos/jasonnewport/14674675588
https://commons.wikimedia.org/wiki/File:Flipboard-ipad-apple-853618-l.jpg
https://en.wikipedia.org/wiki/Pinterest
– S U P E R PA L
“localized and personalized push context would be the key to third
gen interfaces”
I N T E R FA C E I S T H E E X P E R I E N C E
I N T E R FA C E
L AY E R
P R O D U C T /
S E R V I C E
A G G R E G AT E S
M U LT I P L E
I N T E R FA C E S
H I D E S T H E
C O M P L E X I T Y
- S U P E R PA L
“Interfaces could go invisible with pervasive computing but shall
remain the key to natural experiences”
H T T P : / / W W W. T H E J O H N N Y C A S H P R O J E C T. C O M / # / E X P L O R E / T O P R AT E D / C 4 B 5 7 B 5 4 6 7 F 0 C 3 7 4 0 7 7 6 F F 4 2 C 1 C 7 A FA E 2 1 8 C D F 3 F
H T T P : / / W W W. T H E W I L D E R N E S S D O W N T O W N . C O M
O N E L A S T T H I N G
BRINGING IT TOGETHER - HUMAN EXPERIENCES
I T+
D E S I G N F O R H U M A N S
E M PAT H E T I C N AT U R A L E X P E R I E N C E S
D ATA
S T R AT E G Y
A N A LY T I C S
S T O RY
S O L U T I O N
C R E AT I V E
@ R AV I PA L 1 2 1 4
thanks

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Rp2-2015-Interface & digital experiences

  • 1. N E W I N T E R FA C E S L E T S TA L K A B O U T E X P E R I E N C E S V I A
  • 2. H O W C A N Y O U R E - I N V E N T A C L O C K E X P E R I E N C E http://etc.usf.edu/clipart/33600/33609/clock-12-15_33609
  • 6. – S U P E R PA L “Technology isn’t just SILICON.”
  • 7. – S U P E R PA L “Experience isn't just a terminal.”
  • 8. – S U P E R PA L “A human experience usually involves appealing to one or more of human senses”
  • 9. S O … W H AT I S A N E X P E R I E N C E ?
  • 10. – E I N S T E I N “if you cant explain it simply enough, you haven't understood it well enough yet.”
  • 11. LET’S TRY AND DECONSTRUCT MARKETING WORK P E R F O R M A N C E M A R K E T I N G M A R K E T I N G A U T O M AT I O N E X P E R I E N T I A L M A R K E T I N G
  • 12. LET’S TRY AND DECONSTRUCT … P E R F O R M A N C E M A R K E T I N G M A R K E T I N G A U T O M AT I O N E X P E R I E N T I A L M A R K E T I N G C R M D ATA S CA N A L Y T I C S D ATA M G TC R M M R M O P M G T W E B C O N T E N T S T R G Y M O B I N F R A C O M M E R C E O P E R AT I O N S D ATAP L AT F O R M S
  • 13. S O … W H AT I S A N E X P E R I E N C E ?
  • 14. B U I L D I N G A N I N T E R FA C E I S T H E C L O S E S T T O B U I L D I N G A N E X P E R I E N C E
  • 15. – S U P E R PA L “enables interaction between subject and object.” I N T E R A C T I O N
  • 16. I N T E R A C T I O N S • are the micro moments • micro moments form micro experiences • aggregated micro experiences together make for an experience M I C R O / P R O D U C T I N T E R A C T I O N M A C R O / B R A N D L I F E / P U R P O S E
  • 17. • The wheel is an extension of the foot. • The book is an extension of the eye. • Clothing is an extension of the skin. • Electric circuitry is an extension of the central nervous system. — Marshall McLuhan M E D I U M I S T H E M E S S A G E
  • 18. • Product’s success is increasingly determined by User Experience and not by technology. • Convenience and ease of use are key differentiators over functionality and form. • Innovations in interface layer and hence interaction design are going to usher human kinds into new era. — Superpal I N T E R FA C E I S T H E M E S S A G E
  • 19. S E C O N D G E N I N T E R FA C E S A R E R U L I N G T H E R O O S T https://www.flickr.com/photos/jasonnewport/14674675588 https://commons.wikimedia.org/wiki/File:Flipboard-ipad-apple-853618-l.jpg https://en.wikipedia.org/wiki/Pinterest
  • 20. – S U P E R PA L “localized and personalized push context would be the key to third gen interfaces”
  • 21. I N T E R FA C E I S T H E E X P E R I E N C E I N T E R FA C E L AY E R P R O D U C T / S E R V I C E A G G R E G AT E S M U LT I P L E I N T E R FA C E S H I D E S T H E C O M P L E X I T Y
  • 22. - S U P E R PA L “Interfaces could go invisible with pervasive computing but shall remain the key to natural experiences”
  • 23. H T T P : / / W W W. T H E J O H N N Y C A S H P R O J E C T. C O M / # / E X P L O R E / T O P R AT E D / C 4 B 5 7 B 5 4 6 7 F 0 C 3 7 4 0 7 7 6 F F 4 2 C 1 C 7 A FA E 2 1 8 C D F 3 F H T T P : / / W W W. T H E W I L D E R N E S S D O W N T O W N . C O M
  • 24. O N E L A S T T H I N G
  • 25. BRINGING IT TOGETHER - HUMAN EXPERIENCES I T+ D E S I G N F O R H U M A N S E M PAT H E T I C N AT U R A L E X P E R I E N C E S D ATA S T R AT E G Y A N A LY T I C S S T O RY S O L U T I O N C R E AT I V E
  • 26. @ R AV I PA L 1 2 1 4 thanks