Summary and highlights from the 2013 New Zealand local government website survey, co-ordinated and produced by the Association of Local Government Information Management (ALGIM)

1. 2013 ALGIM
Local Government
Website Survey
“
”

2. // About the survey
 annual online survey (Feb 2013)
72 / 78 councils participated
 snapshot of sector, use as resource

3. // The survey tells us:
 how Councils manage their website
 software, reporting and search
 functionality and online services
 top five tasks
 social media & mobile apps

4. 2013 survey
results...
“
”

5. // Website management
 89% internally (65 councils)
 2.7% externally (2 councils)
 8.2% mix of both (6 councils)

6. // Website hosting
 32% internally (24 councils)
 68% externally (49 councils)

7. // Content management
 57.5% CMS third party (42)
 33% CMS open source (24)
 4% publish / author tools (3)
 5.5% custom-built (4)

8. // Content management systems
1. EpiServer
2. Silverstripe
3. Microsoft CMS / MOSS / Sharepoint
4. Joomla (and) Umbraco
5. Drupal
6. SiteCore

9. // Reporting packages
1. Google Analytics
2. SmarterStats
3. Crazy Egg + AW Stats +
Sharepoint

10. // Top five tasks
1. Cemeteries
2. Property & rates
3. Plans & publications
4. Contact us
5. Job vacancies
2012 results
1. Property & rates
2. Cemeteries
3. Job vacancies
4. Contact us
5. Plans &
publications

11. // Mobile device version
 17 councils – yes ( 7)
 31 councils – 12 month plan ( 13)
 31 councils – no ( 4)

12. // Mobile apps *
 20 councils
*new question

13. // Social media channels
1. Facebook: 59 ( 14)
2. Twitter: 41 ( 11)
3. YouTube: 36 ( 9)
4. LinkedIn: 16 ( 7)
5. Flickr: 7 ( 2)

14. // Social media policy
 57% yes ( 7)
 43% no ( 2)

15. // Block social media sites
 26% yes ( 10)
 74% no (19)

16. // Thanks to you!
 Report now available:
www.algim.org.nz /
2013webreports

17. ALGIM 2013
Online Services Symposium