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 International Search Marketing for Export Success
    – incorporating Social Media Marketing



Jan Klin
Jan Klin & Associates
01928 788100
07946 513521
jan@janklin.com
www.janklin.com



                        (c) Jan Klin & Associates 2011
What we’ll cover…

   SEO – Search Engine Optimisation
     – Local and international

   Pay per Click Advertising

   Links, internationlisation and localisation

   Social Media Marketing
     – Facebook, Twitter, Youtube, Blogging




                    (c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
SEO -Still the main method..




            (c) Jan Klin & Associates 2011
 SEO– Maximising your position in the hitlist
 Click throughs dissipate as we move down the list




                                                          36%   of internet
                                                          users perceive a
                                                          company in the
                                                          top search
                                                          engine rankings
                                                          to be a major
                                                          brand

                                                          Source: iProspect
                                                          search engine
                                                          branding survey




                         (c) Jan Klin & Associates 2011
Search Engine Market Share-International
www.searchenginewatch.com
www.searchenginecolossus.com
http://www.searchenginelinks.co.uk/link-48.html
 Google’s not the only show I town…
          Baidu – China
          Naver – Korea
          Yandex – Russia
 Are dominant in their respective
 countries




                               (c) Jan Klin & Associates 2011
Use www.searchenginecolossus.com
to submit to country specific search engines




                   (c) Jan Klin & Associates 2011
Submitting to Yandex

                      http://webmaster.yandex.ru/addurl.xml




            (c) Jan Klin & Associates 2011
SEO in Business to Business




                (c) Jan Klin & Associates 2011
SEO in Business to Consumer




                (c) Jan Klin & Associates 2011
The French Site




             (c) Jan Klin & Associates 2011
SEO in High Tech


SEO success in High Tech
Manufacturing




               (c) Jan Klin & Associates 2011
SEO success in High Tech




                (c) Jan Klin & Associates 2011
Google – ‘Universal Search’ and DAO (Digital Assets
Optimisation)



                                                           Content retrieved
                                                           from:
                                                           Google maps,
                                                           news, images,
                                                           You Tube, Blogs,
                                                           Facebok, Twitter,
                                                           LinkedIn
                                                           MySpace, video ,etc




                          (c) Jan Klin & Associates 2011
Google Base – Shopping Results




Google Base – shopping results




                    (c) Jan Klin & Associates 2011
Google Places – will be integrated with
Google Plus – see ‘local’ button




                                -Address details on optimised (home) page
                                - Geo info in ‘title’ tag
                                -Entry in local directories – eg Yell
                                -Entry in Tripadvisor if you are a hotel

                  (c) Jan Klin & Associates 2011
Strategy
                  and Process
1. Auditing your current performance

2.   Strategic selection of keyphrases

3. Build Content around keyphrases on webpages
    – Utilise correct ‘keyword density’
    – Check/correct internal linking

4.Optimise metadata for the keyphrases

5. Implementing the changes
    – Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify
                    (c) Jan Klin & Associates 2011
The Spidering Process




                    (c) Jan Klin & Associates 2011
Are you in the Google index?
    Site:www.yourdomain.com

 Use the ‘Site’ command
  with your domain name
  at the Google search box

   For Example:
 Site:www.businesslinkke
  nt.com

 497 web pages in the
  index

                    (c) Jan Klin & Associates 2011
HTML Sitemap




           (c) Jan Klin & Associates 2011
Register with
Google Webmaster Central (GWC)




                (c) Jan Klin & Associates 2011
Getting the right domain
and hosting

    UK company
    Targeting the UK
    In UK English
    Weak on inbound links
    .com domain
    But - Google thinks it’s NORWEGIAN
     – Because that’s where it’s hosted…….



                     (c) Jan Klin & Associates 2011
International traffic Issues

 Search engines will use the top level
  domain (TLD) to assess where you want
  traffic from (eg - .co.uk, .de, .it etc)

 If you have a .com (or .net, .info etc) they
  will use your hosting location to determine
  this

 Use Google Webmaster central to override
  this and tell Google where you want traffic
  from


               (c) Jan Klin & Associates 2011
Strategy
                 and Process
1. Auditing your current performance

2.   Strategic selection of keyphrases

3. Build Content around keyphrases on webpages
    – Utilise correct ‘keyword density’
    – Check/correct internal linking

4.Optimise metadata for the keyphrases

5. Implementing the changes
    – Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify
                    (c) Jan Klin & Associates 2011
Strategy and Process
  The right keywords or
   keyphrases are the
   starting point for our
   strategy
                                           50%



  Traffic from a variety                  40%

                                                          30%
   of uncommon phrases?                    30%
                                                  22%
                                                                24%
   – Eg ‘marketing training                20%                         15%
     courses Manchester’                                                     9%    9%
                                           10%



  One big win on a major                   0%

                                                 1 word    2     3     4      5    6
   phrase?                                                words words words words words

   – Eg ‘Training courses’
   – ‘personal loans’

                     (c) Jan Klin & Associates 2011
Keyphrase Selection


It’s a two stage process…

 1. Developing the Initial List

 2. Refining and shortlisting your choices


See
  http://janaklin.blogspot.com/2005/06/lesson-3finding-keyphrases-to




                      (c) Jan Klin & Associates 2011
Developing the Initial List

- Brainstorm with your self and others you work with
- Look at what competitors use (‘view’; ‘source’ then see the meta data and
visible text)

- Any brand names or generic product types which are relevant

- Study your web stats for keyphrases which have driven people to your site

- Take you mates down the pub and ask them what they would type in to find you

- Use web based tools eg Google Keyword Tool:-

- You could even ask your customers and suppliers




                          (c) Jan Klin & Associates 2011
https://adwords.google.co.uk/select/KeywordToolExternal




                          (c) Jan Klin & Associates 2011
www.digitalpoint.com




            (c) Jan Klin & Associates 2011
Keyphrase Analysis

  Or…run a pay per
   click campaign!
    – 3 months

  This way you’ll find
   out what really works
    – What converts to
      sales or enquiries




                 (c) Jan Klin & Associates 2011
What are the main factors to consider when
selecting and prioritising keyphrases?
  Search Volume – the number of monthly searches
    – The bigger the better?

  Business Relevance – how important is this term to my
   business

  Keyphrase relevance – what is the searcher looking for
   when using this phrase
    – Single word phrases are not good as its difficult to know the
      searchers intent
    – Phrases can have different meanings ‘eg ‘cold treatment’
    – Mix ‘long tail’ and ‘head phrases’

  Competition – how much competition is there for this
   phrase

                         (c) Jan Klin & Associates 2011
What do you do if there’s no direct
translation?


   “City breaks” has no direct
    equivalent in:
    – French
    – German
    – Dutch
    – Spanish
    – Italian


                (c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
Strategy
                  and Process
1. Auditing your current performance

2.   Strategic selection of keyphrases

3. Build Content around keyphrases on webpages
    – Utilise correct ‘keyword density’
    – Check/correct internal linking

4.Optimise metadata for the keyphrases

5. Implementing the changes
    – Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify
                    (c) Jan Klin & Associates 2011
Major Ranking Factors

   On Page Factors (‘Entry Ticket’)
     – Metadata – title, keyword, description, H1
     – Visible (readable) html content
     – Internal links

   Off Page Factors (‘Competitive Differentiators’)
     – Inbound link infrastructure
     – Directories, blogs, pr sites, etc, etc..
     – Domain trust – age, age of links


   Behavioural (less important generally , BUT will
    become more important)
     – Number of visits, length of stay, social media activity…

                       (c) Jan Klin & Associates 2011
Textual content is King
   There is no substitute for good
    ‘keyword rich’ content

     – At least 200-250 words

     – Content semantically related
       to keywords (LSI)
          Eg, valentine, love, hearts,
           romance
          Focus on natural writing of
           copy

   Add new relevant content as
    often as you can
     – Use pdf’s, word documents
     – New pages with related
        content – eg history,
        background, instructions



                                 (c) Jan Klin & Associates 2011
The Keyword Density
      Issue for Visible Text
   What do you think of this bit of
    copywriting!

   Our Yellow widgets are the best in the
    UK and if you buy our yellow widgets
    you will be sure you have bought the
    best yellow widgets you can buy and
    absolutely envied by the rest of the
    yellow widget buying community both
    here in the UK and the rest of the
    yellow widget buying community
    throughout the world. Yes, you really
    need to buy our award winning yellow
    widgets. Click here to buy yellow
    widgets
   1%-3% is ideal (keep below 10%)
   Check you density with:
     – www.ranks.nl/tools/spider.html


                               (c) Jan Klin & Associates 2011
Google’s ‘Panda’ Update –
Emphasis on Quality Content

 -Sites with copied content are
  getting penalised

 -Emphasis needs to be on original
 and interesting content

 -Copy writing needs to be a
  priority activity of SEO

 -’Duplicate content’ is a definite
 no – no

 -Also ‘fresh’ content favoured
   (latest update)

                         (c) Jan Klin & Associates 2011
www.asgservices.co.uk




                (c) Jan Klin & Associates 2011
Capturing content below the scroll




                 (c) Jan Klin & Associates 2011
www.aardvarksafaris.com




               (c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
Even Busy Ecommerce sites!




               (c) Jan Klin & Associates 2011
In summary
 Write (good quality) text as naturally as possible
 Check afterwards that the target phrase(s) is
  included the right number of times
   – 3 repetitions per 100 words is generally enough.
   – Punctuation not important
 The phrases can be included in:-
   – The main text
   – Header tags (h1, h2 etc)
   – In in-text links
   – In navigation links
  – In footnotes
  – In ‘alt’ tags
                    (c) Jan Klin & Associates 2011
Strategy
       and Process

1. Auditing your current performance

2.   Strategic selection of keyphrases

3. Build Content around keyphrases on webpages

4.Optimise metadata for the keyphrases
        Title tag, description tag, keyword tag,
        H1 Tag (see lloyd and Asg)

5. Implementing the changes
    – Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify
                        (c) Jan Klin & Associates 2011
Internal Links




          (c) Jan Klin & Associates 2011
Meta Tags – The Title tag




            (c) Jan Klin & Associates 2011
Meta Tags – The Title tag




             (c) Jan Klin & Associates 2011
Different Pages Optimised for Different
Keyphrases




                   (c) Jan Klin & Associates 2011
IMPORTANCE OF TITLES



                                                           Eye Tracking Study
                                                           2/3 of the time users initially
                                                            looked at a listing for 7/100 of a
                                                            second
                                                           Predominately looked at titles
                                                           Across all Yahoo! searches,
                                                            participants focused on the titles
                                                            first and foremost, with fewer
                                                            reading the fine print of the
                                                            listing




Source: Marketing Sherpa Study, August 2005
                                              (c) Jan Klin & Associates 2011
Meta Tags
Keyword and Description tags




            (c) Jan Klin & Associates 2011
www.asgservices.co.uk – H1 tag




           (c) Jan Klin & Associates 2011
Optimising your Metadata-
  Important that the tags show a theme between
  each other and the visible content

 Title tag
   – No more than 10 words, use hyphens, commas pipes (|) as
     delimiters
   – Main keyphrase at the beginning of the tag

 Keyword tag
   – No more than 4 words
   – All lower case
   – Separated by a comma then a space
       Eg web marketing, ecommerce training, internet consultancy……
       Only include phrases WHICH ARE ON THE PAGE!

 Description tag
   – No more than 25 words
   – Should contain keywords – up to 3 repetitions
   – ‘salesy’ to encourage click throughs

                           (c) Jan Klin & Associates 2011
Major Ranking Factors

   On Page Factors (‘Entry Ticket’)
     – Metadata – title, keyword, description, H1
     – Visible (readable) html content
     – Internal links

   Off Page Factors (‘Competitive Differentiators’)
     – Inbound link infrastructure
     – Directories, blogs, pr sites, etc, etc..
     – Domain trust – age, age of links


   Behavioural (less important generally , BUT will
    become more important – social media)
     – Number of visits, length of stay

                       (c) Jan Klin & Associates 2011
Strategy
       and Process

1. Auditing your current performance

2.   Strategic selection of keyphrases

3. Build Content around keyphrases on webpages

4.Optimise metadata for the keyphrases
        Title tag, description tag, keyword tag,
        H1 Tag (see lloyd and Asg)

5. Implementing the changes
    – Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify
                        (c) Jan Klin & Associates 2011
Inbound Links
Use www.linkpopularity.com to check your links




                   (c) Jan Klin & Associates 2011
Where do links come from?

 Directories
   – General
   – Industry specific
   – Some free some paid for
 Strategic Partnership links
 Reciprocal links
 In newsgroups and other forums
 Portals
   – Geographic
   – ecommerce
 In Blogs
 Banners
 Affiliates
 Social Media sites



                     (c) Jan Klin & Associates 2011
Strategy
       and Process

1. Auditing your current performance

2.   Strategic selection of keyphrases

3. Build Content around keyphrases on webpages

4.Optimise metadata for the keyphrases
        Title tag, description tag, keyword tag,
        H1 Tag (see lloyd and Asg)

5. Implementing the changes
    – Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify
                        (c) Jan Klin & Associates 2011
Google Analytics – free and
comprehensive




               (c) Jan Klin & Associates 2011
Phone Call Tracking
   Visitor level call tracking possible by
    generating unique numbers for every
    visitor

   We can track..
     –   PPC or SEO
     –   Specific keyword typed
     –   Visited direct or via a directory/link
     –   Offline campaigns can be integrated

   Benefits
     – Which keywords are driving
       sales/enquiries and which are not
     – Which regions are most important
     – Phone calls can be listened to for
       improvements




                                 (c) Jan Klin & Associates 2011
 More on international SEO
  and localisation…




              (c) Jan Klin & Associates 2011
Websites and Localisation –
Why bother with translation? www.cilt.org.uk




                     (c) Jan Klin & Associates 2011
An example
www.noisekiller.co.uk


 European focus with Italian
  distributor

 Part of website translated
  into Italian

 Used Italian web designer
  to produce Italian pages

 ECR service is useful here




                          (c) Jan Klin & Associates 2011
Mistranslation Examples




   “Please dial 7 to retrieve your auto
    from the garbage”


                     Mistranslation: Hotel Rome




               (c) Jan Klin & Associates 2011
Mistranslation Examples




   “Why go somewhere else to be cheated
    when you can come here”


                   Mistranslation: Indian shop window




               (c) Jan Klin & Associates 2011
Mistranslation Examples




   “Please hang yourself here”


              Mistranslation: Hotel cloakroom, Berlin




                 (c) Jan Klin & Associates 2011
Mistranslation Examples




   “Nothing sucks like an Electrolux”

              Mistranslation: Ad targeting the US




                 (c) Jan Klin & Associates 2011
Mistranslation Examples




   “You are welcome to visit the cemetery where
    famous Russian and Soviet composers, artists
    and writers are buried daily except Thursdays”

                   Mistranslation: Moscow hotel lobby




                  (c) Jan Klin & Associates 2011
International Sites – B2C
Coca Cola




               (c) Jan Klin & Associates 2011
International Sites – B2B

 See IBM – Planet wide
  – http://www.ibm.com/planetwide/select/selector.html
  – See locations which prefer English




                    (c) Jan Klin & Associates 2011
Register with
Google Webmaster Central (GWC)




                (c) Jan Klin & Associates 2011
www.manacad.com – foreign language
‘landing pages’ add metatags




                (c) Jan Klin & Associates 2011
Country specific top level domains




                (c) Jan Klin & Associates 2011
Different languages on the same domain
www.pneumat-europe.com




                  (c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
What do we need to do?
 Decide on approach – landing pages, separate sites, one domain,
  a mixture?

 Translate pages and website changes
   –   Which languages?
   –   How many pages?
   –   Include metadata
   –   Navigation – flags, maps
   –   Keyword research – ask customers, keyword tool

 Search engine necessities
   –   Submissions – eg Yandex, Baidu
   –   Settings – geotargeting
   –   Coding issues – hreflang
   –   Site mapping



                         (c) Jan Klin & Associates 2011
Webmaster Tools for Geo-targeting


  Set up xml
   sitemaps for each
   country version of
   your site…
    – Eg




                 (c) Jan Klin & Associates 2011
Webmaster Tools for Geo-targeting

   See example at
    Google Webmaster
    Tools…




   http://support.google.com/
    webmasters/bin/answer.py?
    hl=en&answer=2620865



                      (c) Jan Klin & Associates 2011
Geo-targeting from Google




             (c) Jan Klin & Associates 2011
Getting the right domain
and hosting

    UK company
    Targeting the UK
    In UK English
    Weak on inbound links
    .com domain
    But - Google thinks it’s NORWEGIAN
     – Because that’s where it’s hosted…….



                     (c) Jan Klin & Associates 2011
 Marketing Internationally and the
  Web
 Link Building Strategies



             (c) Jan Klin & Associates 2011
Link Building Strategies or
Content Marketing?
    Why is link building important?

 1. Links from other sites to ours
      generate traffic for us
      – Eg A reference from a directory
         such as Yell.com will lead people
         directly to us
      – Other ‘content marketing’ will
         generate links

 2. It is an important factor in our
      search engine rankings
      – The more links the more important
          we are for search engines

     –   CHECK YOUR LINKS AT
         www.linkpopularity.com




                            (c) Jan Klin & Associates 2011
Content Marketing
aka – Link Building




           (c) Jan Klin & Associates 2011
Creating link maps



 See how to create your
  own – or your
  competitors – link map at
  Jan’s blog..

 www.janklin.com/blog/bi
  d/148572/Creating-a-
  Visual-Map-Of-Your-
  Backlinks



                     (c) Jan Klin & Associates 2011
Natural links are a by-product of
good content marketing…

  Attracting links via your blog

  Distributing press releases

  Article distribution

  News stories

  Social media bookmarking sites

  Etc, etc
                   (c) Jan Klin & Associates 2011
You need a content strategy!

 You need a Content
 Strategy!




                 (c) Jan Klin & Associates 2011
Consistent link building over 2 yrs
quadruples traffic




                      (c) Jan Klin & Associates 2011
Link Building Post Penguin
 Don’t buy links

 Don’t contract with link builders who use link
  farms

 Don’t get involved in comment spam on blogs
  and forums

 Don’t build too many multiple links from the
  same ownership sites

 Don’t use the same ‘anchor’ text over and over
  again

 Do see…
   – http://www.janklin.com/blog/bid/138606/Li
     nk-Building-Post-Penguin-Best-Practice

                        (c) Jan Klin & Associates 2011
Where do links come from?
      www.touchgraph.com for link targets

 Directories
   – General
   – Industry specific
   – Some free some paid for
 Strategic Partnership links
 Reciprocal links
 In newsgroups and other forums
 Portals
   – Geographic
   – ecommerce
 In Blogs
 Banners
 Affiliates
 Social Media sites



                     (c) Jan Klin & Associates 2011
Where do these links come from?
     Many places… but we need to develop them in a
      structured way

     Directories
      – General
      – Industry specific
      – Some free some paid for
      – International
     Strategic Partnership links
     Reciprocal links
     In newsgroups and other forums
     Social Media sites
     Blogs
     Banners
     Affiliates
                      (c) Jan Klin & Associates 2011
External links – anchor text




               (c) Jan Klin & Associates 2011
Europages – An Effective European
Business Directory




               (c) Jan Klin & Associates 2011
www.alibaba.com – worlds largest
B2B Directory




                (c) Jan Klin & Associates 2011
www.opensiteexplorer.org
– to check your links




            (c) JanJan Klin & Associates 2012 2011
                 (c) Klin & Associates
Page Rank

                                             Running the cursor
                                              over this area will
                                              indicate the Page
                                                    Rank


                                               In this case - 9




            (c) Jan Klin & Associates 2011
Anchor Text
Example




<a
                           (c) Jan Klin & Associates 2011
      href="http://www.youreventsltd.com">Exclusive Wedding Planners </a>
Where do these links come from?
PR (‘Public Relations’) Sites


      PR Directories

      Examples
       –   PRWeb
       –   PR World
       –   Marketwire
       –   Business Wire
       –   PR Newswire

                  (c) Jan Klin & Associates 2011
Ensure Press Releases get Anchor text based
links back to website




                  (c) Jan Klin & Associates 2011
www.dgcos.org.uk
                         Using
                          Logos/accreditations to
                          get backlinks

                         Logo gets sent to
                          accredited members to
                          afix to their website

                         Code is included within
                          the logo with ‘anchor
                          text’ based link back to
                          website

         (c) Jan Klin & Associates 2011
Use fusion tables in google docs to
visualise competitor links

 http://www.google.com/fusiontables/Home/
 example




                      (c) Jan Klin & Associates 2011
Use ‘AddThis’ to allow people to bookmark
your pages




                  (c) Jan Klin & Associates 2011
www.janklin.com – free lessons




   http://www.janklin.com/blog/l
    esson-7-link-building-1

   http://www.janklin.com/blog/l
    esson-10-link-building-2




                             (c) Jan Klin & Associates 2011
New site or not?
  New domains take a while to get ranked by Google
   (let’s say 6 months)

  If possible add new pages to existing sites to get
   quicker rankings

  If necessary use existing domain to capture
   phrases and redirect to new site
    – Eg Heskins.com to Heskins.fr and Heskins.it
    – Use .com to capture italian and french searches and
      redirect to relevant site
    – Use GWC to tell Google that part of .com site dedicated to
      french and italian traffic



                     (c) Jan Klin & Associates 2011
Essentials for new sites….
   Your Content management system (CMS) has to produce search engine
    compliant metadata – unique on every page

   The CMS should generate SE friendly urls
     – Eg www.yoursite.co.uk/blue_widgets
     – NOT - http://www.yoursite.com/bvsn/bvcom/ep/home.do?
       tabId=3&BV_SessionID=EngineID=cccd

   You need the functionality to override this metadata to streamline the SEO
    moving forwards

    The architecture has to be search engine optimised – eg most important
    pages close to homepage

   Use Google Webmaster Central (GWC) to set up site maps, analytics,
    geographic area , etc and monitor spidering

   http://www.janklin.com/blog/seo-and-new-websites




                            (c) Jan Klin & Associates 2011
Redesigning an existing website -
Preserving Page Rank
     The inner ‘Page Rank’
     equity has to be preserved

    5th item down is
     www.bodycote.com/?OB=1 –
     20
      – This page has a Page Rank
           value of 5

    What will happen to this equity
     when a new page is set up?

    Search Engine friendly
     redirection of each page is
     essential




                               (c) Jan Klin & Associates 2011
Search Engine friendly
Redirection -301’s

  301 redirects tell google bot that one page should
   be permanently redirected to another page AND
   transfer the Page Rank equity

  Use to transfer page rank from old page to a new
   one

  Jan’s blog – how to do 301’s
   – http://janaklin.blogspot.com/2007/08/changing-your-
     website-and-search-engine.html



                    (c) Jan Klin & Associates 2011
Social Media Marketing




          (c) Jan Klin & Associates 2011
SEO and Social Media
 Social media sites show up in
  search results (Google
  Universal Search)

 Social Media activity is a signal
  to search engines

 Social media and content
  marketing naturally build links

 Google Plus now firmly
  integrated with search




                        (c) Jan Klin & Associates 2011
Alexa.com – top sites worldwide




               (c) Jan Klin & Associates 2011
See the top visited sites around
 the world – 120 countries – top 100 sites




                   (c) Jan Klin & Associates 2011
Social Media and International
Marketing

   Important in its own right – Facebook, Twitter,
    Youtube, Google Plus, etc

   Has an increasing impact on Search engine
    rankings and search engine listings

   Using Social media for English language
    engagement – for overseas markets

   Issues in using social media for foreign language
    engagement – language, culture


                   (c) Jan Klin & Associates 2011
Is Social Media relevant to your
international marketing?
 Specially relevant to ‘BRIC’ countries …see….
 http://searchenginewatch.com/article/2064597/International-
  Social-Media-Marketing-Addressing-Cultural-Quirks




                      (c) Jan Klin & Associates 2011
Confused?


 Social Media Marketing




            (c) Jan Klin & Associates 2011
What can we use Social Media for?

    Brand awareness

    Brand advocacy

    Generating traffic and sales

    Customer service and information

    Customer support

    Typically not at the ‘selling’ end of the funnel

                     (c) Jan Klin & Associates 2011
Sales Funnel and
Inbound Marketing
                                   Accepts that we want to
                                    communicate with
                                    people at each stage of
                                    the process
             No interest
                                   Accepts that people
                                    respond to different
                                    media at different stages

                                   Accepts that ‘the more
                                    we give the more we get’

                                   Content Marketing
                                      – Blogging, S Media,
                                        whitepapers, ebooks,
                                        email newsletters…


               (c) Jan Klin & Associates 2011
Blogging – the ‘glue’ binding
Inbound Marketing




             (c) Jan Klin & Associates 2011
A typical blog….

Put your blog at the epicentre of your
social media and web marketing




             (c) Jan Klin & Associates 2011
Benefits of a Good Blog

  Good way to keep in touch with your audience
   – Rss, email, bookmarking

  Integrated Blog (eg Wordpress) helps with SEO
   – Long tail, links

  Search engine compliant
   – Metatagging automatic
   – Textual content
   – Adds authority

  Your bridge to Social Media Marketing

                        (c) Jan Klin & Associates 2011
Linking your
digital assets




            (c) Jan Klin & Associates 2011
Social Networking sites       Submit to
                 (eg Facebook)                 article sites


 Syndicate content to
 other blogs
                                                                PR sites
                                                                (eg PRweb.com)
                             Your Blog
                               -articles
                           -Press releases
                              -Lessons                              RSS to others
                               -reviews
Microblogging sites             -guides
(eg Twitter)                      ……
                                                               Social Bookmarking sites
                                                               (eg delicious.com )


         Video sites                       Email to contact
         (eg YouTube)                      database
                        (c) Jan Klin & Associates 2011
A passion for Dinosaurs…
http://blog.everythingdinosaur.co.uk/

                                 Blogs every day

                                 Auto linked with Social
                                  media – FB, YouTube etc

                                 Posts also distributed to
                                  article sites and other
                                  relevant sites (1700+)

                                 Over 50% of web traffic
                                  attributable to blog

                                 Keyphrase list for main
                                  phrases and ‘longtail’ used

                (c) Jan Klin & Associates 2011
Facebook and Marketing
                        Over 850 million active
                         users
                        Adding users at the rate of
                         250,000 per day
                        Top Social Search Engine
                        Largest Social media site




          (c) Jan Klin & Associates 2011
What can I do on Facebook?
  Set up a business page
   – Build a fan base, get found by search
  Advertise directly
  Set up a personal page
  Engage in discussion groups and networks

  Through interaction and engagement
   – Create brand awarness, build advocacy, generate traffic
     and sales, customer service, research /data




                     (c) Jan Klin & Associates 2011
Business Pages- Develop your
visibility
 Create an engaging business
  page
   – Events, videos, discussions,
     photos, blog articles

 Get found by search
   – based on content and number
     of ‘fans’
   – Get people to ‘like’ you

 Build your fan base
   – Email your contact database
   – Link in your email signature
   – Link to your website or blog
   – Advertise!
                       (c) Jan Klin & Associates 2011
Advertise directly




           (c) Jan Klin & Associates 2011
Advertise Directly

 Target by gender,age, location,
  keywords…

 Use ‘pay per click’ or ‘pay per view’
  – Low click through rates so PPC best

 Use Google Adwords content targeting


                (c) Jan Klin & Associates 2011
Google Plus – Serious Facebook
competition?



                                     90 million users now signed up

                                     Similar functionality to FBook

                                     Google hangouts – video
                                      conference calls

                                     ‘circles’ concept is a differentiator

                                     Best of Facebook, Twitter and
                                      LinkedIn?

                                     Intertwined with Google search

              (c) Jan Klin & Associates 2011
Use ‘circles’ to segment your
audience
  Eg have a circle for
   training course
   attendees

  people who have
   signed up for email
   newsletters

  People interested in
   Social Media
   marketing

  people interested in
   SEO, etc


                          (c) Jan Klin & Associates 2011
Cloggs ,Social Media and Brand
    Development
                                                 Helps with search engines
   Started Sept 2009

   3 in house members of marketing team
    – plus all staff encouraged to tweet

   Daily activity on Facebook and Twitter

   Encourage people to ‘share’ – ie
    post references on their walls

   Encourage people to retweet

   To date have around 21000 fans, and
    9000 followers

   Do weekly blogging

   Traffic conversions from web visitors -
    slightly higher than search marketing


                                 (c) Jan Klin & Associates 2011
Cloggs and Social Media
   Use quizzes and competitions to engage
    fans and fans fans – eg ‘Edgerank’

   Encourage people to follow/like them in
    return for getting regular offers and
    promotions – and advance product
    information, discount codes etc

   Use social media to enagage and interact
    with their customers – offers, problems ,
    etc

   Use social media also for email database
    sign-ups

   Only generates less than £15k per month

   Need to scale it to 100,000 plus followers
    fans for it to be major contributer – and
    they plan for this to happen
                            (c) Jan Klin & Associates 2011
What determines what I see in my
‘top news’ feed? – Edgerank Algorithm




                 (c) Jan Klin & Associates 2011
My last visit to Facebook




              (c) Jan Klin & Associates 2011
What determines your
position? – Edgerank algorithm




              (c) Jan Klin & Associates 2011
Edgerank Algorithm
   95% of Facebook users use ‘top news’
    – Clearly if you want top visibility for your brand
      you need to understand ‘edgerank’

   Egderank based on:-
   Affinity, Edge weight, recency (so post
    often)

   ‘Edges’ are every interaction you have on
    Facebook
    – Eg – uploading a photo, ‘liking’ something etc

                   (c) Jan Klin & Associates 2011
Affinity
 Is a measure of how ‘friendly’ or ‘close’ you are
  with someone or some brand

 For example –
   – if you comment on someones photo they are more likely
     to appear in your feed
   – If you snoop on someones profile (eg ex girlfriend) you
     are more likely to appear in their feed




                     (c) Jan Klin & Associates 2011
Edge Weight
  All ‘edges’ arent created equal

  We know that photos, videos and links have high
   edge weight

  Knowing this we should use these edges and
   encourage people to interact with them
    – So use a variety of these objects in your status updates to
      appeal to different people who respond to different object
    – Encourage them click on a photo or video
    – Encourage them to click on a link, etc
    – In short encourage interaction with you via multiple
      objects


                     (c) Jan Klin & Associates 2011
Lots of ‘likes’ -
but how important is that?




                  (c) Jan Klin & Associates 2011
Lots of interaction to engage fans,
increase affinity and increase sales

                                     Encourage interaction

                                     Add free downloads of vids and
                                      music

                                     Competitions (eg tickets to
                                      shows) to engage fans and
                                      their friends

                                     Vids and music have high edge
                                      weight

                                     Posting twice a day for recency




                (c) Jan Klin & Associates 2011
Facebook France




          (c) Jan Klin & Associates 2011
Facebook Germany




          (c) Jan Klin & Associates 2011
Twitter France




           (c) Jan Klin & Associates 2011
LinkedIn
  100 million on line, Business focussed
  Set up a profile
   – And get found
  Set up connections with other people
  Advertise – on a PPC basis
  Jobs
   – Search for jobs, advertise your cv,
     advertise your position via your network

               (c) Jan Klin & Associates 2011
Linkedin Answers




          (c) Jan Klin & Associates 2011
LinkedIn – participate in groups
-or set up your own




                   (c) Jan Klin & Associates 2011
Set up your Linkedin profile
-make it comprehensive so you get found




                (c) Jan Klin & Associates 2011
Set up a business page




-Showcase your products
-Company updates
      -announcements
      -new services
      -communicate directly with your followers

                        (c) Jan Klin & Associates 2011
Advertise – on a PPC basis

                              Target By: -

                              Job Title “Patent Attorney” or
                               “Sr. Laboratory Technician” or
                               "Registered Nurse“
                              Job Function “Sales” or
                               “Engineering” or "Marketing"
                              Industry “Banking” or
                               “Biotechology”
                              Geography “United States” or
                               “Netherlands” or “Toronto”
                              Company Size "1-10" or “500-
                               1000" people
                              Company Name "GE" or or
                               "FedEx“
                              Seniority – Age 35-55
                              Gender "Female" or "Male“
                              LinkedIn Group "Business
                               Intelligence Group" or "Corporate
                               Real Estate"


               (c) Jan Klin & Associates 2011
Twitter - Microblogging


                        Twitter and
                         promotion

                        Twitter and real
                         time search



           (c) Jan Klin & Associates 2011
Twitter and Promotion

                              Promotion of your
                               products, websites,
                               events…..

                              140 characters BUT
                               links back to more
                               detailed content

                              Link your Blog to
                               Twitter to save time

             (c) Jan Klin & Associates 2011
Use Twitter to promote latest
music and games




             (c) Jan Klin & Associates 2011
Use Twitter to promote latest
products and pricing




             (c) Jan Klin & Associates 2011
What not to do?….




           (c) Jan Klin & Associates 2011
Twitter for Business Leads

                             Searches for tweets
                              relating to play
                              equipment

                             Responds to
                              situations requiring
                              product supply to
                              generate business
                              opportunities

             (c) Jan Klin & Associates 2011
Twellow.com

                                  Twitter
                                  Directory

                                  See what
                                   people are
                                   tweeting
                                   about in your
                                   sector


         (c) Jan Klin & Associates 2011
5 tips to maximise search engine rankings
through Twitter

www.wilsonweb.com/linking/basu-twitter-linking.htm



       1. Link to your Twitter profile
         –   Link to your Twitter profile from your website, blog, and by using social media sharing buttons.

       2. Set up different Twitter accounts if you have different business units
         –   Different Twitter accounts are used when your company's employees use their own personal
             accounts to re-tweet tweets from a company account.

       3. Use a friendly URL shortener
         –   Use a friendly URL shortener such as Bit.ly, Trunk.ly, or Goo.gl passes link juice from a tweet
             back to your website.

       4. Use Klout.com to figure out who you are influenced by
         –   Klout is a service which analyses your influencers and who you influence.

       5. Update accounts using RSS feeds of your content
         –   You can create an RSS feed of all the digital assets you have including YouTube videos, white
             papers, blog posts, press releases and more, and then syndicate these to Twitter.


                                      (c) Jan Klin & Associates 2011
YouTube and Video
                               Now the number 2
                                search engine

                               Promote your products
                                via YouTube and other
                                video upload sites

                               Include videos within
                                your own website

                               Set up you own channel
                                – you may get invited
                                to become a partner




          (c) Jan Klin & Associates 2011
www.Blacksheepwools.com


   Set up you own channel – you
    may get invited to become a
    partner

   Invite people to subscribe so
    they see your videos
    automatically as you upload
    them

   Substantial driver of traffic for
    Blacksheep
     – 13 videos to date
     – Over 100,000 views




                                (c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
Set up your own channel
and optimise your clips…




               (c) Jan Klin & Associates 2011
Posted in other languages…




              (c) Jan Klin & Associates 2011
Video SEO guidelines
-Posted
 Ensure video is tagged with relevant keywords

 Ensure it is in the most appropriate category

 Overdub the video with your domain name

 Ensure you include a clickable domain name back to your site

 Ensure the title and description include your target
  keyphrases (you can use Youtube to see what the most
  popular phrases are in your category)

 Ideally get a couple of friends to 'rate' your video - ratings
  (good or bad) have a strong impact on rankings



                         (c) Jan Klin & Associates 2011
www.socialmention.com




         (c) Jan Klin & Associates 2011
UKTI mentions




           (c) Jan Klin & Associates 2011
1
                                 SEO
      All-In-One                       Text goes

    1                                    hereMarketing
                                             Automation



                              Social
                                                         Text
                                                      Marketing
                                                        goes
Content                       Media                   Analytics
Creation                                                 here

                       Email &
                                    Text
           Landing        Lead      goes
            Pages     Nurturing     here
                     (c) Jan Klin & Associates 2011
Google + now included in search
results
 Google Search Plus Your
  World (GSPYW)
   – Google brings in results
     from your social network
     (even if you ar not
     signed in)

 Previously it couldnt get
  into all Facebook data but
  now can through G+

 See Jan’s Blog Post
   – http://www.janklin.com/blo
     g/exciting-google-changes-
     search-plus-your-world

                        (c) Jan Klin & Associates 2011
Including your social circles in search
results


   Google now has access to
    reliable social signals for
    search results – which it never
    could get through Facebook


   Eg – if you are searching for
    holidays in New Zealand –
    photos, recommendations etc
    will be served up from your
    social circle – providing you
    are signed into your Google
    account




                           (c) Jan Klin & Associates 2011
Google’s Plus One
   Similar to Facebooks ‘like’
    button

   Allows you to mark web pages
    you like from search results

   Google will then include these
    sites in your search results

   More importantly Google will
    include sites marked by people
    in your social circle –
    equivalent to getting
    recommendations from friends


   You need to be signed in, and
    have a Google profile

                            (c) Jan Klin & Associates 2011
Google + activity definitely helps with organic
rankings! – see econsultancy post




                     (c) Jan Klin & Associates 2011
Social Media – what’s relevant to you?

     Exercise – Organise in order of importance..
      – Your Blog
            What could you blog about?
      –   Facebook
      –   Twitter
      –   YouTube
      –   Other ?

     What could you do in English?
      – Objectives, applications?

     What could you do in Foreign language?


                        (c) Jan Klin & Associates 2011
Design a SM Strategy…
  Decide on objectives
    – Brand awareness, traffic generation, direct sales, customer service, etc

  Decide which Social Media properties you will use
    – F’book, Twitter etc


  Strategy based on…

    –   Design – engaging design compatible with objectives
    –   Content – quizzes, competitions, events, technical information…
    –   Promotion – increase your visibility – advertise, email database
    –   Engagement – utilise edgerank algo




                        (c) Jan Klin & Associates 2011
 Marketing Internationally and the
  Web
 – Pay per Click Advertising –Module 6



             (c) Jan Klin & Associates 2011
Pay per Click Advertising




          (&PPC)




          (c) Jan Klin & Associates 2011
– Search Marketing – Maximising your position in the hitlist
– Click throughs dissipate as we move down the list




                                                          33%   of internet
                                                          users perceive a
                                                          company in the
                                                          top search
                                                          engine rankings
                                                          to be a major
                                                          brand

                                                          Source: iProspect
                                                          search engine
                                                          branding survey




                     (c) Jan Klin & Associates 2011
(c) Jan Klin & Associates 2011
Ever seen this?




         (c) Jan Klin & Associates 2011
Google Adwords




          (c) Jan Klin & Associates 2011
Yahoo PPC




        (c) Jan Klin & Associates 2011
Microsoft PPC




          (c) Jan Klin & Associates 2011
Bidding in reality

Advertiser at position 1   Bid price of £0.50
                           100 click throughs


Advertiser at position 2   Bid price of £0.40                    Position 3
                           75 click throughs
                                                                 Bid price of £0.35
                                                New Advertiser
Advertiser at position 3   Bid price of £0.30                    50 click throughs
                           50 click throughs
                                                                 Payment of £0.31 per
                                                                 click, up to £0.35
Advertiser at position 4   Bid price of £0.20
                           25 click throughs



              Cost = bid price multiplied by number of click throughs

                               (c) Jan Klin & Associates 2011
What determines your ads position?




    Bid price

    Advert effectiveness

    Landing page quality


                 (c) Jan Klin & Associates 2011
WHY USE PAY PER CLICK?


   Capture many – 100’s, 1000’s of keyphrases
     – No website changes like optimisation
   For short term promotions
   For new websites
   Drive country specific searchers
     – Geographic targeting
   Keyphrase analysis
     – More accurate than the tools
   For websites difficult to optimise
     – Flash etc


                     (c) Jan Klin & Associates 2011
Tap into overseas markets




            (c) Jan Klin & Associates 2011
Capture The Long Tail




Eg’ Health insurance’ versus ‘health insurance for diabetics’, ‘….for over 45 year old men’


                                 (c) Jan Klin & Associates 2011
Capture the ‘long tail’

                                -200,000 keyphrases
                                Targeted

                                -65,000 alone for boilers

                                -long tail phrases – ‘worcester
                                Greenstar 28i junior combi boiler’

                                -Are cheaper AND convert to
                                business easier




            (c) Jan Klin & Associates 2011
Segment and target

                    Best Practice: Match the Terms (and Pages) to Customers’ Intents

                             Learning                     Shopping                   Buying
                        “What is out there to          “What brands and         “I want that one!”
Customer




                         meet my need?”              features are there?”     “Who stocks this model
  Need




                       “How can I learn about a     “What is distinct about         number?”
                         product or service?”            this one?”
Attributes
 Keyword Examples




                         Informational terms               Features               Product code
                           Product classes               Brand names                Locations
                        Problem descriptions            Differentiators             Nicknames


                             DVD player              Portable DVD player        Panasonic DVD-LX9
                            Family holiday              Hawaii holiday           Maui golf resort
                          Financial planning            Personal pension       Low risk growth fund
                                             (c) Jan Klin & Associates 2011
www.royaldubai.co.uk – PPC then SEO




                (c) Jan Klin & Associates 2011
Measure your performance




              (c) Jan Klin & Associates 2011
www.spyfu.com




            (c) Jan Klin & Associates 2011
adwords.google.co.uk/
- try the tutorial




             (c) Jan Klin & Associates 2011
How pay-per-click works


            Title &           Drives
        Description          Quality of
         Targeting              Leads




Search Term        Drives            Drives        Landing Page
 Research &     Quantities           Conversions
                 of Leads                          Targeting
  Targeting

                (c) Jan Klin & Associates 2011
https://adwords.google.co.uk/select/KeywordToolExternal




                   (c) Jan Klin & Associates 2011
Content Match – branding
benefits
                        Content Match:
                        Sponsored search results appear according
                        to the editorial content on the page




                        Benefits
                         Increased Traffic
                         Traffic Quality
                            Premium Partner Network
                            Quality mapping
                            Good Conversion Rates
                         Separate Bidding
                         Branding




             (c) Jan Klin & Associates 2011
Using the Content Network

                                 Use Google content
                                  network

                                 Focus on what you
                                  can do at the hotel
                                   – Scrabble, walks etc


                                 Ad appeared on
                                  Facebook and
                                  caused huge traffic
                                  spike

               (c) Jan Klin & Associates 2011
Keyword selection
                              Stage 1 1
                                 Stage             Stage 2
                                                   Stage 2            Stage 3
                                                                      Stage 3               Stage 4
                                                                                            Stage 4           Stage 5
                                                                                                              Stage 5


                 thinking firming deciding deciding
                   thinking firming deciding deciding looking
                    thinking firming deciding deciding looking
                  thinking firming deciding deciding looking
                                                         looking
                                                                                                                        b
consumers thoughts
consumers thoughts


                     about up initial
                     about up initial on aaa
                      about up initial
                   about     up initial on a
                                         on
                                          on   on aaa
                                                on a
                                                on
                                                 on   for best
                                                        for best
                                                         for best
                                                       for best
                      itit
                         it
                          it idea
                               idea
                                idea
                              idea      maker
                                         maker
                                         maker
                                        maker  model
                                                model
                                                model
                                               model    price
                                                          price
                                                           price
                                                          price
                     computer             laptop             sony vaio          sony vaio z1sp    cheap sony vaio
                                                                                                                        u
                                                                                                                        y
                                                                                                      laptop

                     132,755              19,152              2,264                  47                11
      er
      er




                      £5.00               £0.46               £0.40                 £0.10             £0.10
                                                                    >
                                                                s >>
                                                            oces
                                                        g pr
                                                 b uyin
                                             the
                                         ugh
                                   s thro
                          pro gres
                                             (c) Jan Klin & Associates 2011
Do’s and Dont’s


                                 •Choose titles and
                                 descriptions that are
                                 relevant to the search
                                      •Strong ‘call to action’

                                 •Repeat search terms in
                                 the ad




    (c) Jan Klin & Associates 2011
Do’s and Dont’s




•The ad links directly to the
relevant landing page

                                (c) Jan Klin & Associates 2011
Do’s and Dont’s


                                                  •Choose titles and descriptions that are
                                                  relevant to the search
                                                       •Strong ‘call to action’

                                                  •Repeat search terms in the ad




•The ad links directly to the
relevant landing page



                                (c) Jan Klin & Associates 2011
An Ideal Landing Page…
www.free-employer-advice.co.uk




                 (c) Jan Klin & Associates 2011
Landing Pages
  Its not just the home
   page which needs to
   engage your audience

  Pages searchers and
   browsers land on which
   are ‘call to action’ rich

  Designed to get visitors
   to contact you or buy
   from you


                   (c) Jan Klin & Associates 2011
An Ideal Landing Page…
www.free-employer-advice.co.uk



                                          -Many ‘calls to action’

                                          -Include words which
                                          reflect what has been
                                          searched for
                                          -eg ‘employment law’

                                          -Build trust
                                           eg customer testimonials

                                          -appropriate images

                 (c) Jan Klin & Associates 2011
For a copy of the slides….

 Just email – jan@janklin.com

 01928 788100
 07946 513521

            (c) Jan Klin & Associates 2011

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Uktinw online marketing-july2012

  • 1.  International Search Marketing for Export Success – incorporating Social Media Marketing Jan Klin Jan Klin & Associates 01928 788100 07946 513521 jan@janklin.com www.janklin.com (c) Jan Klin & Associates 2011
  • 2. What we’ll cover…  SEO – Search Engine Optimisation – Local and international  Pay per Click Advertising  Links, internationlisation and localisation  Social Media Marketing – Facebook, Twitter, Youtube, Blogging (c) Jan Klin & Associates 2011
  • 3. (c) Jan Klin & Associates 2011
  • 4. SEO -Still the main method.. (c) Jan Klin & Associates 2011
  • 5.  SEO– Maximising your position in the hitlist  Click throughs dissipate as we move down the list 36% of internet users perceive a company in the top search engine rankings to be a major brand Source: iProspect search engine branding survey (c) Jan Klin & Associates 2011
  • 6. Search Engine Market Share-International www.searchenginewatch.com www.searchenginecolossus.com http://www.searchenginelinks.co.uk/link-48.html Google’s not the only show I town… Baidu – China Naver – Korea Yandex – Russia Are dominant in their respective countries (c) Jan Klin & Associates 2011
  • 7. Use www.searchenginecolossus.com to submit to country specific search engines (c) Jan Klin & Associates 2011
  • 8. Submitting to Yandex  http://webmaster.yandex.ru/addurl.xml (c) Jan Klin & Associates 2011
  • 9. SEO in Business to Business (c) Jan Klin & Associates 2011
  • 10. SEO in Business to Consumer (c) Jan Klin & Associates 2011
  • 11. The French Site (c) Jan Klin & Associates 2011
  • 12. SEO in High Tech SEO success in High Tech Manufacturing (c) Jan Klin & Associates 2011
  • 13. SEO success in High Tech (c) Jan Klin & Associates 2011
  • 14. Google – ‘Universal Search’ and DAO (Digital Assets Optimisation) Content retrieved from: Google maps, news, images, You Tube, Blogs, Facebok, Twitter, LinkedIn MySpace, video ,etc (c) Jan Klin & Associates 2011
  • 15. Google Base – Shopping Results Google Base – shopping results (c) Jan Klin & Associates 2011
  • 16. Google Places – will be integrated with Google Plus – see ‘local’ button -Address details on optimised (home) page - Geo info in ‘title’ tag -Entry in local directories – eg Yell -Entry in Tripadvisor if you are a hotel (c) Jan Klin & Associates 2011
  • 17. Strategy and Process 1. Auditing your current performance 2. Strategic selection of keyphrases 3. Build Content around keyphrases on webpages – Utilise correct ‘keyword density’ – Check/correct internal linking 4.Optimise metadata for the keyphrases 5. Implementing the changes – Phase the approach to new pages 6.Build Backlinks to your site 7. Monitor, Measure and Modify (c) Jan Klin & Associates 2011
  • 18. The Spidering Process (c) Jan Klin & Associates 2011
  • 19. Are you in the Google index? Site:www.yourdomain.com  Use the ‘Site’ command with your domain name at the Google search box For Example:  Site:www.businesslinkke nt.com  497 web pages in the index (c) Jan Klin & Associates 2011
  • 20. HTML Sitemap (c) Jan Klin & Associates 2011
  • 21. Register with Google Webmaster Central (GWC) (c) Jan Klin & Associates 2011
  • 22. Getting the right domain and hosting  UK company  Targeting the UK  In UK English  Weak on inbound links  .com domain  But - Google thinks it’s NORWEGIAN – Because that’s where it’s hosted……. (c) Jan Klin & Associates 2011
  • 23. International traffic Issues  Search engines will use the top level domain (TLD) to assess where you want traffic from (eg - .co.uk, .de, .it etc)  If you have a .com (or .net, .info etc) they will use your hosting location to determine this  Use Google Webmaster central to override this and tell Google where you want traffic from (c) Jan Klin & Associates 2011
  • 24. Strategy and Process 1. Auditing your current performance 2. Strategic selection of keyphrases 3. Build Content around keyphrases on webpages – Utilise correct ‘keyword density’ – Check/correct internal linking 4.Optimise metadata for the keyphrases 5. Implementing the changes – Phase the approach to new pages 6.Build Backlinks to your site 7. Monitor, Measure and Modify (c) Jan Klin & Associates 2011
  • 25. Strategy and Process  The right keywords or keyphrases are the starting point for our strategy 50%  Traffic from a variety 40% 30% of uncommon phrases? 30% 22% 24% – Eg ‘marketing training 20% 15% courses Manchester’ 9% 9% 10%  One big win on a major 0% 1 word 2 3 4 5 6 phrase? words words words words words – Eg ‘Training courses’ – ‘personal loans’ (c) Jan Klin & Associates 2011
  • 26. Keyphrase Selection It’s a two stage process…  1. Developing the Initial List  2. Refining and shortlisting your choices See http://janaklin.blogspot.com/2005/06/lesson-3finding-keyphrases-to (c) Jan Klin & Associates 2011
  • 27. Developing the Initial List - Brainstorm with your self and others you work with - Look at what competitors use (‘view’; ‘source’ then see the meta data and visible text) - Any brand names or generic product types which are relevant - Study your web stats for keyphrases which have driven people to your site - Take you mates down the pub and ask them what they would type in to find you - Use web based tools eg Google Keyword Tool:- - You could even ask your customers and suppliers (c) Jan Klin & Associates 2011
  • 29. www.digitalpoint.com (c) Jan Klin & Associates 2011
  • 30. Keyphrase Analysis  Or…run a pay per click campaign! – 3 months  This way you’ll find out what really works – What converts to sales or enquiries (c) Jan Klin & Associates 2011
  • 31. What are the main factors to consider when selecting and prioritising keyphrases?  Search Volume – the number of monthly searches – The bigger the better?  Business Relevance – how important is this term to my business  Keyphrase relevance – what is the searcher looking for when using this phrase – Single word phrases are not good as its difficult to know the searchers intent – Phrases can have different meanings ‘eg ‘cold treatment’ – Mix ‘long tail’ and ‘head phrases’  Competition – how much competition is there for this phrase (c) Jan Klin & Associates 2011
  • 32. What do you do if there’s no direct translation?  “City breaks” has no direct equivalent in: – French – German – Dutch – Spanish – Italian (c) Jan Klin & Associates 2011
  • 33. (c) Jan Klin & Associates 2011
  • 34. (c) Jan Klin & Associates 2011
  • 35. Strategy and Process 1. Auditing your current performance 2. Strategic selection of keyphrases 3. Build Content around keyphrases on webpages – Utilise correct ‘keyword density’ – Check/correct internal linking 4.Optimise metadata for the keyphrases 5. Implementing the changes – Phase the approach to new pages 6.Build Backlinks to your site 7. Monitor, Measure and Modify (c) Jan Klin & Associates 2011
  • 36. Major Ranking Factors  On Page Factors (‘Entry Ticket’) – Metadata – title, keyword, description, H1 – Visible (readable) html content – Internal links  Off Page Factors (‘Competitive Differentiators’) – Inbound link infrastructure – Directories, blogs, pr sites, etc, etc.. – Domain trust – age, age of links  Behavioural (less important generally , BUT will become more important) – Number of visits, length of stay, social media activity… (c) Jan Klin & Associates 2011
  • 37. Textual content is King  There is no substitute for good ‘keyword rich’ content – At least 200-250 words – Content semantically related to keywords (LSI)  Eg, valentine, love, hearts, romance  Focus on natural writing of copy  Add new relevant content as often as you can – Use pdf’s, word documents – New pages with related content – eg history, background, instructions (c) Jan Klin & Associates 2011
  • 38. The Keyword Density Issue for Visible Text  What do you think of this bit of copywriting!  Our Yellow widgets are the best in the UK and if you buy our yellow widgets you will be sure you have bought the best yellow widgets you can buy and absolutely envied by the rest of the yellow widget buying community both here in the UK and the rest of the yellow widget buying community throughout the world. Yes, you really need to buy our award winning yellow widgets. Click here to buy yellow widgets  1%-3% is ideal (keep below 10%)  Check you density with: – www.ranks.nl/tools/spider.html (c) Jan Klin & Associates 2011
  • 39. Google’s ‘Panda’ Update – Emphasis on Quality Content -Sites with copied content are getting penalised -Emphasis needs to be on original and interesting content -Copy writing needs to be a priority activity of SEO -’Duplicate content’ is a definite no – no -Also ‘fresh’ content favoured (latest update) (c) Jan Klin & Associates 2011
  • 40. www.asgservices.co.uk (c) Jan Klin & Associates 2011
  • 41. Capturing content below the scroll (c) Jan Klin & Associates 2011
  • 42. www.aardvarksafaris.com (c) Jan Klin & Associates 2011
  • 43. (c) Jan Klin & Associates 2011
  • 44. (c) Jan Klin & Associates 2011
  • 45. Even Busy Ecommerce sites! (c) Jan Klin & Associates 2011
  • 46. In summary  Write (good quality) text as naturally as possible  Check afterwards that the target phrase(s) is included the right number of times – 3 repetitions per 100 words is generally enough. – Punctuation not important  The phrases can be included in:- – The main text – Header tags (h1, h2 etc) – In in-text links – In navigation links – In footnotes – In ‘alt’ tags (c) Jan Klin & Associates 2011
  • 47. Strategy and Process 1. Auditing your current performance 2. Strategic selection of keyphrases 3. Build Content around keyphrases on webpages 4.Optimise metadata for the keyphrases  Title tag, description tag, keyword tag,  H1 Tag (see lloyd and Asg) 5. Implementing the changes – Phase the approach to new pages 6.Build Backlinks to your site 7. Monitor, Measure and Modify (c) Jan Klin & Associates 2011
  • 48. Internal Links (c) Jan Klin & Associates 2011
  • 49. Meta Tags – The Title tag (c) Jan Klin & Associates 2011
  • 50. Meta Tags – The Title tag (c) Jan Klin & Associates 2011
  • 51. Different Pages Optimised for Different Keyphrases (c) Jan Klin & Associates 2011
  • 52. IMPORTANCE OF TITLES Eye Tracking Study  2/3 of the time users initially looked at a listing for 7/100 of a second  Predominately looked at titles  Across all Yahoo! searches, participants focused on the titles first and foremost, with fewer reading the fine print of the listing Source: Marketing Sherpa Study, August 2005 (c) Jan Klin & Associates 2011
  • 53. Meta Tags Keyword and Description tags (c) Jan Klin & Associates 2011
  • 54. www.asgservices.co.uk – H1 tag (c) Jan Klin & Associates 2011
  • 55. Optimising your Metadata- Important that the tags show a theme between each other and the visible content  Title tag – No more than 10 words, use hyphens, commas pipes (|) as delimiters – Main keyphrase at the beginning of the tag  Keyword tag – No more than 4 words – All lower case – Separated by a comma then a space  Eg web marketing, ecommerce training, internet consultancy……  Only include phrases WHICH ARE ON THE PAGE!  Description tag – No more than 25 words – Should contain keywords – up to 3 repetitions – ‘salesy’ to encourage click throughs (c) Jan Klin & Associates 2011
  • 56. Major Ranking Factors  On Page Factors (‘Entry Ticket’) – Metadata – title, keyword, description, H1 – Visible (readable) html content – Internal links  Off Page Factors (‘Competitive Differentiators’) – Inbound link infrastructure – Directories, blogs, pr sites, etc, etc.. – Domain trust – age, age of links  Behavioural (less important generally , BUT will become more important – social media) – Number of visits, length of stay (c) Jan Klin & Associates 2011
  • 57. Strategy and Process 1. Auditing your current performance 2. Strategic selection of keyphrases 3. Build Content around keyphrases on webpages 4.Optimise metadata for the keyphrases  Title tag, description tag, keyword tag,  H1 Tag (see lloyd and Asg) 5. Implementing the changes – Phase the approach to new pages 6.Build Backlinks to your site 7. Monitor, Measure and Modify (c) Jan Klin & Associates 2011
  • 58. Inbound Links Use www.linkpopularity.com to check your links (c) Jan Klin & Associates 2011
  • 59. Where do links come from?  Directories – General – Industry specific – Some free some paid for  Strategic Partnership links  Reciprocal links  In newsgroups and other forums  Portals – Geographic – ecommerce  In Blogs  Banners  Affiliates  Social Media sites (c) Jan Klin & Associates 2011
  • 60. Strategy and Process 1. Auditing your current performance 2. Strategic selection of keyphrases 3. Build Content around keyphrases on webpages 4.Optimise metadata for the keyphrases  Title tag, description tag, keyword tag,  H1 Tag (see lloyd and Asg) 5. Implementing the changes – Phase the approach to new pages 6.Build Backlinks to your site 7. Monitor, Measure and Modify (c) Jan Klin & Associates 2011
  • 61. Google Analytics – free and comprehensive (c) Jan Klin & Associates 2011
  • 62. Phone Call Tracking  Visitor level call tracking possible by generating unique numbers for every visitor  We can track.. – PPC or SEO – Specific keyword typed – Visited direct or via a directory/link – Offline campaigns can be integrated  Benefits – Which keywords are driving sales/enquiries and which are not – Which regions are most important – Phone calls can be listened to for improvements (c) Jan Klin & Associates 2011
  • 63.  More on international SEO and localisation… (c) Jan Klin & Associates 2011
  • 64. Websites and Localisation – Why bother with translation? www.cilt.org.uk (c) Jan Klin & Associates 2011
  • 65. An example www.noisekiller.co.uk  European focus with Italian distributor  Part of website translated into Italian  Used Italian web designer to produce Italian pages  ECR service is useful here (c) Jan Klin & Associates 2011
  • 66. Mistranslation Examples  “Please dial 7 to retrieve your auto from the garbage” Mistranslation: Hotel Rome (c) Jan Klin & Associates 2011
  • 67. Mistranslation Examples  “Why go somewhere else to be cheated when you can come here” Mistranslation: Indian shop window (c) Jan Klin & Associates 2011
  • 68. Mistranslation Examples  “Please hang yourself here” Mistranslation: Hotel cloakroom, Berlin (c) Jan Klin & Associates 2011
  • 69. Mistranslation Examples  “Nothing sucks like an Electrolux” Mistranslation: Ad targeting the US (c) Jan Klin & Associates 2011
  • 70. Mistranslation Examples  “You are welcome to visit the cemetery where famous Russian and Soviet composers, artists and writers are buried daily except Thursdays” Mistranslation: Moscow hotel lobby (c) Jan Klin & Associates 2011
  • 71. International Sites – B2C Coca Cola (c) Jan Klin & Associates 2011
  • 72. International Sites – B2B  See IBM – Planet wide – http://www.ibm.com/planetwide/select/selector.html – See locations which prefer English (c) Jan Klin & Associates 2011
  • 73. Register with Google Webmaster Central (GWC) (c) Jan Klin & Associates 2011
  • 74. www.manacad.com – foreign language ‘landing pages’ add metatags (c) Jan Klin & Associates 2011
  • 75. Country specific top level domains (c) Jan Klin & Associates 2011
  • 76. Different languages on the same domain www.pneumat-europe.com (c) Jan Klin & Associates 2011
  • 77. (c) Jan Klin & Associates 2011
  • 78. What do we need to do?  Decide on approach – landing pages, separate sites, one domain, a mixture?  Translate pages and website changes – Which languages? – How many pages? – Include metadata – Navigation – flags, maps – Keyword research – ask customers, keyword tool  Search engine necessities – Submissions – eg Yandex, Baidu – Settings – geotargeting – Coding issues – hreflang – Site mapping (c) Jan Klin & Associates 2011
  • 79. Webmaster Tools for Geo-targeting  Set up xml sitemaps for each country version of your site… – Eg (c) Jan Klin & Associates 2011
  • 80. Webmaster Tools for Geo-targeting  See example at Google Webmaster Tools…  http://support.google.com/ webmasters/bin/answer.py? hl=en&answer=2620865 (c) Jan Klin & Associates 2011
  • 81. Geo-targeting from Google (c) Jan Klin & Associates 2011
  • 82. Getting the right domain and hosting  UK company  Targeting the UK  In UK English  Weak on inbound links  .com domain  But - Google thinks it’s NORWEGIAN – Because that’s where it’s hosted……. (c) Jan Klin & Associates 2011
  • 83.  Marketing Internationally and the Web Link Building Strategies (c) Jan Klin & Associates 2011
  • 84. Link Building Strategies or Content Marketing?  Why is link building important? 1. Links from other sites to ours generate traffic for us – Eg A reference from a directory such as Yell.com will lead people directly to us – Other ‘content marketing’ will generate links 2. It is an important factor in our search engine rankings – The more links the more important we are for search engines – CHECK YOUR LINKS AT www.linkpopularity.com (c) Jan Klin & Associates 2011
  • 85. Content Marketing aka – Link Building (c) Jan Klin & Associates 2011
  • 86. Creating link maps  See how to create your own – or your competitors – link map at Jan’s blog..  www.janklin.com/blog/bi d/148572/Creating-a- Visual-Map-Of-Your- Backlinks (c) Jan Klin & Associates 2011
  • 87. Natural links are a by-product of good content marketing…  Attracting links via your blog  Distributing press releases  Article distribution  News stories  Social media bookmarking sites  Etc, etc (c) Jan Klin & Associates 2011
  • 88. You need a content strategy! You need a Content Strategy! (c) Jan Klin & Associates 2011
  • 89. Consistent link building over 2 yrs quadruples traffic (c) Jan Klin & Associates 2011
  • 90. Link Building Post Penguin  Don’t buy links  Don’t contract with link builders who use link farms  Don’t get involved in comment spam on blogs and forums  Don’t build too many multiple links from the same ownership sites  Don’t use the same ‘anchor’ text over and over again  Do see… – http://www.janklin.com/blog/bid/138606/Li nk-Building-Post-Penguin-Best-Practice (c) Jan Klin & Associates 2011
  • 91. Where do links come from? www.touchgraph.com for link targets  Directories – General – Industry specific – Some free some paid for  Strategic Partnership links  Reciprocal links  In newsgroups and other forums  Portals – Geographic – ecommerce  In Blogs  Banners  Affiliates  Social Media sites (c) Jan Klin & Associates 2011
  • 92. Where do these links come from?  Many places… but we need to develop them in a structured way  Directories – General – Industry specific – Some free some paid for – International  Strategic Partnership links  Reciprocal links  In newsgroups and other forums  Social Media sites  Blogs  Banners  Affiliates (c) Jan Klin & Associates 2011
  • 93. External links – anchor text (c) Jan Klin & Associates 2011
  • 94. Europages – An Effective European Business Directory (c) Jan Klin & Associates 2011
  • 95. www.alibaba.com – worlds largest B2B Directory (c) Jan Klin & Associates 2011
  • 96. www.opensiteexplorer.org – to check your links (c) JanJan Klin & Associates 2012 2011 (c) Klin & Associates
  • 97. Page Rank Running the cursor over this area will indicate the Page Rank In this case - 9 (c) Jan Klin & Associates 2011
  • 98. Anchor Text Example <a (c) Jan Klin & Associates 2011 href="http://www.youreventsltd.com">Exclusive Wedding Planners </a>
  • 99. Where do these links come from? PR (‘Public Relations’) Sites  PR Directories  Examples – PRWeb – PR World – Marketwire – Business Wire – PR Newswire (c) Jan Klin & Associates 2011
  • 100. Ensure Press Releases get Anchor text based links back to website (c) Jan Klin & Associates 2011
  • 101. www.dgcos.org.uk  Using Logos/accreditations to get backlinks  Logo gets sent to accredited members to afix to their website  Code is included within the logo with ‘anchor text’ based link back to website (c) Jan Klin & Associates 2011
  • 102. Use fusion tables in google docs to visualise competitor links http://www.google.com/fusiontables/Home/ example (c) Jan Klin & Associates 2011
  • 103. Use ‘AddThis’ to allow people to bookmark your pages (c) Jan Klin & Associates 2011
  • 104. www.janklin.com – free lessons  http://www.janklin.com/blog/l esson-7-link-building-1  http://www.janklin.com/blog/l esson-10-link-building-2 (c) Jan Klin & Associates 2011
  • 105. New site or not?  New domains take a while to get ranked by Google (let’s say 6 months)  If possible add new pages to existing sites to get quicker rankings  If necessary use existing domain to capture phrases and redirect to new site – Eg Heskins.com to Heskins.fr and Heskins.it – Use .com to capture italian and french searches and redirect to relevant site – Use GWC to tell Google that part of .com site dedicated to french and italian traffic (c) Jan Klin & Associates 2011
  • 106. Essentials for new sites….  Your Content management system (CMS) has to produce search engine compliant metadata – unique on every page  The CMS should generate SE friendly urls – Eg www.yoursite.co.uk/blue_widgets – NOT - http://www.yoursite.com/bvsn/bvcom/ep/home.do? tabId=3&BV_SessionID=EngineID=cccd  You need the functionality to override this metadata to streamline the SEO moving forwards  The architecture has to be search engine optimised – eg most important pages close to homepage  Use Google Webmaster Central (GWC) to set up site maps, analytics, geographic area , etc and monitor spidering  http://www.janklin.com/blog/seo-and-new-websites (c) Jan Klin & Associates 2011
  • 107. Redesigning an existing website - Preserving Page Rank  The inner ‘Page Rank’ equity has to be preserved  5th item down is www.bodycote.com/?OB=1 – 20 – This page has a Page Rank value of 5  What will happen to this equity when a new page is set up?  Search Engine friendly redirection of each page is essential (c) Jan Klin & Associates 2011
  • 108. Search Engine friendly Redirection -301’s  301 redirects tell google bot that one page should be permanently redirected to another page AND transfer the Page Rank equity  Use to transfer page rank from old page to a new one  Jan’s blog – how to do 301’s – http://janaklin.blogspot.com/2007/08/changing-your- website-and-search-engine.html (c) Jan Klin & Associates 2011
  • 109. Social Media Marketing (c) Jan Klin & Associates 2011
  • 110. SEO and Social Media  Social media sites show up in search results (Google Universal Search)  Social Media activity is a signal to search engines  Social media and content marketing naturally build links  Google Plus now firmly integrated with search (c) Jan Klin & Associates 2011
  • 111. Alexa.com – top sites worldwide (c) Jan Klin & Associates 2011
  • 112. See the top visited sites around the world – 120 countries – top 100 sites (c) Jan Klin & Associates 2011
  • 113. Social Media and International Marketing  Important in its own right – Facebook, Twitter, Youtube, Google Plus, etc  Has an increasing impact on Search engine rankings and search engine listings  Using Social media for English language engagement – for overseas markets  Issues in using social media for foreign language engagement – language, culture (c) Jan Klin & Associates 2011
  • 114. Is Social Media relevant to your international marketing?  Specially relevant to ‘BRIC’ countries …see….  http://searchenginewatch.com/article/2064597/International- Social-Media-Marketing-Addressing-Cultural-Quirks (c) Jan Klin & Associates 2011
  • 115. Confused? Social Media Marketing (c) Jan Klin & Associates 2011
  • 116. What can we use Social Media for?  Brand awareness  Brand advocacy  Generating traffic and sales  Customer service and information  Customer support  Typically not at the ‘selling’ end of the funnel (c) Jan Klin & Associates 2011
  • 117. Sales Funnel and Inbound Marketing  Accepts that we want to communicate with people at each stage of the process No interest  Accepts that people respond to different media at different stages  Accepts that ‘the more we give the more we get’  Content Marketing – Blogging, S Media, whitepapers, ebooks, email newsletters… (c) Jan Klin & Associates 2011
  • 118. Blogging – the ‘glue’ binding Inbound Marketing (c) Jan Klin & Associates 2011
  • 119. A typical blog…. Put your blog at the epicentre of your social media and web marketing (c) Jan Klin & Associates 2011
  • 120. Benefits of a Good Blog  Good way to keep in touch with your audience – Rss, email, bookmarking  Integrated Blog (eg Wordpress) helps with SEO – Long tail, links  Search engine compliant – Metatagging automatic – Textual content – Adds authority  Your bridge to Social Media Marketing (c) Jan Klin & Associates 2011
  • 121. Linking your digital assets (c) Jan Klin & Associates 2011
  • 122. Social Networking sites Submit to (eg Facebook) article sites Syndicate content to other blogs PR sites (eg PRweb.com) Your Blog -articles -Press releases -Lessons RSS to others -reviews Microblogging sites -guides (eg Twitter) …… Social Bookmarking sites (eg delicious.com ) Video sites Email to contact (eg YouTube) database (c) Jan Klin & Associates 2011
  • 123. A passion for Dinosaurs… http://blog.everythingdinosaur.co.uk/  Blogs every day  Auto linked with Social media – FB, YouTube etc  Posts also distributed to article sites and other relevant sites (1700+)  Over 50% of web traffic attributable to blog  Keyphrase list for main phrases and ‘longtail’ used (c) Jan Klin & Associates 2011
  • 124. Facebook and Marketing  Over 850 million active users  Adding users at the rate of 250,000 per day  Top Social Search Engine  Largest Social media site (c) Jan Klin & Associates 2011
  • 125. What can I do on Facebook?  Set up a business page – Build a fan base, get found by search  Advertise directly  Set up a personal page  Engage in discussion groups and networks  Through interaction and engagement – Create brand awarness, build advocacy, generate traffic and sales, customer service, research /data (c) Jan Klin & Associates 2011
  • 126. Business Pages- Develop your visibility  Create an engaging business page – Events, videos, discussions, photos, blog articles  Get found by search – based on content and number of ‘fans’ – Get people to ‘like’ you  Build your fan base – Email your contact database – Link in your email signature – Link to your website or blog – Advertise! (c) Jan Klin & Associates 2011
  • 127. Advertise directly (c) Jan Klin & Associates 2011
  • 128. Advertise Directly  Target by gender,age, location, keywords…  Use ‘pay per click’ or ‘pay per view’ – Low click through rates so PPC best  Use Google Adwords content targeting (c) Jan Klin & Associates 2011
  • 129. Google Plus – Serious Facebook competition?  90 million users now signed up  Similar functionality to FBook  Google hangouts – video conference calls  ‘circles’ concept is a differentiator  Best of Facebook, Twitter and LinkedIn?  Intertwined with Google search (c) Jan Klin & Associates 2011
  • 130. Use ‘circles’ to segment your audience  Eg have a circle for training course attendees  people who have signed up for email newsletters  People interested in Social Media marketing  people interested in SEO, etc (c) Jan Klin & Associates 2011
  • 131. Cloggs ,Social Media and Brand Development Helps with search engines  Started Sept 2009  3 in house members of marketing team – plus all staff encouraged to tweet  Daily activity on Facebook and Twitter  Encourage people to ‘share’ – ie post references on their walls  Encourage people to retweet  To date have around 21000 fans, and 9000 followers  Do weekly blogging  Traffic conversions from web visitors - slightly higher than search marketing (c) Jan Klin & Associates 2011
  • 132. Cloggs and Social Media  Use quizzes and competitions to engage fans and fans fans – eg ‘Edgerank’  Encourage people to follow/like them in return for getting regular offers and promotions – and advance product information, discount codes etc  Use social media to enagage and interact with their customers – offers, problems , etc  Use social media also for email database sign-ups  Only generates less than £15k per month  Need to scale it to 100,000 plus followers fans for it to be major contributer – and they plan for this to happen (c) Jan Klin & Associates 2011
  • 133. What determines what I see in my ‘top news’ feed? – Edgerank Algorithm (c) Jan Klin & Associates 2011
  • 134. My last visit to Facebook (c) Jan Klin & Associates 2011
  • 135. What determines your position? – Edgerank algorithm (c) Jan Klin & Associates 2011
  • 136. Edgerank Algorithm  95% of Facebook users use ‘top news’ – Clearly if you want top visibility for your brand you need to understand ‘edgerank’  Egderank based on:-  Affinity, Edge weight, recency (so post often)  ‘Edges’ are every interaction you have on Facebook – Eg – uploading a photo, ‘liking’ something etc (c) Jan Klin & Associates 2011
  • 137. Affinity  Is a measure of how ‘friendly’ or ‘close’ you are with someone or some brand  For example – – if you comment on someones photo they are more likely to appear in your feed – If you snoop on someones profile (eg ex girlfriend) you are more likely to appear in their feed (c) Jan Klin & Associates 2011
  • 138. Edge Weight  All ‘edges’ arent created equal  We know that photos, videos and links have high edge weight  Knowing this we should use these edges and encourage people to interact with them – So use a variety of these objects in your status updates to appeal to different people who respond to different object – Encourage them click on a photo or video – Encourage them to click on a link, etc – In short encourage interaction with you via multiple objects (c) Jan Klin & Associates 2011
  • 139. Lots of ‘likes’ - but how important is that? (c) Jan Klin & Associates 2011
  • 140. Lots of interaction to engage fans, increase affinity and increase sales  Encourage interaction  Add free downloads of vids and music  Competitions (eg tickets to shows) to engage fans and their friends  Vids and music have high edge weight  Posting twice a day for recency (c) Jan Klin & Associates 2011
  • 141. Facebook France (c) Jan Klin & Associates 2011
  • 142. Facebook Germany (c) Jan Klin & Associates 2011
  • 143. Twitter France (c) Jan Klin & Associates 2011
  • 144. LinkedIn  100 million on line, Business focussed  Set up a profile – And get found  Set up connections with other people  Advertise – on a PPC basis  Jobs – Search for jobs, advertise your cv, advertise your position via your network (c) Jan Klin & Associates 2011
  • 145. Linkedin Answers (c) Jan Klin & Associates 2011
  • 146. LinkedIn – participate in groups -or set up your own (c) Jan Klin & Associates 2011
  • 147. Set up your Linkedin profile -make it comprehensive so you get found (c) Jan Klin & Associates 2011
  • 148. Set up a business page -Showcase your products -Company updates -announcements -new services -communicate directly with your followers (c) Jan Klin & Associates 2011
  • 149. Advertise – on a PPC basis  Target By: -  Job Title “Patent Attorney” or “Sr. Laboratory Technician” or "Registered Nurse“  Job Function “Sales” or “Engineering” or "Marketing"  Industry “Banking” or “Biotechology”  Geography “United States” or “Netherlands” or “Toronto”  Company Size "1-10" or “500- 1000" people  Company Name "GE" or or "FedEx“  Seniority – Age 35-55  Gender "Female" or "Male“  LinkedIn Group "Business Intelligence Group" or "Corporate Real Estate" (c) Jan Klin & Associates 2011
  • 150. Twitter - Microblogging  Twitter and promotion  Twitter and real time search (c) Jan Klin & Associates 2011
  • 151. Twitter and Promotion  Promotion of your products, websites, events…..  140 characters BUT links back to more detailed content  Link your Blog to Twitter to save time (c) Jan Klin & Associates 2011
  • 152. Use Twitter to promote latest music and games (c) Jan Klin & Associates 2011
  • 153. Use Twitter to promote latest products and pricing (c) Jan Klin & Associates 2011
  • 154. What not to do?…. (c) Jan Klin & Associates 2011
  • 155. Twitter for Business Leads  Searches for tweets relating to play equipment  Responds to situations requiring product supply to generate business opportunities (c) Jan Klin & Associates 2011
  • 156. Twellow.com  Twitter  Directory  See what people are tweeting about in your sector (c) Jan Klin & Associates 2011
  • 157. 5 tips to maximise search engine rankings through Twitter www.wilsonweb.com/linking/basu-twitter-linking.htm  1. Link to your Twitter profile – Link to your Twitter profile from your website, blog, and by using social media sharing buttons.  2. Set up different Twitter accounts if you have different business units – Different Twitter accounts are used when your company's employees use their own personal accounts to re-tweet tweets from a company account.  3. Use a friendly URL shortener – Use a friendly URL shortener such as Bit.ly, Trunk.ly, or Goo.gl passes link juice from a tweet back to your website.  4. Use Klout.com to figure out who you are influenced by – Klout is a service which analyses your influencers and who you influence.  5. Update accounts using RSS feeds of your content – You can create an RSS feed of all the digital assets you have including YouTube videos, white papers, blog posts, press releases and more, and then syndicate these to Twitter. (c) Jan Klin & Associates 2011
  • 158. YouTube and Video  Now the number 2 search engine  Promote your products via YouTube and other video upload sites  Include videos within your own website  Set up you own channel – you may get invited to become a partner (c) Jan Klin & Associates 2011
  • 159. www.Blacksheepwools.com  Set up you own channel – you may get invited to become a partner  Invite people to subscribe so they see your videos automatically as you upload them  Substantial driver of traffic for Blacksheep – 13 videos to date – Over 100,000 views (c) Jan Klin & Associates 2011
  • 160. (c) Jan Klin & Associates 2011
  • 161. Set up your own channel and optimise your clips… (c) Jan Klin & Associates 2011
  • 162. Posted in other languages… (c) Jan Klin & Associates 2011
  • 163. Video SEO guidelines -Posted  Ensure video is tagged with relevant keywords  Ensure it is in the most appropriate category  Overdub the video with your domain name  Ensure you include a clickable domain name back to your site  Ensure the title and description include your target keyphrases (you can use Youtube to see what the most popular phrases are in your category)  Ideally get a couple of friends to 'rate' your video - ratings (good or bad) have a strong impact on rankings (c) Jan Klin & Associates 2011
  • 164. www.socialmention.com (c) Jan Klin & Associates 2011
  • 165. UKTI mentions (c) Jan Klin & Associates 2011
  • 166. 1 SEO All-In-One Text goes 1 hereMarketing Automation Social Text Marketing goes Content Media Analytics Creation here Email & Text Landing Lead goes Pages Nurturing here (c) Jan Klin & Associates 2011
  • 167. Google + now included in search results  Google Search Plus Your World (GSPYW) – Google brings in results from your social network (even if you ar not signed in)  Previously it couldnt get into all Facebook data but now can through G+  See Jan’s Blog Post – http://www.janklin.com/blo g/exciting-google-changes- search-plus-your-world (c) Jan Klin & Associates 2011
  • 168. Including your social circles in search results  Google now has access to reliable social signals for search results – which it never could get through Facebook  Eg – if you are searching for holidays in New Zealand – photos, recommendations etc will be served up from your social circle – providing you are signed into your Google account (c) Jan Klin & Associates 2011
  • 169. Google’s Plus One  Similar to Facebooks ‘like’ button  Allows you to mark web pages you like from search results  Google will then include these sites in your search results  More importantly Google will include sites marked by people in your social circle – equivalent to getting recommendations from friends  You need to be signed in, and have a Google profile (c) Jan Klin & Associates 2011
  • 170. Google + activity definitely helps with organic rankings! – see econsultancy post (c) Jan Klin & Associates 2011
  • 171. Social Media – what’s relevant to you?  Exercise – Organise in order of importance.. – Your Blog  What could you blog about? – Facebook – Twitter – YouTube – Other ?  What could you do in English? – Objectives, applications?  What could you do in Foreign language? (c) Jan Klin & Associates 2011
  • 172. Design a SM Strategy…  Decide on objectives – Brand awareness, traffic generation, direct sales, customer service, etc  Decide which Social Media properties you will use – F’book, Twitter etc  Strategy based on… – Design – engaging design compatible with objectives – Content – quizzes, competitions, events, technical information… – Promotion – increase your visibility – advertise, email database – Engagement – utilise edgerank algo (c) Jan Klin & Associates 2011
  • 173.  Marketing Internationally and the Web – Pay per Click Advertising –Module 6 (c) Jan Klin & Associates 2011
  • 174. Pay per Click Advertising (&PPC) (c) Jan Klin & Associates 2011
  • 175. – Search Marketing – Maximising your position in the hitlist – Click throughs dissipate as we move down the list 33% of internet users perceive a company in the top search engine rankings to be a major brand Source: iProspect search engine branding survey (c) Jan Klin & Associates 2011
  • 176. (c) Jan Klin & Associates 2011
  • 177. Ever seen this? (c) Jan Klin & Associates 2011
  • 178. Google Adwords (c) Jan Klin & Associates 2011
  • 179. Yahoo PPC (c) Jan Klin & Associates 2011
  • 180. Microsoft PPC (c) Jan Klin & Associates 2011
  • 181. Bidding in reality Advertiser at position 1 Bid price of £0.50 100 click throughs Advertiser at position 2 Bid price of £0.40 Position 3 75 click throughs Bid price of £0.35 New Advertiser Advertiser at position 3 Bid price of £0.30 50 click throughs 50 click throughs Payment of £0.31 per click, up to £0.35 Advertiser at position 4 Bid price of £0.20 25 click throughs Cost = bid price multiplied by number of click throughs (c) Jan Klin & Associates 2011
  • 182. What determines your ads position?  Bid price  Advert effectiveness  Landing page quality (c) Jan Klin & Associates 2011
  • 183. WHY USE PAY PER CLICK?  Capture many – 100’s, 1000’s of keyphrases – No website changes like optimisation  For short term promotions  For new websites  Drive country specific searchers – Geographic targeting  Keyphrase analysis – More accurate than the tools  For websites difficult to optimise – Flash etc (c) Jan Klin & Associates 2011
  • 184. Tap into overseas markets (c) Jan Klin & Associates 2011
  • 185. Capture The Long Tail Eg’ Health insurance’ versus ‘health insurance for diabetics’, ‘….for over 45 year old men’ (c) Jan Klin & Associates 2011
  • 186. Capture the ‘long tail’ -200,000 keyphrases Targeted -65,000 alone for boilers -long tail phrases – ‘worcester Greenstar 28i junior combi boiler’ -Are cheaper AND convert to business easier (c) Jan Klin & Associates 2011
  • 187. Segment and target Best Practice: Match the Terms (and Pages) to Customers’ Intents Learning Shopping Buying “What is out there to “What brands and “I want that one!” Customer meet my need?” features are there?” “Who stocks this model Need “How can I learn about a “What is distinct about number?” product or service?” this one?” Attributes Keyword Examples Informational terms Features Product code Product classes Brand names Locations Problem descriptions Differentiators Nicknames DVD player Portable DVD player Panasonic DVD-LX9 Family holiday Hawaii holiday Maui golf resort Financial planning Personal pension Low risk growth fund (c) Jan Klin & Associates 2011
  • 188. www.royaldubai.co.uk – PPC then SEO (c) Jan Klin & Associates 2011
  • 189. Measure your performance (c) Jan Klin & Associates 2011
  • 190. www.spyfu.com (c) Jan Klin & Associates 2011
  • 191. adwords.google.co.uk/ - try the tutorial (c) Jan Klin & Associates 2011
  • 192. How pay-per-click works Title & Drives Description Quality of Targeting Leads Search Term Drives Drives Landing Page Research & Quantities Conversions of Leads Targeting Targeting (c) Jan Klin & Associates 2011
  • 194. Content Match – branding benefits Content Match: Sponsored search results appear according to the editorial content on the page Benefits  Increased Traffic  Traffic Quality  Premium Partner Network  Quality mapping  Good Conversion Rates  Separate Bidding  Branding (c) Jan Klin & Associates 2011
  • 195. Using the Content Network  Use Google content network  Focus on what you can do at the hotel – Scrabble, walks etc  Ad appeared on Facebook and caused huge traffic spike (c) Jan Klin & Associates 2011
  • 196. Keyword selection Stage 1 1 Stage Stage 2 Stage 2 Stage 3 Stage 3 Stage 4 Stage 4 Stage 5 Stage 5 thinking firming deciding deciding thinking firming deciding deciding looking thinking firming deciding deciding looking thinking firming deciding deciding looking looking b consumers thoughts consumers thoughts about up initial about up initial on aaa about up initial about up initial on a on on on aaa on a on on for best for best for best for best itit it it idea idea idea idea maker maker maker maker model model model model price price price price computer laptop sony vaio sony vaio z1sp cheap sony vaio u y laptop 132,755 19,152 2,264 47 11 er er £5.00 £0.46 £0.40 £0.10 £0.10 > s >> oces g pr b uyin the ugh s thro pro gres (c) Jan Klin & Associates 2011
  • 197. Do’s and Dont’s •Choose titles and descriptions that are relevant to the search •Strong ‘call to action’ •Repeat search terms in the ad (c) Jan Klin & Associates 2011
  • 198. Do’s and Dont’s •The ad links directly to the relevant landing page (c) Jan Klin & Associates 2011
  • 199. Do’s and Dont’s •Choose titles and descriptions that are relevant to the search •Strong ‘call to action’ •Repeat search terms in the ad •The ad links directly to the relevant landing page (c) Jan Klin & Associates 2011
  • 200. An Ideal Landing Page… www.free-employer-advice.co.uk (c) Jan Klin & Associates 2011
  • 201. Landing Pages  Its not just the home page which needs to engage your audience  Pages searchers and browsers land on which are ‘call to action’ rich  Designed to get visitors to contact you or buy from you (c) Jan Klin & Associates 2011
  • 202. An Ideal Landing Page… www.free-employer-advice.co.uk -Many ‘calls to action’ -Include words which reflect what has been searched for -eg ‘employment law’ -Build trust eg customer testimonials -appropriate images (c) Jan Klin & Associates 2011
  • 203. For a copy of the slides….  Just email – jan@janklin.com  01928 788100  07946 513521 (c) Jan Klin & Associates 2011

Notas do Editor

  1. Emphasise the importance of a high listing – pointing out how click throughs degrade as we move down the list Point out ‘natural’ and ppc listings
  2. The number of monthly searches is obviously an important factor – generally a phrase with high search volume is better to capture than one for which there are not many searches. This is not always the case though if there is high business relevance associated with a particular phrase we may still want to sue it Because we cant necessarily capture all the phrases we want (we may not have appropriate web pages in our site) some prioritisation is necessary. So, for example, it might be considered more important to give ‘ heat treatment services’ a higher priority than ‘carburising services’ when we do the optimisation. We could always come back to the secondary phrase later. More about this when we discuss implementation in the next module. Sometimes its difficult to understand a searchers intent when he types in a phrase. For example one word phrases - for example, ‘atmosphere’, ‘oxidising’ and so on – are typically not good phrases to include. This is not always the case as clearly words like ‘carburising’, ‘nitriding’ and so on do have relevance even though they are only single words. Sometimes phrases can have different or multiple meanings – for example if someone searches for ‘cold treatment’ is he searching for our services or a cure for his medical condition.? In these case we should rule out the phrase or think how we could make it more specific by changing it Competition is another factor which is sometimes considered
  3. Your copy writing in paid search is very important.
  4. Links on other sites will lead visitors to you, hence in its own right it is an important aspect of online marketing leading potential customers directly to your site. Obviously the more links the more different ways leading to your site. Over and above this it is an important part of search marketing, since the more links you have the more important you are in the eyes of the search engines and the higher up in the rankings you will appear ( we’ll qualify this in more detail as we move through)
  5. There are many different ways to develop external links. The important point is to have a plan which we can use to develop our ongoing approach to link building. As we move through, particularly the practical exercises later, you will begin to put your own plans for successful link development in place.
  6. In the example here a keyphrase on the site is ‘technical translation’ so ideally the incoming link should include ‘technical translation’ in the hyperlink text. This is optimal for SEO and where we have control (for example when sending details to a reciprocal linking partner) we should ensure this is the case. Of course we do not always have this control – many directories dictate the form of the link.
  7. A good example of a directory for European Businesses – 500,000 businesses in 27 languages.
  8. In the practical exercise you will download the Google toolbar which will allow you to determine the Page Rank of every site you visit. You will also check your own. This indicator (shown above) is just that, an indicator. Increasingly people are reporting that its accuracy is suspect and that Google may be intentionally giving out inaccurate PRs so its more difficult for people to fathom its algorithm. However it remains an important indicator for most sites but care must be taken not to consider it as absolutely accurate.
  9. There are many PR directories which you will search for in the practical session. A great way to submit you news stories and at the same time drop your website link (on high Page Rank sites)
  10. Emphasise the importance of a high listing – pointing out how click throughs degrade as we move down the list Point out ‘natural’ and ppc listings