Mais conteúdo relacionado Semelhante a Introduction to decision management (20) Mais de Decision Management Solutions (20) Introduction to decision management2. Your presenter – James Taylor
CEO of Decision Management Solutions
Works with clients to improve their
business by applying analytic technology
to automate & improve decisions
Spent the last 9 years championing
Decision Management and developing
Decision Management Systems
© Decision Management Solutions, 2012 1
4. A changing world
Changing Scale
Changing Expectations
Changing Interactions
© Decision Management Solutions, 2012 3
5. What are Decision Management Systems?
Agile
Analytic
Adaptive
© Decision Management Solutions, 2012 4
6. Decision Management Systems…
Keep the Are
decision in transparent
mind and agile
Are
Test, learn,
predictive
and improve
not reactive
© Decision Management Solutions, 2012 5
7. 3 Steps to Decision Management
Discover
Build
Improve
© Decision Management Solutions, 2012 6
9. Decision Management Systems…
Keep the Are
decision in transparent
mind and agile
Are
Test, learn,
predictive
and improve
not reactive
© Decision Management Solutions, 2012 8
10. Decisions
Making choices or
selections and taking
action
© Decision Management Solutions, 2012 9
11. Different kinds of decisions
Strategic Decisions
• Few in number, large impact
• Should we acquire this company or exit this market?
Tactical Decisions
• Management and control, moderate impact
• Should we re-organize this supply chain, change risk management approach?
Operational Decisions
• Day-to-day decisions that affect one transaction or customer
• Best offer for this customer? How risky is this loan? Is this claim fraudulent?
© Decision Management Solutions, 2012 10
12. Suitable decisions
Repeatable Non trivial
Measurable
Candidate for
business
automation
impact
© Decision Management Solutions, 2012 11
15. Decisions are the focal point for risk
Risk is not acquired in
“big lumps” but one
transaction at a time
© Decision Management Solutions, 2012 14
17. Decisions scale for large impact
Strategic
Decision
Tactical
Decision
Operational
Decision
© Decision Management Solutions, 2012 16
18. Advice: Begin with the Decision in mind
Discover
Build
Improve
Find the decisions that
matter to your business and
model them
© Decision Management Solutions, 2012 17
20. Decision Management Systems…
Keep the Are
decision in transparent
mind and agile
Are
Test, learn,
predictive
and improve
not reactive
© Decision Management Solutions, 2012 19
22. Manage the rules of decisions
Decision
© Decision Management Solutions, 2012 21
23. Unmanageable business rules
public class Application {
private Customer customers[];
private Customer goldCustomers[];
...
public void checkOrder() {
for (int i = 0; i < numCustomers; i++) {
Customer aCustomer = customers[i];
if (aCustomer.checkIfGold()) {
numGoldCustomers++;
goldCustomers[numGoldCustomers] = aCustomer;
if (aCustomer.getCurrentOrder().getAmount() > 100000)
aCustomer.setSpecialDiscount (0.05);
}
}
}
© Decision Management Solutions, 2012 22
24. Clarity and transparency are needed
If customer is GoldCustomer
and Home_Equity_Loan_Value is more than $100,000
then college_loan_discount = 0.5%
If member has greater than 3 prescriptions
and prescription’s renewal_date is less than 30 days in the future
then set reminder=“email”
If patient’s age is less than 18
and member’s coverage is “standard”
and member’s number_of_claims does not exceed 4
then set patient’s coverage to “standard”
© Decision Management Solutions, 2012 23
26. Time to look forward?
© Decision Management Solutions, 2012 25
27. Three kinds of Predictive Analytics
Risk Fraud Opportunity
© Decision Management Solutions, 2012 26
28. Advice: Find decision-making rules
Discover
Build
Improve
Analyze and manage the
business rules that underpin
your operational decisions
© Decision Management Solutions, 2012 27
29. Advice: Industrialize Predictive Analytics
Discover
Build
Improve
Decision Become efficient at building
and embedding predictive
analytic models
© Decision Management Solutions, 2012 28
31. Decision Management Systems…
Keep the Are
decision in transparent
mind and agile
Are
Test, learn,
predictive
and improve
not reactive
© Decision Management Solutions, 2012 30
36. Advice: Learn to experiment
Discover
Build
Improve
Learn to experiment and
use the data from
experiments
© Decision Management Solutions, 2012 35
38. Decision Management Systems
What if you could make your systems active
participants in optimizing your business?
What if your systems could act intelligently
on their own?
Decision Management Systems can do all
that and more. This book shows how to
integrate operational and analytic
technologies to create more agile,
analytic, and adaptive systems.
Discount Code: TAYLOR4389
For more information about this new release, visit
www.decisionmanagementsolutions.com/book
© Decision Management Solutions, 2012 37
40. Learn more
Webinars Workshop in Berlin
Business Rules and Decision
Management Decisions and Decision
March 14, 7am PT/16:00 CET Management
Predictive Analytics and June 4 and 5, 2012
Decision Management Berlin, Hotel Alexander Plaza
April 11, 7am PT/16:00 CET Identifying decisions
Report on platform Design of decisions
Managing decision logic
technologies
Decisions in systems
decisionmanagementsolutions.com/
Getting started
decision-management-technology
Details at
http://www.enterprise-design.eu
© Decision Management Solutions, 2012 39
41. Thank You
James Taylor, CEO
james@decisionmanagementsolutions.com
40