This document summarizes a webinar on how to transform frontline managers into inspirational leaders through a program called "Nine Minutes on Monday". The webinar will show how to get managers to increase employee engagement and productivity by mastering one key skill. It will also show a simple system to help managers avoid getting overwhelmed so they can become better leaders. Attendees will learn how implementing a weekly routine of focusing on employees' nine core needs can boost performance without additional training. The webinar promotes an online version of this program that provides managers tools and support to motivate their teams in just nine minutes each week.

1. Nine Minutes
How to turn your frontline managers
into inspirational leaders
On Monday
Begins in

2. In this webinar
•Show you how to get your front-line managers to increase the
engagement and productivity of their staff.
• Show you the one skill that your front-line managers need to
master quickly or else you will be paying the price through
turnover and low morale.
• Show you a simple system to save your managers from
getting lost in the weeds so they can go on to become
inspirational leaders.

3. Stay to the
End Bonus

4. The Hospital that was Hurting
Employee
Engagement
High Performance
Teams
21st
45th 25
14
April
%ile
Dec April Dec

5. 5
Executive Team
Middle Management
Front-Line Managers
$$$ Customer $$$
Front-Line Employees

6. How do you help your
frontline managers
be successful?

7. Train them?
Transform Them

8. Training
Drop Off
Performance Rises

9. we don’t want information,
we want transformation.

10. What we teach them
How we train them

12. Staff Engagement is the
Key Differentiator

13. To the HR Department:
Please accept this letter as formal notification
that I am resigning from my position with the
company effective immediately.
Thank you for the opportunities you have
provided me during my time with the company.
If I can be of any assistance during this
transition, please let me know.
Sincerely,
Jane
What does it
cost to
replace an
employee?

14. To the HR Department:
Please accept this letter as formal notification
that I am resigning from my position with the
company effective immediately.
Thank you for the opportunities you have
provided me during my time with the company.
If I can be of any assistance during this
transition, please let me know.
Sincerely,
Jane
For employees
$50,000 and under:
20%
$10,000
Center for American Progress

15. 15

16. what are You are paid to ?

17. You are paid to
produce results

18. Leadership
Truth #1
You are
paid to
Produce
Results.
It’s your
people who
produce the
results.
So focus your
energy on
helping your
people be
successful.

20. 20

21. The
Monday
Morning
Ritual

22. 22

23. The Need to be
More than a
Number

24. Trust
Character
Competence Caring

25. Reciprocity
The Law of

26. Minute 1When and with whom will I show
genuine interest or concern?
Care
Grow
Purpose
Connect
Fun
Autonomy
Mi
nute 1
Mi
nute 2
Mi
nute 3
Mi
nute 4
Mi
nute 5
Mi
nute 6
Mi
nute 7
Mi
nute 8
Mi
nute 9
When and with whom will you show genuine interest or concern?
This week who will you reward or recognize? And how will you do it?
Who will you help grow and develop this week?
How will you connect purpose to pay for an employee or the team this week?
What small thing can you do this week to increase team stickiness?
How can you support or promote someone’s autonomy this week?
Where is one place you can inject fun into the job or team this week?
Nine Minutes on MondayTemplate
Use this blank template to help create your leadership goals for the week. Hold
yourself accountable at the end of the week by striving to complete all of your goals.
99Minutes
on Monday
Recognize
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
www.jamesrobbins.com ©2011The Robbins Group
Mastery
This week who will you give feedback to?
Model
What leadership quality will you model this week?
www.NineMinutesOnMonday.com ©2011The Robbins Group
TheEmployeeTheJobTheEnvironment

27. Grow
Minute 2

28. What will make them
more Effective?

29. What will help him be more effective?
- Time Management
- Team Leadership
- Delegation
- Long-term Strategy
- Crucial Conversations
- Basic Leadership
- More Assertive
- Presentation Skills
Grow
What will help her be more effective?

30. Minute 2who will I help grow this week?
Care
Grow
Purpose
Connect
Fun
Autonomy
Mi
nute 1
Mi
nute 2
Mi
nute 3
Mi
nute 4
Mi
nute 5
Mi
nute 6
Mi
nute 7
Mi
nute 8
Mi
nute 9
When and with whom will you show genuine interest or concern?
This week who will you reward or recognize? And how will you do it?
Who will you help grow and develop this week?
How will you connect purpose to pay for an employee or the team this week?
What small thing can you do this week to increase team stickiness?
How can you support or promote someone’s autonomy this week?
Where is one place you can inject fun into the job or team this week?
Nine Minutes on MondayTemplate
Use this blank template to help create your leadership goals for the week. Hold
yourself accountable at the end of the week by striving to complete all of your goals.
99Minutes
on Monday
Recognize
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
www.jamesrobbins.com ©2011The Robbins Group
Mastery
This week who will you give feedback to?
Model
What leadership quality will you model this week?
www.NineMinutesOnMonday.com ©2011The Robbins Group
TheEmployeeTheJobTheEnvironment

31. The Need to be
Recognized and
Appreciated

32. 58%
When asked what leaders could do
more of to improve engagement,
(Psychometrics, A Study of Employee Engagement in the Canadian Workplace 2010)
“Give recognition.”
How can we
engage you?

33. Achievement
Behavior
Quality
Why
The Recognition Codes
Specific

34. Minute 3
Who will I reward or recognize?

35. 35

36. The Need for
Mastery &
Achievement

38. The Recipe for Flow
Clear Goals or
Expectations
Optimal
Challenge
Consistent
Feedback

39. Minute 4
Who will I give feedback to this week?

40. The Need for Purpose

41. 2x
How much money did they raise?
Control Group 2 Group 3Adam Grant

42. 1. Who do we serve?
2. What job has our product or service been
hired to do?
3. How do you make a difference here?
The Second Paycheck

43. Minute 5
Who will i give the second
paycheck to?

44. The Need for Autonomy
•Give choice when possible.
•Seek their input or advice.
•Let them have authority.
•Tap into their strengths.

45. Traditional HierarchyVersus Autonomy
Grew 4x Faster 1/3 Less Turnover
Traditional
Autonomy
Supportive
Autonomy
Supportive
Traditional
Growth Turnover
320 Small Businesses
(Cornell University)

46. Minute 6
Who will i help experience
autonomy?

47. The Nine Needs
1. The Need to Care
2. The Need to Grow
3. The Need to be recognized
4. The need for Mastery
5. The Need for Purpose and Significance
6. The need for autonomy
7. The need to connect
8. The need for fun
9. the need for a model to follow

48. Training
Drop Off
Performance Rises

49. Stacking
Start
Transformation

50. The Hospital that was Hurting
Employee
Engagement
High Performance
Teams
21st
45th 25
14
April
%ile
Dec April Dec

51. I’m not sure what brought you here today:
•Maybe your trying to find a simple and more effective way to
train your front-line managers to increase engagement and
productivity.
• Maybe your tired of trying training methods that though they
might be great from an informational perspective they don’t
produce transformation.
• Your wanting to find a simple way to lower turnover and
protect great people from leaving your company.

52. I’m not sure what brought you here today:
•You may even be thinking, I wish my managers were in on this
webinar today because they really need this.

53. Nine Minutes on Monday Online
•Increase engagement among
their staff.
• Boost the productivity of their
employees.
• Give them a simple system to
follow that is going to ensure
they never neglect the people
side of leadership again.
10-Week Course

54. Nine Minutes on Monday Online
•Master the 9 needs of
employee motivation.
• Practical ideas of how to
implement each one.
• Increase their confidence as
managers.
•Best of all, it does this quickly.
10-Week Course

55. Nine Minutes on Monday Online

56. Corporate Licenses
• Custom branded login page.
• Send one simple email.
• No need to order extra workbooks.
• No time limit

57. we don’t have an information problem,
we have an execution problem.

58. Let’s Transform our managers

59. $10,000
10 Modules Workbook Bonus Programs Custom Login 5 Free Copies
$59/manager
$2,997
$3,997
Up to 50 Managers
Request
a Demo?

60. www.NineMinutesOnline.com
10 Modules Workbook Bonus Programs Custom Login 5 Free Copies
1. 2. 3.

61. $3,997
Save $1,000
$2,997
www.NineMinutesOnline.com

62. Stay to the
End Bonus
http://jamesrobbins.com/four-bonds-2

63. Nine Minutes on Monday Online