1. C. CAR business plan
By KHEZAR HAYAT TAKAR
&
M.WAQAS IBNE ABID
Abasyn university peshawar
2. EXECUTIVE SUMMARY
Our aim is to exceed the customers’ expectations in every
sense by providing aesthetic environment , extra ordinary
facilities , speed and efficiency . The atmosphere and
facilities will catch the customers attention, and provide
an exciting creative environment. The employees will be
trained with exceptional customer service .
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3. OVERALL Strategy
BUSINESS PROCESS
What business processes must we
excel at?
• Offering efficiency
• Understand customers demands
• Speedy work
• rapid response
STRATEGY
FINANCIAL
How should we appear to our
stakeholders?
• Broaden revenue max
• Improve operating efficiency
• Improve enterprise financial health
CUSTOMER
How should we appear to our
customers?
•Service excellence
•Trusted business partner
LEARNING & GROWTH
How can we sustain our ability to
change and improve?
• Hire Key Technical talent
• Implement cross training
• Align personal goals
4. BUSINESS EXCELLENCE MODEL
process Customer SatisfactionLeadership Policy & Strategy
Impact of SocietyResources
People SatisfactionPeople Management
Business Result
7. Market Summary
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Most of the people of Peshawar are businessman and are mostly
educated who like to spend more for quality product.
The per capita income of people in our country is increasing
gradually which is an indicator of increasing spending power.
large number of luxurious people also live in Peshawar that can be
attracted easily .
8. Strengths & Opportunities
We will provide customer satisfaction.
With high speed and efficiency .
All the members of team are properly qualified.
We have adequate knowledge about services we provide.
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9. Weakness & Threats
The technology is new and people are unaware of
its features
Loan burden
We have limited owners capital funds
Space for low profit margin
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11. Goals & Objectives
Ensure customer satisfaction and build a repeat-customer base.
Improve our position in the local market and strengthen our brand.
It also allows us to interact with people on a daily basis.
A developed marketing program
Promoted through advertising, posters, and the yellow pages.
10% discount will be applied to seniors to attract that market.
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13. Research & Development
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The R&D sector cost will be made in the following
way-
Different ideas from different professionals.
Promoting new ideas.
Experienced staff.
Other possible sources.
Around of the gross profit in R&D sector.5%
15. Financial Plan
It is reasonable to assume that given the location, size of
operation, and unique concept of this C.car, that it will
produce sales in excess of the existing operation. The
projections set out in this plan, however, are based on a more
conservative estimate.
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25
50
75
100
0
20
40
60
80
100
120
1st MONTH 2nd MONTH 3rd MONTH 4th MONTH
MONTHLY PROGRESS
MONTHLY PROGRESS
16. Financial Pro Forma
In addition to the 60,00,000 of entrepreneurs
investment(50%), C.CAR is seeking 60,00,000 PKR in
long-term loans(50%) for renovations, maintenance,
equipment, liquor license, legal fees, and skilled
personnel.
17. Economy
Moderate Economic Recovery. We anticipate a moderate-
growth economy.
Business Growth
Monthly Growth Rate Percentage: We have the fastest
growth in coming months. The financials account for the
following growth projections:
1st 0:25% 2nd 25: 50%
3rd 50: 75% 4th 75: 100%
18. Weekly Sales Variance
Saturday will typically be our best sales for the week. The
sales volume for all other days is represented as a
percentage relative to Saturday.
Therefore our weekly sales will vary as follows:
Monday: 55%, Tuesday: 60%, Wednesday: 75%, Thursday: 95%,
Friday: 90%, Saturday: 100%
19. Six-Month Start-Up Stage
As a new technology in Peshawar, the ramp-up in customer
draw is expected to extend over 6 months. This is reflected
in a higher than average monthly sales variance shown as
follows (real-case / Expected-case):
Month 1: 25% / 51% Month 4: 100% / 100%
Month 2: 50% / 58% Month 5: 100% / 100%
Month 3: 75% / 66% Month 6: 100% / 100%
20. Pricing & Cost Control
Competitive Pricing Model. Revenue calculations are
based upon competitive price comparison. The following
are the prices of different packages:
Wash = 100 pkr
Vacuum cleaning= 100 pkr
Full service= 250 pkr
With a focus on Cost Control, we anticipate 6 months to
fine tune the c.car operations and manage our costs
within the defined tolerance range.
21. Resource Requirements
Management: Whole management bodies are
responsible for overall management, operations and
training.
C.car Supervisor: To be hired responsible for service
staff (technicians, labor, etc.), scheduling of front-end
operations and inventory, and training.
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