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Manthan services
Solutions & services snapshot




                                1
Introduction

F   O   C   U   S   Research           Analytics          Information management


                              Team of over 700+ associates

                              Centralized in India with coverage over 30 countries

                              Dedicated competency research & development

                              Over 350 solution and technology accelerators

                              Expertise in different engagement models




                                                                                      2
Services summary

          Business insights                   Domain specific solution templates
                                              Competitive & Market intelligence
                                              Harvest social, syndicated and internal media for competitive advantage

                                              Process intelligence & regulatory compliance
                                              Establish compliance and enable quality and productivity assurance
      Performance            Mobile
       reporting          dash boarding       Early warning insights
                                              Rapid response environment for on field performance & patient experience
               Business Intelligence
                                              Services
                                            Advisory services

    Big Data
                   
                   ERP, MDM,     In-memory,
                                              Business case, platform evaluation & blue-printing
                                              Big Data
                      DW            OLAP
                                              Industry specific solution templates

     ETL, Data quality & Data migration       Enterprise information management & MDM
                                              Frameworks based execution total life cycle support for MDM, Data
                                              migration, Data archival , Data privacy & Data quality initiatives

                                              Performance management & Mobile dashboarding
   ERP, SCM, CRM             Social media     KPI library & wire framing based execution of reporting and dash boarding.

                                              Managed application development & maintenance
        Information governance                Custom development and application value management


                                                                                                                           3
How we are enabling co-innovation




                                    4
Solutions and Services details




                                 5
Enterprise information management


                                               Helping organizational business transformation
                                               through management of entire information life
                                               cycle


Areas of business concern          Accelerators & frameworks         Our services
• Consolidation of transactional   • Data migration framework        • Assessment and advisory
  applications (ERPs,                                                  services
                                   • Rapid Data warehouse
  Ecommerce etc.,)
                                     development methodology         • Data modeling & warehouse
• Implementation of data marts                                         implementation services
                                   • Data archival and obfuscation
  and warehouses for BI
                                     framework                       • Industrialized model for data
• Improve system performance                                           migration execution
                                   • Reusable data integration
  by moving out non-current
                                     stencils                        • Data integration (ETL) services
  data
                                                                     • Data archival and privacy
Our platform experience                                                implementation services




                                                                                                         6
Big data solutions and services


                                                    Big data engineering for
                                                    hosted & on premise solutions



 Big Data mgmt. solution packs                        Services                               Accelerators
 • Social 360o Intelligence - Data   Consulting                                   • Social media data management
   collection, consolidation and     • Business case development                    framework
   analysis                          • Tool evaluation
                                     • Baseline architecture development          • ARC /Data Store – Big data
 • Customer segmentation & loyalty
                                                                                    synchronization technology for
 • Price & assortment optimization   Design & Engineering                           Business analytics & reporting
                                     • Custom solution development &
 • Mobile survey data analysis
                                       deployment
 • Loss prevention and fraud
   detection                         Managed services
                                     • Application maintenance & system
                                       administration
                                     Center of excellence
                                     • Proof of concepts, competency & training




                                                                                                                     7
Social 360o - enterprise value from social intelligence

          Enterprise relevant information outside firewalls is larger and growing

       Social networks                        Specific networks                             Others interests




         We help you create a conduit for such information into your enterprise and aid you
                                                   ▼▼▼
 ❶ Know your customers better        ❷ Know your employees better                   ❸ Know your products better


                                                                                                
                    Aggregation & profiling | Comparative research | Social listening & assessment


            Insights to gauge brand popularity, reputation, affinity and effectiveness

                                                                                                                  8
Social 360o Solution pack

               XPLORE                     DATA                            INSIGHT


      Quick exploration        Social data syndication       Information Management

        Brand insights             Social data sets             Reporting platform



        If you need a              If you need a                  If you need a



   Organizational maturity     Organizational maturity        Organizational maturity

 • Unclear of the value      • Outsource data collection    • Need an on-premise Social
 • Want to pilot and test    • and Syndicate assured data   intelligence platform
 • Small undertaking         for enterprise consumption     • Platform as a service

     Light weight solution        Data subscription           Enterprise level solution
 • Desktop template per      • Formats as agreed            • KPI Library
  brand                      • Quality assurance reports    • Custom reporting
 • Periodic delivery         • Periodic feeds               • Regular data feeds
 • Priced per report         • Data as service pricing      • Enterprise scale

                                                                                          9
Mobile dashboarding


                                               Helping organizations establish business
                                               performance visibility and dashboarding
                                               solutions


Areas of business concern         Accelerators & frameworks          Our services
• Provide decision support tool   • Wireframing kits                • BI assessment advisory
  to executive management
                                  • Hosted dashboarding             • Dashboard implementation
• Enabling mobile workforce         platform for prototyping and      services
                                    rapid production deployments
• Visual tools for improvement                                      • Managed services for
  of decisions                    • KPI libraries                     enhancements & support
• Information distribution and    • Enterprise dashboarding         • Mobile enablement
  alerting                          framework
                                                                    • Competency center
                                                                      enablement
Our platform experience




                                                                                                 10
MDM, Data quality and governance


                                               Helping organizations harmonize their master
                                               data across applications to enable a unified
                                               single view


Areas of business concern          Accelerators & frameworks         Our services
• Improve precision of customer    • Data quality framework          • MDM assessment & advisory
  campaigns & promotions
                                   • Master area specific            • MDM on cloud enablement
• Reduce maverick spend              accelerators for data quality
                                                                     • Data stewardship services
  through material and vendor        improvement
  single view                                                        • MDM platform evaluation
                                   • Data quality metrics
                                                                       advisory
• Improve reconcilability across     framework
  different systems and
                                   • MDM platform evaluation
  processes
                                     framework
Our platform experience




                                                                                                   11
Data help desk

                         Team of data detectives experienced in ERP, PIM, CRM & other biz apps
                        Processes and tools to constantly monitor and control data quality
 Data help desk          Present tangible views to improve functional accuracy

       Your organization & systems                              Our help desk service


                                                                                   
                          
                                                Dedicated
                                                Help desk
                                                                    Manthan’s shared data help desk
                                                                  ( 25+ Shared experts for different tracks )

Information                Master
                                               coordinator
                                                                                                       
governance                data and                            Quality      Exception        Recon         Testing
organization               other
                                                                         Data help desk workbench*
                          systems


  • Master data stewardship support              • Standardized operating procedures for reuse
  • Data quality scorecards                      • Experience with different data and functional domains
  • Data validation reports                      (Product, customer, Finance, Material etc.,)
  • Reconciliation reports                       • Tools for communication, quality profiling, testing,
  • Exception crawling and alerts                measurement, reporting and knowledge management

                                                                                                                    12
Managed application development & maintenance


                                              Helping organizations improve the value and
                                              optimize their implementation and
                                              maintenance costs


Areas of business concern         Accelerators & frameworks        Our services
• Web application custom builds   • Performance tuning and         • Application Development /
  & portal implementation           monitoring best practices        Maintenance
                                    repository
• Application support and time                                     • Independent validation /
  zone coverage                   • Defect tracking & request        Application testing services
                                    tracking tools
• Performance monitoring &                                         • Application service desk
  service desk                    • Support transition framework
                                                                   • Application re-hosting /
• Application customization       • Metadata research codesets       Platform upgrade services
                                                                   • Administration - Competency
Our platform experience                                               Center




                                                                                                    13
Performance management

                                                Helping organizations track key business
                                                performance indicators measuring against
                                                budgets and plans


Areas of business concern          Accelerators & frameworks        Our services
• Provide tools to Measure and     • Balance scorecard framework    • Assessment advisory
  Analyze the performance of an      for 6 industry verticals
                                                                    • Product implementation and
  organization
                                   • KPI libraries                    customization
• Single view of goals, targets
                                   • Upgrade and Migration          • Managed services for
  and actual performance across
                                     accelerators for Hyperion        enhancements & support
  the organization
                                     Essbase, Cognos TM1
                                                                    • Competency center
• Measure goals vs actual across
                                                                      enablement
  various business dimensions


Our platform experience


COGNOS TM1
                                                                                                   14
Delivery Management & Client centricity

      Value from delivery                                                                                 Value from CD
   Process methodologies                                                                         Emerging technologies
                                              Delivery
    QMS process frame work                                       Competency                        Team exploring new technologies and
                                             management
   Quality assurance                                            development                       building architecture blue prints
    Automated test methodology                  office                                            Solution accelerators
    with 99% Defect removal
    efficiency                                                                                    Alliances and collaboration
                                                                                                   Alliances with key industry players like
   Project / Program                                                                              Teradata, Microsoft, IBM, Netezza,
    management                                 Business value focus teams                          SAP
   Execution accelerators                                                                        Competency management
                                                                                                   Robust Competency management
    125+ pre built components
                                                                                                   framework
    70 + architecture blue prints




                                       Customer specific center-of-excellence
                  Turnkey engagements                Strategic service center
                      Strategy & advisory              Dedicated setups, specific development centers dedicated customer
                      Complete SDLC support            Knowledge management
                      Managed services                 Architecture board
                                                        Multi-engagement & parallel execution
                                                        Continuous improvement average CSAT – 3.7 (on 1-4 scale)


                                                                                                                                          15
Case studies (Few experiences of our associates)




 For a leading medical devices       For a leading real estate major         For a leading manufacturing
   manufacturer supported                 established customer               company established quality
   rapid financial reporting              satisfaction reporting                 performance mgmt

   Hi performance financials              Customer satisfaction                   Supplier intelligence

• Customer was a very early          • One of US largest home builder       • Established a central information
  adopter of SAP in-memory             across 30 markets, was struggling      hub for supplier QC reports
  appliance (HANA)                     for a visibility to improve the        tracking and plant usage
                                       customer satisfaction level            information
• Participated in consolidation of
  several SAP BW instances into a    • A primary research infrastructure    • Setup a supplier score card and
  central HANA infrastructure          was setup to collect the feedback      other metrics to qualify suppliers
                                       frequently and a cost effective BI
• Supported on several PoCs and        bursting platform was established    • Enabled compliance reporting
  also performance tuning              report the satisfaction metrics        around material composition etc.,

                                                                                                               16
Case studies (Few experiences of our associates contd..)




     For a leading fertilizer           For a leading pharma major          For a leading utilities major
   manufacturer established               implemented a mobile             established a preventive asset
   sustainability dashboards               dashboards for sales                maintenance solution

           Sustainability              Sales performance dashboard               Asset maintenance

• Established a central information   • Implemented a mobile enabled       • Increase asset turnover and
  hub for tracking Co2 emission         dashboard to provide visibility      reduce un-planned failures
  and other toxic/noxic wastes          into the market share capture of
  across plants and provided            customers product and other 10     • Extended analytics models
  visibility for carbon credit          views
  reporting                                                                • Predictive model development
                                      • In-memory analytics platform         accelerators
• Provided visibility into the high     was evaluated & implemented in
  power consumption areas to            1.5 months duration
  improve sustainable
  manufacturing
                                                                                                            17
Thank You
            18

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Manthan biim services and solutions

  • 1. Manthan services Solutions & services snapshot 1
  • 2. Introduction F O C U S Research Analytics Information management  Team of over 700+ associates  Centralized in India with coverage over 30 countries  Dedicated competency research & development  Over 350 solution and technology accelerators  Expertise in different engagement models 2
  • 3. Services summary Business insights Domain specific solution templates Competitive & Market intelligence Harvest social, syndicated and internal media for competitive advantage Process intelligence & regulatory compliance Establish compliance and enable quality and productivity assurance Performance Mobile reporting dash boarding Early warning insights Rapid response environment for on field performance & patient experience Business Intelligence Services   Advisory services Big Data  ERP, MDM, In-memory, Business case, platform evaluation & blue-printing Big Data DW OLAP Industry specific solution templates ETL, Data quality & Data migration Enterprise information management & MDM Frameworks based execution total life cycle support for MDM, Data migration, Data archival , Data privacy & Data quality initiatives Performance management & Mobile dashboarding ERP, SCM, CRM Social media KPI library & wire framing based execution of reporting and dash boarding. Managed application development & maintenance Information governance Custom development and application value management 3
  • 4. How we are enabling co-innovation 4
  • 6. Enterprise information management Helping organizational business transformation through management of entire information life cycle Areas of business concern Accelerators & frameworks Our services • Consolidation of transactional • Data migration framework • Assessment and advisory applications (ERPs, services • Rapid Data warehouse Ecommerce etc.,) development methodology • Data modeling & warehouse • Implementation of data marts implementation services • Data archival and obfuscation and warehouses for BI framework • Industrialized model for data • Improve system performance migration execution • Reusable data integration by moving out non-current stencils • Data integration (ETL) services data • Data archival and privacy Our platform experience implementation services 6
  • 7. Big data solutions and services Big data engineering for hosted & on premise solutions Big Data mgmt. solution packs Services Accelerators • Social 360o Intelligence - Data Consulting • Social media data management collection, consolidation and • Business case development framework analysis • Tool evaluation • Baseline architecture development • ARC /Data Store – Big data • Customer segmentation & loyalty synchronization technology for • Price & assortment optimization Design & Engineering Business analytics & reporting • Custom solution development & • Mobile survey data analysis deployment • Loss prevention and fraud detection Managed services • Application maintenance & system administration Center of excellence • Proof of concepts, competency & training 7
  • 8. Social 360o - enterprise value from social intelligence Enterprise relevant information outside firewalls is larger and growing Social networks Specific networks Others interests We help you create a conduit for such information into your enterprise and aid you ▼▼▼ ❶ Know your customers better ❷ Know your employees better ❸ Know your products better     Aggregation & profiling | Comparative research | Social listening & assessment Insights to gauge brand popularity, reputation, affinity and effectiveness 8
  • 9. Social 360o Solution pack XPLORE DATA INSIGHT Quick exploration Social data syndication Information Management Brand insights Social data sets Reporting platform If you need a If you need a If you need a Organizational maturity Organizational maturity Organizational maturity • Unclear of the value • Outsource data collection • Need an on-premise Social • Want to pilot and test • and Syndicate assured data intelligence platform • Small undertaking for enterprise consumption • Platform as a service Light weight solution Data subscription Enterprise level solution • Desktop template per • Formats as agreed • KPI Library brand • Quality assurance reports • Custom reporting • Periodic delivery • Periodic feeds • Regular data feeds • Priced per report • Data as service pricing • Enterprise scale 9
  • 10. Mobile dashboarding Helping organizations establish business performance visibility and dashboarding solutions Areas of business concern Accelerators & frameworks Our services • Provide decision support tool • Wireframing kits • BI assessment advisory to executive management • Hosted dashboarding • Dashboard implementation • Enabling mobile workforce platform for prototyping and services rapid production deployments • Visual tools for improvement • Managed services for of decisions • KPI libraries enhancements & support • Information distribution and • Enterprise dashboarding • Mobile enablement alerting framework • Competency center enablement Our platform experience 10
  • 11. MDM, Data quality and governance Helping organizations harmonize their master data across applications to enable a unified single view Areas of business concern Accelerators & frameworks Our services • Improve precision of customer • Data quality framework • MDM assessment & advisory campaigns & promotions • Master area specific • MDM on cloud enablement • Reduce maverick spend accelerators for data quality • Data stewardship services through material and vendor improvement single view • MDM platform evaluation • Data quality metrics advisory • Improve reconcilability across framework different systems and • MDM platform evaluation processes framework Our platform experience 11
  • 12. Data help desk  Team of data detectives experienced in ERP, PIM, CRM & other biz apps   Processes and tools to constantly monitor and control data quality Data help desk  Present tangible views to improve functional accuracy Your organization & systems Our help desk service     Dedicated Help desk Manthan’s shared data help desk ( 25+ Shared experts for different tracks ) Information Master coordinator     governance data and Quality Exception Recon Testing organization other Data help desk workbench* systems • Master data stewardship support • Standardized operating procedures for reuse • Data quality scorecards • Experience with different data and functional domains • Data validation reports (Product, customer, Finance, Material etc.,) • Reconciliation reports • Tools for communication, quality profiling, testing, • Exception crawling and alerts measurement, reporting and knowledge management 12
  • 13. Managed application development & maintenance Helping organizations improve the value and optimize their implementation and maintenance costs Areas of business concern Accelerators & frameworks Our services • Web application custom builds • Performance tuning and • Application Development / & portal implementation monitoring best practices Maintenance repository • Application support and time • Independent validation / zone coverage • Defect tracking & request Application testing services tracking tools • Performance monitoring & • Application service desk service desk • Support transition framework • Application re-hosting / • Application customization • Metadata research codesets Platform upgrade services • Administration - Competency Our platform experience Center 13
  • 14. Performance management Helping organizations track key business performance indicators measuring against budgets and plans Areas of business concern Accelerators & frameworks Our services • Provide tools to Measure and • Balance scorecard framework • Assessment advisory Analyze the performance of an for 6 industry verticals • Product implementation and organization • KPI libraries customization • Single view of goals, targets • Upgrade and Migration • Managed services for and actual performance across accelerators for Hyperion enhancements & support the organization Essbase, Cognos TM1 • Competency center • Measure goals vs actual across enablement various business dimensions Our platform experience COGNOS TM1 14
  • 15. Delivery Management & Client centricity Value from delivery Value from CD  Process methodologies  Emerging technologies Delivery QMS process frame work Competency Team exploring new technologies and management  Quality assurance development building architecture blue prints Automated test methodology office  Solution accelerators with 99% Defect removal efficiency  Alliances and collaboration Alliances with key industry players like  Project / Program Teradata, Microsoft, IBM, Netezza, management Business value focus teams SAP  Execution accelerators  Competency management Robust Competency management 125+ pre built components framework 70 + architecture blue prints Customer specific center-of-excellence Turnkey engagements Strategic service center  Strategy & advisory  Dedicated setups, specific development centers dedicated customer  Complete SDLC support  Knowledge management  Managed services  Architecture board  Multi-engagement & parallel execution  Continuous improvement average CSAT – 3.7 (on 1-4 scale) 15
  • 16. Case studies (Few experiences of our associates) For a leading medical devices For a leading real estate major For a leading manufacturing manufacturer supported established customer company established quality rapid financial reporting satisfaction reporting performance mgmt Hi performance financials Customer satisfaction Supplier intelligence • Customer was a very early • One of US largest home builder • Established a central information adopter of SAP in-memory across 30 markets, was struggling hub for supplier QC reports appliance (HANA) for a visibility to improve the tracking and plant usage customer satisfaction level information • Participated in consolidation of several SAP BW instances into a • A primary research infrastructure • Setup a supplier score card and central HANA infrastructure was setup to collect the feedback other metrics to qualify suppliers frequently and a cost effective BI • Supported on several PoCs and bursting platform was established • Enabled compliance reporting also performance tuning report the satisfaction metrics around material composition etc., 16
  • 17. Case studies (Few experiences of our associates contd..) For a leading fertilizer For a leading pharma major For a leading utilities major manufacturer established implemented a mobile established a preventive asset sustainability dashboards dashboards for sales maintenance solution Sustainability Sales performance dashboard Asset maintenance • Established a central information • Implemented a mobile enabled • Increase asset turnover and hub for tracking Co2 emission dashboard to provide visibility reduce un-planned failures and other toxic/noxic wastes into the market share capture of across plants and provided customers product and other 10 • Extended analytics models visibility for carbon credit views reporting • Predictive model development • In-memory analytics platform accelerators • Provided visibility into the high was evaluated & implemented in power consumption areas to 1.5 months duration improve sustainable manufacturing 17
  • 18. Thank You 18