Remote Usability Tools

•

2 gostaram•1,242 visualizações

Tecnologia Design

Remote Usability Tools

Ethnio and UserVue

Remote Usability Tools: Why?

> Testing in a natural environment (ethnography!)
> No need to travel to a site
> Quick and easy

Remote Usability Tools: How?

1. Login to online session manager
2. Create a session
3. Invite a participant
4. Install software
5. Observe the user
6. Remove software
7. Save video

Remote Usability Tools: Options

Ethnio (Bolt|Peters) UserVue (TechSmith)

> Live recruiting > Morae integration
> Outputs FLV (Flash) > Outputs WMV (Win
> Internet Explorer only Media)
> Uses IE plugin (v. small) > More polished
> Click stream data > Download app (2 MB)
> Chatting
Currently being re-developed :( > Auto-launch test site

Ethnio

UserVue

Remote Usability Tools: Issues

> International participants (Skype helps)
> Network connection quality
> Re-connecting dropped participants
> Only works in Windows
> No view of the user (at the moment)

Remote Usability Tools: Resources

Ethnio: http://www.ethnio.com
Bolt|Peters: http://boltpeters.com

UserVue: http://www.uservue.com
TechSmith: http://www.techsmith.com

Remote Usability Wiki: http://remoteusability.com

Thanks!

Jackson Fox
UX Person at Lulu.com
jacksonfox@gmail.com

Mais conteúdo relacionado

Semelhante a Remote Usability Tools

Small Tips for android Users

Small Tips for android Users

Small Tips for android Users

Earlier this month, we teased a proof of concept for UEFI ransomware which was presented at RSA Conference 2017. The HackingTeam, Snowden, Shadow Brokers, and Vault7 leaks have revealed that UEFI/BIOS implants aren't just a theoretical concept but have actually been weaponized by nation states to conduct cyber espionage. Physical access requirements are a thing of the past, these low level implants can be installed remotely by exploiting vulnerabilities in the underlying UEFI system. Today at BlackHat Asia 2017, we are disclosing two vulnerabilities in two different models of the GIGABYTE BRIX platform: GB-BSi7H-6500 – firmware version: vF6 (2016/05/18) GB-BXi7-5775 – firmware version: vF2 (2016/07/19)

UEFI Firmware Rootkits: Myths and Reality

UEFI Firmware Rootkits: Myths and Reality

UEFI Firmware Rootkits: Myths and Reality

Intro to Mobile Game Development

Intro to Mobile Game Development

Intro to Mobile Game Development

Shahed Chowdhuri

Developing FirefoxOS

Developing FirefoxOS

Developing FirefoxOS

How Vorlon.js helps you debug your web projects

How Vorlon.js helps you debug your web projects

How Vorlon.js helps you debug your web projects

Etienne Margraff

Introducing OWASP OWTF Workshop BruCon 2012

Introducing OWASP OWTF Workshop BruCon 2012

Introducing OWASP OWTF Workshop BruCon 2012

Abraham Aranguren

Do You know Your Firefox Well !?

Do You know Your Firefox Well !?

Do You know Your Firefox Well !?

Web browsers have become part of everyday life, and are relied upon by millions of internet citizens each day. The feature rich online world has turned the once simple web browser into a highly complex (and very often insecure) desktop application. As browser vendors have extended functionality and support to new technologies, security researchers and hackers are continuously looking for new vulnerabilities. In this talk, Roberto and Scott will share results of their assiduous browser bug hunting. The talk will examine techniques used to discover critical and less severe vulnerabilities in some of the most popular browsers on the market. This talk will focus heavily (but not exclusively) on the following areas: - Memory corruption bugs; - New approaches to DOM fuzzing; - Old school techniques against new browser technology; - Cross Context Scripting and injection attacks; - SOP Bypass; The presentation will conclude with a montage of on-stage demonstrations of previously unreleased vulnerabilities, including remote code execution, injections and other tailored browser exploits.

Window Shopping Browser - Bug Hunting in 2012

Window Shopping Browser - Bug Hunting in 2012

Window Shopping Browser - Bug Hunting in 2012

Roberto Suggi Liverani

Learn how to create rich and deeply integrated applications leveraging the 200 million worldwide Windows Live Messenger users. Windows Live Messenger offers a unique platform for building applications that provide a shared experience, such as joint shopping, multi-user gaming, customer support, and more. Windows Live Messenger applications can use a combination of features including BOTS, Alerts, and Activities (which is the application window within Messenger), as well as social networking. Learn about the business opportunities exposed by the Windows Live Messenger platform and details on how to build applications that capitalize on these opportunities.

Developing Interactive Applications Using Windows Live Robots, Activities, an...

Developing Interactive Applications Using Windows Live Robots, Activities, an...

Developing Interactive Applications Using Windows Live Robots, Activities, an...

Sony vegas khmer

Sony vegas khmer

Sony vegas khmer

LINE Developer Day 2019 how to optimize bot development lifecycle with dev ops

LINE Developer Day 2019 how to optimize bot development lifecycle with dev ops

LINE Developer Day 2019 how to optimize bot development lifecycle with dev ops

Kenichiro Nakamura

difference between browsers

difference between browsers

difference between browsers

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

National Dissemination Center for Children with Disabilities

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

DotJS Lightning Talk Vorlon.js

DotJS Lightning Talk Vorlon.js

DotJS Lightning Talk Vorlon.js

Etienne Margraff

Windows live essentials 2011

Windows live essentials 2011

Windows live essentials 2011

Philippine Information Technology Organization

Vorlon.js

MSMDC_CLI363

Mozilla: Under the Hood The browser has in many ways become a mini-operating system, attempting to harness all the internet’s power and complexity while making it simple enough so that anyone with minimal computer skills can visit websites and communicate with people all over the world. The technical challenges of developing and testing software in this kind of environment are immense, given the rapid changes going on in the internet space and the fact that the browser is called upon to parse as many as 1 trillion pages full of dynamic content. As time has gone on, many websites have gone from looking like static pages to resembling applications, which presents it own set of difficulties. Given these challenges, how does Mozilla ensure high quality and usability of every browser release? I will explore Mozilla under the hood and illuminate how Mozilla works to meet these challenges by introducing some of the tools that Mozilla uses to test its products. I will also demonstrate how Mozilla leverages help from the community as well as gives back to the community as part of the open development process.

Mozilla: Under the Hood

Mozilla: Under the Hood

Mozilla: Under the Hood

Adobe MAX 2006 - Creating Flash Content for Consumer Electronics

Adobe MAX 2006 - Creating Flash Content for Consumer Electronics

Adobe MAX 2006 - Creating Flash Content for Consumer Electronics

Semelhante a Remote Usability Tools (20)

Small Tips for android Users

Small Tips for android Users

Small Tips for android Users

UEFI Firmware Rootkits: Myths and Reality

UEFI Firmware Rootkits: Myths and Reality

UEFI Firmware Rootkits: Myths and Reality

Intro to Mobile Game Development

Intro to Mobile Game Development

Intro to Mobile Game Development

Developing FirefoxOS

Developing FirefoxOS

Developing FirefoxOS

How Vorlon.js helps you debug your web projects

How Vorlon.js helps you debug your web projects

How Vorlon.js helps you debug your web projects

Introducing OWASP OWTF Workshop BruCon 2012

Introducing OWASP OWTF Workshop BruCon 2012

Introducing OWASP OWTF Workshop BruCon 2012

Do You know Your Firefox Well !?

Do You know Your Firefox Well !?

Do You know Your Firefox Well !?

Window Shopping Browser - Bug Hunting in 2012

Window Shopping Browser - Bug Hunting in 2012

Window Shopping Browser - Bug Hunting in 2012

Developing Interactive Applications Using Windows Live Robots, Activities, an...

Developing Interactive Applications Using Windows Live Robots, Activities, an...

Developing Interactive Applications Using Windows Live Robots, Activities, an...

Sony vegas khmer

Sony vegas khmer

Sony vegas khmer

LINE Developer Day 2019 how to optimize bot development lifecycle with dev ops

LINE Developer Day 2019 how to optimize bot development lifecycle with dev ops

LINE Developer Day 2019 how to optimize bot development lifecycle with dev ops

difference between browsers

difference between browsers

difference between browsers

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

Using Web Conferencing Technology to Connect and Collaborate at a Distance

DotJS Lightning Talk Vorlon.js

DotJS Lightning Talk Vorlon.js

DotJS Lightning Talk Vorlon.js

Windows live essentials 2011

Windows live essentials 2011

Windows live essentials 2011

Vorlon.js

MSMDC_CLI363

Mozilla: Under the Hood

Mozilla: Under the Hood

Mozilla: Under the Hood

Adobe MAX 2006 - Creating Flash Content for Consumer Electronics

Adobe MAX 2006 - Creating Flash Content for Consumer Electronics

Adobe MAX 2006 - Creating Flash Content for Consumer Electronics

Último

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

Martijn de Jong

Effective data discovery is crucial for maintaining compliance and mitigating risks in today's rapidly evolving privacy landscape. However, traditional manual approaches often struggle to keep pace with the growing volume and complexity of data. Join us for an insightful webinar where industry leaders from TrustArc and Privya will share their expertise on leveraging AI-powered solutions to revolutionize data discovery. You'll learn how to: - Effortlessly maintain a comprehensive, up-to-date data inventory - Harness code scanning insights to gain complete visibility into data flows leveraging the advantages of code scanning over DB scanning - Simplify compliance by leveraging Privya's integration with TrustArc - Implement proven strategies to mitigate third-party risks Our panel of experts will discuss real-world case studies and share practical strategies for overcoming common data discovery challenges. They'll also explore the latest trends and innovations in AI-driven data management, and how these technologies can help organizations stay ahead of the curve in an ever-changing privacy landscape.

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

Abhishek Deb(1), Mr Abdul Kalam(2) M. Des (UX) , School of Design, DIT University , Dehradun. This paper explores the future potential of AI-enabled smartphone processors, aiming to investigate the advancements, capabilities, and implications of integrating artificial intelligence (AI) into smartphone technology. The research study goals consist of evaluating the development of AI in mobile phone processors, analyzing the existing state as well as abilities of AI-enabled cpus determining future patterns as well as chances together with reviewing obstacles as well as factors to consider for more growth.

Exploring the Future Potential of AI-Enabled Smartphone Processors

Exploring the Future Potential of AI-Enabled Smartphone Processors

Exploring the Future Potential of AI-Enabled Smartphone Processors

Real Time Object Detection Using Open CV

Real Time Object Detection Using Open CV

Real Time Object Detection Using Open CV

Three things you will take away from the session: • How to run an effective tenant-to-tenant migration • Best practices for before, during, and after migration • Tips for using migration as a springboard to prepare for Copilot in Microsoft 365 Main ideas: Migration Overview: The presentation covers the current reality of cross-tenant migrations, the triggers, phases, best practices, and benefits of a successful tenant migration Considerations: When considering a migration, it is important to consider the migration scope, performance, customization, flexibility, user-friendly interface, automation, monitoring, support, training, scalability, data integrity, data security, cost, and licensing structure Next Wave: The next wave of change includes the launch of Copilot, which requires businesses to be prepared for upcoming changes related to Copilot and the cloud, and to consolidate data and tighten governance ShareGate: ShareGate can help with pre-migration analysis, configurable migration tool, and automated, end-user driven collaborative governance

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

The Good, the Bad and the Governed - Why is governance a dirty word? David O'Neill, Chief Operating Officer - APIContext Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...

AWS Community Day CPH - Three problems of Terraform

AWS Community Day CPH - Three problems of Terraform

AWS Community Day CPH - Three problems of Terraform

Andrey Devyatkin

In the thrilling conclusion to 2023, ransomware groups had a banner year, really outdoing themselves in the "make everyone's life miserable" department. LockBit 3.0 took gold in the hacking olympics, followed by the plucky upstarts Clop and ALPHV/BlackCat. Apparently, 48% of organizations were feeling left out and decided to get in on the cyber attack action. Business services won the "most likely to get digitally mugged" award, with education and retail nipping at their heels. Hackers expanded their repertoire beyond boring old encryption to the much more exciting world of extortion. The US, UK and Canada took top honors in the "countries most likely to pay up" category. Bitcoins were the currency of choice for discerning hackers, because who doesn't love untraceable money?

Ransomware_Q4_2023. The report. [EN].pdf

Ransomware_Q4_2023. The report. [EN].pdf

Ransomware_Q4_2023. The report. [EN].pdf

Overkill Security

Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365. But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction. Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general. See what it can do to keep your users happy and productive! In this session we will cover - Why CQD data alone is not enough to troubleshoot call problems - The importance of attributing call problems to the right call participant - What call quality analytics can do to help you quickly find, fix-, and prevent problems - Why having retrospective detailed insights matters - Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

rafiqahmad00786416

Accelerating FinTech Innovation: Unleashing API Economy and GenAI Vasa Krishnan, Chief Technology Officer - FinResults Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...

Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...

Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

This presentations targets students or working professionals. You may know Google for search, YouTube, Android, Chrome, and Gmail, but did you know Google has many developer tools, platforms & APIs? This comprehensive yet still high-level overview outlines the most impactful tools for where to run your code, store & analyze your data. It will also inspire you as to what's possible. This talk is 50 minutes in length.

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

Whatsapp Number Escorts Call girls 8617370543 Available 24x7 Navi Mumbai Call Girls Service Offer Genuine VIP Model Escorts Call Girls in Your Budget. Navi Mumbai Call Girls Service Provide Real Call Girls Number. Make Your Sexual Pleasure Memorable with Our Navi Mumbai Call Girls at Affordable Price. Top VIP Escorts Call Girls, High Profile Independent Escorts Call Girls, Housewife Women Escorts Call Girl, College Girls Escorts Call Girls, Russian Escorts Call girls Service in Your Budget.

Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model

Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model

Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the deployment of external web forms using Jotform for Bonterra Impact Management. This solution can be customized to your organization’s needs and deployed to support the common use cases below: - Intake and consent - Assessments - Surveys - Applications - Program registration Interested in deploying web form automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Jeffrey Haguewood

MINDCTI Revenue Release Quarter One 2024

MINDCTI Revenue Release Quarter One 2024

MINDCTI Revenue Release Quarter One 2024

Último (20)

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

Exploring the Future Potential of AI-Enabled Smartphone Processors

Exploring the Future Potential of AI-Enabled Smartphone Processors

Exploring the Future Potential of AI-Enabled Smartphone Processors

Real Time Object Detection Using Open CV

Real Time Object Detection Using Open CV

Real Time Object Detection Using Open CV

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...

AWS Community Day CPH - Three problems of Terraform

AWS Community Day CPH - Three problems of Terraform

AWS Community Day CPH - Three problems of Terraform

Ransomware_Q4_2023. The report. [EN].pdf

Ransomware_Q4_2023. The report. [EN].pdf

Ransomware_Q4_2023. The report. [EN].pdf

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...

Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...

Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model

Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model

Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

MINDCTI Revenue Release Quarter One 2024

MINDCTI Revenue Release Quarter One 2024

MINDCTI Revenue Release Quarter One 2024

Remote Usability Tools

1. Remote Usability Tools Ethnio and UserVue

2. Remote Usability Tools: Why? > Testing in a natural environment (ethnography!) > No need to travel to a site > Quick and easy

3. Remote Usability Tools: How? 1. Login to online session manager 2. Create a session 3. Invite a participant 4. Install software 5. Observe the user 6. Remove software 7. Save video

4. Remote Usability Tools: Options Ethnio (Bolt|Peters) UserVue (TechSmith) > Live recruiting > Morae integration > Outputs FLV (Flash) > Outputs WMV (Win > Internet Explorer only Media) > Uses IE plugin (v. small) > More polished > Click stream data > Download app (2 MB) > Chatting Currently being re-developed :( > Auto-launch test site

6.

7.

8.

9.

10.

12.

13.

14.

15.

16.

17.

18. Remote Usability Tools: Issues > International participants (Skype helps) > Network connection quality > Re-connecting dropped participants > Only works in Windows > No view of the user (at the moment)

19. Remote Usability Tools: Resources Ethnio: http://www.ethnio.com Bolt|Peters: http://boltpeters.com UserVue: http://www.uservue.com TechSmith: http://www.techsmith.com Remote Usability Wiki: http://remoteusability.com

20. Thanks! Jackson Fox UX Person at Lulu.com jacksonfox@gmail.com