Slides for the report on workshop session on “Web Site Redevelopment” (session A6) at the IWMW 2001 event held at Queen's University Belfast on 25-27 June 2001. See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a6

1. A6: Web Site Re-development
Led by Miles Banbery,
University of Kent at Canterbury

2. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Abstract
 How often should redevelopment be done?
 How can we get institutional support for the
necessary work?
 How do you assess what needs doing and the
effectiveness of your current provision?
 Re-development in-house or buy-in?
 What user testing should/can be done?

3. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Format
 Overview of redevelopment issues
 Group sessions
Assessing effectiveness
Winning institutional support
In-house vs out-source
User testing
 Case study - Kent re-design last summer

4. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Recommendations (1)
 Assessing effectiveness:
Surveys of potential student and other opinions by
national bodies (HEIST or CASE/HEERA)
Brief sheet on using cookies - pros and cons/how-tos
Hints’n’ideas on “How to measure effectiveness”
 Winning institutional support
Shared experience of departmental models cross-sector
Awareness amongst snr.mgt that changes have to happen
Advice on pay and skill-sets necessary to do satisfactory
work

5. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Recommendations (2)
 In-house vs out-source
– How to deal with an external company
– How to write a brief, example contracts, approved
companies, HE consultancy to assist
– Professional recognition - chartered status - for web
.cos
– Web-Focus gateway - UK HE/FE in-house or not, if not -
who did it?
 User testing
– How to user test in UK HE - factsheet, case studies

6. M.E.C.Banbery@ukc.ac.uk : 27/06/2001
(c) 2001, The University of Kent at Canterbury
Recommendations (2)
 In-house vs out-source
– How to deal with an external company
– How to write a brief, example contracts, approved
companies, HE consultancy to assist
– Professional recognition - chartered status - for web
.cos
– Web-Focus gateway - UK HE/FE in-house or not, if not -
who did it?
 User testing
– How to user test in UK HE - factsheet, case studies