DHL

2. CONTENTS
• Introduction
• History
• Overview
• SIPOC
• References
• Conclusion

3. GROUP MEMBERS
Shailesh Mehta(02160069)
Mayur Dandekar (02160048)
Aishwarya Shetty(02160084)
Ravi Itte (02160055)
Shraddha Sapaliga (02160081)

4. INTRODUCTION
DHL stands for Dalsey, 'Hillblom' and
'Lynn'
Founded in 1969
Head quarters Germany, Bonn
Logistics business
In more than 220 countries
www.dhl.com
World’s largest express company
Up to 500,000 employees
CEO Frank Appel

5. HISTORY
1969 On 25 September, Dalsey, Hillblom And Lynn
Incorporated DHL.
Door-to-door Express Delivery Service.
Documents Were Transported Only Between San
Francisco, And California.
They Simultaneously Invented The International Air
Express Industry.

6. VISION & MISSION
We Want To Simplify The Lives Of Our Customers And We
Make Our Customers, Employees And Investors More
Successful And This Will Be Continued.
We Make A Positive Contribution To The World And We Always
Demonstrate Respect When Achieving Our Results.

7. Professional service team
Reduce cost and increase growth
rate.
20% reduction in wastages,
damages.
It solutions.
Transporatation management

8. To meet this challenges company focus on supply
chain management
Yearly create 2000 new jobs
Train 3000 supply chain
professional.
Leads to highly trained drivers
Guarantee delivery

9. Dhl's Raw Materials Warehousing
• Unloading
• Sorting, Combining And Consolidation
• Storage
• Order-processing
• Pick, Pack And Dispatch

10. WAREHOUSE AND DISTRIBUTION
• Dedicated Operations
• Shared Operations
• Transportation Management
• Warehouse Management System

12. Assembly And Packaging Services
(Value Added Services)
• DHL Finished Goods Warehousing Solutions Are Not Just
About Holding Stock.
• There Are A Wide Range Of Additional Services.
• From Sub-assembly, Packaging Services, Customization.
• We Help You Reduce Costs.
• We Offer As Part Of An Overall Solution That Can Improve
The Performance Of Your Supply Chain.

13. DHL- WORK FLOW
INDIVIDUAL CUSTOMERS CORPORATE
CUSTOMERS
DHL OFFICE
CENTRAL LOCATION OFFICE
DROP
DHL PACK
PICKUP DROP
LOCAL OR
NATIONAL /
INTERNATIONAL
DISTRIBUTION
LOCAL
REGION SORTING AND BULK PACKING
REGIONAL HUB
DISTRIBUTION IF
LOCAL
TRUCK
A

14. REFERENCES
WWW.DHL.COM

15. CONCLUSION
This case study has highlighted the way in
which DHL has filled an important gap in the
market in Supply delivery services. To
conclude, therefore, it is helpful to provide an
example of how effective and important this
service is. This service is exemplified by
the way it has supported medical treatments
by getting medicines and supplies to where
they are most urgently needed.

16. THANK YOU