Positioning the CCC Professional Cloud Portfolio for Rapid Adoption

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Go-To-Market Enablement Session
Positioning the CCC
Professional Cloud
Portfolio for Rapid
Adoption

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Positioning the
CCC Professional Cloud
Portfolio for Rapid Adoption

Moderator:
Connie Tai
ITpreneurs
Presenters:
Mark O’Loughlin,
Lead Author Professional Cloud Service Manager
Mark Skilton,
Lead Author Professional Cloud Solutions Architect
Today’s Speakers

*
● Introduction
● About CCC Professional Cloud Series
● Professional Cloud Solutions Architect
● Professional Cloud Service Manager
● Questions & Answers

Cloud Credential Council
The vendor-neutral certification training is designed to
enable learners to support specific technical vendor
training. It adds best practices and principles, bridging the
gap between technical cloud certification and the business
outcomes encountered in practice.
Our Courses Are:
Credible:
Designed by subject matter
experts who have practical
experience in a wide range of
cloud solutions.
Practical:
A central case study is tailored
to each course to ensure
learners can demonstrate
knowledge in practice.
Accredited:
The Professional Cloud courses
are officially accredited by the

Introduction
IT TRAINING
PROVIDERS
TARGET
AUDIENCE
CLOUD
CERTIFICATION
WHO
WHY
HOW
Vendor
Technology
Solutions
Introduction

Source: http://www.cloudcredential.org/certifications/
Introduction

IT Professionals
Early IT Career
Business Professionals
Accredited Partners
Professional Training channel Provider
Grandfather program
End User Companies using IT
IT Provider Companies
HR departments , Training companies
Trade Events
Managed Certification Quality Process
Cloud Credential Council Affiliation Process
IT TRAINING
PROVIDERS
TARGET
AUDIENCE
CLOUD
CERTIFICATION
WHO
WHY
HOW
Introduction

Professional
Associate
Essentials
Value impact
to
Trainee /
Company
High Quality Teaching
Modular, rapid results
Basics of Terminology
and Concepts
Actual Real Practice of how to use Cloud
Vendor Technology in an Organization
Grounding in
Key Ideas in Cloud computing
Grounding in Key
Concepts and impact
of cloud in Organization
Actual
recommended
Templates
& Standards
Practice ledTheory led
Selecting the RIGHT Training NEED
Differentiators

Cloud Certification
Complement Cloud Vendor Technology Certification
Develop skills in Consuming Cloud Services
Build best practices to maximize Cloud Services
Maximize Cloud Vendor
Technology that is
Transforming and
Consuming IT as a
Service
Support full range of
addressable needs in
Skills in the market:
Essentials, Associate,
Professionals
Teaching in certified
courses that focus
Practitioners Skills to..
IT TRAINING
PROVIDERS
TARGET
AUDIENCE
CLOUD
CERTIFICATION

Business and
IT Strategy
Public Cloud
Private Cloud
Hybrid Cloud
Social Media
Networks
Mobility
Community Cloud
Big data , Analytics
IAAS
PAAS
SAAS
Cloud Broker
Marketplace
Cloud Integration
Social Cloud
IoT Internet of
Things
BYOD, Mobile Cloud
Software Defined
Enterprise
Cyber Security
Governance
Multi-Cloud
Cloud Characteristics
Cloud Fit
Metrics
Standards
In house skills
External Provide skills
..
DEPLOYMENT
SERVICES
New Workloads
Demand,
Supply
Channels
Crowdsourcing
New Business
ModelsConsumerization
as a service
Cloud Management Practice has many faces..

Introduction
Cloud Certification Courses –
a Foundation for Cloud Management Practice
The Gold Standard for Cloud Practitioners in Practice led Teaching
in Cloud Computing
Internationally recognized course syllabi developed in consultation
with Leading Technology Vendors
Courses authored and maintained by experienced Practice led
Experts
Internationally supported by Accredited IT training Partners

Go-To-Market:
Professional Cloud
Solutions Architect

Cloud Service
Manager
Cloud Security
Manager
Cloud Solutions
Architect
Cloud Administrator
Cloud
Developer
CCC Professional
CCC – Cloud Technology
Associate
CompTIA – Cloud Essentials
CCC –
Virtualization
Essentials
IT Professional
The ITpreneurs Cloud Portfolio

Cloud Solutions Architect
Audience:
● Technology Architects
● Application Architects
● System Architects
● Cloud Strategy Consultants
● Enterprise Architects
● Senior Developers
What they learn:
● The impact of Cloud Computing on business and IT Architecture
● How to apply key engineering concepts of operating “as a Service”
● The Consumer & Provider Perspectives on Setting Up Cloud Environments
● How to evaluate a Cloud Solution Architecture
● How to migrate and transition to a Cloud environment
Why they need it:
Solution Architects need to understand the impact that cloud is having on business and
information architecture, application design, data management, and security
architecture—and be very familiar with the topology and eco-systems that are being
created as a result of increasing adoption of cloud technologies and operating models.
Cloud design, build transition
and transformation course
Download Fact Sheet

Course Structure
Introduction to PCSA Professional Cloud Solutions Architect
DAY 1 DAY 2 DAY 3
• Short Interactive Modules, quiz’s and discussion led
• Practice led examples and teaching
• Can be adapted to meet Client and Vendor needs
• Focused on real world use of Cloud in Business
Professional Cloud Solutions Architect
– 3 Day Agenda Example

Course Structure
Schedule

Course Structure
Introduction to PCSA Professional Cloud Solutions Architect
Content

Templates

Common Case Study
“PureNRG”
Exam –
Multi-choice 60 Minutes
(optional)
CCC
PCSA Certificate
Used in Essentials & Associate Courses
Modular Options
1- 2- 3 days
Physical, Virtual Online
Expert Practitioner
Instructor Led
Workbook –
Practice Templates
Whole Life cycle of
Cloud Computing
Design, Build, Transition and Transformation
Interactive On premise
or Virtual-
Practice Quiz’s and
Class discussions
Options to adapt to
Your Organization
needs and Vendor
specific teaching
Course
Syllabus
Instructor
Guide
Adapt for
your client
Needs
Practice
that can
be used
back at
Work
Real
World
Practice
Perspective
1
2
3
Key Features of PCSA Course

GoToMarket:
Professional Cloud
Service Manager

Market Potential
Approx. €288 million is spent yearly on ITIL Training and
Exams

ITIL Training Investment
Global Investment
• 260,000 ITIL Foundation Exams
• 60,000 ITIL Intermediate (incl. MALC)
• 320,000 ITIL Exams per year
Courses Number Costs Sub-Totals Totals
ITIL Foundation 260,000 €800 208,000,000
Intermediates 60,000 €800 48,000,000 256,000,000
Exams
ITIL Foundation 260,000 €100 €26,000,000
Intermediates 60,000 €100 €6,000,000 32,000,000
Prices Average / Estimate 288,000,000

Cloud Training Investment
Global Investment
How much is spent on cloud training?
Training just 10% of those already ITIL certified would
equal 36,000 Professional Cloud Service Management
certified people!

Cloud Service Manager
• Builds on your ITIL Knowledge
• Covers areas not included in ITIL
• Allows organizations capitalize on their ITIL investment
• Provides guidance on managing cloud services
&

Audience:
● IT Managers and CIOs
● Service Managers (with or without an ITIL background)
● Service Management Professionals
● Cloud Strategy and Management Consultants
● Service Architects, Technical Pre-Sales Consultants
● IT Professionals
What they learn:
● Analyze an organization's strategic assets and capabilities to successfully design,
deploy, and run cloud services
● Illustrate the benefits and drive the adoption of cloud-based services Select
appropriate structures for designing, deploying, and running cloud-based services
within traditional IT organizations
● Demonstrate how to link cloud value back to IT strategy
Why they need it:
IT management is under pressure to deliver more agile IT services and adapt to change.
Organizations are adopting strategies that include cloud computing in order to meet
these challenges and offer repeatable, flexible and scalable services. Service managers
must help organizations optimally ensure measurable service delivery and management
in cloud environments.
Cloud service design,
deployment and run course
Download Fact Sheet

Market Opportunities
Capitalize on ITIL investment
The need to up-skill in the marketplace to understand how to manage cloud
computing and cloud based services
Uncertainty in the marketplace regarding cloud computing
Benefits / Risks of using cloud
SWOT – Strengths/Weaknesses/Opportunities/Threats
Deal with legacy IT while introducing cloud based services

Help organizations to identify the cost saving potential of cloud computing and
what to watch out for
Understand the impact within the whole organization when adopting cloud
computing and cloud based services – using cloud affects people outside of the
IT organization.
Establish effective governance for cloud computing
Market Opportunities

Why the Professional Cloud Service Manager
• PCSM and CCC Exam are vendor neutral
• Bridge the gap – nearly all cloud training is technical, most of it vendor
focused

Key Differentiators
• First global certification in cloud service management
• Certified by Cloud Credential Council; an independent not-for-profit body
• Practical good-practice content useable in any organization
• Seamless follow-on to ITIL training
• Course notes provide a unique single source of information and guidance not
available on the market place.

PCSM Officially Launched

Feedback From Pink Elephant
Clients: Interested in the Cloud “Through client conversations it was clear that there was a lot of interest
regarding Service Management and the Cloud. Our partnership with ITpreneurs enabled us to respond
quickly to the needs of our clients and we are delighted to have been the first organisation globally to
deliver the PCSM course,” said Graham McDonald, Business Unit Director for Education Services at
Pink Elephant.
“PCSM fits perfectly within our existing Service Management portfolio and organisations that employ
PCSMs will have experts on board that can help maximise the business opportunities that cloud is
creating.
Following the success of the pilot event, we are already receiving a lot of interest in the next event
scheduled for September,” he said, adding that “Pink Elephant continues to be an ‘early adopter’ of
innovative, future-faced programs for IT professionals and we look forward to continuing our partnership
with ITpreneurs.”

● Cloud Service Management Fundamentals
● Cloud Service Management Roles
● Cloud Service Strategy
● Cloud Service Design, Deployment and On-Boarding
● Cloud Service Management
● Cloud Service Economics
● Cloud Service Governance
● Showing the Value of Cloud Services
● Popular Service Management Frameworks

● 9 Modules
● Course run over 3 days
● Exam on 3rd day
● 25 questions (75 minutes & 15 more minutes for non-native English speaker)
● Two case study exercises
● Interactive sessions
● Mock exam provided
● Extensive course notes provided
● The learning continues outside the classroom

Position PCSM with Clients
Course preview materials
Syllabus and fact sheet
ITpreneurs marketing material (website)
ITpreneurs marketing campaigns
Marketing PCSM

Cloud Professional
Level Courses

Why Become Certified in the Professional
Cloud Series?
The certification training is designed to enable a
practitioner-level understanding of cloud
computing practices. Training in the
professional cloud series will enable learners to
maximize their technical skills with up-to-date
knowledge and experience to put cloud
technologies into practice.
Marcel Heilijgers, Executive Director of the
Cloud Credential Council, talks about the CCC
Professional Certification Program
Watch the Video
Value of Training

Cloud Security Manager
Audience:
● Governance, Risk & Compliance (GRC) professionals
● IT Auditors
● Compliance Specialists
● IT Security Professionals
● Cloud computing Specialists
What they learn:
● How to analyze Security and Governance Concepts & Challenges in Cloud
Computing
● What is new in Security in the Cloud
● Break down IaaS, PaaS and SaaS specific Security and Governance
Policies
Why they need it:
Trusting information assets to the cloud requires a thorough understanding of
security and of its associated risks, legal considerations and design of a
governance structure. Senior security, audit, and compliance professionals who
are architecting policies and strategies must ensure compliance with and secure
use of cloud computing.
Cloud security
and governance course
Download Fact Sheet

Cloud Developer
Audience:
● Application developers
● Cloud Application developers
What they learn:
● To identify Cloud Architecture Patterns & Development characteristics
● To distinguish Cloud Security and Compliance Fundamentals
● To understand deployment automation and elastic sizing of environments
● To understand Cloud service catalogues and application marketplaces
● To demonstrate the impact of cloud development on testing
Why they need it:
Although an understanding of the technology platform and cloud-computing
provider is essential for any cloud application developer, a thorough
understanding, and working-level knowledge, of vendor-neutral application design
principles, to ensure that applications provide the most value throughout the
application lifecycle.
Cloud application
and design course
Download Fact Sheet

Cloud Administrator
Audience:
● Network Administrator
● Systems Administrator
● Database Administrator
What they learn:
● To outline Disaster Recovery and Business Continuity strategies for Cloud
● To explain Performance Measures, Monitoring and Optimization in
Production
● To illustrate Federated controls and strategies for multiple cloud and non-
cloud administration
● To understand administration of Virtual Infrastructure, Platform and
Software Services
Why they need it:
The interaction between a cloud environment and the existing
network/administrative policies is one of the most challenging management
issues to resolve. This is the domain of cloud administrators. They configure and
maintain the cloud platform—and have to understand and master all aspects
regarding cloud provisioning.
Cloud provisioning and
administration course
Download Fact Sheet

Get Started

How You Can Get Started
1
2
3
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Review the Product of Interest
Get in touch either through the Contact
Form, send us an email, or call!

P: +31 107.110.260
E: connie.tai@itpreneurs.com
Contact Us
Connie Tai
Products & Solutions Marketing
ITpreneurs | Rotterdam | The Netherlands

Q&A

Positioning the CCC Professional Cloud Portfolio for Rapid Adoption

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