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Communication skills Active listening        Irina Dragnea   HR & Quality Manager     Lotus Medica     20.03.2009
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To listen means: ,[object Object],[object Object],[object Object],[object Object]
The way to become a better listener is to practice “active listening” ,[object Object],[object Object],[object Object]
The active listening is about understanding. ,[object Object],[object Object],[object Object],[object Object]
We are only really hear the first 2-5 minutes of a conversation. ,[object Object]
Becoming an active listener  ,[object Object],[object Object],[object Object],[object Object]
Becoming an active listener ,[object Object],[object Object],[object Object],[object Object],[object Object]
Becoming an active listener ,[object Object],[object Object],[object Object],[object Object]
Becoming an active listener ,[object Object],[object Object],[object Object],[object Object]
Becoming an active listener ,[object Object],[object Object],[object Object],[object Object]
“ Smart people talk while wise  people listen” Confucius

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