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EFFECTIVENESS OF HIGH PERFORMANCE MANAGEMENT IN HEWLETT

                       PACKARD
BACKGROUND OF THE STUDY

         With Large number of companies assaulted by the economic conditions of the

world, the commitment from leaders and employees might seem like increasingly

precious resources. According to Beer (2009) the commitment and performance of

employees and leaders in organizations are essential elements of success of the

organization irrespective of the health of economy.


         There are large numbers of studies and models that uses a wide range of terms

that heightens the number of factors surrounding high performance management. For

example, high performance work systems (Danford et al., 2004); high involvement work

systems (Harmon et al., 2003); high commitment management (Baird, 2002) and similar

formulations (see Table 1), represents studies and variations that are associated with the

concept. The high performance companies are firms designed and led by their founders or

by transformational CEOs, those who take charge of a company in a crisis, to achieve

sustained high commitment from all stakeholders: employees, customers, investors, and

community. These firms stand out by having achieved long periods of excellence. (Beer,

2009).

         This study will contribute to the development of pool of information for the

organizations on the role of high performance management and its impact on the

employees within the organization.


STATEMENT OF PROBLEM

         The study will discuss “the effectiveness of high performance management in an

organization”.
RESEARCH OBJECTIVES

       The study will be conducted under the following objectives:

   1. To study the role of high performance management in an organization.

   2. To study the effectiveness of high performance management in Hewlett Packard.

   3. To discuss the impact of high performance management on the employees of

       Hewlett Packard (HP) Company.


METHODOLOGY

Design of the study

       The research design will follow experimental research methodology. The

experimental research design is a scientific method that is used for the controlled testing

of causal processes (Experiment Resources, 2008).


Population


The population of the study will be comprised of an organization from any sector of

economy.


Sample and Sampling Technique

The sample of the study will comprise of the employees of Hewlett Packard from the IT

sector of American economy. In order to carry out the sample out of population,

Purposive sampling technique will be used.


Tool of research

The research will be conducted through secondary data collection sources such as:

       Peer Reviewed Journals

       Academic Resources
Internet Sources


Findings and Recommendations

       The Summary of findings, on the basis of findings, conclusions will be drawn and

recommendations will be made on the basis of analysis of secondary data resources.




TIME FRAME

The time line required to conduct and complete this study is given below:

Literature Review

For the study and recording of related literature review, approximately one month will be

required to conduct and use the related literature review.


Tool Development

On the basis of literature review, 1 month approximately will be required for the tool
development.

Data Collection

Maximum 1-2 months will be required for the data collection.

Data Analysis, Interpretation and Conclusion

For the data analysis, interpretations and conclusions, 1-2 months will be required.
REFERENCES

Baird, M. (2002) Changes, Dangers, Choice and Voice: Understanding What High
Commitment Management Means for Employees and Unions, The Journal of
Industrial Relations, 44:3, pp. 359-375.

Beer, M. (2009). High Commitment High Performance: How to Build A Resilient
Organization for Sustained Advantage, San Francisco: Jossey-Bass, ISBN: 978-0-7879-
7228-8

Butler, P., Felstead, A., Ashton, D., Fuller, A., Lee, T., Unwin, L., and Walters, S.,
(2004), High Performance Management: A Literature Review, Learning as Work
Research     Paper,      No.   1,     Retrieved    on     June   27,    2011     from
http://www.tlrp.org/project%20sites/Learningaswork/High%20Performance%20Manage
ment.pdf

Danford, A., Richardson, M., Stewart, P., Tailby, S. and Upchurch, M. (2004) High
Performance Work Systems and Workplace Partnership: A Case Study of Aerospace
Workers, New Technology, Work and Employment, 19:1, pp. 14-29.

Experiment Resources (2008). Experimental Research. Retrieved on June 27, 2011 from
Experiment      Resources:       http://www.experiment-resources.com/experimental-
research.html

Harmon, J., Scotti, D. and Behson, S. (2003) Effects of High-Involvement Work
Systems on Employee Satisfaction and Service Costs in Veteran Healthcare, Journal of
Health Management, 48:16, pp. 393-418.
Table 1: TERMINOLOGIES AND STUDIES CONSTITUTING THE FACTORS

TO BE INCLUDED IN HPM ANALYSIS


                                                               Dominant Emphasis
  Terminologies                Studies

  High-performance work        Appelbaum et al.(2000)          Production
  Systems                      Danford et al. (2004)           management
                               Farias et al. (1998)
                               Harley (2002)
                               Ramsay et al. (2000)
                               Thompson (2003)
  High-performance work        Handel and Gittleman (2004)
  practices
                               Ashton and Sung (2002)
  High-performance work        Lloyd and Payne (2004)
  organization
                               Edwards and Wright (2001)
  High-involvement work        Felstead and Gallie (2002)      Work organization
  systems                      Harmon et al. (2003)

                               Fuertes and Sánchez (2003)
  High-involvement work
  practices
  High-performance             Goddard (2004)
  practices

                               Forth and Millward (2004)
  High-involvement
  management
  High-performance             Brown and Reich (1997)
  employment systems

  High-commitment              Baird (2002)                    Employee relations
  management                   Whitfield and Poole (1997)

Source: Peter et al (2004), High Performance Management: A Literature Review

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High performance management Research proposal

  • 1. EFFECTIVENESS OF HIGH PERFORMANCE MANAGEMENT IN HEWLETT PACKARD
  • 2. BACKGROUND OF THE STUDY With Large number of companies assaulted by the economic conditions of the world, the commitment from leaders and employees might seem like increasingly precious resources. According to Beer (2009) the commitment and performance of employees and leaders in organizations are essential elements of success of the organization irrespective of the health of economy. There are large numbers of studies and models that uses a wide range of terms that heightens the number of factors surrounding high performance management. For example, high performance work systems (Danford et al., 2004); high involvement work systems (Harmon et al., 2003); high commitment management (Baird, 2002) and similar formulations (see Table 1), represents studies and variations that are associated with the concept. The high performance companies are firms designed and led by their founders or by transformational CEOs, those who take charge of a company in a crisis, to achieve sustained high commitment from all stakeholders: employees, customers, investors, and community. These firms stand out by having achieved long periods of excellence. (Beer, 2009). This study will contribute to the development of pool of information for the organizations on the role of high performance management and its impact on the employees within the organization. STATEMENT OF PROBLEM The study will discuss “the effectiveness of high performance management in an organization”.
  • 3. RESEARCH OBJECTIVES The study will be conducted under the following objectives: 1. To study the role of high performance management in an organization. 2. To study the effectiveness of high performance management in Hewlett Packard. 3. To discuss the impact of high performance management on the employees of Hewlett Packard (HP) Company. METHODOLOGY Design of the study The research design will follow experimental research methodology. The experimental research design is a scientific method that is used for the controlled testing of causal processes (Experiment Resources, 2008). Population The population of the study will be comprised of an organization from any sector of economy. Sample and Sampling Technique The sample of the study will comprise of the employees of Hewlett Packard from the IT sector of American economy. In order to carry out the sample out of population, Purposive sampling technique will be used. Tool of research The research will be conducted through secondary data collection sources such as: Peer Reviewed Journals Academic Resources
  • 4. Internet Sources Findings and Recommendations The Summary of findings, on the basis of findings, conclusions will be drawn and recommendations will be made on the basis of analysis of secondary data resources. TIME FRAME The time line required to conduct and complete this study is given below: Literature Review For the study and recording of related literature review, approximately one month will be required to conduct and use the related literature review. Tool Development On the basis of literature review, 1 month approximately will be required for the tool development. Data Collection Maximum 1-2 months will be required for the data collection. Data Analysis, Interpretation and Conclusion For the data analysis, interpretations and conclusions, 1-2 months will be required.
  • 5. REFERENCES Baird, M. (2002) Changes, Dangers, Choice and Voice: Understanding What High Commitment Management Means for Employees and Unions, The Journal of Industrial Relations, 44:3, pp. 359-375. Beer, M. (2009). High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage, San Francisco: Jossey-Bass, ISBN: 978-0-7879- 7228-8 Butler, P., Felstead, A., Ashton, D., Fuller, A., Lee, T., Unwin, L., and Walters, S., (2004), High Performance Management: A Literature Review, Learning as Work Research Paper, No. 1, Retrieved on June 27, 2011 from http://www.tlrp.org/project%20sites/Learningaswork/High%20Performance%20Manage ment.pdf Danford, A., Richardson, M., Stewart, P., Tailby, S. and Upchurch, M. (2004) High Performance Work Systems and Workplace Partnership: A Case Study of Aerospace Workers, New Technology, Work and Employment, 19:1, pp. 14-29. Experiment Resources (2008). Experimental Research. Retrieved on June 27, 2011 from Experiment Resources: http://www.experiment-resources.com/experimental- research.html Harmon, J., Scotti, D. and Behson, S. (2003) Effects of High-Involvement Work Systems on Employee Satisfaction and Service Costs in Veteran Healthcare, Journal of Health Management, 48:16, pp. 393-418.
  • 6. Table 1: TERMINOLOGIES AND STUDIES CONSTITUTING THE FACTORS TO BE INCLUDED IN HPM ANALYSIS Dominant Emphasis Terminologies Studies High-performance work Appelbaum et al.(2000) Production Systems Danford et al. (2004) management Farias et al. (1998) Harley (2002) Ramsay et al. (2000) Thompson (2003) High-performance work Handel and Gittleman (2004) practices Ashton and Sung (2002) High-performance work Lloyd and Payne (2004) organization Edwards and Wright (2001) High-involvement work Felstead and Gallie (2002) Work organization systems Harmon et al. (2003) Fuertes and Sánchez (2003) High-involvement work practices High-performance Goddard (2004) practices Forth and Millward (2004) High-involvement management High-performance Brown and Reich (1997) employment systems High-commitment Baird (2002) Employee relations management Whitfield and Poole (1997) Source: Peter et al (2004), High Performance Management: A Literature Review