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Dr. Peter Aderhold
          Büro TourismusForschung + Planung



          Main results from the German
          Reiseanalyse 2012 (RA 2012)
          and RA online 11/2011 regarding
          Tourism Demand
          on the German Market for Norway
          Dr. Peter Aderhold ©
          Mai 2012


                                       Dieses Dokument ist Teil einer Präsentation
                                       und ohne die mündlichen Erläuterungen unvollständig.


Dr. Peter Aderhold
Content
          Development of the German market in general
          Market position of Norway 2012


         Analysis of Noway’s market potential on the German market
          Analysis of interested holiday maker for Noway
          Selected aspects of potential holiday maker for Norway


         Main results of special analysis on „Nature holiday“




Dr. Peter Aderhold
Reiseanalyse 2012: Methode

                            7.703 personal face-to-face interviews in
                             Jan./Febr. 2012
                            about 1.500 sample-points
                            in private households
                            Random-Stichprobe
                            Representative for German speaking
                             population of 14 years and older
                             (70,33 Mio. = 100%)
                            since RA 2011 also including German
                             speaking foreigners living in Germany
                            Length of interview: Ø 60 minutes
                            Supplemented by „RA online“
                             - 2.000 + 2.500 online-Interviews
                             - in Mai + Nov. 2011
                             - 14 to 70 years


Dr. Peter Aderhold
Development of the German market in the view of Norwegian statistics

                     Registrered nights and arrivals of German holiday
                                       maker (mio.)

              2   1,74        1,661      1,69      1,68                 1,632
                                                             1,586                1,595
            1,5

              1
                      0,514     0,527      0,544     0,496      0,527     0,629     0,621
            0,5

              0
                     2005      2006       2007      2008       2009      2010      2011

                                      Tyske gaestedoegn    Tyske Ankomster

              Nights in commercial registrered hotels etc. 2011: 1,6 mio.
                  Number of arrivals of German tourists 2011: 621 000
                            Stagnation auf dem deutschen Markt ?
           Attention: not covering all tourists and their accomodation !!!


Dr. Peter Aderhold
Selected data on the
     Development of the German holiday market in general




Dr. Peter Aderhold
Development of holiday propensity
             Share of Germans (14 years +) taking per year at least one holiday of at
                                    least 4 nights/5 days
       %
  90

  80                                                                78                    76,2

  70                                                                               74,8
  60

  50

  40
                                          Stability – or stagnation – despite of
  30                                      economic ups and downs

  20    24

  10

   0
       54    58   62   66    70    74   78    82    86   90    94        98   02    06      11




Dr. Peter Aderhold
Development of number of holidays (in mio.)
           Since 1989 including East Germans, since 2011 also including German
                           speaking foreigners living in Germany

              80
                                                                                Total holidays 69,51 m
              70
                       up to 1989 western Germany only→
              60
                                                                         Additional holidays 15,91 m
              50

              40

              30                                                                Main holidys 53,60 m

              20

              10

               0
                1971           1980                             1995

                                         Main holidays    Additional holidays




Dr. Peter Aderhold
Development of share of holiday abroad/in Germany

            %
      100
                Germany 85%
       80                                                                   Abroad 69%


       60

       40

                                                                             Germany 31%
       20
                                                            Effect of
                   Abroad 15%                               reunification
        0
            1954     1960                          1990                              2011



    Balance achieved between travel abroad (70%) and in Germany (30%),
                                but changes in between destinations



Dr. Peter Aderhold
Development of frequency of travel
                 %
           100
                                                        18                 13
                                        32
            80          44                                                 25
            60                                          36
                                        36
            40          32
                                                                          62
            20                                          46
                        24              32
            0
                        1972            1982            1992              2011



                 frequent traveller   occasional traveller     infrequent traveller



        Increasing share of frequent travellers leads to stability of demand




Dr. Peter Aderhold
Holiday propensity and age

                 %
           100

            80

            60                                                                     2011

            40                                                                     1989

            20                                                                     1979
                                                                                   1970
             0
                 14 - 19   20 - 29   30 - 39   40 - 49   50 - 59   60 - 69   70+

             Growth of demand during last 10 – 20 years result of
        increasing holiday activities of 60 + generation and increasing
                                number of 60+



Dr. Peter Aderhold
Holiday propensity and social strata


                                Holiday propensity %
                               91%
                        100                   80%
                                33            15        56%
                         50                               8
                                58            65         48
                          0
                               Upper      Medium        Lower

                               Main holiday    Additional holiday


              (Increasing) Gape of society also with regard to travelling




Dr. Peter Aderhold
Norways market position on the German market
                  in 2011 nearly unchanged




Dr. Peter Aderhold
Norway 2009-2011 with 2.9%markedshare
    ranking no 18
                           Spanien                                                   24,6

                             Italien                                        16,8

                         Österreich                                    15
                             Türkei                                 13,3
                         Frankreich                          8,2

                           Kroatien                    6,5

                      Griechenland                     6,4

                       Niederlande                     6,2

                         Dänemark                    5,5
                                                              Dänemark Nr. 9: 5,5%
                             Polen               4,2
                           Schweiz               4,2

                           Ägypten           3,8

                     Tschech. Rep.          3,4

                              USA           3,3

                            Asien           3,2

                     Großbritannien         3,2

                            Ungarn          3,1
                         Norwegen          2,9               Norwegen Nr. 18: 2,9%
                           Portugal        2,7

                         Schweden          2,4               Scheden Nr. 20: 2,4%

                                       0         5            10     15        20    25     30



Dr. Peter Aderhold
Norway 2012-2014 with 11% marked potential
    ranking no 12 … as in the years before
            Spanien                                                        41,1

              Italien                                          31,4

              Türkei                                    26,5
          Österreich                                    25,9
                                                                                       Ranking
          Frankreich                             19,3

        Griechenland                          18,8                                     Potential no 12
            Kroatien                       15,9

             Ungarn                       15,2
                                                                                       Markedsshare no. 18
          Dänemark                    14      Dänemark Nr. 9: 14%
            Schweiz                  13,1
         Niederlande                11,8                                               Indication for
           Norwegen                 11,5      Norwegen Nr. 12: 12%                     opportunities
              Polen                11,3

            Portugal               11,3

          Schweden                 11,1       Scheden Nr. 15: 11%
            Ägypten                10,8

              Asien                10,7
               USA            8,7

      Großbritannien          8,7

       Tschech. Rep.        6,5

                        0     10             20           30          40          50

Dr. Peter Aderhold
Market potential of holiday regions 2005/2012
                Development of market potential from 2005-07 to 2012-14 (% )
                         +15%                                            2005-07
       80                  70                 +5%
                                   +36%
                                                                         2012-14
                                                                      60
       60                                            53
                                 61                                                            +13%
                                                                57                                                +16%
                    +5%                                                           - 8%
       40                                                                                           34
                                                                                                                   29
                                                39                                    24
                     22
                                                                                               30
       20                                                                       26                           25
                21

         0
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                    Northern Europe stagnating at about 20% market potential



Dr. Peter Aderhold
Keyfigues Norway RA 2009/RA 2010/RA 2011 (m)
  10
                                                                                   8,1
   8                                                                                                                                 6,9

   6
   4
                    2
   2                                                                                                         1,2
                                    0,5
   0
        N last 3 years    N last year                                   N pot. Total                N pot. Hard            N pot. Soft

                                          RA 2010 (Mio.)   RA 2011 (Mio.)    RA 2012 (Mio.)




                              N last 3    Norway                    N-pot                 N-pot                    N-pot
                               years      last year *                total                hard                      soft


           RA 2010 (m.)          2,1        (0,6)                   8,56                      1,2                   7,3

           RA 2011 (m.)          1,9         (0,6)                   8,39                     1,4                   7,0

           RA 2012 (m.)          2,0         (0,5)                    8,1                     1,2                   6,9

           2010/12 (m            2,0        (0,6)                    8,2                      1,2                  7,0

                                 •Last year figures statistical unsecure data



Dr. Peter Aderhold
Interest for Norway 4 times as big as volume of
    holiday makers

    Norway last 3 years                    Norway next 3 years
    2,9% (2,0 mio.)                        11,5% (8,1 million)
    of the German population took          of the German population plan a
    at least one holiday in Norway         holiday in Norway within the next
    during the last 3 years                3 years 2012-14 “relatively
                                           certain” or at least generally
                                           consider a holiday in Norway




                     Interest for Norway 4 times as big as
                     volume of holiday makers 
                     Opportunities for marketing !


Dr. Peter Aderhold
Soft potential 5 times as big as hard potential

    Norway last 3 years                           Norway next 3 years
    2,9% (2,0 mio.)                               11,5% (8,1 million)
    of the German population took                 of the German population plan a
    at least one holiday in Norway                holiday in Norway within the next
    during the last 3 years                       3 years 2012-14 “relatively
                                                  certain” or at least generally
                                                  consider a holiday in Norway



           15% (1,2 Mio.)                                 85% (6,9 Mio.)
           ‘Hard Norway potential”                        ‘Soft Norway potential”
           Plan relatively certain a holiday in Norway    Consider a holiday in Norway
           2012-2014                                      2012-2014




Dr. Peter Aderhold
Large NEW potential opens market opportunities
    Norway last 3 years                    Norway next 3 years
    2,9% (2,0 mio.)                        11,5% (8,1 million)
    of the German population took          of the German population plan a
    at least one holiday in Norway         holiday in Norway within the next
    during the last 3 years                3 years 2012-14 “relatively
                                           certain” or at least generally
                                           consider a holiday in Norway



         13% (1,0 mio.)                          87% (7.1 mio.)
         ‘Potential repeater of Norway”          ‘NEW potential”
         “Interest YES + experience YES”         “Interest YES + experience NO”




Dr. Peter Aderhold
Knowledge of Norway from previous holidays (%)

                     Holiday in Norway before   Holiday in Norway 2009-2011
               45
               40      42                42
                                41
               35
                                                                35
               30
               25
               20
               15
               10                                    13
                5                                                           9
                0
                     N 2009   N 2010   N 2011     Pot total   hard pot   soft pot


           About 40% of all actual Norway-tourists from Germany have had holiday
                  before, abouot 60% are „unexperienced“ Norway-guests
            About 15% of all potential Norway-guests from Germany have been in
               Norway before, 85% no previous experience („new potential“)

Dr. Peter Aderhold
Interest to take holiday in Norway 2012-14 (%) – hard and soft potential


                     120
                                                                            100%
                     100

                     80
                             51%                   50%
                     60                                                       85
                     40                              14
                               30
                     20                              36
                               21                                             15
                      0
                           N 2009-2011             N 2011                  N 2012-14

                                         hard potential   soft potential




         About 50% of all actual Norway-tourists from Germany have interest to visit
                      Norway on a holiday again (potential repeater)




Dr. Peter Aderhold
Desctiption of the market potential for
                          Norway (aim group)

                              Comparison

                        Population total
                 Norway holiday maker 2009-2011
       Potential Norway holiday maker 2012-2014 (hard p.)




Dr. Peter Aderhold
Structure in accordance to age, income and
                         education (%)
                         Zusammensetzung Bev. and Norway 2009-11 (%)

     60                                                          52
     50                  42                                                                44
                                38                        37
     40
                                                                                    31
     30                                                                      25

     20                                            12
             11
     10              7

      0
           14-29 30-39 40-59   60+              u. EK m. EK o. EK          Haupt   Real   Abi+

                                     Population total   Norway 2009-2011


           80% over 40/no children in household - medium or high income -
                                      good education


Dr. Peter Aderhold
Structure in accordance to life cycle
                                                                                                                                                             More than 70% 40+ travelling
                        35                                                                                                                                         without children
                                                                                                                                                                                                                     31
                        30
                                                                                                                                                                        26
                        25

                        20

                        15                                                                                                    12
                        10                  8                                                             7                                                                                7                                              8
                         5                                      3
                         0              .                   .                                         6                       3                                     .                  .
                                   ch                     ch                                     to                      -1                                      ch                 ch                          le
                            no                        o                                                              6                                      no                  o                           p                        ne
                          d/                    d   /n                                      up                   .                                      /                    /n                          ou                   al
                                                                                                                                                                                                                                 o
                       rie             rie                                         i   ld                     ch                                 ri   ed                   ne                       +
                                                                                                                                                                                                        c                 +
                     ar              ar                                         ch                      ith                                   ar                    al
                                                                                                                                                                       o
                                                                                                                                                                                               60                    60
                   nm              /m                                      .+                       w                                     m                 60
             9/
               u              39                                       m                      ily                                    60                   0-
         3               u.                                         fa                 fa
                                                                                          m                                        0-                   4
    u.                                                                                                                            4

                                                                                                                          Population           Norway 2009-11




Dr. Peter Aderhold
Structure in accordance to social strata

       60
                                                       47
       50                     42
       40
                                          52
       30
       20
                 23                                                  25           12
       10
        0
                      Upper                    Medium                     Lower

                                      Population   Norw ay 2009-11




  Norway holiday maker are belonging to upper (42%) and medium (47%) social strate (90%)




Dr. Peter Aderhold
Structure in accordance to Nielsen-regions

           45                                                                                         42
           40
           35
           30
           25                                                                 28
                         19                                                        18
           20                       22   14                                                     21
           15
                    16
           10                                           14     7
            5
            0
                N I SH, HH, NS, B   N II NRW         N IIIA H, RhPf    N IIIB+IV BW, Bay, N V - VII gl.Øst-T.,
                                                                              Saar              Berlin

                                               Population    Norway 2009-11




Dr. Peter Aderhold
Description of actual and potential Norway holiday maker


       Interest in alternative holiday destinations
       General holiday motivation/expectation
       Interest in types of holiday




Dr. Peter Aderhold
Alternative holiday destinations of potential Norway tourists 2012-2014 (%)


        Norway             15                         85



      Germany                    34              36            70%

       Sweden          6               58                    66%

         Spain              19              45               64%


      Denmark          7               54                    61%
                                                               plan relatively certain
           Italy           14          41              55%     consider

                   0              20        40         60          80            100




Dr. Peter Aderhold
Bevölk
                                            .      Norway      Index
    General holiday motivation (top 10)            Hard pot.


                                            %         %         %

    Relaxation, no stress                  66         77       117

    Recuperate                             59         71       120

    Enjoy nature (RA 2011: 55/79/140)      50         68       136

    Escape from daily routine              65         66       102

    Sun, warmth, good whether              67         59        88

    Feel free                              55         58       105

    New impressions                        41         62       151

    Travel around, be on the move          36         52       144

    Get to know other countries            33         55       166

    New experiences                        40         49       122

    Healthy climate                        43         49       113


Dr. Peter Aderhold
Experience 2009 – 2011 with types of holiday (%)


         60          56
                                                                                   Population 2009-11
         50                        45                                              Norway 2009-11
         40                                   35
                30                                           29
         30                   23                                       24
                                         17                                        19          18
         20                                                                                               16
                                                        10         8                       9          7
         10                                                                    2
          0



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  Norway guests significant more interested in nature and active orientated holidays



Dr. Peter Aderhold
Interest 2012 – 2014 with types of holiday (%)


           70                                                                     Population 2012-14
                        59
           60                        51                                           Norway 2012-14
           50                                    44           42
                  38
           40                                                             35           35          35        34
                                30
           30                              21            23
                                                                     14           17          15        17
           20
           10
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  Norway guests significant more interested in nature and active orientated holidays



Dr. Peter Aderhold
Main results with regard to
                 internet access and usage of internet

                                 on base of
                     der RA 2012 face-to-face (n = 7703)
                     und der RA online 11/2011 (n = 2016)




Dr. Peter Aderhold
Access to internet and experience for information and booking in tourism
    Base: Population = 100%




    %                                                                  Jan 01
                 +135%                                                 Jan 04
   80                              73                                  Jan 08
                              70
   70                                                                  Jan 11
                                                         55            Jan 12
   60                                   +236%
                                                    49
   50
   40                                                          +725%         33
                                                                        29
   30
                31
   20
   10                                    15                    4
    0
               Access to internet       Experience with info   Experience with
                                                                  booking

Dr. Peter Aderhold
Norway holiday makers experience with internet (RA 2012)
   Internet-Erfahrung Norwegen-Urlauber (in %) 2012
                                              Populati   Norway holiday   Norway pot.
                                                on           2011           2012-14
                                                %             %               %
   Access to internet                           73            83             87


   Related to population (total)
   Experience with information (population)     55            72              73
   Experience with booking (population)         33            52              47


   Related to people with access
   Experience with info (onliner)               75            87             84
   Experience with booking (onliner)            45            63             54




Dr. Peter Aderhold
Using the internet for getting information about …
        (all people using the internet/Norway 2009-11)
                                               Information in the internet about ...

                   90             82
                   80                                                                                  all
                                                                   71                                                                       70
                   70                                                                                  Norway 2009-11
                             69
                                                   60
                   60                                                                                                                  64
                                                              60                49
                   50
                                              49                                             37
                   40                                                                                        30
                                                                           40                                                29
                   30
                   20                                                                   26                             25
                                                                                                       19
                   10
                    0




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Dr. Peter Aderhold
Using the internet for booking of …
       (all people using the internet/Norway 2009-11)

                                             Using the internet for booking of ...

           45                                 39
           40                                                                            total
           35                                                                            Norway 2009-11
           30                                                   27
                           25           33                                                                        24
           25                                                                21
           20                                              23                                    17
                      21
           15                                                                                                19
           10                                                           13
                                                                                           10
            5
            0
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Dr. Peter Aderhold
Main results of special analysis of
                           Nature holiday
              Expectations with regard to nature holiday

                            on the base of
                     RA 2012 face-to-face (n = 7703)




Dr. Peter Aderhold
Expectation on nature holiday (Norway holiday maker ++)

 Must be fulfilled at nature holiday    Population   Norway 2009-11   Index
                                            %              %
 Enjoy nature                              47             62          132
 Move around in free nature                40             59          148
 Holiday in healthy climate                37             48          130
 Good healthy meals                        32             43          134
 Experience untouched nature               24             31          130
 Visit natural nature-attractions          18             26          144
 Learn something about nature              13             24          185
 Accomodation in the middle of nature      13             22          169
 Ecological holiday, environmental         12             17          142
 Mondey stays in the region                10             15          150
 Meet people with interest in nature       11             15          136




Dr. Peter Aderhold
Expectation on nature holiday (Norway holiday maker +)


    Must be fulfilled with nature holiday   Population   Norway 2009-11   Index
                                                %              %
    Relaxation and recreation                  45             54          120
    Rest, do nothing                           39             44          113
    Observe animals in natural
    sourrounding                               15             17          113
    Nature parks                               13             14          108
    Natur attractions such as nature
    museums                                     9              9          100
    Contact to animals                          9              5           55


    Don‘t make nature holiday                  30              3           10




Dr. Peter Aderhold
My holiday should be as ecological as possible and take consideration to
    natural resources and environment (agreement/disagreement in %)



              50
                            41
              40                                 37
                                           42
              30                                                      22
                      31
              20                                                 25
              10

               0
                      completely            neutral            completely
                     agree/agree                             disagree/agree

                                   Population   Norway 2009-11




Dr. Peter Aderhold
In case of questions to table and graphs:

                         aderhold@aderhold.dk




Dr. Peter Aderhold
Dr. Peter Aderhold
Fundus
                     not used charts




Dr. Peter Aderhold
Analysis of actual and potential Norway holiday maker
                          Norw       Norw        N 2012-14      N 2012-14           N 2012-14
                         2009-11     2011        Pot. total       hard pot.            soft pot.
    Person in mio.          2,0       0,45           8,1             1,20                   6,9
                            %          %             %                %                      %
    N 2009-2011             100       100          (12) 13          (32) 35                 (9) 9
    N 2012-14
    NEW potential                                  (88) 87          (68) 65             (91) 91
    N 2012-14
    Potential total       (55) 51    (62) 50        100              100                    100
    N 2012-14
    Hard potential        (22) 21    (42) 36       (16) 15
    N 2012-14
    soft potential        (32) 30    (19) 14       (84) 85


    First time Norway               (59) 58
    Holiday in N
    before                          (41) 42


    NEW potential = interest for N 2012-14, but no holiday in N 2009-2011; (RA 2011 data)


Dr. Peter Aderhold
Structure in accordance to age, income and
                         education (%)
                  Zusammensetzung Bev./N 2009-11 und N 2012-14 hartes P. (%)

     60                                                              52
     50                     45                                                                   46
     40                                                     36
                                                                                          32
                                    28
     30                                                                            22
     20      14      13                           12
     10
      0
           14-29 30-39 40-59      60+           u. EK m. EK o. EK               Haupt   Real   Abi+

                     Population total    Norway 2009-2011        Norway 2012-2014 hard pot.




Dr. Peter Aderhold
Structure in accordance to social strata

       60
                                                                     50
       50                                                  47
                      42     41                 52
       40

       30

       20
               23                                                                            25    12     9
       10

        0

                     Upper                             Medium                                     Lower

                                  Population   Norw ay 2009-11   Norw ay 2012-14 hard pot.




  Norway holiday maker are belonging to upper (40%) and medium (50%) social strate (90%)




Dr. Peter Aderhold
Experience with + interest in special types of holiday
                      Population.    Norway          Population.        Norway

                      Experience    Experience         Interest         Interest

                      2009-2011      2009-11     2012-2014 Potenzial   2012-14 Pot

                          %             %                %                 %

   Nature (2012-11)     22-30        43-56             29-38             51-59

   Adventure              23           45                30                51

   Active                 17           35                21                44

   Walking                9            18                17                35

   Winter snow            7            16                15                35



Dr. Peter Aderhold
Experience with + interest in special types of holiday
                     Population.    Norway          Population.        Norway

                     Experience    Experience         Interest         Interest

                     2009-2011      2009-11     2012-2014 Potenzial   2012-14 Pot

                         %             %                %                 %

 Round trip              10           29                23                42

 Cruise                  2            19                14                35

 Health                  6            10                18                29

 Culture                 6            10                13                25




Dr. Peter Aderhold
Experience with + interest in special types of holiday

                     Population.    Norway          Population.        Norway
                     Experience    Experience         Interest         Interest
                     2009-2011      2009-11     2012-2014 Potenzial   2012-14 Pot
                         %             %                %                 %
  Holiday
     appartment          29           38                54                71
  Holiday home           15           26                37                60
  Camping total          8            24                17                34
  Caravan                3             6                 8                28
  Mobile home            3             9                 8                20
  Tent                   4            10                 8                19
  Coach                  12           24                20                24




Dr. Peter Aderhold
Experience with + interest in special types of holiday
                      Population.    Norway          Population.        Norway

                      Experience    Experience         Interest         Interest

                      2009-2011      2009-11     2012-2014 Potenzial   2012-14 Pot

                          %             %                %                 %

   Nature (2012-11)     22-30        43-56             29-38             51-59

   Adventure              23           45                30                51

   Active                 17           35                21                44

   Walking                9            18                17                35

   Winter snow            7            16                15                35



Dr. Peter Aderhold
Experience with + interest in special types of holiday
                     Population.    Norway          Population.        Norway

                     Experience    Experience         Interest         Interest

                     2009-2011      2009-11     2012-2014 Potenzial   2012-14 Pot

                         %             %                %                 %

 Round trip              10           29                23                42

 Cruise                  2            19                14                35

 Health                  6            10                18                29

 Culture                 6            10                13                25




Dr. Peter Aderhold
Experience with + interest in special types of holiday

                     Population.    Norway          Population.        Norway
                     Experience    Experience         Interest         Interest
                     2009-2011      2009-11     2012-2014 Potenzial   2012-14 Pot
                         %             %                %                 %
  Holiday
     appartment          29           38                54                71
  Holiday home           15           26                37                60
  Camping total          8            24                17                34
  Caravan                3             6                 8                28
  Mobile home            3             9                 8                20
  Tent                   4            10                 8                19
  Coach                  12           24                20                24




Dr. Peter Aderhold
Structure in accordance to life cycle
                                                                                                                                                     More than 60% 40+ travelling
                        35
                                                                                                                                                           without children
                        30                                                                                                                                      28
                        25                                                                                                                                                                                  23
                        20
                                            15
                        15

                                                           9                                                              9
                        10
                                                                                                                                                                                   7
                                                                                                      5                                                                                                                          5
                         5

                         0              .              .                                      6                       3                                     .                  .
                                   ch                ch                                                          -1                                      ch                 ch                         le
                            no                  no
                                                                                         to                                                          o                                                                      ne
                          d/                                                        up                       6                                  /n                   /n
                                                                                                                                                                        o                         up                 al
                                                                                                                                                                                                                        o
                                             d/                                                          .
                                                                                                                                              ed                   ne                           co
                       rie             rie                                  hi
                                                                               ld                     ch                                 ri                                                 +                    +
                     ar              ar                                    c                    ith                                   ar                    al
                                                                                                                                                               o
                                                                                                                                                                                       60                   60
                   nm              /m                                 .+                    w                                     m                 60
             9/
               u              39                                  m                   ily                                    60                   0-
         3               u.                                    fa              fa
                                                                                  m                                        0-                   4
    u.                                                                                                                    4

                                                                                      Population                 Norway 2009-11                  Norway 2012-14 hard pot.




Dr. Peter Aderhold
Structure in accordance to Nielsen-regions

           45

           40                                                                                                38
           35
           30
           25                                                                28
           20              18                    18                                   17
                                      22                                                           21
           15
                   16                                               10
           10                                             14
            5
            0
                N I SH, HH, NS, B       N II NRW         N IIIA H, RhPf     N IIIB+IV BW,       N V - VII gl.Øst-T.,
                                                                             Bay, Saar                Berlin

                                    Population     Norway 2009-11    Norway 2012-14 hard pot.




Dr. Peter Aderhold

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Dr. Peter Aderhold: Tourism Demand

  • 1. Dr. Peter Aderhold Büro TourismusForschung + Planung Main results from the German Reiseanalyse 2012 (RA 2012) and RA online 11/2011 regarding Tourism Demand on the German Market for Norway Dr. Peter Aderhold © Mai 2012 Dieses Dokument ist Teil einer Präsentation und ohne die mündlichen Erläuterungen unvollständig. Dr. Peter Aderhold
  • 2. Content  Development of the German market in general  Market position of Norway 2012 Analysis of Noway’s market potential on the German market  Analysis of interested holiday maker for Noway  Selected aspects of potential holiday maker for Norway Main results of special analysis on „Nature holiday“ Dr. Peter Aderhold
  • 3. Reiseanalyse 2012: Methode  7.703 personal face-to-face interviews in Jan./Febr. 2012  about 1.500 sample-points  in private households  Random-Stichprobe  Representative for German speaking population of 14 years and older (70,33 Mio. = 100%)  since RA 2011 also including German speaking foreigners living in Germany  Length of interview: Ø 60 minutes  Supplemented by „RA online“ - 2.000 + 2.500 online-Interviews - in Mai + Nov. 2011 - 14 to 70 years Dr. Peter Aderhold
  • 4. Development of the German market in the view of Norwegian statistics Registrered nights and arrivals of German holiday maker (mio.) 2 1,74 1,661 1,69 1,68 1,632 1,586 1,595 1,5 1 0,514 0,527 0,544 0,496 0,527 0,629 0,621 0,5 0 2005 2006 2007 2008 2009 2010 2011 Tyske gaestedoegn Tyske Ankomster Nights in commercial registrered hotels etc. 2011: 1,6 mio. Number of arrivals of German tourists 2011: 621 000 Stagnation auf dem deutschen Markt ? Attention: not covering all tourists and their accomodation !!! Dr. Peter Aderhold
  • 5. Selected data on the Development of the German holiday market in general Dr. Peter Aderhold
  • 6. Development of holiday propensity Share of Germans (14 years +) taking per year at least one holiday of at least 4 nights/5 days % 90 80 78 76,2 70 74,8 60 50 40 Stability – or stagnation – despite of 30 economic ups and downs 20 24 10 0 54 58 62 66 70 74 78 82 86 90 94 98 02 06 11 Dr. Peter Aderhold
  • 7. Development of number of holidays (in mio.) Since 1989 including East Germans, since 2011 also including German speaking foreigners living in Germany 80 Total holidays 69,51 m 70 up to 1989 western Germany only→ 60 Additional holidays 15,91 m 50 40 30 Main holidys 53,60 m 20 10 0 1971 1980 1995 Main holidays Additional holidays Dr. Peter Aderhold
  • 8. Development of share of holiday abroad/in Germany % 100 Germany 85% 80 Abroad 69% 60 40 Germany 31% 20 Effect of Abroad 15% reunification 0 1954 1960 1990 2011 Balance achieved between travel abroad (70%) and in Germany (30%), but changes in between destinations Dr. Peter Aderhold
  • 9. Development of frequency of travel % 100 18 13 32 80 44 25 60 36 36 40 32 62 20 46 24 32 0 1972 1982 1992 2011 frequent traveller occasional traveller infrequent traveller Increasing share of frequent travellers leads to stability of demand Dr. Peter Aderhold
  • 10. Holiday propensity and age % 100 80 60 2011 40 1989 20 1979 1970 0 14 - 19 20 - 29 30 - 39 40 - 49 50 - 59 60 - 69 70+ Growth of demand during last 10 – 20 years result of increasing holiday activities of 60 + generation and increasing number of 60+ Dr. Peter Aderhold
  • 11. Holiday propensity and social strata Holiday propensity % 91% 100 80% 33 15 56% 50 8 58 65 48 0 Upper Medium Lower Main holiday Additional holiday (Increasing) Gape of society also with regard to travelling Dr. Peter Aderhold
  • 12. Norways market position on the German market in 2011 nearly unchanged Dr. Peter Aderhold
  • 13. Norway 2009-2011 with 2.9%markedshare ranking no 18 Spanien 24,6 Italien 16,8 Österreich 15 Türkei 13,3 Frankreich 8,2 Kroatien 6,5 Griechenland 6,4 Niederlande 6,2 Dänemark 5,5 Dänemark Nr. 9: 5,5% Polen 4,2 Schweiz 4,2 Ägypten 3,8 Tschech. Rep. 3,4 USA 3,3 Asien 3,2 Großbritannien 3,2 Ungarn 3,1 Norwegen 2,9 Norwegen Nr. 18: 2,9% Portugal 2,7 Schweden 2,4 Scheden Nr. 20: 2,4% 0 5 10 15 20 25 30 Dr. Peter Aderhold
  • 14. Norway 2012-2014 with 11% marked potential ranking no 12 … as in the years before Spanien 41,1 Italien 31,4 Türkei 26,5 Österreich 25,9 Ranking Frankreich 19,3 Griechenland 18,8 Potential no 12 Kroatien 15,9 Ungarn 15,2 Markedsshare no. 18 Dänemark 14 Dänemark Nr. 9: 14% Schweiz 13,1 Niederlande 11,8 Indication for Norwegen 11,5 Norwegen Nr. 12: 12% opportunities Polen 11,3 Portugal 11,3 Schweden 11,1 Scheden Nr. 15: 11% Ägypten 10,8 Asien 10,7 USA 8,7 Großbritannien 8,7 Tschech. Rep. 6,5 0 10 20 30 40 50 Dr. Peter Aderhold
  • 15. Market potential of holiday regions 2005/2012 Development of market potential from 2005-07 to 2012-14 (% ) +15% 2005-07 80 70 +5% +36% 2012-14 60 60 53 61 +13% 57 +16% +5% - 8% 40 34 29 39 24 22 30 20 26 25 21 0 d r n ee . a t-E a a la e p op op m l ch ie ro es el ur -Z r u ts Eu itt - /W -E -E rn eu .M d- d Fe st D el or Sü O -E itt er N M er nt ss ru Au ie H Northern Europe stagnating at about 20% market potential Dr. Peter Aderhold
  • 16. Keyfigues Norway RA 2009/RA 2010/RA 2011 (m) 10 8,1 8 6,9 6 4 2 2 1,2 0,5 0 N last 3 years N last year N pot. Total N pot. Hard N pot. Soft RA 2010 (Mio.) RA 2011 (Mio.) RA 2012 (Mio.) N last 3 Norway N-pot N-pot N-pot years last year * total hard soft RA 2010 (m.) 2,1 (0,6) 8,56 1,2 7,3 RA 2011 (m.) 1,9 (0,6) 8,39 1,4 7,0 RA 2012 (m.) 2,0 (0,5) 8,1 1,2 6,9 2010/12 (m 2,0 (0,6) 8,2 1,2 7,0 •Last year figures statistical unsecure data Dr. Peter Aderhold
  • 17. Interest for Norway 4 times as big as volume of holiday makers Norway last 3 years Norway next 3 years 2,9% (2,0 mio.) 11,5% (8,1 million) of the German population took of the German population plan a at least one holiday in Norway holiday in Norway within the next during the last 3 years 3 years 2012-14 “relatively certain” or at least generally consider a holiday in Norway Interest for Norway 4 times as big as volume of holiday makers  Opportunities for marketing ! Dr. Peter Aderhold
  • 18. Soft potential 5 times as big as hard potential Norway last 3 years Norway next 3 years 2,9% (2,0 mio.) 11,5% (8,1 million) of the German population took of the German population plan a at least one holiday in Norway holiday in Norway within the next during the last 3 years 3 years 2012-14 “relatively certain” or at least generally consider a holiday in Norway 15% (1,2 Mio.) 85% (6,9 Mio.) ‘Hard Norway potential” ‘Soft Norway potential” Plan relatively certain a holiday in Norway Consider a holiday in Norway 2012-2014 2012-2014 Dr. Peter Aderhold
  • 19. Large NEW potential opens market opportunities Norway last 3 years Norway next 3 years 2,9% (2,0 mio.) 11,5% (8,1 million) of the German population took of the German population plan a at least one holiday in Norway holiday in Norway within the next during the last 3 years 3 years 2012-14 “relatively certain” or at least generally consider a holiday in Norway 13% (1,0 mio.) 87% (7.1 mio.) ‘Potential repeater of Norway” ‘NEW potential” “Interest YES + experience YES” “Interest YES + experience NO” Dr. Peter Aderhold
  • 20. Knowledge of Norway from previous holidays (%) Holiday in Norway before Holiday in Norway 2009-2011 45 40 42 42 41 35 35 30 25 20 15 10 13 5 9 0 N 2009 N 2010 N 2011 Pot total hard pot soft pot About 40% of all actual Norway-tourists from Germany have had holiday before, abouot 60% are „unexperienced“ Norway-guests About 15% of all potential Norway-guests from Germany have been in Norway before, 85% no previous experience („new potential“) Dr. Peter Aderhold
  • 21. Interest to take holiday in Norway 2012-14 (%) – hard and soft potential 120 100% 100 80 51% 50% 60 85 40 14 30 20 36 21 15 0 N 2009-2011 N 2011 N 2012-14 hard potential soft potential About 50% of all actual Norway-tourists from Germany have interest to visit Norway on a holiday again (potential repeater) Dr. Peter Aderhold
  • 22. Desctiption of the market potential for Norway (aim group) Comparison Population total Norway holiday maker 2009-2011 Potential Norway holiday maker 2012-2014 (hard p.) Dr. Peter Aderhold
  • 23. Structure in accordance to age, income and education (%) Zusammensetzung Bev. and Norway 2009-11 (%) 60 52 50 42 44 38 37 40 31 30 25 20 12 11 10 7 0 14-29 30-39 40-59 60+ u. EK m. EK o. EK Haupt Real Abi+ Population total Norway 2009-2011 80% over 40/no children in household - medium or high income - good education Dr. Peter Aderhold
  • 24. Structure in accordance to life cycle More than 70% 40+ travelling 35 without children 31 30 26 25 20 15 12 10 8 7 7 8 5 3 0 . . 6 3 . . ch ch to -1 ch ch le no o 6 no o p ne d/ d /n up . / /n ou al o rie rie i ld ch ri ed ne + c + ar ar ch ith ar al o 60 60 nm /m .+ w m 60 9/ u 39 m ily 60 0- 3 u. fa fa m 0- 4 u. 4 Population Norway 2009-11 Dr. Peter Aderhold
  • 25. Structure in accordance to social strata 60 47 50 42 40 52 30 20 23 25 12 10 0 Upper Medium Lower Population Norw ay 2009-11 Norway holiday maker are belonging to upper (42%) and medium (47%) social strate (90%) Dr. Peter Aderhold
  • 26. Structure in accordance to Nielsen-regions 45 42 40 35 30 25 28 19 18 20 22 14 21 15 16 10 14 7 5 0 N I SH, HH, NS, B N II NRW N IIIA H, RhPf N IIIB+IV BW, Bay, N V - VII gl.Øst-T., Saar Berlin Population Norway 2009-11 Dr. Peter Aderhold
  • 27. Description of actual and potential Norway holiday maker Interest in alternative holiday destinations General holiday motivation/expectation Interest in types of holiday Dr. Peter Aderhold
  • 28. Alternative holiday destinations of potential Norway tourists 2012-2014 (%) Norway 15 85 Germany 34 36 70% Sweden 6 58 66% Spain 19 45 64% Denmark 7 54 61% plan relatively certain Italy 14 41 55% consider 0 20 40 60 80 100 Dr. Peter Aderhold
  • 29. Bevölk . Norway Index General holiday motivation (top 10) Hard pot. % % % Relaxation, no stress 66 77 117 Recuperate 59 71 120 Enjoy nature (RA 2011: 55/79/140) 50 68 136 Escape from daily routine 65 66 102 Sun, warmth, good whether 67 59 88 Feel free 55 58 105 New impressions 41 62 151 Travel around, be on the move 36 52 144 Get to know other countries 33 55 166 New experiences 40 49 122 Healthy climate 43 49 113 Dr. Peter Aderhold
  • 30. Experience 2009 – 2011 with types of holiday (%) 60 56 Population 2009-11 50 45 Norway 2009-11 40 35 30 29 30 23 24 17 19 18 20 16 10 8 9 7 10 2 0 an w e p re ng se e ur tri av no t iv tu ui nt ki d ar rs Ac Na al Cr un ve C te W Ad p/ Ro in m W Ca Norway guests significant more interested in nature and active orientated holidays Dr. Peter Aderhold
  • 31. Interest 2012 – 2014 with types of holiday (%) 70 Population 2012-14 59 60 51 Norway 2012-14 50 44 42 38 40 35 35 35 34 30 30 21 23 14 17 15 17 20 10 0 an w e p re ng se e ur tri no av t iv tu ui nt ki d ar rs Ac Na al Cr un ve C te W Ad p/ Ro in m W Ca Norway guests significant more interested in nature and active orientated holidays Dr. Peter Aderhold
  • 32. Main results with regard to internet access and usage of internet on base of der RA 2012 face-to-face (n = 7703) und der RA online 11/2011 (n = 2016) Dr. Peter Aderhold
  • 33. Access to internet and experience for information and booking in tourism Base: Population = 100% % Jan 01 +135% Jan 04 80 73 Jan 08 70 70 Jan 11 55 Jan 12 60 +236% 49 50 40 +725% 33 29 30 31 20 10 15 4 0 Access to internet Experience with info Experience with booking Dr. Peter Aderhold
  • 34. Norway holiday makers experience with internet (RA 2012) Internet-Erfahrung Norwegen-Urlauber (in %) 2012 Populati Norway holiday Norway pot. on 2011 2012-14 % % % Access to internet 73 83 87 Related to population (total) Experience with information (population) 55 72 73 Experience with booking (population) 33 52 47 Related to people with access Experience with info (onliner) 75 87 84 Experience with booking (onliner) 45 63 54 Dr. Peter Aderhold
  • 35. Using the internet for getting information about … (all people using the internet/Norway 2009-11) Information in the internet about ... 90 82 80 all 71 70 70 Norway 2009-11 69 60 60 64 60 49 50 49 37 40 30 40 29 30 20 26 25 19 10 0 ce n ot er n io r tio n ht sp i ca f pr ai at of ig a Tr e tin l od of Fl or ta th en s at om on on de er R ris cc op y es a pa A id it i ur om ol iv To H ct C A Dr. Peter Aderhold
  • 36. Using the internet for booking of … (all people using the internet/Norway 2009-11) Using the internet for booking of ... 45 39 40 total 35 Norway 2009-11 30 27 25 33 24 25 21 20 23 17 21 15 19 10 13 10 5 0 n ur t r ke tio n ht ca to ai ig tic a Tr l od ge Fl ta ry en ka om t En R c cc Pa A Dr. Peter Aderhold
  • 37. Main results of special analysis of Nature holiday Expectations with regard to nature holiday on the base of RA 2012 face-to-face (n = 7703) Dr. Peter Aderhold
  • 38. Expectation on nature holiday (Norway holiday maker ++) Must be fulfilled at nature holiday Population Norway 2009-11 Index % % Enjoy nature 47 62 132 Move around in free nature 40 59 148 Holiday in healthy climate 37 48 130 Good healthy meals 32 43 134 Experience untouched nature 24 31 130 Visit natural nature-attractions 18 26 144 Learn something about nature 13 24 185 Accomodation in the middle of nature 13 22 169 Ecological holiday, environmental 12 17 142 Mondey stays in the region 10 15 150 Meet people with interest in nature 11 15 136 Dr. Peter Aderhold
  • 39. Expectation on nature holiday (Norway holiday maker +) Must be fulfilled with nature holiday Population Norway 2009-11 Index % % Relaxation and recreation 45 54 120 Rest, do nothing 39 44 113 Observe animals in natural sourrounding 15 17 113 Nature parks 13 14 108 Natur attractions such as nature museums 9 9 100 Contact to animals 9 5 55 Don‘t make nature holiday 30 3 10 Dr. Peter Aderhold
  • 40. My holiday should be as ecological as possible and take consideration to natural resources and environment (agreement/disagreement in %) 50 41 40 37 42 30 22 31 20 25 10 0 completely neutral completely agree/agree disagree/agree Population Norway 2009-11 Dr. Peter Aderhold
  • 41. In case of questions to table and graphs: aderhold@aderhold.dk Dr. Peter Aderhold
  • 43. Fundus not used charts Dr. Peter Aderhold
  • 44. Analysis of actual and potential Norway holiday maker Norw Norw N 2012-14 N 2012-14 N 2012-14 2009-11 2011 Pot. total hard pot. soft pot. Person in mio. 2,0 0,45 8,1 1,20 6,9 % % % % % N 2009-2011 100 100 (12) 13 (32) 35 (9) 9 N 2012-14 NEW potential (88) 87 (68) 65 (91) 91 N 2012-14 Potential total (55) 51 (62) 50 100 100 100 N 2012-14 Hard potential (22) 21 (42) 36 (16) 15 N 2012-14 soft potential (32) 30 (19) 14 (84) 85 First time Norway (59) 58 Holiday in N before (41) 42 NEW potential = interest for N 2012-14, but no holiday in N 2009-2011; (RA 2011 data) Dr. Peter Aderhold
  • 45. Structure in accordance to age, income and education (%) Zusammensetzung Bev./N 2009-11 und N 2012-14 hartes P. (%) 60 52 50 45 46 40 36 32 28 30 22 20 14 13 12 10 0 14-29 30-39 40-59 60+ u. EK m. EK o. EK Haupt Real Abi+ Population total Norway 2009-2011 Norway 2012-2014 hard pot. Dr. Peter Aderhold
  • 46. Structure in accordance to social strata 60 50 50 47 42 41 52 40 30 20 23 25 12 9 10 0 Upper Medium Lower Population Norw ay 2009-11 Norw ay 2012-14 hard pot. Norway holiday maker are belonging to upper (40%) and medium (50%) social strate (90%) Dr. Peter Aderhold
  • 47. Experience with + interest in special types of holiday Population. Norway Population. Norway Experience Experience Interest Interest 2009-2011 2009-11 2012-2014 Potenzial 2012-14 Pot % % % % Nature (2012-11) 22-30 43-56 29-38 51-59 Adventure 23 45 30 51 Active 17 35 21 44 Walking 9 18 17 35 Winter snow 7 16 15 35 Dr. Peter Aderhold
  • 48. Experience with + interest in special types of holiday Population. Norway Population. Norway Experience Experience Interest Interest 2009-2011 2009-11 2012-2014 Potenzial 2012-14 Pot % % % % Round trip 10 29 23 42 Cruise 2 19 14 35 Health 6 10 18 29 Culture 6 10 13 25 Dr. Peter Aderhold
  • 49. Experience with + interest in special types of holiday Population. Norway Population. Norway Experience Experience Interest Interest 2009-2011 2009-11 2012-2014 Potenzial 2012-14 Pot % % % % Holiday appartment 29 38 54 71 Holiday home 15 26 37 60 Camping total 8 24 17 34 Caravan 3 6 8 28 Mobile home 3 9 8 20 Tent 4 10 8 19 Coach 12 24 20 24 Dr. Peter Aderhold
  • 50. Experience with + interest in special types of holiday Population. Norway Population. Norway Experience Experience Interest Interest 2009-2011 2009-11 2012-2014 Potenzial 2012-14 Pot % % % % Nature (2012-11) 22-30 43-56 29-38 51-59 Adventure 23 45 30 51 Active 17 35 21 44 Walking 9 18 17 35 Winter snow 7 16 15 35 Dr. Peter Aderhold
  • 51. Experience with + interest in special types of holiday Population. Norway Population. Norway Experience Experience Interest Interest 2009-2011 2009-11 2012-2014 Potenzial 2012-14 Pot % % % % Round trip 10 29 23 42 Cruise 2 19 14 35 Health 6 10 18 29 Culture 6 10 13 25 Dr. Peter Aderhold
  • 52. Experience with + interest in special types of holiday Population. Norway Population. Norway Experience Experience Interest Interest 2009-2011 2009-11 2012-2014 Potenzial 2012-14 Pot % % % % Holiday appartment 29 38 54 71 Holiday home 15 26 37 60 Camping total 8 24 17 34 Caravan 3 6 8 28 Mobile home 3 9 8 20 Tent 4 10 8 19 Coach 12 24 20 24 Dr. Peter Aderhold
  • 53. Structure in accordance to life cycle More than 60% 40+ travelling 35 without children 30 28 25 23 20 15 15 9 9 10 7 5 5 5 0 . . 6 3 . . ch ch -1 ch ch le no no to o ne d/ up 6 /n /n o up al o d/ . ed ne co rie rie hi ld ch ri + + ar ar c ith ar al o 60 60 nm /m .+ w m 60 9/ u 39 m ily 60 0- 3 u. fa fa m 0- 4 u. 4 Population Norway 2009-11 Norway 2012-14 hard pot. Dr. Peter Aderhold
  • 54. Structure in accordance to Nielsen-regions 45 40 38 35 30 25 28 20 18 18 17 22 21 15 16 10 10 14 5 0 N I SH, HH, NS, B N II NRW N IIIA H, RhPf N IIIB+IV BW, N V - VII gl.Øst-T., Bay, Saar Berlin Population Norway 2009-11 Norway 2012-14 hard pot. Dr. Peter Aderhold