1. ~~~ PROTYPE & TEST ~~
TEACHERS PARTICIPATE IN WORKPLACE
INTERNSHIPS TO DEVELOP A FEEL FOR
WORKPLACE NEEDS
MD ALAMGIR
Aug. 19, 2013

2. Roadmap for Prototype/Test Presentation
• Summary from Empathize/Define and Ideate Phases
• The downselected three candidate Ideas from Ideation
• Selected one idea for creating two prototypes
• Prototyping Approach
• Quick Brainstorming before Prototyping
• Low-Rez Fidelity first, then improve Iteratively
• Hybrid- Teachers/Students Job shadowing model
• Prototypes Selected
• Testing Approach
• Tests and Feedback
• Future work to further improve Prototype

3. Summary from Empathize / Define Phase
Stakeholder
Community College Teachers who educate students for placement
in Companies/Workplaces in the State.
Problem Statement
College Teachers need successful collaboration with employers to
help students effectively transition from school to work.
Insight
Many teachers are not trained to collaborate in school-to-
work activities. Developing a wide variety of collaborative
activities is key to school-to-work success.

4. Three Key Ideas (Ideate Phase)
1. Teachers guiding students for completing
design projects for local industries
2. Teachers participate in workplace internships
to develop a feel for the workplace needs
3. Curriculum development for School to Work
Transition
Idea Selected for
Prototype/Test

5. Quick Brainstorming Before Prototyping
• Why Teachers benefit from Job shadowing at Workplaces:
• Teachers may not know the detail requirements and expectation in a
variety of job settings and scenarios such as industrial, R&D, High
Tech, Healthcare, Government
• How Teacher can participate in and/or learn from documented
Job Shadowing Experiences at Diverse Workplaces
• Teachers can learn from Student Job Shadowing
• Teachers interview and survey students who have job shadowed
• Teachers independently participate in job shadow
• Teachers go along with students for Job Shadow (Could be Prototype
1 (involves trips to Workplaces for Jobshadowing)
• Teachers/Students collect available “Workplace Scenario Based on
line training, videos, and resources, hyperlinks), and make these
resources available to students at the college (Prototype 2, Training)

6. The Two Prototypes Chosen
• Prototype 1:
• Teachers job shadowing at actual workplaces with group of students
from the same college
• Prototype 2:
• Teachers and students jointly learn about workplace environment and
skills needed using available Online and Simulated Workplace
Experience Programs

7. Prototyping Process
• Teachers participate in Job
shadowing as a method for
gathering short term
workplace Internship
experience
Job shadow example videos:
•http://www.youtube.com/watch?v=sSmhaE
WU8jg
•http://www.youtube.com/watch?v=3AVOM7
XvkB8
http://www.youtube.com/watch?v=pAqo5IV
nBv0
• Select two prototypes to make
the Teacher experiences more
contextual, and if appropriate
combine the best of the two
prototypes. This way, the
College students can learn
about Workplace needs from
effectively from Teachers and
their transition to workplace
will be easier.
Prototype 1
Prototype 2
• PrEtotype (Low-Rez:
low resolution)
• Medium Resolution
(Med-Rez) Prototype
after incorporating
initial feedback
• Final Prototype (in
future), after further
tests at more colleges
User Test of the
Prototypes
•Low-Rez Prototype
•Three face-to -face
tests by Teachers
•Six more tests by
Teacher/Students/workpl
ace employee after
prototype emailed and
walked through over the
phone
•Feedback Received on
•What worked
•Improvements/challenge
•Feedback
incorporated into
Med-Rez Prototype
User
Feedbacks
Teachers (=Users, Stakeholders) participating in Workplace
Internships to develop feel (experience) for Workplace needs
Prototype
Fidelity

8. Industry and Business Types for Job
Shadowing
• Both Big Businesses and Small Business Companies
• Manufacturing
• Healthcare
• Engineering /Design
• Social Services
• Energy
• Education
• Retailing
• Finance/Accounting
• Government
• Armed forces
• Administration
• National Infrastructure Projects

9. Prototype 1 – Low Fidelity
Teachers participating in Workplace Job Shadowing to develop a feel
for Workplace needs
Participants
Codes

10. Prototype 2 – Low Fidelity
Teachers and students jointly learn about workplace
environment and skills needed using available Online and
Simulated Workplace Experience Programs
Codes
e.g. http://virtualjobshadow.com/
Participants

11. Prototype Testing Approach
Understand objectives, identify target audience and determine which
Prototype will be evaluated by participants (e.g., prototype1, 2. or
both).
Gather feedback on Low-Resolution Prototype early enough and
improve to Medium Resolution and sequentially to Final detailed
resolution prototype.
Develop a test plan, which will ensure necessary feedback is
gathered during the test sessions.
• One-on-one test sessions (either 30 or 45 minutes long) conducted
over two consecutive days. During the test sessions, participants
perform defined tasks and are asked questions about what they think
about the prototype. [Mid to Hi-Rez Prototyping Levels]
• After testing is complete, the results are recorded analyzed and
compiled into a Database and Report, which contains actionable
recommendations for fixing the observed issues with the prototype
solution

12. The Prototype Tests and Key Feedbacks
Tester # Tester Test Mode Feedback Low-Rez Prototype 1 Feedback Low-Rez Prototype 2
1 Teacher 1 Email, Phone Consolidate Steps 1 to 3 This is cost effective and will
work better
2 Teacher 2 Email, Phone Familiarize teachers with Job
shadow details
Form a student teacher Team
3 Teacher 3 Email, Phone Step 6 (Seminar) - Invite
workplace supervisors as
speakers
In the Review Applicability stage
involve Students. Connect with
other colleges /work with them
4 Workplace Rep 1 Face to Face Schedule at least a month
before Job shadow
You should contact HR and
Communications Dept. for videos
5 Workplace Rep 2 Face to Face Provide student academic
background for proper routing of
Job shadow opportunities
Explore with the companies if
they will provide job specific
feedback for training selection
6 Student 1 Skype Select Student Lead in Step 1.
Make seminars once a
Semester
Get college IT department to
help with creating a page for
these links on college web site
7 Student 2 Email, Phone I think there will be problem
coordinating teachers and
students (will email details)
Inform students via (Twitter,
Facebook) about updates.
Create a college JS FB page
8 Student Intern Face to Face I think the debriefing (Step 5) is
important for knowledge capture
Company proprietary info will be
out of bounds
9 College
Secretary/Admin
Phone I can help locating companies
offering Job shadowing locally
I can get Judi to help with
creating an Training Database

13. Recommendation for Improving the
Prototype to next Fidelity Level
• Implement the feedbacks received on Low-Rez
Prototypes 1 and 2 and send back to
Stakeholder/reviewer for additional feedback, if any
• Create informative web pages with visual map of the
process described in Prototype 1 and Prototype 2.
• Deploy the two hi-rez prototypes in “Sandbox” testing
mode first then in real environment
Sandbox testing is basically the ability to submit and process transactions, data,
etc. within an application that is not in a 'live' state. These transactions are not
ONLINE, or real so they have no effect. Basically this is a TESTING mode,
training mode for an application. Usually used in a development cycle.
• Perform the “Gut Check” for the Prototype (see next slide)
and improve as necessary.

14. Gut Check for Prototype Finalization
• Is there anything in the prototype that is unclear or
confusing?
• Would users prefer the prototype to look or behave
differently?
• Which features are of highest value to your target users?
• Are there any features or content missing from the
prototype?
• Are user expectations different than the intended
functionality?
• Usability Testing
• Focus Group and Realistic Case Studies (Use Cases)

15. Backup Slides

16. BACKUP: Job shadow related Videos
• http://www.youtube.com/watch?v=uMdvOPyTfVg
• http://www.youtube.com/watch?v=w114X6wEZ1Q
• http://www.youtube.com/watch?v=3GzBKoCK3Ik
• http://www.youtube.com/watch?v=pAqo5IVnBv0
• http://www.youtube.com/watch?v=HLrmNFQer5k