Presented at LILAC 2010

1. Plan and Produce the Information
Literacy Tutorial @ Your Library
Cathy Palmer
Head of Education and Outreach
University of California, Irvine
LILAC, 2010

2. Tutorial or OnlineWorkshop?
“Information delivery isnot teaching.”
Dr. Michael Dennin
UC IrvineOnlineTeaching Colloquy
October 29, 2009

3. Workshop Outline
• Review motivation to createonlinetutorials
• Outlinetutorial development process
• Rolesnecessary for success
• Short practicetutorial planning session

4. Why should library instruction go online?
• Onlineinstruction isagrowing trend in higher
education
• In 2009, 1 in 4 collegestudentsin theU.S. had
taken an onlinecourse
• Meetstheneed of adiverseand distributed body
of learners
• Scalability and leverage
• Just in time
• Point of need

5. Tutorial Development Process
1. Identify theneed/Definetheobjective:
“Why arewedoing this?”

6. 1. DefinetheObjective
For example:
Thepurposeof today'sworkshop isto learn theroles,
activities, and resourcesthat arenecessary to plan and
produceeffective, high quality, onlinetutorialsand
workshopsthat will support and facilitatestudents
acquisition of information literacy skills.
Thepurposeof ourlibraries' information literacy tutorial
is:
•Youranswergoes here!

7. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.

8. 2. Content and Audience
• Describecontent in onesentence.
o By theend of thistutorial, studentswill:
o Thepurposeof thistutorial is:
• Who istheintended audience?
• Bespecific
• Bewareof “project creep”

9. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.

10. 3. OutlinetheContent
• Brainstorm
• Storyboard
• Invitecollaboration
o Helpsensurebuy-in
o Avoid “gotchas”

11. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.

12. 4. Graphic Look and Feel
• Decideon agraphic look and feel that will:
o Appeal to your intended audience
o Help reinforceyour message
o Brand your product
o Createavisual connection with other library
produced materials
• “Editorial voice”
• Moreor lessfreedom in thisareadepending on the
productsand toolsused to createtutorial

13. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.

14. 5. Content Creation
• Createcontent
• PowerPoint isgreat for this
• Beruthlessin editing
• Oneperson makesfinal decision
• “Writing for theweb”

15. Writing for Web Activity
• Each of you hasaworksheet with adefinition or description
of atypical library resource, service, or concept. The
statement isaccurate, but it isalso detailed and wordy. The
number of wordsin thesedefinitionsvariesfrom 85 to 150
words
• First, edit thestatement to 50 words.
• Now, edit thestatement from 50 wordsto 25 words.
• What areyour observationsabout theprocessand theresults
of thisexercise?

16. Krug’s 3rd
law of usability
Get rid of half thewordson each page, then get rid
of half of what'sleft.
• Leavein just enough to beclear
• Givepeopleonly what they need
• Saying lesscommunicatesmore

17. Writing for Web Principles
Nation Shuddersat LargeBlock of Uninterrupted Text

18. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.
6. Instructional design

19. 6. Instructional Design
Recommended sequencefor presenting new information:
1. Tell: present theconcept (teach)
2. Show: demonstrateor giveexamples(teach)
3. Practice: apply what wasjust learned (learn)
4. Test: demonstratemastery (learn)

20. Curriculum Planning Reminder
Fivequestionsto ponder asyou design curriculum:
1. What do you want thestudentsto beableto do?
(Outcome)
2. What doesthestudent need to know in order to do this
well?(Curriculum)
3. What activity will facilitatethislearning?(Pedagogy)
4. How will thestudent demonstratethelearning?
(Assessment)
5. How will you know if thestudent hasdonethiswell?
(Assessment)

21. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.
6. Instructional design.
7. Program thetutorial

22. 7. Program the tutorial
• Programming
» Tell
- Remember writing for theweb
- Usevisualsthat reinforceconcept
- Short videos/audio
» Show
- Flash
- Jing/Camtasia/Captivatevideos
- YouTube

23. Programming, continued
• Practice
» Multiplechoicequizzes
- Giveimmediatefeedback
» Drag and drop activities
• Test
» Multiplechoice
» Others?

24. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.
6. Instructional design.
7. Program thetutorial.
8. User test

25. 8. User Test
• Doesn't haveto beelaborate
• 5-7 userswill help
• “Talk out loud”asyou go
• “Now do what thetutorial just taught you”
• “Tell mewhat thistutorial wasabout”
• “What would you suggest for improvements?”

26. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.
6. Instructional design.
7. Program thetutorial.
8. User test.
9. Review and edit

27. Tutorial Development Process, cont.
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.
6. Instructional design.
7. Program thetutorial.
8. User test.
9. Review and edit.
10.Final review for quality control

28. Roles
• Project Manager: TheQueen of Everything!
• Content Providers
• Graphic Design(er)
• Instructional Design(er)
• Program(mer)

29. Now it’s your turn
• You'vebeen assigned to aproject team by thecolor paper
pieceattached to your worksheet
• Each pieceisarole(Project Manager, Graphic Designer,
Content Provider(s), etc.)
• Theback of theworksheet describesthetutorial topic assigned
to your team (i.e. OrangeTeam=How to UsetheOnline
Catalog tutorial)
• Takeafew minutesto discussthequestionsand challenges
that your group would need to addressin order to createa
successful tutorial

30. Tutorial Development Process
1. Identify theneed:“Why arewedoing this?”
2. Decideon content and audience.
3. Outlinethecontent.
4. Decideon agraphic look and feel.
5. Createthecontent.
6. Instructional design.
7. Program thetutorial.
8. User test.
9. Review and edit.
10. Final review for quality control.

31. Project Questions
• What would behard about this
project?
• What would beeasy?

32. Wrap-up and questions
Questions? Comments?Observations?

33. Thank you for coming!