Presentation on Sunrise Integrated facility pvt ltd
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Presentation on Sunrise Integrated Facility Pvt Ltd , a leading Facility Service Provider as Part of Summer Internship. There are very few material about Facility Industry so it helps to know about the Bucket of services.
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Presentation on Sunrise Integrated facility pvt ltd
- 2. Objectives “We believe that trust must be earned Our commitment is your assurance” Responsibility & Reliability – Part of our Credo To best serve you, so you can best serve your clients www.sunrisefacility.com
- 3. Our Aim Vision To be recognized as best service provider engaged in the field of facility management solutions. Mission www.sunrisefacility.com To fulfill growing aspirations of our clients by providing world class Facility Management Solutions.
- 4. Awards & Recognitions Moody International ISO 9001 : 2008 Certified Member of Pest Control Association Of India www.sunrisefacility.com
- 5. Introduction Sunrise Group Started its operations in the Year 2001 under Mr. Vishal Goel, a MBA with more than 12 years of experience. Sunrise Facility Services is a professionally managed organization offering total facility solutions including: Housekeeping services Contractual corporate housekeeping services E&M Services Business Support Services Pest control www.sunrisefacility.com
- 6. Our People Sunrise Facility Services is team of: Ensure that the highest qualities of cleanliness is maintained in all our service sectors. Are well trained in all housekeeping fields regardless of the hierarchy level. Ensure that the basic etiquette of the service sector is maintained. Are trained in regular basis according to the needs and requirements of our clients. Undergoes training prior being deploy to any service sectors. www.sunrisefacility.com Undergoes police verification when being deploy in any of the sites.
- 7. Our Values As a services organization, the support of our customer is critical to our success. We believe that to be able to live up to our customer expectations, all member of the company has to live up to certain values. Quality in thought & action Integrity in character, thought & action Trust in our people, clients & Associates www.sunrisefacility.com
- 8. Our Team We have a well trained team divided into Operation, Training and Quality . Operation Teams: Looks after all the day to day operations of sites providing manpower and time to time meetings with clients exceeding the needs and requirements of our clients. Training Team: Provides training to our people on a periodically basis to ensure the benchmark of our service standard is maintained. Quality Team: Assured that the quality of service is maintained by time to time audits of the sites. The feedback is shared within our team and our clients. www.sunrisefacility.com
- 9. Equipments We Use We are equipped with modern technology equipments to ensure a clean and hygienic environment. www.sunrisefacility.com
- 10. Chemicals We have a tie up with Diversey’s where we are being provided with high quality and effective chemicals . We are do provided with efficient training by Diversey’s expert on regular basis. www.sunrisefacility.com
- 11. Customized ERP Solution We do have a online ERP software (CUTE VISTA) where all the updates are done on daily basis. Attendance, Wages Sheet generation, PF and ESIC updates, Billing, Clients Feedback ,etc. www.sunrisefacility.com
- 16. Our Presence Andhra Pradesh Chandigarh Delhi/NCR Himachal Pradesh Haryana Jammu & Kashmir Karnataka Leh Ladakh Madhya Pradesh Maharashtra Punjab Rajasthan Uttaranchal Uttar Pradesh Kerala Chennai Banglore www.sunrisefacility.com
- 17. Sunrise Edge Sunrise Facility Services Unique Service proposition comprising: Human Resources Service Culture Quality Sustained Performance IT Integration Self Management www.sunrisefacility.com
- 18. Sectors We Serve Banks & Insurance Shopping Malls Corporate Offices Educational Institutions Multiplex Retails Hospitals Hotels www.sunrisefacility.com
- 19. Services we offer Our Services play a key role in building a healthy, productive workforce. Soft Services Specialist cleaning sectors Housekeeping Horticulture/Landscaping Pest Control Pantry Services Floor Polishing Marble crystallization Glass cleaning Upholstery shampooing www.sunrisefacility.com Clean buildings Retail Office Cleaning Hotels Healthcare Telecom
- 20. SPECIALIZES IN Day to day Office Cleaning Specialized Cleaning Solutions Washroom Hygiene Concept Glass Cleaning www.sunrisefacility.com
- 21. BUSINESS SUPPORT SERVICES Electromechanical Services a. General Electrical Operations b. HAVC & DG Operations c. Plumbing & Carpentry d. Pump Operators e. Lift technicians/operators f. Operations of all E&M installations Guest House Management a. Stocking the Guest House b. Employing staff c. Co-ordination of arrivals & departures Horticulture Services a. Gardening & landscaping www.sunrisefacility.com
- 22. Property maintenance: Sunrise Facility services the capability to answer all of your property service needs. Plumbing and carpentry services Lift technicians / operators operators General Electrical Maintenance Hydrants/Pneumatic Pump operators operator D G operator HVAC Substation operator RO/STP Plant Support Services: Behind every successful business lie smooth-running office support services. provide all of these vital services from one reliable single point of contact & Our office support services can be combined and tailored to meet an individual organization needs. Front Office Executive Help Desk Management Mail Management Vendor Management www.sunrisefacility.com Guest House Management Pest Control Services Concierge Catering Office Boys GDA Services
- 23. HEALTHCARE MANAGEMENT Healthcare Cleaning Services Healthcare Support Services Infection Control Sanitation & Hygiene Decontamination & Disinfection www.sunrisefacility.com
- 24. Why Choose Sunrise? Customized Services Cost-effective services Ethical business practices Constant training programs Timely & flexible execution of the projects www.sunrisefacility.com
- 25. REASONS TO BE DIFFERENT… Training Department Transition & Mobilization Team Proper Infrastructure Empowered with Exclusive Departments Online Facility Management ERP Program Self Management & Retention Polices www.sunrisefacility.com
- 26. Future Trends & Challenges Issue Change Challenge • Ageing of people • Demand of service is likely to increase • Consumption patterns change • Understanding the way a service is intended to use • Globalization • Competition will increase • Cost effectiveness • Anticipating change • Technological advancement and digitalization • New opportunities • No longer tied to one location • Qualified staff needed in order to benefit from the changes • Availability of workforce • International work teams will increase • Managing multicultural environment www.sunrisefacility.com
- 27. Skill Requirements • People and expertise management • Anticipation skills • Service skills • Multidisciplinary business expertise • Strategic management • Networking expertise • Cultural awareness • Willingness to change • Problem-solving capabilities • Innovation management www.sunrisefacility.com
- 28. Clientele Sunrise Integrated facility Pvt Ltd Locations Infosys Chandigarh HDFC Banks Approx. 200 Branches ICICI Pru Delhi NCR Yes Bank Approx. 100 branches Tata Teleservices Pan Punjab & Haryana EVOK Hindware PAN India MTS Delhi /NCR Punjab Infotech Chandigarh Vodafone Zirakpur, Mohali SRS Multiplex Delhi/NCR, Punjab Shakti API Foods Pvt Ltd Ludhiana Columbia Asia Patiala Axis Bank www.sunrisefacility.com
- 29. Sunrise Integrated facility Pvt Ltd Locations Ligare Aviation Pvt Ltd Punjab Aditya Birla Retails Stores Punjab, Haryana Alchemist Hospital Panchkula Toyota Chandigarh, Panchkula VLCC Punjab Hotel Park View Chandigarh Hotel Mount View Chandigarh Hotel Shivalik View Chandigarh Investors Clinic Gurgaon Shushma Buildtech Ltd Punjab www.sunrisefacility.com
- 30. Corporate Office: Office: SCO 18, 1st Floor, Sector-16 Panchkula, Haryana Phone: 0172-5057774 Mobile :9357060606 Email: bd.chd@sunrisefacility.com Fax: 0172-557771 West Region: 2, RNA Arcade, Krystal Avenue, 3rd Cross Lane, Near High Point, Lokhandwala Complex, Andheri (W) Mumbai www.sunrisefacility.com Tel: 022-40149857 Registered B-316, SpazeEdge Towers, Sohna Road , Gurgaon South Region: 226-227, RR Nagar, Near More Super Market, Old Bowenpally Secunderabad-500011
- 31. WE ASSURE qUAlITy….. Sunrise Services is dedicated to offer you best services in the field of facility Management. We have a checklist system and procedures that ensures the quality and efficiency of our services We do this by continuous audit, review and improvement of our processes and systems by ensuring that what we do is measurable. Quality in our business processes is measured through quality indicators. We do our business honestly and fairly treat our customer’s employees and shareholders with equal respect. Professionalism is achieved through integrity. We abide by the law of the land and honor all commitments made to our customers. We maintain, at all our locations, highest standards of safety, comfort and communications to provide a motivating environment for our customers. We Assure 100 % legal compliances. ISO Certified Continuous Training & Development for staff www.sunrisefacility.com
Notas do Editor
- It has been providing the highest standards of facility solutions to the corporate industry for more than nine years. Our active, private ownership has remained focused on the company's Guiding Principles as we have grown to meet the support service needs
- We are the leading provider of Facility Management Service which includes E&M, commercial cleaning, hygiene and pest control serving customers in the IT/ITES, Banking, retail, health care and Hospitality. Sunrise facility Systems is proud to have earned a reputation for excellence by consistently delivering resources and results that exceed our partner's expectations. We believe it is because of this commitment to quality, that most of our business continues to come from referrals, the heart of any good business.
- Sunrise EdgeSunrise Facility Management works as a part of its clients to drive increased efficiencies, cost saving, more predictable costs and optimization of asset. This is a result of Sunrise Facility Management Unique Service proposition comprising:-Human ResourcesFM Services at Sunrise Facility Services command the best people as Facility Managers and Caring Soft Services team. The people are the source of company’s strength. They provide reputation and vitality to the company. Involvement and teamwork are the core human values. Trust and respect are essential to these values.Intensive training is provided to ensure that every staff member is equipped to provide professional services to all clients.Service CultureCustomer Satisfaction is a central focus point for each one of the staff and reflects in the daily activity. The commitment to customer service is the focus of everything Sunrise does. Sunrise works keeping in mind their customers’ requirements. Sunrise strives to make contact with Facilities Management a pleasant experienceQualitySunrise continuously strive to improve the quality of its services. Sunrise have a checklist system and procedures that ensures the quality and efficiency of their services. Sunrise does this by continuous audit, review and improvement of its processes and systems by ensuring that what it does is measurable. Quality in its business processes is measured through quality indicators.Sustained PerformanceSunrise Facility Management, through its resources and Innovative Management ensures the Facilities Management is at a level, consistent with Global bench marks.IT IntegrationIn Sunrise Facility Management, IT plays an important role for service delivery, Operation and business contracts. IT Team develop customized IT Solutions for its service delivery for Sunrise Clients for convenience of reporting and data generation. The company is enabled with ERP solution for medium scale business firm i.e. CuteVista software. Self ManagementThe Service Philosophy is to create value for its clients by providing quality services through our Self Management and Integrated Approach systems To offer consistent quality services to all clients, Sunrise Facility Management has introduced the concept of Self Management. This means, it deploys its own manpower for the range of services offered across various facilities. This ensures undiluted service quality, consistency, uniform work culture and healthy corporate ethics. Company’s self-management services expertise extends across all management levels within the organization, ranging from the low-end support system to the top bracket management.