Have you noticed that email sent to customers is going unread? Do you find yourself wishing for a more personal, more powerful way to communicate? New media is changing the ways in which your customers not only communicate to each other, but also define the technologies and terms on which they'll communicate with you. In this session, Christopher Penn, CTO of the Student Loan Network and founder of the Financial Aid Podcast, explores the ever-changing landscape of new media technologies such as podcasting, and discusses strategic implications for your organization. Ample time is left for questions and discussion for attendees to gain greater insight into their unique situations.
Presented by Chris Penn, Student Loan Network at IMS08 9/8/2008