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Copyright Aatif Kamal, NIIT (2006-07) 1
Software Project Management
Lecture 3Lecture 3
Activities & Time PlanningActivities & Time Planning
Instructor: Inam Ul Haq
Dated: Sept 4th
, 2006
Copyright Aatif Kamal, NIIT (2006-07) 2
Motivation for Studying Project Management
 IT Projects have terrible track record
 A 1995 Standish Group study (CHAOS) found
that only 16.2% of IT projects were successful and
over 31% were canceled before completion,
costing over 81B$ in US alone
 The need for IT Projects keeps increasing
 In 1998, corporate America issued 200,000 new
application development projects
 In 2001, there were 300,000 new IT projects
 In 2003, over 500,000 new IT projects were
started
Copyright Aatif Kamal, NIIT (2006-07) 3
Project – Definition
 In the broadest sense, a project is a specific,
finite task to be accomplished. Any activity
that results in a deliverable or a product.
 Projects always begin with a problem. The
project is to provide the solution to this
problem.
 When the project is finished it must be
evaluated to determine whether it satisfies
the objectives and goals.
Copyright Aatif Kamal, NIIT (2006-07) 4
Attributes of projects
 unique purpose
 temporary
 require resources, often from various areas
 should have a primary sponsor and/or customer
 involve uncertainty
Copyright Aatif Kamal, NIIT (2006-07) 5
Example of IT Projects
 Northwest Airlines developed a new
reservation system called ResNet
 Many Organizations upgrade hardware,
software and networks via projects
 Organizations develop new software or
enhance existing systems to perform many
business functions
Note: “IT projects” refers to projects involving
hardware, software and networks
Copyright Aatif Kamal, NIIT (2006-07) 6
Software Project Management
 Concerned with activities involved in ensuring
that software is delivered:
 on time
 on schedule
 in accordance with the requirements of the
organization developing and procuring the
software
Copyright Aatif Kamal, NIIT (2006-07) 7
Laws of Project Management 
 No major project is ever installed on time, within budget, with the same
staff that started it. Yours will not be the first.
 Projects progress quickly until they become 90% complete, then they
remain at 90% complete forever.
 One advantage of fuzzy project objectives is that they let you avoid the
embarrassment of estimating the corresponding costs.
 When things are going well, something will go wrong.
 When things just can’t get any worse, they will
 When things appear to be going better you have overlooked something
 If project content is allowed to change freely, the rate of change will
exceed the rate of progress.
 No system is ever completely debugged: attempts to debug a system
inevitably introduce new bugs that are even harder to find
 A carelessly planned project will take three times longer to complete
than expected, a planned project will take only twice as long.
Copyright Aatif Kamal, NIIT (2006-07) 8
Project Stakeholders
 Stakeholders are the people involved in or
affected by the project actives
 Stakeholders include
 The project sponsor and project team
 Support staff
 Customers
 Users
 Suppliers
 Opponents to the project
Copyright Aatif Kamal, NIIT (2006-07) 9
Project Characteristics
 One clear objective
 A well defined set of end results
 Goal oriented
 End product or service must result
 Finite
 Fixed timeline, start date, end date, milestone dates
 Limited
 Budget, Resources, Time
 Life Cycle
 Recognizable sequence of phases
Copyright Aatif Kamal, NIIT (2006-07) 10
Project Characteristics (cont..)
 Divisible into subtasks (called activities)
 often numerous, essentially unique and non-
repetitive
 sequenced by precedence relationship
 require careful co-ordination and monitoring
 Change (source of Conflict)
 A single point of responsibility (the Project
Manager)
Copyright Aatif Kamal, NIIT (2006-07) 11
Negotiation & Conflict resolution
Two different types of negotiations
 win-lose
 your savings are other party’s losses
 win-win
 both parties try to understand the other party
needs
 The win-win approach is a set of principles and
practices which enable a set of Interdependent
stakeholders to work out a mutually satisfactory
(win-win) set of shared commitments.
Copyright Aatif Kamal, NIIT (2006-07) 12
9 Project Management Knowledge Areas
 Knowledge areas describes the key
competencies that project manager must
develop
 4 - core knowledge areas lead to specific project
objectives (scope, time, cost and quality)
 4 - facilitating areas are the means through which
the project objectives are achieved (human
resource, communication, risk and procurement
management)
 1- knowledge area (project integration
management) affects and is affected by all of the
other knowledge areas
Copyright Aatif Kamal, NIIT (2006-07) 13
9 PM Knowledge Areas (cont..)
 Project Integration Management
 Describes the processes required to ensure that various
elements of the project are properly coordinated. It consist
of project plan development, project execution and
integrated change control.
 Project Scope Management
 Describes the processes required to ensure that the project
includes all the work required and integrated change
control.
 Project Time Management
 Describes the processes required to ensure the timely
completion of the project. It consist of initiation, scope
planning, scope definition, scope verification and scope
change control.
Copyright Aatif Kamal, NIIT (2006-07) 14
9 PM Knowledge Areas (cont..)
 Project Cost Management
 Describes the processes required to ensure that the project
is completed within the approved budget. It consist of
resource planning, cost estimating, schedule development
and schedule control.
 Project Quality Management
 Describes the processes required to ensure that the project
will satisfy the needs for which it was undertaken. It
consists of quality planning, quality assurance and quality
control.
 Project Human Resource Management
 Describes the processes required to make the most
effective use of the people involved with the project. It
consist of organizational planning, staff acquisition and
team development.
Copyright Aatif Kamal, NIIT (2006-07) 15
9 PM Knowledge Areas (cont..)
 Project Communication Management
 Describes the processes required to ensure timely and
appropriate generation, collection, dissemination, storage and
ultimate disposition of project information. It consist of
communications planning, information distribution, performance
reporting and administrative closure,
 Project Risk Management
 Describes the processes concerned with identifying, analyzing
and responding to project risk. It consist of risk management
planning, risk identification, qualitative risk analysis, quantitative
risk analysis, risk response planning and risk monitoring and
control.
 Project Procurement Management
 Describes the processes required to acquire goods and services
from the outside the performing organization. It consist of
procurement planning, solicitation planning, solicitation, source
selection, contract administration and contract closeout
Copyright Aatif Kamal, NIIT (2006-07) 16
A Hierarchy of Activities
WBS (Work Breakdown Structure)
The backbone of any project is WBS. It describes the steps
necessary to carry out the project and their relationship to each
other, Not easy and straight forward.
Program > Project > Work Package > Task > Work Unit
 Program
 A Group of Related Projects that is managed together, Programs
usually include an Element of Ongoing activity
 An exceptionally large, long range objective that can be broken
into projects
 E.g. Govt. of Pakistan Poverty reduction program
Copyright Aatif Kamal, NIIT (2006-07) 17
A Hierarchy of Activities (cont..)
Program > Project > Work Package > Task > Work Unit
 Projects
 A temporary endeavor undertaken to create a unique
product or service
 E.g. online shopping website
 Work Package
 Project major set of activities / Modules (e.g. Sales/Orders)
 Each WP has clear set of Objectives, Task and deliverables
 Each WP must have WP leader
 One continuous set of work units with a clearly defined and
observable beginning and end
Copyright Aatif Kamal, NIIT (2006-07) 18
A Hierarchy of Activities (cont..)
Program > Project > Work Package > Task > Work Unit
 Activity
 An element of work performed during the course of a project. An
activity has an expected duration, cost and resource requirement
 Any Task, Job or Operation that must be completed to finish a
project
 Synonym for Task
 Must Result in a Tangible deliverable
 Task
 A subdivision of an activity
 Synonym for activity
 Task must have one or more responsible person
 Work Unit
 Subdivision of a work package
 Not recognized as a term
Copyright Aatif Kamal, NIIT (2006-07) 19
Project Management - Advantages
 Responsiveness to Clients and the Environment
 Ability to make Timely Trade-off Decisions
 Central Locus of Decisions to insure overall
Project Optimality
 Better control, better customer relations, Shorter
development time, lower costs, Higher quality
and reliability, higher profit margins, better co-
ordination, higher morale
Copyright Aatif Kamal, NIIT (2006-07) 20
Project Management - Disadvantages
 Write list yourself?
Copyright Aatif Kamal, NIIT (2006-07) 21
The Project Management Profession
 A 1996 Fortune article called project management
the “number one career choice”
 Other authors and IT Gurus stress that Project
managers are who add value to organizations
 Professional societies like the Project Management
Institute (PMI) have grown tremendously
 Average Salaries for Project managers are over 81K
US$ per year
Copyright Aatif Kamal, NIIT (2006-07) 22
Project Management Certification
 PMI provides certification as a Project Management
Professional (PMP)
 A PMP has documented sufficient project
experience, agreed to follow a code of ethics, and
passed the PMP exam
 The number of people earning PMP certification is
increasing quickly, and the certification program
department received ISO approval in 1999
 Other groups, like the Singapore Computer Society,
have their own IT PM Certification programs
Copyright Aatif Kamal, NIIT (2006-07) 23
Assignment 03
 Define Project, Project Management and
Process
 Write a note on W5HH Principle
 An ill-structured will result in?
 What threats will you predict in SPM?
 What is fuzzy project?
 No project is 100% complete, why?
 What are top 10 reasons of projects failure ?
 What SPM ensures?
 What are disadvantages of Project Management

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Activites and Time Planning

  • 1. Copyright Aatif Kamal, NIIT (2006-07) 1 Software Project Management Lecture 3Lecture 3 Activities & Time PlanningActivities & Time Planning Instructor: Inam Ul Haq Dated: Sept 4th , 2006
  • 2. Copyright Aatif Kamal, NIIT (2006-07) 2 Motivation for Studying Project Management  IT Projects have terrible track record  A 1995 Standish Group study (CHAOS) found that only 16.2% of IT projects were successful and over 31% were canceled before completion, costing over 81B$ in US alone  The need for IT Projects keeps increasing  In 1998, corporate America issued 200,000 new application development projects  In 2001, there were 300,000 new IT projects  In 2003, over 500,000 new IT projects were started
  • 3. Copyright Aatif Kamal, NIIT (2006-07) 3 Project – Definition  In the broadest sense, a project is a specific, finite task to be accomplished. Any activity that results in a deliverable or a product.  Projects always begin with a problem. The project is to provide the solution to this problem.  When the project is finished it must be evaluated to determine whether it satisfies the objectives and goals.
  • 4. Copyright Aatif Kamal, NIIT (2006-07) 4 Attributes of projects  unique purpose  temporary  require resources, often from various areas  should have a primary sponsor and/or customer  involve uncertainty
  • 5. Copyright Aatif Kamal, NIIT (2006-07) 5 Example of IT Projects  Northwest Airlines developed a new reservation system called ResNet  Many Organizations upgrade hardware, software and networks via projects  Organizations develop new software or enhance existing systems to perform many business functions Note: “IT projects” refers to projects involving hardware, software and networks
  • 6. Copyright Aatif Kamal, NIIT (2006-07) 6 Software Project Management  Concerned with activities involved in ensuring that software is delivered:  on time  on schedule  in accordance with the requirements of the organization developing and procuring the software
  • 7. Copyright Aatif Kamal, NIIT (2006-07) 7 Laws of Project Management   No major project is ever installed on time, within budget, with the same staff that started it. Yours will not be the first.  Projects progress quickly until they become 90% complete, then they remain at 90% complete forever.  One advantage of fuzzy project objectives is that they let you avoid the embarrassment of estimating the corresponding costs.  When things are going well, something will go wrong.  When things just can’t get any worse, they will  When things appear to be going better you have overlooked something  If project content is allowed to change freely, the rate of change will exceed the rate of progress.  No system is ever completely debugged: attempts to debug a system inevitably introduce new bugs that are even harder to find  A carelessly planned project will take three times longer to complete than expected, a planned project will take only twice as long.
  • 8. Copyright Aatif Kamal, NIIT (2006-07) 8 Project Stakeholders  Stakeholders are the people involved in or affected by the project actives  Stakeholders include  The project sponsor and project team  Support staff  Customers  Users  Suppliers  Opponents to the project
  • 9. Copyright Aatif Kamal, NIIT (2006-07) 9 Project Characteristics  One clear objective  A well defined set of end results  Goal oriented  End product or service must result  Finite  Fixed timeline, start date, end date, milestone dates  Limited  Budget, Resources, Time  Life Cycle  Recognizable sequence of phases
  • 10. Copyright Aatif Kamal, NIIT (2006-07) 10 Project Characteristics (cont..)  Divisible into subtasks (called activities)  often numerous, essentially unique and non- repetitive  sequenced by precedence relationship  require careful co-ordination and monitoring  Change (source of Conflict)  A single point of responsibility (the Project Manager)
  • 11. Copyright Aatif Kamal, NIIT (2006-07) 11 Negotiation & Conflict resolution Two different types of negotiations  win-lose  your savings are other party’s losses  win-win  both parties try to understand the other party needs  The win-win approach is a set of principles and practices which enable a set of Interdependent stakeholders to work out a mutually satisfactory (win-win) set of shared commitments.
  • 12. Copyright Aatif Kamal, NIIT (2006-07) 12 9 Project Management Knowledge Areas  Knowledge areas describes the key competencies that project manager must develop  4 - core knowledge areas lead to specific project objectives (scope, time, cost and quality)  4 - facilitating areas are the means through which the project objectives are achieved (human resource, communication, risk and procurement management)  1- knowledge area (project integration management) affects and is affected by all of the other knowledge areas
  • 13. Copyright Aatif Kamal, NIIT (2006-07) 13 9 PM Knowledge Areas (cont..)  Project Integration Management  Describes the processes required to ensure that various elements of the project are properly coordinated. It consist of project plan development, project execution and integrated change control.  Project Scope Management  Describes the processes required to ensure that the project includes all the work required and integrated change control.  Project Time Management  Describes the processes required to ensure the timely completion of the project. It consist of initiation, scope planning, scope definition, scope verification and scope change control.
  • 14. Copyright Aatif Kamal, NIIT (2006-07) 14 9 PM Knowledge Areas (cont..)  Project Cost Management  Describes the processes required to ensure that the project is completed within the approved budget. It consist of resource planning, cost estimating, schedule development and schedule control.  Project Quality Management  Describes the processes required to ensure that the project will satisfy the needs for which it was undertaken. It consists of quality planning, quality assurance and quality control.  Project Human Resource Management  Describes the processes required to make the most effective use of the people involved with the project. It consist of organizational planning, staff acquisition and team development.
  • 15. Copyright Aatif Kamal, NIIT (2006-07) 15 9 PM Knowledge Areas (cont..)  Project Communication Management  Describes the processes required to ensure timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information. It consist of communications planning, information distribution, performance reporting and administrative closure,  Project Risk Management  Describes the processes concerned with identifying, analyzing and responding to project risk. It consist of risk management planning, risk identification, qualitative risk analysis, quantitative risk analysis, risk response planning and risk monitoring and control.  Project Procurement Management  Describes the processes required to acquire goods and services from the outside the performing organization. It consist of procurement planning, solicitation planning, solicitation, source selection, contract administration and contract closeout
  • 16. Copyright Aatif Kamal, NIIT (2006-07) 16 A Hierarchy of Activities WBS (Work Breakdown Structure) The backbone of any project is WBS. It describes the steps necessary to carry out the project and their relationship to each other, Not easy and straight forward. Program > Project > Work Package > Task > Work Unit  Program  A Group of Related Projects that is managed together, Programs usually include an Element of Ongoing activity  An exceptionally large, long range objective that can be broken into projects  E.g. Govt. of Pakistan Poverty reduction program
  • 17. Copyright Aatif Kamal, NIIT (2006-07) 17 A Hierarchy of Activities (cont..) Program > Project > Work Package > Task > Work Unit  Projects  A temporary endeavor undertaken to create a unique product or service  E.g. online shopping website  Work Package  Project major set of activities / Modules (e.g. Sales/Orders)  Each WP has clear set of Objectives, Task and deliverables  Each WP must have WP leader  One continuous set of work units with a clearly defined and observable beginning and end
  • 18. Copyright Aatif Kamal, NIIT (2006-07) 18 A Hierarchy of Activities (cont..) Program > Project > Work Package > Task > Work Unit  Activity  An element of work performed during the course of a project. An activity has an expected duration, cost and resource requirement  Any Task, Job or Operation that must be completed to finish a project  Synonym for Task  Must Result in a Tangible deliverable  Task  A subdivision of an activity  Synonym for activity  Task must have one or more responsible person  Work Unit  Subdivision of a work package  Not recognized as a term
  • 19. Copyright Aatif Kamal, NIIT (2006-07) 19 Project Management - Advantages  Responsiveness to Clients and the Environment  Ability to make Timely Trade-off Decisions  Central Locus of Decisions to insure overall Project Optimality  Better control, better customer relations, Shorter development time, lower costs, Higher quality and reliability, higher profit margins, better co- ordination, higher morale
  • 20. Copyright Aatif Kamal, NIIT (2006-07) 20 Project Management - Disadvantages  Write list yourself?
  • 21. Copyright Aatif Kamal, NIIT (2006-07) 21 The Project Management Profession  A 1996 Fortune article called project management the “number one career choice”  Other authors and IT Gurus stress that Project managers are who add value to organizations  Professional societies like the Project Management Institute (PMI) have grown tremendously  Average Salaries for Project managers are over 81K US$ per year
  • 22. Copyright Aatif Kamal, NIIT (2006-07) 22 Project Management Certification  PMI provides certification as a Project Management Professional (PMP)  A PMP has documented sufficient project experience, agreed to follow a code of ethics, and passed the PMP exam  The number of people earning PMP certification is increasing quickly, and the certification program department received ISO approval in 1999  Other groups, like the Singapore Computer Society, have their own IT PM Certification programs
  • 23. Copyright Aatif Kamal, NIIT (2006-07) 23 Assignment 03  Define Project, Project Management and Process  Write a note on W5HH Principle  An ill-structured will result in?  What threats will you predict in SPM?  What is fuzzy project?  No project is 100% complete, why?  What are top 10 reasons of projects failure ?  What SPM ensures?  What are disadvantages of Project Management