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The Future of Marketing, Voice Powered Search
Ionuț Radu Munteanu
Garry Kasparov & Deep Blue
1985, 1996, 1997
Speaker on Technology, Digital Marketing Trainer & Entrepreneur
Explorer – Golfer – Blockchain Enthusiast
Artificial Intelligence & Me
The actors
Glossophobia & More
Stats on Voice Search
The future
o AI-Backed Speech Accuracy Is Now (Almost) on Par with Human
Accuracy (95%); 2015 (8%)
o Voice-First Devices Are Becoming Common Household Appliances (25M)
o Voice Search AIs & Voice-First Devices Have More Diversified Skill Sets
(Alexa has a Skill Finder - 25k)
o Voice Search Is Even Bigger Internationally (64% adoption rate China)
o Voice Search Is Changing the Way We Advertise
5 Ways Voice Search Changed in 2017 & How to Prepare for 2018, SearchEngineJournal.com
Machine learning
Do you remember Google Hummingbird Update, 2013?
natural language queries, considering context and meaning
Alpha GO & DeepMind
2016 Lee Sedol
“..it may seem like artificial intelligence is just the next thing after
online ads. It's not.
It's a jump in category. It's a whole different world, and it has great
potential. It could accelerate our understanding of many areas of
study and research. But ..”with prodigious potential comes
prodigious risk.”
Zeynep Tufekci, techno-sociologist known for her research on the social implications of
emerging technologies
Sci-Fi Inspired Tech
2014, Alexa
Alexa lost her voice?
Hey Cortana!
Hey Siri!
Google Effect & Digital Amnesia
Glossophobia?
OMG! Mobile voice survey reveals teens love to talk to their
phone, Google 2014. „So last year”
More than half of teens (13-18) use voice search daily—to
them it’s as natural as checking social media or taking selfies
OK GOOGLE
Glossophobia?
Adults are also getting the hang of it, with 41% talking
to their phones every day and 56% admitting it makes
them “feel tech savvy.”
400 million devices
Opportunities - Mobile First – New Search Habits
o 2 billion searches on Facebook
every day
o 3.5 billion searches on Google
every day
Voice Search Functions
Hubspot, 2017
25% of Android searches in the US are voice searches
• “Humans can speak 150 words per minute vs type 40 words per
minute”
• “28% think voice search is a more accurate way of searching”
via GlobalWebIndex
• “50% of all searches will be voice searches by 2020” according
to campaignlive.co.uk
• “About 30% of searches will be done without a screen by 2020.”
via Gartner
• “60% of people using voice search have started in the last year”
according to MindMeld
• “45% of those who have used AI personal assistants said they’ve
used Siri. 33% have used Google Now. 27% used Microsoft’s Cortana.
10% have used Amazon Echo or Alexa.” via AYTM
• “1 in 5 online adults have used voice search on their mobile in the
last month” via Global Web Index
• “Mobile voice-related searches are 3X more likely to be local-based
than text” via Search Engine Watch
• “25% of 16-24s use voice search on mobile” via Global Web Index
• “We estimate that 325.8 million people used voice control in the past
month” according to Global Web Index (that’s almost 10% of the online
population according to Internet Stats).
• “65 percent of people who own an Amazon Echo or Google Home
can’t imagine to going back to the days before they had a smart
speaker.” via Geomarketing.com
• “Nearly 50% of people are now using voice search when researching
products.” via Social Media Today
• “High consumer usage of voice assistants in autos (51%) and
household (39%) indicates increased comfort with the technology” –
according to Activate via WSJ.
• “Voice activated speaker owners would like to receive the following
from brands; deals, sales and promos (52%), personalised tips and info
(48%), events and activity information (42%), business information
such as store location (39%) and customer service support
(38%).” via Google/Peerless Insights
Facebook 2018
Aloha & Fiona
The Future Of Humanity: 7 Ways The World Will Change By 2030,
Forbes.com
• Our bodies will be augmented
• Our thought processes will be faster and more transferable
• Gamification and behavioral science will increase human productivity
• We will be more empathetic
• We will see the emergence of extreme personalization and customisation
• Business practices will shift significantly
• Conversations focused on our societal values will gain a great deal of attention
And one more thing...
Artificial Intelligence & Me
The actors
Glossophobia & More
Stats on Voice Search
The future
Documentation, research & inspiration for this presentation also credited to the following sources:
• AYTM Analysis - https://aytm.com/surveys/404786/stat/d6c35e821b06b06dfc7b2c484f4edde6#charts/chart=respondents,color=0,cb5
• Global Web Index - https://blog.globalwebindex.net/chart-of-the-day/1-in-5-using-voice-search-on-mobile/
• Branded3 - Can you tell me some stats on voice search? - https://www.branded3.com/blog/google-voice-search-stats-growth-trends/
• The Future Of Humanity: 7 Ways The World Will Change By 2030, Forbes.com - https://www.forbes.com/sites/sarwantsingh/2017/11/20/transhumanism-and-
the-future-of-humanity-seven-ways-the-world-will-change-by-2030/#73e6410b7d79
• Social Media Today - http://www.socialmediatoday.com/marketing/voice-search-increasing-how-changes-your-digital-content-and-social-media-marketing
• Activate via WSJ - http://www.slideshare.net/ActivateInc/think-again-tech-media-outlook-2017-67604099
• Google/Peerless Insights - https://www.thinkwithgoogle.com/data-collections/voice-assistance-emerging-technologies/
• Internet Stats - http://www.internetlivestats.com/internet-users/
• Geomarketing.com - http://www.geomarketing.com/what-do-people-use-smart-speakers-for
• MindMeld - http://blog.mindmeld.com/post/145381067263/mindmeld-in-mary-meekers-2016-internet-trends
• Search Engine Watch - https://searchenginewatch.com/sew/opinion/2296905/how-will-voice-search-change-seo-for-local-stores-global-enterprises
• Campaignlive.co.uk - https://www.campaignlive.co.uk/article/just-say-it-future-search-voice-personal-digital-assistants/1392459
• Gartner - https://www.gartner.com/newsroom/id/3482117
• Hubspot - https://blog.hubspot.com/marketing/mobile-voice-social-seo
• Google Blog - https://googleblog.blogspot.ro/2014/10/omg-mobile-voice-survey-reveals-teens.html
• Hey Siri - https://youtu.be/ufBLI6bB9sg
• Hey Cortana, Microsoft - https://youtu.be/DxrJWSi_IWo
• Alexa lost her voice - https://youtu.be/J6-8DQALGt4
• 5 Ways Voice Search Changed in 2017 & How to Prepare for 2018, SearchEngineJournal.com - https://www.searchenginejournal.com/prepare-voice-
search/229353/
• Gary Kasparov - https://www.ted.com/talks/garry_kasparov_don_t_fear_intelligent_machines_work_with_them

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Voice Powered Search, The Future of Marketing - DMF 2018

  • 1. The Future of Marketing, Voice Powered Search Ionuț Radu Munteanu
  • 2. Garry Kasparov & Deep Blue 1985, 1996, 1997
  • 3. Speaker on Technology, Digital Marketing Trainer & Entrepreneur
  • 4. Explorer – Golfer – Blockchain Enthusiast
  • 5. Artificial Intelligence & Me The actors Glossophobia & More Stats on Voice Search The future
  • 6. o AI-Backed Speech Accuracy Is Now (Almost) on Par with Human Accuracy (95%); 2015 (8%) o Voice-First Devices Are Becoming Common Household Appliances (25M) o Voice Search AIs & Voice-First Devices Have More Diversified Skill Sets (Alexa has a Skill Finder - 25k) o Voice Search Is Even Bigger Internationally (64% adoption rate China) o Voice Search Is Changing the Way We Advertise 5 Ways Voice Search Changed in 2017 & How to Prepare for 2018, SearchEngineJournal.com
  • 8. Do you remember Google Hummingbird Update, 2013? natural language queries, considering context and meaning
  • 9. Alpha GO & DeepMind 2016 Lee Sedol
  • 10. “..it may seem like artificial intelligence is just the next thing after online ads. It's not. It's a jump in category. It's a whole different world, and it has great potential. It could accelerate our understanding of many areas of study and research. But ..”with prodigious potential comes prodigious risk.” Zeynep Tufekci, techno-sociologist known for her research on the social implications of emerging technologies
  • 12. Alexa lost her voice?
  • 15. Google Effect & Digital Amnesia
  • 16. Glossophobia? OMG! Mobile voice survey reveals teens love to talk to their phone, Google 2014. „So last year” More than half of teens (13-18) use voice search daily—to them it’s as natural as checking social media or taking selfies
  • 18. Glossophobia? Adults are also getting the hang of it, with 41% talking to their phones every day and 56% admitting it makes them “feel tech savvy.”
  • 20. Opportunities - Mobile First – New Search Habits o 2 billion searches on Facebook every day o 3.5 billion searches on Google every day
  • 22. 25% of Android searches in the US are voice searches
  • 23. • “Humans can speak 150 words per minute vs type 40 words per minute” • “28% think voice search is a more accurate way of searching” via GlobalWebIndex • “50% of all searches will be voice searches by 2020” according to campaignlive.co.uk • “About 30% of searches will be done without a screen by 2020.” via Gartner
  • 24. • “60% of people using voice search have started in the last year” according to MindMeld • “45% of those who have used AI personal assistants said they’ve used Siri. 33% have used Google Now. 27% used Microsoft’s Cortana. 10% have used Amazon Echo or Alexa.” via AYTM • “1 in 5 online adults have used voice search on their mobile in the last month” via Global Web Index • “Mobile voice-related searches are 3X more likely to be local-based than text” via Search Engine Watch
  • 25. • “25% of 16-24s use voice search on mobile” via Global Web Index • “We estimate that 325.8 million people used voice control in the past month” according to Global Web Index (that’s almost 10% of the online population according to Internet Stats). • “65 percent of people who own an Amazon Echo or Google Home can’t imagine to going back to the days before they had a smart speaker.” via Geomarketing.com
  • 26. • “Nearly 50% of people are now using voice search when researching products.” via Social Media Today • “High consumer usage of voice assistants in autos (51%) and household (39%) indicates increased comfort with the technology” – according to Activate via WSJ. • “Voice activated speaker owners would like to receive the following from brands; deals, sales and promos (52%), personalised tips and info (48%), events and activity information (42%), business information such as store location (39%) and customer service support (38%).” via Google/Peerless Insights
  • 28. The Future Of Humanity: 7 Ways The World Will Change By 2030, Forbes.com • Our bodies will be augmented • Our thought processes will be faster and more transferable • Gamification and behavioral science will increase human productivity • We will be more empathetic • We will see the emergence of extreme personalization and customisation • Business practices will shift significantly • Conversations focused on our societal values will gain a great deal of attention
  • 29. And one more thing...
  • 30. Artificial Intelligence & Me The actors Glossophobia & More Stats on Voice Search The future
  • 31. Documentation, research & inspiration for this presentation also credited to the following sources: • AYTM Analysis - https://aytm.com/surveys/404786/stat/d6c35e821b06b06dfc7b2c484f4edde6#charts/chart=respondents,color=0,cb5 • Global Web Index - https://blog.globalwebindex.net/chart-of-the-day/1-in-5-using-voice-search-on-mobile/ • Branded3 - Can you tell me some stats on voice search? - https://www.branded3.com/blog/google-voice-search-stats-growth-trends/ • The Future Of Humanity: 7 Ways The World Will Change By 2030, Forbes.com - https://www.forbes.com/sites/sarwantsingh/2017/11/20/transhumanism-and- the-future-of-humanity-seven-ways-the-world-will-change-by-2030/#73e6410b7d79 • Social Media Today - http://www.socialmediatoday.com/marketing/voice-search-increasing-how-changes-your-digital-content-and-social-media-marketing • Activate via WSJ - http://www.slideshare.net/ActivateInc/think-again-tech-media-outlook-2017-67604099 • Google/Peerless Insights - https://www.thinkwithgoogle.com/data-collections/voice-assistance-emerging-technologies/ • Internet Stats - http://www.internetlivestats.com/internet-users/ • Geomarketing.com - http://www.geomarketing.com/what-do-people-use-smart-speakers-for • MindMeld - http://blog.mindmeld.com/post/145381067263/mindmeld-in-mary-meekers-2016-internet-trends • Search Engine Watch - https://searchenginewatch.com/sew/opinion/2296905/how-will-voice-search-change-seo-for-local-stores-global-enterprises • Campaignlive.co.uk - https://www.campaignlive.co.uk/article/just-say-it-future-search-voice-personal-digital-assistants/1392459 • Gartner - https://www.gartner.com/newsroom/id/3482117 • Hubspot - https://blog.hubspot.com/marketing/mobile-voice-social-seo • Google Blog - https://googleblog.blogspot.ro/2014/10/omg-mobile-voice-survey-reveals-teens.html • Hey Siri - https://youtu.be/ufBLI6bB9sg • Hey Cortana, Microsoft - https://youtu.be/DxrJWSi_IWo • Alexa lost her voice - https://youtu.be/J6-8DQALGt4 • 5 Ways Voice Search Changed in 2017 & How to Prepare for 2018, SearchEngineJournal.com - https://www.searchenginejournal.com/prepare-voice- search/229353/ • Gary Kasparov - https://www.ted.com/talks/garry_kasparov_don_t_fear_intelligent_machines_work_with_them