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CORDELL LAWRENCE- JACK DANIEL’S

 TOM TROJA - SOCIAL SYMPHONY
JDTW Facebook Publishing/Post Engagement Rate
3.00%                  Early Facebook Engagement with JDTW




2.00%




1.00%




0.00%




    Note: JDTW FB Page Went Live: August 2009
    Engagement Rate Was Tracked Beginning in December 2009
JDTW Facebook Publishing/Post Engagement Rate
8.00%                   Social Archetyping Strategy Fully Engaged

7.00%

6.00%

5.00%

4.00%

3.00%

2.00%

1.00%

0.00%
September '12                        October '12             November '12   December '12

    Note: JDTW FB Page Went Live: August 2009
    Engagement Rate Was Tracked Beginning in December 2009
JDTW Facebook Publishing/Post Engagement Rate
8.00%      Wrap-up of Engagement from December ‘09 - December 12’
7.00%

6.00%

5.00%

4.00%

3.00%

2.00%

1.00%

0.00%




    Note: JDTW FB Page Went Live: August 2009
    Engagement Rate Was Tracked Beginning in December 2009
TELL STORIES
FULLY FORMING PERSONALITY TO CREATE CONVERSATION
ADDING SHORT CUTS TO MEANING ALL PEOPLE SHARE
SUPER BOWL XXXIV … who remembers?
WE ALL KNOW - ALWAYS BUILD BRAND EQUITY?


                                   .008 percent engagement rate




Copyright - Social Symphony 2010              CONFIDENTIAL
EVERY TOUCH POINT IS A BRAND EXPERIENCE?


                               .006 percent engagement rate




Copyright - Social Symphony 2010          CONFIDENTIAL
MAKING MEANING– EVERY MOMENT MATTERS?


                               .002 percent engagement rate




Copyright - Social Symphony 2010          CONFIDENTIAL
MAKING MEANINGFUL CONNECTION EVERYDAY




           – The New Social Storytelling
   • Little pieces of stories. Digital notes.
     Every day. All linking to your core.

   • All related. All aligned. Interesting on
     their own. Drawing people back.



Copyright - Social Symphony 2010   CONFIDENTIAL
SO… HOW DO WE CONNECT IN SOCIAL?




         Archetypal marketing assumes peoples unfulfilled yearnings
         lead them to respond on a deeper level to what is missing
Copyright - Social Symphony 2010   CONFIDENTIAL
MULTIPLE ARCHETYPES
                                   HOOK OUR ASPIRATIONS


                                   THE LOVER


                THE OUTLAW                                    THE SAGE




                  THE MAGICIAN
Copyright - Social Symphony 2010               CONFIDENTIAL   THE HERO
PEOPLE REVEAL THEMSELVES TO OTHER PEOPLE

                                                  OUTLAW


                                                  LOVER




                                                  OUTLAW




                                                  HERO




                                                  EXPLORER


                                                  HERO


Copyright - Social Symphony 2010   CONFIDENTIAL   LOVER
EXPLORER




                       LOVER                      OUTLAW




                        SAGE
Copyright - Social Symphony 2010   CONFIDENTIAL   HERO
WHAT ARE YOU GOING TO SAY TODAY?

                        • Talk like a person… Archetypes Humanize
                                   – Short cut… to what things mean

                        • Fully form – articulate personality
                                   – grounded in essence of brand




Copyright - Social Symphony 2010                 CONFIDENTIAL
Copyright - Social Symphony 2010   CONFIDENTIAL
Copyright - Social Symphony 2010   CONFIDENTIAL
CONFIDENTIAL
MULTI DIMENSIONAL ARCHETYPES GROUNDED
        IN ROOTS OF JACK DANIELS
JD HAS OVER 2200+ POWERFUL POSTS
                                             AND GROWING




                                           CONFIDENTIAL
Copyright - Social Symphony 2010
ENGAGEMENT
RATE                JD BUILT ON A SOLID FOUNDATION DECEMBER
                 GETTING SMARTER AND BETTER EVERYDAY 2012
8.00%

7.00%

6.00%

5.00%
                                                                           eMarketer
4.00%                                                                      Study Ends
                                                                Social
3.00%                                                       Archetyping™
2.00%
                                                               Begins

1.00%

0.00%



   Note: JDTW FB Page Went Live: August 2009
   Engagement Rate Was Tracked Beginning in December 2009
Case Study: Making the Moment of Truth Matter via Social Archetyping - The Jack Daniel's Social Story

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Case Study: Making the Moment of Truth Matter via Social Archetyping - The Jack Daniel's Social Story

  • 1. CORDELL LAWRENCE- JACK DANIEL’S TOM TROJA - SOCIAL SYMPHONY
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. JDTW Facebook Publishing/Post Engagement Rate 3.00% Early Facebook Engagement with JDTW 2.00% 1.00% 0.00% Note: JDTW FB Page Went Live: August 2009 Engagement Rate Was Tracked Beginning in December 2009
  • 8. JDTW Facebook Publishing/Post Engagement Rate 8.00% Social Archetyping Strategy Fully Engaged 7.00% 6.00% 5.00% 4.00% 3.00% 2.00% 1.00% 0.00% September '12 October '12 November '12 December '12 Note: JDTW FB Page Went Live: August 2009 Engagement Rate Was Tracked Beginning in December 2009
  • 9. JDTW Facebook Publishing/Post Engagement Rate 8.00% Wrap-up of Engagement from December ‘09 - December 12’ 7.00% 6.00% 5.00% 4.00% 3.00% 2.00% 1.00% 0.00% Note: JDTW FB Page Went Live: August 2009 Engagement Rate Was Tracked Beginning in December 2009
  • 11.
  • 12.
  • 13. FULLY FORMING PERSONALITY TO CREATE CONVERSATION
  • 14. ADDING SHORT CUTS TO MEANING ALL PEOPLE SHARE
  • 15. SUPER BOWL XXXIV … who remembers?
  • 16. WE ALL KNOW - ALWAYS BUILD BRAND EQUITY? .008 percent engagement rate Copyright - Social Symphony 2010 CONFIDENTIAL
  • 17. EVERY TOUCH POINT IS A BRAND EXPERIENCE? .006 percent engagement rate Copyright - Social Symphony 2010 CONFIDENTIAL
  • 18. MAKING MEANING– EVERY MOMENT MATTERS? .002 percent engagement rate Copyright - Social Symphony 2010 CONFIDENTIAL
  • 19. MAKING MEANINGFUL CONNECTION EVERYDAY – The New Social Storytelling • Little pieces of stories. Digital notes. Every day. All linking to your core. • All related. All aligned. Interesting on their own. Drawing people back. Copyright - Social Symphony 2010 CONFIDENTIAL
  • 20. SO… HOW DO WE CONNECT IN SOCIAL? Archetypal marketing assumes peoples unfulfilled yearnings lead them to respond on a deeper level to what is missing Copyright - Social Symphony 2010 CONFIDENTIAL
  • 21. MULTIPLE ARCHETYPES HOOK OUR ASPIRATIONS THE LOVER THE OUTLAW THE SAGE THE MAGICIAN Copyright - Social Symphony 2010 CONFIDENTIAL THE HERO
  • 22. PEOPLE REVEAL THEMSELVES TO OTHER PEOPLE OUTLAW LOVER OUTLAW HERO EXPLORER HERO Copyright - Social Symphony 2010 CONFIDENTIAL LOVER
  • 23. EXPLORER LOVER OUTLAW SAGE Copyright - Social Symphony 2010 CONFIDENTIAL HERO
  • 24. WHAT ARE YOU GOING TO SAY TODAY? • Talk like a person… Archetypes Humanize – Short cut… to what things mean • Fully form – articulate personality – grounded in essence of brand Copyright - Social Symphony 2010 CONFIDENTIAL
  • 25. Copyright - Social Symphony 2010 CONFIDENTIAL
  • 26. Copyright - Social Symphony 2010 CONFIDENTIAL
  • 28.
  • 29. MULTI DIMENSIONAL ARCHETYPES GROUNDED IN ROOTS OF JACK DANIELS
  • 30. JD HAS OVER 2200+ POWERFUL POSTS AND GROWING CONFIDENTIAL Copyright - Social Symphony 2010
  • 31.
  • 32. ENGAGEMENT RATE JD BUILT ON A SOLID FOUNDATION DECEMBER GETTING SMARTER AND BETTER EVERYDAY 2012 8.00% 7.00% 6.00% 5.00% eMarketer 4.00% Study Ends Social 3.00% Archetyping™ 2.00% Begins 1.00% 0.00% Note: JDTW FB Page Went Live: August 2009 Engagement Rate Was Tracked Beginning in December 2009