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How ICT can help in 
Agriculture? 
HEALTH | TECHNOLOGY | 
SUSTAINABILITY 
Tharum Bun 
Communications and Digital Media Manager, 
InSTEDD iLab Souhteast Asia 
October 3, 2014
About Tharum Bun 
• Now: communicator 
• Recently: an IVLP alumnus of the 
U.S. State Department’s exchange 
program, a board member of Open 
Development Cambodia, Mekong 
ICT Camp 
• 2008: initiated the very first 
BarCamp Phnom Penh 
• 2004: started to pioneer blogging in 
tharum@instedd.org Cambodia 
@tharum
We design and use open source technology tools to help partners 
enhance collaboration, share knowledge and improve information 
flow so partners can better deliver critical services in their 
communities. 
our niche 
overview
projects 
Our approach facilitates collective 
action by local partners, and is 
being successfully applied 
globally. 
Argentina, Bangladesh, Cambodia, China, Haiti, Indonesia, Kenya, Laos 
Mexico, Mozambique, Rwanda, Ghana, Thailand, USA, Vietnam, 
Zimbabwe
Increase farmers’ access to improved fragrant rice seed 
supported by implemented by
Current solution 
Mass media campaign 
● weekly radio program
Internet landscape: Cambodia 
~ 3 - 4 million net users in Cambodia as of 2014, 
said Cambodia’s Commerce Minister 
and a Googler 
at BarCamp Phnom Penh this year
Mobile phone landscape: Cambodia 
~ 19 million mobile phones 
– 
~ 1.3 phones for each of the country’s 15 million people 
source: Southeast Asia Globe Magazine, 
November 2013
Innovative solution: the most basic and inclusive level of communication
Test and learn 
Validate design 
assumption 
Get end user 
feedback 
Most of the farmers 
told us that the voice 
is a little bit fast. 
They need to listen 
more than 2 times in 
order to understand.
Test and learn 
Most of the farmers 
are not familiar with 
the keypad, and we 
found that there is 
no problem if we use 
Linear call flow.
Innovative solution: the most basic and inclusive level of communication
Innovative solution: the most basic and inclusive level of communication
Tool: www.verboice.com 
● In 2011, InSTEDD 
developed Verboice 
to provide health 
reminder via mobile 
phone to help reduce 
maternal and 
newborn mortality in 
Kenya.
Tool: www.verboice.com 
● a free and open-source platform 
that enables non-programmers to 
design and run a variety of 
interactive and automated voice-based 
applications (hotlines, 
alerts, reminders, quizzes, 
surveys, ...).
Tool: www.verboice.com 
● Everything is done through a drag and drop interface, 
which lets users combine Verboice’s several features 
into a multitude of different applications.
Tool: www.verboice.com
Tool: www.verboice.com
Tharum Bun 
Communications Lead 
InSTEDD iLab Southeast Asia 
www.ilabsea.org | @ilabsea 
tharum@instedd.org 
@tharum
www.ilabsea.org

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How ICT can help in Agriculture: Verboice

  • 1. How ICT can help in Agriculture? HEALTH | TECHNOLOGY | SUSTAINABILITY Tharum Bun Communications and Digital Media Manager, InSTEDD iLab Souhteast Asia October 3, 2014
  • 2. About Tharum Bun • Now: communicator • Recently: an IVLP alumnus of the U.S. State Department’s exchange program, a board member of Open Development Cambodia, Mekong ICT Camp • 2008: initiated the very first BarCamp Phnom Penh • 2004: started to pioneer blogging in tharum@instedd.org Cambodia @tharum
  • 3. We design and use open source technology tools to help partners enhance collaboration, share knowledge and improve information flow so partners can better deliver critical services in their communities. our niche overview
  • 4. projects Our approach facilitates collective action by local partners, and is being successfully applied globally. Argentina, Bangladesh, Cambodia, China, Haiti, Indonesia, Kenya, Laos Mexico, Mozambique, Rwanda, Ghana, Thailand, USA, Vietnam, Zimbabwe
  • 5. Increase farmers’ access to improved fragrant rice seed supported by implemented by
  • 6. Current solution Mass media campaign ● weekly radio program
  • 7. Internet landscape: Cambodia ~ 3 - 4 million net users in Cambodia as of 2014, said Cambodia’s Commerce Minister and a Googler at BarCamp Phnom Penh this year
  • 8. Mobile phone landscape: Cambodia ~ 19 million mobile phones – ~ 1.3 phones for each of the country’s 15 million people source: Southeast Asia Globe Magazine, November 2013
  • 9. Innovative solution: the most basic and inclusive level of communication
  • 10. Test and learn Validate design assumption Get end user feedback Most of the farmers told us that the voice is a little bit fast. They need to listen more than 2 times in order to understand.
  • 11. Test and learn Most of the farmers are not familiar with the keypad, and we found that there is no problem if we use Linear call flow.
  • 12. Innovative solution: the most basic and inclusive level of communication
  • 13. Innovative solution: the most basic and inclusive level of communication
  • 14. Tool: www.verboice.com ● In 2011, InSTEDD developed Verboice to provide health reminder via mobile phone to help reduce maternal and newborn mortality in Kenya.
  • 15. Tool: www.verboice.com ● a free and open-source platform that enables non-programmers to design and run a variety of interactive and automated voice-based applications (hotlines, alerts, reminders, quizzes, surveys, ...).
  • 16. Tool: www.verboice.com ● Everything is done through a drag and drop interface, which lets users combine Verboice’s several features into a multitude of different applications.
  • 19. Tharum Bun Communications Lead InSTEDD iLab Southeast Asia www.ilabsea.org | @ilabsea tharum@instedd.org @tharum