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S No   First Name (D/N) of Hours
                Shift No
  1    Nitin       D     1         10500   8   100500
  2    Romesh      D     6          2500
  3    Nitesh      D     4         12000
  4    Kirti       D     5         12500
  5    Trigun      D     7         13500
  6    Akhilesh N        6          2500
  7    Phalgun     D     4         12000
  8    Dilesh      N     1             0
  9    Dipesh      D     6          2500
 10    Akritti     N     2           500
 11    Anukampa D        8         14000
 12    Aditi       D     3         11500
 13    Shreshta N        7          3000
 14    Diggajja    D     9         14500
 15    Advitya     D     6          2500
 16    Arun        N     8          3500
Weekly Employee Work Update
S No First Name         Last Name     Shift (D/N)   No of Hours
  1 Nitin               Thappar                 D            1
  2 Romesh              Tharpal                 D            6
  3 Nitesh              Kashyap                 N            1
  4 Kirti               Kachuki                 N            5
  5 Trigun              Suryavanshi             D            7
  6 Akhilesh            Lakhanpal               N            6
  7 Phalgun             Lagan                   D            7
  8 Dilesh              Surothiya               N            1
  9 Dipesh              Moriya                  D            6
 10 Akritti             Magnesha                N            2
 11 Anukampa            Dheer                   D            8
 12 Aditi               Mahesh                  D            3
 13 Shreshta            Digpal                  N            7
 14 Diggajja            Sharma                  D            9
 15 Advitya             Gupta                   D            6
 16 Arun                Saini                   N            8
Formula Result   Formula Used



IRR                               22


IRR (IN %)                        21
Weekly Employee Work Update
       S No       First Name   Last Name     Shift (D/N)   No of Hours
         1        Nitin        Thappar                 D            7
        2         Romesh       Tharpal                D             6
        3         Nitesh       Kashyap                N             4
        4         Kirti        Kachuki                N             5
        5         Trigun       Suryavanshi            D             7
        6         Akhilesh     Lakhanpal              N             6
        7         Phalgun      Lagan                  D             4
        8         Dilesh       Surothiya              N             1
        9         Dipesh       Moriya                 D             6
        10        Akritti      Magnesha               N             2
        11        Anukampa     Dheer                  D             8
        12        Aditi        Mahesh                 D             3
        13        Shreshta     Digpal                 N             7
        14        Diggajja     Sharma                 D             9
        15        Advitya      Gupta                  D             6
        16        Arun         Saini                  N             8
Formula Result   Formula Used
Weekly Employee Work Update
       S No       First Name   Last Name     Shift (D/N)   No of Hours
         1        Nitin        Thappar                 D            7
         2        Romesh       Tharpal                D             6
         3        Nitesh       Kashyap                N             4
         4        Kirti        Kachuki                N             5
         5        Trigun       Suryavanshi            D             7
         6        Akhilesh     Lakhanpal              N             6
         7        Phalgun      Lagan                  D             4
         8        Dilesh       Surothiya              N             1
         9        Dipesh       Moriya                 D             6
        10        Akritti      Magnesha               N             2
        11        Anukampa     Dheer                  D             8
        12        Aditi        Mahesh                 D             3
        13        Shreshta     Digpal                 N             7
        14        Diggajja     Sharma                 D             9
        15        Advitya      Gupta                  D             6
        16        Arun         Saini                  N             8
Formula Result   Formula Used
Weekly Employee Work Update
       S No       First Name   Last Name   Shift (D/N)   No of Hours
         3        Nitesh       Kashyap               N            4
         4        Kirti        Kachuki               N            5
         6        Akhilesh     Lakhanpal             N            6
        10        Akritti      Magnesha              N            2
        13        Shreshta     Digpal                N            7
        16        Arun         Saini                 N            8

                                           Shift (D/N)   No of Hours
                                           N             >1
Formula Result   Formula Used
S No   First Name   Last Name     Shift (D/N)
  8    Dilesh       Surothiya               N
 10    Akritti      Magnesha                N
 12    Aditi        Mahesh                  D
  3    Nitesh       Kashyap                 N
  7    Phalgun      Lagan                   D
  4    Kirti        Kachuki                 N
  2    Romesh       Tharpal                 D
  6    Akhilesh     Lakhanpal               N
  9    Dipesh       Moriya                  D
 15    Advitya      Gupta                   D
  1    Nitin        Thappar                 D
  5    Trigun       Suryavanshi             D
 13    Shreshta     Digpal                  N
 11    Anukampa     Dheer                   D
 16    Arun         Saini                   N
 14    Diggajja     Sharma                  D
No of Hours
         1
         2
         3
         4
         4
         5
         6
         6
         6
         6
         7
         7
         7
         8
         8
         9
Sr No     Expenses     First Name   Last Name   Shift (D/N)
          AE Total
     6       OE        Dilesh       Surothiya            N
     7       OE        Akritti      Magnesha             N
     8       OE        Aditi        Mahesh               D
     9       OE        Phalgun      Lagan                D
    10       OE        Akhilesh     Lakhanpal            N
    11       OE        Dipesh       Moriya               D
    12       OE        Advitya      Gupta                D
    13       OE        Shreshta     Digpal               N
    14       OE        Anukampa     Dheer                D
    15       OE        Arun         Saini                N
    16       OE        Diggajja     Sharma               D
          OE Total
         Grand Total
No of Hours
        29
         1
         2
         3
         4
         6
         6
         6
         7
         8
         8
         9
        60
        89
S No   First Name   Last Name   Shift (D/N)
  1    Nitin        Thappar               D
  2    Romesh       Tharpal               D
  3    Nitesh       Kashyap               N
 10    Akritti      Magnesha              N
 11    Anukampa     Dheer                 D
 12    Aditi        Mahesh                D
 13    Shreshta     Digpal                N
 14    Diggajja     Sharma                D
 15    Advitya      Gupta                 D
 16    Arun         Saini                 N
No of Hours
         7
         6
         4
         2
         8
         3
         7
         9
         6
         8
First Name   No of Hours   Shift
Nitin                 7            D
Romesh                6            D
Nitesh                4            D
Kirti                 5            N
Trigun                7            D
Akhilesh              6            N
Romesh                4            D
Romesh                1            D
Kirti                 6            N
Akritti               2            D
Anukampa              8            D
Romesh                3            D
Shreshta              7            D
Kirti                 9            D
Kirti                 6            D
Romesh                8            D
Agent Name          No of Contacts Transferred   No of Contacts Handled
          A                           6                          2

ONE VARIABLE DATA TABLE
                                                               1500
                                      2                         500
                                      6                        1500
                                      4                        1000
                                      8                        2000
                                      1                         250
                                      2                         500
                                      7                        1750
                                      2                         500
                                      5                        1250
Transfer %
   1500
Agent Name   No of Contacts Transferred   No of Contacts Handled
     8                   1                         0.25
Transfer Ratio
    4.00
Agent Name   No of Contacts Transferred   No of Contacts Handled
    A                    1                           2
     B                   6                          16
     C                   3                          12
    D                    5                           6
     E                   0                           2
     F                   1                           5
    G                    6                          15
    H                    1                           7
     I                   4                          24
Transfer %
  50.00%
  37.50%
  25.00%
  83.33%
   0.00%
  20.00%
  40.00%
  14.29%
  16.67%
4           5    9    9   9
5           6   11   10
            7    7   11

    FALSE
5
No of Hours
Nitin              7
Romesh            22
Nitesh             4
Kirti             26
Trigun             7
Akhilesh           6
Akritti            2
Anukampa           8
Shreshta           7

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Weekly Employee Work Hours and Shift Report

  • 1. S No First Name (D/N) of Hours Shift No 1 Nitin D 1 10500 8 100500 2 Romesh D 6 2500 3 Nitesh D 4 12000 4 Kirti D 5 12500 5 Trigun D 7 13500 6 Akhilesh N 6 2500 7 Phalgun D 4 12000 8 Dilesh N 1 0 9 Dipesh D 6 2500 10 Akritti N 2 500 11 Anukampa D 8 14000 12 Aditi D 3 11500 13 Shreshta N 7 3000 14 Diggajja D 9 14500 15 Advitya D 6 2500 16 Arun N 8 3500
  • 2. Weekly Employee Work Update S No First Name Last Name Shift (D/N) No of Hours 1 Nitin Thappar D 1 2 Romesh Tharpal D 6 3 Nitesh Kashyap N 1 4 Kirti Kachuki N 5 5 Trigun Suryavanshi D 7 6 Akhilesh Lakhanpal N 6 7 Phalgun Lagan D 7 8 Dilesh Surothiya N 1 9 Dipesh Moriya D 6 10 Akritti Magnesha N 2 11 Anukampa Dheer D 8 12 Aditi Mahesh D 3 13 Shreshta Digpal N 7 14 Diggajja Sharma D 9 15 Advitya Gupta D 6 16 Arun Saini N 8
  • 3. Formula Result Formula Used IRR 22 IRR (IN %) 21
  • 4. Weekly Employee Work Update S No First Name Last Name Shift (D/N) No of Hours 1 Nitin Thappar D 7 2 Romesh Tharpal D 6 3 Nitesh Kashyap N 4 4 Kirti Kachuki N 5 5 Trigun Suryavanshi D 7 6 Akhilesh Lakhanpal N 6 7 Phalgun Lagan D 4 8 Dilesh Surothiya N 1 9 Dipesh Moriya D 6 10 Akritti Magnesha N 2 11 Anukampa Dheer D 8 12 Aditi Mahesh D 3 13 Shreshta Digpal N 7 14 Diggajja Sharma D 9 15 Advitya Gupta D 6 16 Arun Saini N 8
  • 5. Formula Result Formula Used
  • 6. Weekly Employee Work Update S No First Name Last Name Shift (D/N) No of Hours 1 Nitin Thappar D 7 2 Romesh Tharpal D 6 3 Nitesh Kashyap N 4 4 Kirti Kachuki N 5 5 Trigun Suryavanshi D 7 6 Akhilesh Lakhanpal N 6 7 Phalgun Lagan D 4 8 Dilesh Surothiya N 1 9 Dipesh Moriya D 6 10 Akritti Magnesha N 2 11 Anukampa Dheer D 8 12 Aditi Mahesh D 3 13 Shreshta Digpal N 7 14 Diggajja Sharma D 9 15 Advitya Gupta D 6 16 Arun Saini N 8
  • 7. Formula Result Formula Used
  • 8. Weekly Employee Work Update S No First Name Last Name Shift (D/N) No of Hours 3 Nitesh Kashyap N 4 4 Kirti Kachuki N 5 6 Akhilesh Lakhanpal N 6 10 Akritti Magnesha N 2 13 Shreshta Digpal N 7 16 Arun Saini N 8 Shift (D/N) No of Hours N >1
  • 9. Formula Result Formula Used
  • 10. S No First Name Last Name Shift (D/N) 8 Dilesh Surothiya N 10 Akritti Magnesha N 12 Aditi Mahesh D 3 Nitesh Kashyap N 7 Phalgun Lagan D 4 Kirti Kachuki N 2 Romesh Tharpal D 6 Akhilesh Lakhanpal N 9 Dipesh Moriya D 15 Advitya Gupta D 1 Nitin Thappar D 5 Trigun Suryavanshi D 13 Shreshta Digpal N 11 Anukampa Dheer D 16 Arun Saini N 14 Diggajja Sharma D
  • 11. No of Hours 1 2 3 4 4 5 6 6 6 6 7 7 7 8 8 9
  • 12. Sr No Expenses First Name Last Name Shift (D/N) AE Total 6 OE Dilesh Surothiya N 7 OE Akritti Magnesha N 8 OE Aditi Mahesh D 9 OE Phalgun Lagan D 10 OE Akhilesh Lakhanpal N 11 OE Dipesh Moriya D 12 OE Advitya Gupta D 13 OE Shreshta Digpal N 14 OE Anukampa Dheer D 15 OE Arun Saini N 16 OE Diggajja Sharma D OE Total Grand Total
  • 13. No of Hours 29 1 2 3 4 6 6 6 7 8 8 9 60 89
  • 14. S No First Name Last Name Shift (D/N) 1 Nitin Thappar D 2 Romesh Tharpal D 3 Nitesh Kashyap N 10 Akritti Magnesha N 11 Anukampa Dheer D 12 Aditi Mahesh D 13 Shreshta Digpal N 14 Diggajja Sharma D 15 Advitya Gupta D 16 Arun Saini N
  • 15. No of Hours 7 6 4 2 8 3 7 9 6 8
  • 16. First Name No of Hours Shift Nitin 7 D Romesh 6 D Nitesh 4 D Kirti 5 N Trigun 7 D Akhilesh 6 N Romesh 4 D Romesh 1 D Kirti 6 N Akritti 2 D Anukampa 8 D Romesh 3 D Shreshta 7 D Kirti 9 D Kirti 6 D Romesh 8 D
  • 17. Agent Name No of Contacts Transferred No of Contacts Handled A 6 2 ONE VARIABLE DATA TABLE 1500 2 500 6 1500 4 1000 8 2000 1 250 2 500 7 1750 2 500 5 1250
  • 18. Transfer % 1500
  • 19. Agent Name No of Contacts Transferred No of Contacts Handled 8 1 0.25
  • 21. Agent Name No of Contacts Transferred No of Contacts Handled A 1 2 B 6 16 C 3 12 D 5 6 E 0 2 F 1 5 G 6 15 H 1 7 I 4 24
  • 22. Transfer % 50.00% 37.50% 25.00% 83.33% 0.00% 20.00% 40.00% 14.29% 16.67%
  • 23. 4 5 9 9 9 5 6 11 10 7 7 11 FALSE 5
  • 24. No of Hours Nitin 7 Romesh 22 Nitesh 4 Kirti 26 Trigun 7 Akhilesh 6 Akritti 2 Anukampa 8 Shreshta 7