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Verbal communication

Enya
&
Ignacio
Introduction

Linguistic Relativity
Cultural Factors in Interpersonal communication
Perception
Listening
Linguistic Relativity : Whorfian
hypothesis
Language Relativity is the degree to which language
influences human thoughts and meanings
The perception and cognition held by an individual
The cognitive structure of the individual and the worldview he
holds
The structure of the logic itself and what is perceived as
logical
Ex : Empty Gas Drums
Ex : Hopi  No verb tenses
Linguistic Relativity

An individual becomes aware of the influence that
language has on perception when he/she learns a
second language
Ex : India  hindi is a richer language than english
Linguistic Relativity

In general, when a language has a large number of
words for the same object or class of objects, the
object is relatively important
Ex : Arabic : camel
Ex : Inuit : snow
Portuguese : saudades
Linguistic Relativity

Linguistic Relativity has 2 forms :
Hard : thinking is completely determined by language
Soft : language influences human thoughts and
meanings
Ex : Hopi
Ex : Rainbow
Linguistic Relativity

Language influences thoughts and thus influences
meanings that are conveyed by words
Ex : Quebec : promote the use of French
Cultural Factor in Interpersonal
Communication
This section is about some of the elements used to
analyze intercultural dialogue.
We have 6 different points
Talk and Silence
&
Speaking Style

Talk and Silence
The value of talk and silence depends on culture
An Asian is more likely to use an indirect expression to convey and
intend meaning
Silence itself is a very important message.

Speaking Style
Different cultures are characterized by
unique speaking styles.
Turn-Taking
&
Self-Disclosure
Turn-Taking
Each one of the participants in a conversation decide who will
talk first, second, and so on.

Self-Disclosure
It is the degree to which an individual reveals
personal information to another person.
Content versus Relationship
&
Face
Content versus Relationship
The message content, or “what” is said
The Relationship, or “how” it is said.

Face
Culture defines the nature of this relationships between people
and their intercultural interpersonal communication.
Case Illustration
The guest who came to dinner, In
Japan
In Japanese culture, a person’s home is very private ,
and most invitations to dinner involve going to
restaurant.
A female waitress serves food and drinks, and
participates in a passive role in the discussion.
Perception counts

Perception VS Objective Reality : an individual’s
perceptions are more important than objective reality
in determining the individual’s behavior
Case Illustration : Body Weight
Perception counts

Code-switching : the process in which individuals
change from speaking one language to another
during a conversation
Ex : feel closer to the person when you talk the same
language
Listening
Communication is a two-way process.
One Person is speaking and one person is listening.
There are two kind of listeners , passive and active, most of the
people are passive.
A person speaks about 125 to 150 words, while
individuals can listen at a rate of 400 words
per minute.
After two weeks listeners can remember
25 % of inattentive listening.
Verbal comunication

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Verbal comunication

  • 2. Introduction Linguistic Relativity Cultural Factors in Interpersonal communication Perception Listening
  • 3. Linguistic Relativity : Whorfian hypothesis Language Relativity is the degree to which language influences human thoughts and meanings The perception and cognition held by an individual The cognitive structure of the individual and the worldview he holds The structure of the logic itself and what is perceived as logical Ex : Empty Gas Drums Ex : Hopi  No verb tenses
  • 4. Linguistic Relativity An individual becomes aware of the influence that language has on perception when he/she learns a second language Ex : India  hindi is a richer language than english
  • 5. Linguistic Relativity In general, when a language has a large number of words for the same object or class of objects, the object is relatively important Ex : Arabic : camel Ex : Inuit : snow Portuguese : saudades
  • 6. Linguistic Relativity Linguistic Relativity has 2 forms : Hard : thinking is completely determined by language Soft : language influences human thoughts and meanings Ex : Hopi Ex : Rainbow
  • 7. Linguistic Relativity Language influences thoughts and thus influences meanings that are conveyed by words Ex : Quebec : promote the use of French
  • 8. Cultural Factor in Interpersonal Communication This section is about some of the elements used to analyze intercultural dialogue. We have 6 different points
  • 9. Talk and Silence & Speaking Style Talk and Silence The value of talk and silence depends on culture An Asian is more likely to use an indirect expression to convey and intend meaning Silence itself is a very important message. Speaking Style Different cultures are characterized by unique speaking styles.
  • 10. Turn-Taking & Self-Disclosure Turn-Taking Each one of the participants in a conversation decide who will talk first, second, and so on. Self-Disclosure It is the degree to which an individual reveals personal information to another person.
  • 11. Content versus Relationship & Face Content versus Relationship The message content, or “what” is said The Relationship, or “how” it is said. Face Culture defines the nature of this relationships between people and their intercultural interpersonal communication.
  • 12. Case Illustration The guest who came to dinner, In Japan In Japanese culture, a person’s home is very private , and most invitations to dinner involve going to restaurant. A female waitress serves food and drinks, and participates in a passive role in the discussion.
  • 13. Perception counts Perception VS Objective Reality : an individual’s perceptions are more important than objective reality in determining the individual’s behavior Case Illustration : Body Weight
  • 14. Perception counts Code-switching : the process in which individuals change from speaking one language to another during a conversation Ex : feel closer to the person when you talk the same language
  • 15. Listening Communication is a two-way process. One Person is speaking and one person is listening. There are two kind of listeners , passive and active, most of the people are passive. A person speaks about 125 to 150 words, while individuals can listen at a rate of 400 words per minute. After two weeks listeners can remember 25 % of inattentive listening.