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LOLympics	
  Campaign	
  
www.crazeal.com	
  	
  
Objec7ve	
  
	
  	
  
•  As	
  the	
  world	
  was	
  swept	
  over	
  by	
  the	
  London	
  Olympics	
  2012,	
  Groupon	
  
found	
  an	
  instant	
  connect	
  with	
  the	
  global	
  spor?ng	
  spectacle	
  as	
  the	
  flavor	
  
for	
  July.	
  	
  
	
  
•  We	
  decided	
  not	
  to	
  make	
  it	
  sports	
  centric	
  with	
  the	
  obvious	
  thought	
  that	
  
we	
  wanted	
  to	
  do	
  something	
  different	
  from	
  the	
  rou?ne	
  conversa?ons	
  on	
  
Olympics.	
  So	
  to	
  make	
  it	
  more	
  engaging	
  for	
  our	
  online	
  community	
  we	
  
thought	
  of	
  a	
  sa?rical	
  theme	
  “Lolympics”.	
  
	
  
Strategy	
  	
  
	
  
•  When	
  London	
  Olympics	
  2012	
  was	
  round	
  the	
  corner,	
  we	
  decided	
  to	
  take	
  a	
  
humorous	
  and	
  quirky	
  take	
  on	
  the	
  Olympics,	
  keeping	
  our	
  communica?on	
  
tone	
  in	
  tact.	
  	
  	
  
	
  
•  We	
  created	
  buzz	
  using	
  a	
  series	
  of	
  contests	
  and	
  engaging	
  content	
  based	
  on	
  
Olympics	
  and	
  the	
  current	
  stream	
  of	
  events.	
  Content	
  categories	
  included	
  
graphics	
  used	
  on	
  social	
  media	
  during	
  this	
  period	
  and	
  pure	
  content	
  around	
  
sport	
  humor.	
  	
  
	
   	
  	
  
• 	
  	
  The	
  Doodles,	
  The	
  Jokes,	
  The	
  Mornings	
  Posts,	
  The	
  Women’s'	
  
Wednesday	
  Contest,	
  The	
  Hashtags,	
  and	
  the	
  Deal	
  Olympics	
  Contest,	
  were	
  
all	
  around	
  the	
  Lolympics	
  theme;	
  ensuring	
  that	
  the	
  'Gaming'	
  aTtude	
  of	
  
the	
  brand	
  and	
  the	
  customers	
  was	
  captured	
  on	
  the	
  page.	
  
Strategy...	
  
Solu7on	
  	
  
	
  
1.	
  Crazeal	
  Doodles	
  	
  
•  The	
  Crazeal	
  doodles	
  were	
  the	
  heart	
  of	
  the	
  theme,	
  where	
  every	
  day	
  
we	
  talked	
  about	
  all	
  the	
  latest	
  stuff	
  in	
  a	
  quirky	
  way.	
  The	
  Craziness	
  of	
  
the	
  Doodles	
  spared	
  none	
  right	
  from	
  a	
  famous	
  poli?cian	
  to	
  the	
  
gatecrasher	
  lady	
  in	
  Red	
  in	
  the	
  Olympics	
  opening	
  ceremony.	
  	
  
	
  	
  
•  Off-­‐course	
  the	
  doodles	
  won’t	
  have	
  been	
  complete	
  without	
  the	
  
thunderous	
  Usain	
  Bolt	
  and	
  our	
  very	
  own	
  epic	
  Superhero	
  Rajjni	
  
Saaar!	
  	
  
	
  	
  
•  Pinterest	
  Link:	
  hp://pinterest.com/crazeal/crazeal-­‐doodles/	
  	
  
(It’s	
  an	
  album	
  gallery	
  of	
  all	
  our	
  doodles)	
  	
  
	
  
•  Series	
  of	
  fun	
  doodles	
  on	
  the	
  LOLympics	
  theme	
  are	
  as	
  follows:	
  
	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
 
2.	
  Women’s	
  Wednesday	
  
•  Women	
  form	
  a	
  very	
  integral	
  part	
  of	
  our	
  online	
  community.	
  	
  
	
  
•  Women's	
  Wednesday	
  is	
  a	
  weekly	
  contest	
  which	
  Crazeal	
  conducts	
  
on	
  its	
  social	
  media	
  pages,	
  to	
  engage	
  and	
  connect	
  with	
  Women.	
  
During	
  the	
  month	
  even	
  this	
  contest	
  had	
  a	
  LOLympics	
  twist	
  to	
  it.	
  
	
  
•  Women	
  were	
  asked	
  to	
  pick	
  out	
  daily	
  chores,	
  which	
  they	
  believed	
  
should	
  be	
  part	
  of	
  the	
  Olympic	
  Games.	
  The	
  most	
  crea?ve	
  answer	
  
received	
  a	
  super-­‐cool	
  goodie	
  from	
  Crazeal.	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
 
3.	
  #GamesIndiansPlay	
  
•  On	
  Twier	
  the	
  #LOLympics	
  theme	
  extended	
  with	
  the	
  hashtag	
  
campaign	
  #GamesIndiansPlay.	
  The	
  campaign	
  trended	
  in	
  India	
  and	
  
garnered	
  more	
  than	
  1K	
  men?ons.	
  
	
  
•  #GamesIndiansPlay	
  –The	
  background	
  thought	
  was	
  simple	
  –There	
  
are	
  many	
  sports	
  and	
  ac?vi?es	
  in	
  India	
  which	
  are	
  not	
  recognized	
  at	
  a	
  
global	
  level.	
  With	
  this	
  as	
  the	
  idea,	
  we	
  asked	
  the	
  Twier	
  to	
  tweet	
  
about	
  #GamesIndiansPlay	
  and	
  this	
  is	
  what	
  some	
  of	
  them	
  had	
  to	
  
say.	
  
	
  	
  
•  	
   Influencers	
  apart,	
  brands	
  also	
  tweeted	
  using	
  the	
  hashtag.	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
1,000+	
  tweets	
  using	
  hashtag	
  #GamesIndiansPlay	
  
 
4.	
  DealOlympics	
  
•  We	
  did	
  a	
  site	
  based	
  treasure	
  hunt	
  which	
  was	
  called	
  "Deal	
  
Olympics"	
  (Deal	
  Hunt	
  contest).	
  A	
  unique	
  medal	
  number	
  was	
  put	
  on	
  
one	
  of	
  the	
  daily	
  deals	
  which	
  went	
  live	
  on	
  the	
  site.	
  Users	
  were	
  asked	
  
to	
  locate	
  	
  
	
  the	
  deal	
  with	
  the	
  medal	
  on	
  the	
  site	
  and	
  mail	
  the	
  link	
  of	
  the	
  deal.	
  It	
  
was	
  a	
  daily	
  contest	
  with	
  one	
  lucky	
  winner	
  chosen	
  on	
  a	
  daily	
  basis,	
  
for	
  10	
  days.	
  
	
  
•  We	
  got	
  a	
  tremendous	
  response	
  and	
  during	
  the	
  Contest	
  our	
  Referral	
  
Traffic	
  from	
  Facebook	
  increased	
  by	
  more	
  than	
  30%!	
  Here	
  are	
  a	
  few	
  
Snapshots	
  from	
  the	
  contest.	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
Solu7on…	
  	
  
700	
  +	
  Total	
  Entries	
  for	
  the	
  	
  Deal	
  Olympics	
  Contest	
  
Outcome	
  
•  The	
  content	
  created	
  was	
  relevant,	
  engaging,	
  a	
  lot	
  of	
  fun,	
  and	
  got	
  us	
  a	
  lot	
  
of	
  trac?on	
  in-­‐terms	
  of	
  website	
  traffic	
  and	
  conversions.	
  Our	
  Referral	
  Traffic	
  
increased	
  by	
  more	
  than	
  30%	
  from	
  the	
  Facebook	
  Page.	
  	
  	
  
	
  
•  The	
  increase	
  in	
  engagement	
  was	
  witnessed	
  by	
  our	
  surge	
  in	
  “Talking	
  About	
  
us”	
  which	
  increased	
  by	
  over	
  50%.	
  	
  
	
  	
  
Thanks	
  

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Using Social Media During London Olympics

  • 2. Objec7ve       •  As  the  world  was  swept  over  by  the  London  Olympics  2012,  Groupon   found  an  instant  connect  with  the  global  spor?ng  spectacle  as  the  flavor   for  July.       •  We  decided  not  to  make  it  sports  centric  with  the  obvious  thought  that   we  wanted  to  do  something  different  from  the  rou?ne  conversa?ons  on   Olympics.  So  to  make  it  more  engaging  for  our  online  community  we   thought  of  a  sa?rical  theme  “Lolympics”.    
  • 3. Strategy       •  When  London  Olympics  2012  was  round  the  corner,  we  decided  to  take  a   humorous  and  quirky  take  on  the  Olympics,  keeping  our  communica?on   tone  in  tact.         •  We  created  buzz  using  a  series  of  contests  and  engaging  content  based  on   Olympics  and  the  current  stream  of  events.  Content  categories  included   graphics  used  on  social  media  during  this  period  and  pure  content  around   sport  humor.          
  • 4. •     The  Doodles,  The  Jokes,  The  Mornings  Posts,  The  Women’s'   Wednesday  Contest,  The  Hashtags,  and  the  Deal  Olympics  Contest,  were   all  around  the  Lolympics  theme;  ensuring  that  the  'Gaming'  aTtude  of   the  brand  and  the  customers  was  captured  on  the  page.   Strategy...  
  • 5. Solu7on       1.  Crazeal  Doodles     •  The  Crazeal  doodles  were  the  heart  of  the  theme,  where  every  day   we  talked  about  all  the  latest  stuff  in  a  quirky  way.  The  Craziness  of   the  Doodles  spared  none  right  from  a  famous  poli?cian  to  the   gatecrasher  lady  in  Red  in  the  Olympics  opening  ceremony.         •  Off-­‐course  the  doodles  won’t  have  been  complete  without  the   thunderous  Usain  Bolt  and  our  very  own  epic  Superhero  Rajjni   Saaar!        
  • 6. •  Pinterest  Link:  hp://pinterest.com/crazeal/crazeal-­‐doodles/     (It’s  an  album  gallery  of  all  our  doodles)       •  Series  of  fun  doodles  on  the  LOLympics  theme  are  as  follows:     Solu7on…    
  • 11.   2.  Women’s  Wednesday   •  Women  form  a  very  integral  part  of  our  online  community.       •  Women's  Wednesday  is  a  weekly  contest  which  Crazeal  conducts   on  its  social  media  pages,  to  engage  and  connect  with  Women.   During  the  month  even  this  contest  had  a  LOLympics  twist  to  it.     •  Women  were  asked  to  pick  out  daily  chores,  which  they  believed   should  be  part  of  the  Olympic  Games.  The  most  crea?ve  answer   received  a  super-­‐cool  goodie  from  Crazeal.   Solu7on…    
  • 13.   3.  #GamesIndiansPlay   •  On  Twier  the  #LOLympics  theme  extended  with  the  hashtag   campaign  #GamesIndiansPlay.  The  campaign  trended  in  India  and   garnered  more  than  1K  men?ons.     •  #GamesIndiansPlay  –The  background  thought  was  simple  –There   are  many  sports  and  ac?vi?es  in  India  which  are  not  recognized  at  a   global  level.  With  this  as  the  idea,  we  asked  the  Twier  to  tweet   about  #GamesIndiansPlay  and  this  is  what  some  of  them  had  to   say.       •    Influencers  apart,  brands  also  tweeted  using  the  hashtag.   Solu7on…    
  • 16. 1,000+  tweets  using  hashtag  #GamesIndiansPlay  
  • 17.   4.  DealOlympics   •  We  did  a  site  based  treasure  hunt  which  was  called  "Deal   Olympics"  (Deal  Hunt  contest).  A  unique  medal  number  was  put  on   one  of  the  daily  deals  which  went  live  on  the  site.  Users  were  asked   to  locate      the  deal  with  the  medal  on  the  site  and  mail  the  link  of  the  deal.  It   was  a  daily  contest  with  one  lucky  winner  chosen  on  a  daily  basis,   for  10  days.     •  We  got  a  tremendous  response  and  during  the  Contest  our  Referral   Traffic  from  Facebook  increased  by  more  than  30%!  Here  are  a  few   Snapshots  from  the  contest.   Solu7on…    
  • 20. 700  +  Total  Entries  for  the    Deal  Olympics  Contest  
  • 21. Outcome   •  The  content  created  was  relevant,  engaging,  a  lot  of  fun,  and  got  us  a  lot   of  trac?on  in-­‐terms  of  website  traffic  and  conversions.  Our  Referral  Traffic   increased  by  more  than  30%  from  the  Facebook  Page.         •  The  increase  in  engagement  was  witnessed  by  our  surge  in  “Talking  About   us”  which  increased  by  over  50%.