Tom Chapman
7 SlideShares 33 Seguidores
Personal Information
Organização/Local de trabalho
Southampton, United Kingdom United Kingdom
Cargo
at
Setor
Education
Site
www.marketing101.co.uk
Sobre
Specialties: Internet and Services Marketing, Digital Media (Technical and Strategic), CRM & Digital Marketing Current Projects: Student Journey Mapping & Student Word of Mouth Referral choices and Methodologies linked with Social Media. Higher Education web presence effectiveness. The effectiveness of Responsive Design on Website interaction in terms of approach / avoidance behaviours and satisfaction within the mobile domain.
Detalhes do contato
Marcadores
services marketing marketing technology digital marketing advertising quality technical quality servqual researching service quality functional quality evaluating quality service defining service quality servqual instrument atmospherics physical evidence intermediaries services location services timing distributing services consumer behaviour social media online marketing lecture imc
Ver mais
  • Documentos
  • Infográficos
Mais recentes Mais populares

Essentials of Marketing - Digital Marketing & Technology

Há 7 anos • 538 Visualizações

Advertising

Há 11 anos • 6741 Visualizações

Services marketing service quality

Há 12 anos • 47988 Visualizações

Atmospherics - Physical Evidence, The Servicescape

Há 12 anos • 10682 Visualizações

Making Services Accessible

Há 12 anos • 5048 Visualizações

Digital communications 2011 student version

Há 12 anos • 3249 Visualizações

Integrated Marketing communications

Há 12 anos • 22298 Visualizações