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City of Surrey
June 15, 2012
Smarter Cities Challenge: City of Surrey



       Agenda

       •     Opportunity
       •     Challenge
       •     Building on a Successful Foundation
       •     Methodology & Approach
       •     Observations
       •     Recommendations
       •     Moving Forward
       •     Q&A




 2   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey


      There is an opportunity for Surrey to be a leader in
      creating an integrated approach to supporting ECD

              “Understanding and investing in early childhood
              development is a pressing issue across North
              America and around the globe. The positive long-
              term impacts of up-front investments are well
              documented, however this issue has yet to be fully
              addressed by any jurisdiction.

              Building on substantial existing investments, Surrey
              has the opportunity to be a model for
              implementing an integrated, data-driven approach to
              supporting  early  childhood  development.“  
                                                           Stan Litow – IBM Vice President
         Corporate Citizenship & Corporate Affairs & President IBM International Foundation

 3   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey



The Challenge that our team was asked to undertake was:


             •     Understand how the city and its partners can make
                   better investments in young children and their
                   families today to create healthier residents and a
                   more sustainable and prosperous community for
                   tomorrow


             •     Recommend approaches to better share
                   information and insights across service providers,
                   funders and supporters and to drive improved and
                   sustainable outcomes in children ages 0 to 5



 4   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey



Early Childhood Needs




                                               Health & Nutrition




                                                                                                             Physical Activity
                                                                             Community and



                                                                                             Socialization
                                  Child Care




                                                                                Culture
                                                                    Safety




 5   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey


  We were asked to use the EDI metric as a
  measurement of vulnerabilities in young children
  Early Development Instrument led by University of British Columbia
  104 questions answered by kindergarten teachers
          –    Physical Health & Well-Being
          –    Social Competence
          –    Emotional Maturity
          –    Language & Cognitive Development
          –    Communication Skills & General Knowledge
  Tracking  by  “neighborhoods”  over  time  since  1999
          – Ability to track trends in vulnerability




                “Reducing  inequality  in  child  development  will  require  us  to  bring  
                about  enduring  social  change...”  
                - Clyde Hertzman, Director, Human Early Learning Partnership

 6   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey


      Starting with the EDI as a common metric, our team
      used the Smarter Cities Challenge approach and
      methodology



                                  Access              Recommendations



     Interviews                            Research




 7   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey

We found that Surrey has an abundance of ECD services
spread  among  many  stakeholders  …




 8   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey
The opportunity is to put children and families at the
centre….
                                                            City of
                                                            Surrey
                                          Board                                School
                                         of Trade                              Board

                                                          Awareness
                                                          of Services
                           Community                                                       Post
                            Agencies                                     Budget         Secondary
                                             Rapid Growth
                                                                        Constraints

                                     Complexity        Children
                                                       Ages 0-5
                        Provincial
                       Government                      & Family                            Libraries

                                                                  Cultural Diversity
                                        Dispersed Data


                                   Federal                                            Fraser
                                  Government        Overlap of Services               Health


                                                                         Fire
                                                    RCMP              Department


 9   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey


     Focus on Early Childhood Development

                                             ECD
                                           Leadership




                                            Citizen
                                            Access




10   | Smarter Cities Challenge
The benefits to the community are clear
     Short Term                       Medium Term                      Long Term
Strengthen and Extend              Implement and Scale            Innovate and Optimize


                                                                            Success for Every
 Surrey ECD                                                                      Child
 Leadership
                                                                           World Class
                                                                         Early Childhood
                                                                          Environment
    ECD
  Program
 Framework



         Data
      Gathering &
       Sharing


                                   Analytics                                       City Access
                                    Driven                Resource
                                                         Optimization                   &
                                   Decision                                        Engagement
 11   | Smarter Cities Challenge
Short Term                                     Medium Term                                               Long Term
Strengthen and Extend                            Implement and Scale                                     Innovate and Optimize
                                                        Prioritise and             Promote            Implement
                                                       Implement Pilot                               full scale ECD                           World Class
                                                                                Integrated ECD
                       Agree on                            Projects                                    programs                                  Early
Surrey ECD
Leadership



                                                                                 Contract with
                          ECD
                                                                                    MCFD                                                       Childhood
                      Leadership            Expand on ECD                                                                                     Environment
                       Structure              Strategy &
                                             Partnership
                                                                Create Management
                                                                System for City Run
                                  Create ECD                     ECD programmes
                                   Centre of
                                  Excellence                                                                                                             Implement
                                                                            Explore linkages
ECD Program
 Framework




                      Assess                                                 between EDI                                                                  Customer
                      Partner                                               and Open Data                  Enhance                                      Relationship
                     Barriers &                                                                          Social Media           Increase                Management
                                                           Broaden                                       Analytics for         availability
                      Needs
                                                          community                                        Insights            of Quality
                                                        involvement in                    Complement                            Childcare
                                                          Open Data                         EDI with                                                Formalize
                                    Extend Open
                                                                                            leading                                               Neighbourhood
                                   Data Catalogue
                                                                                           metrics for                                            Level Planning
                                                                                              ECD                 Optimize
                                                                              Create                            facilities joint
                         Continue &
Data Gathering &




                                                                            multi-scale                        use agreements                  Reach  “Hidden  
                      Expand Support
                       for Open Data                                        model for                                                           Populations”
    Sharing




                                                             Create         Predictive
                                                            Research,        Analytics
                                                            Analytics                                 Mobilize                      Revitalise
                                                               and                                    volunteer                                          Develop
                                                                                                                                   Social Media
                                                            Reporting                                community                                         Pathways to
                                                                                                                                    Outreach
                                                              Team                                                                                       Services
                           Analytics Driven
                           Decision Making                                                 Resource                                Citizen Access &
                                                                                          Optimization                               Engagement
  12           | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey

Building  on  a  strong  foundation…creating  a  world  class
Early Childhood Environment
                                                            City of
                                                            Surrey
                                          Board of                                 School
                                           Trade                                   Board



                              Community                                                          Post
                               Agencies                                                       Secondary


                                                        Children
                                                       Ages 0-5 &
                           Provincial
                          Government
                                                         Family                                  Libraries




                                    Federal                                                 Fraser
                                   Government                                               Health

                                                                         Fire
                                                     RCMP             Department


 13   | Smarter Cities Challenge
Smarter Cities Challenge: City of Surrey

Immediate Actions for Early Childhood Development (0-5)

     Establish ECD Leadership Task Force

     Evolve towards an ECD Centre of Excellence
                                              Post
     Commit toAgencies Sharing Strategy
               a Data
             Community
                                           Secondary



     Create Analytics Team
                          Provincial
                         Government
     Maximize Shared Facilities & Volunteer Community

     Intensify Social Media Outreach
                   Federal
                 Government




14   | Smarter Cities Challenge
Moving  Forward  …
감사합니다
                                                                  ‫תודה‬
 Спасибо                           Obrigado

                                                    शु          या
‫ﺃأﺷﻛﺭرﻙك‬
                     Thank You !
             Community                                   Post
              Agencies                                Secondary   Asante

   ‫אַ  דאַנק‬                                                      Grazie
            Provincial
                         ந   றி
ขอขอบคุณคุณ
           Government
                                          Merci
                              谢谢您                          Köszönöm
                   Federal
       Gracias   Government


                                   ‫ﺷﮑﺭرﻳﯾﮧہ  ﺍاﺩدﺍا  ﮐﻳﯾﺎ  ﮨﮯ‬

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Scc surrey final presentation 06-15-2012 copy

  • 2. Smarter Cities Challenge: City of Surrey Agenda • Opportunity • Challenge • Building on a Successful Foundation • Methodology & Approach • Observations • Recommendations • Moving Forward • Q&A 2 | Smarter Cities Challenge
  • 3. Smarter Cities Challenge: City of Surrey There is an opportunity for Surrey to be a leader in creating an integrated approach to supporting ECD “Understanding and investing in early childhood development is a pressing issue across North America and around the globe. The positive long- term impacts of up-front investments are well documented, however this issue has yet to be fully addressed by any jurisdiction. Building on substantial existing investments, Surrey has the opportunity to be a model for implementing an integrated, data-driven approach to supporting  early  childhood  development.“   Stan Litow – IBM Vice President Corporate Citizenship & Corporate Affairs & President IBM International Foundation 3 | Smarter Cities Challenge
  • 4. Smarter Cities Challenge: City of Surrey The Challenge that our team was asked to undertake was: • Understand how the city and its partners can make better investments in young children and their families today to create healthier residents and a more sustainable and prosperous community for tomorrow • Recommend approaches to better share information and insights across service providers, funders and supporters and to drive improved and sustainable outcomes in children ages 0 to 5 4 | Smarter Cities Challenge
  • 5. Smarter Cities Challenge: City of Surrey Early Childhood Needs Health & Nutrition Physical Activity Community and Socialization Child Care Culture Safety 5 | Smarter Cities Challenge
  • 6. Smarter Cities Challenge: City of Surrey We were asked to use the EDI metric as a measurement of vulnerabilities in young children Early Development Instrument led by University of British Columbia 104 questions answered by kindergarten teachers – Physical Health & Well-Being – Social Competence – Emotional Maturity – Language & Cognitive Development – Communication Skills & General Knowledge Tracking  by  “neighborhoods”  over  time  since  1999 – Ability to track trends in vulnerability “Reducing  inequality  in  child  development  will  require  us  to  bring   about  enduring  social  change...”   - Clyde Hertzman, Director, Human Early Learning Partnership 6 | Smarter Cities Challenge
  • 7. Smarter Cities Challenge: City of Surrey Starting with the EDI as a common metric, our team used the Smarter Cities Challenge approach and methodology Access Recommendations Interviews Research 7 | Smarter Cities Challenge
  • 8. Smarter Cities Challenge: City of Surrey We found that Surrey has an abundance of ECD services spread  among  many  stakeholders  … 8 | Smarter Cities Challenge
  • 9. Smarter Cities Challenge: City of Surrey The opportunity is to put children and families at the centre…. City of Surrey Board School of Trade Board Awareness of Services Community Post Agencies Budget Secondary Rapid Growth Constraints Complexity Children Ages 0-5 Provincial Government & Family Libraries Cultural Diversity Dispersed Data Federal Fraser Government Overlap of Services Health Fire RCMP Department 9 | Smarter Cities Challenge
  • 10. Smarter Cities Challenge: City of Surrey Focus on Early Childhood Development ECD Leadership Citizen Access 10 | Smarter Cities Challenge
  • 11. The benefits to the community are clear Short Term Medium Term Long Term Strengthen and Extend Implement and Scale Innovate and Optimize Success for Every Surrey ECD Child Leadership World Class Early Childhood Environment ECD Program Framework Data Gathering & Sharing Analytics City Access Driven Resource Optimization & Decision Engagement 11 | Smarter Cities Challenge
  • 12. Short Term Medium Term Long Term Strengthen and Extend Implement and Scale Innovate and Optimize Prioritise and Promote Implement Implement Pilot full scale ECD World Class Integrated ECD Agree on Projects programs Early Surrey ECD Leadership Contract with ECD MCFD Childhood Leadership Expand on ECD Environment Structure Strategy & Partnership Create Management System for City Run Create ECD ECD programmes Centre of Excellence Implement Explore linkages ECD Program Framework Assess between EDI Customer Partner and Open Data Enhance Relationship Barriers & Social Media Increase Management Broaden Analytics for availability Needs community Insights of Quality involvement in Complement Childcare Open Data EDI with Formalize Extend Open leading Neighbourhood Data Catalogue metrics for Level Planning ECD Optimize Create facilities joint Continue & Data Gathering & multi-scale use agreements Reach  “Hidden   Expand Support for Open Data model for Populations” Sharing Create Predictive Research, Analytics Analytics Mobilize Revitalise and volunteer Develop Social Media Reporting community Pathways to Outreach Team Services Analytics Driven Decision Making Resource Citizen Access & Optimization Engagement 12 | Smarter Cities Challenge
  • 13. Smarter Cities Challenge: City of Surrey Building  on  a  strong  foundation…creating  a  world  class Early Childhood Environment City of Surrey Board of School Trade Board Community Post Agencies Secondary Children Ages 0-5 & Provincial Government Family Libraries Federal Fraser Government Health Fire RCMP Department 13 | Smarter Cities Challenge
  • 14. Smarter Cities Challenge: City of Surrey Immediate Actions for Early Childhood Development (0-5) Establish ECD Leadership Task Force Evolve towards an ECD Centre of Excellence Post Commit toAgencies Sharing Strategy a Data Community Secondary Create Analytics Team Provincial Government Maximize Shared Facilities & Volunteer Community Intensify Social Media Outreach Federal Government 14 | Smarter Cities Challenge
  • 16. 감사합니다 ‫תודה‬ Спасибо Obrigado शु या ‫ﺃأﺷﻛﺭرﻙك‬ Thank You ! Community Post Agencies Secondary Asante ‫אַ  דאַנק‬ Grazie Provincial ந றி ขอขอบคุณคุณ Government Merci 谢谢您 Köszönöm Federal Gracias Government ‫ﺷﮑﺭرﻳﯾﮧہ  ﺍاﺩدﺍا  ﮐﻳﯾﺎ  ﮨﮯ‬