SlideShare uma empresa Scribd logo
1 de 7
sales and marketing manager KPI 
In this ppt file, you can ref KPI materials for sales and marketing manager position 
such as sales and marketing manager list of KPIs, performance appraisal, job skills, 
KRAs, BSC… 
If you need more KPI materials for sales and marketing manager, 
please visit: http://kpi123.com/list-of-kpi-samples 
Other materials from http://kpi123.com: 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs of sales and marketing manager 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating sales and marketing manager KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design sales and marketing manager KPIs 
1. KPIs should be clearly linked to 
the strategy, i.e. the things that 
matter the most. 
2. KPIs have to provide the answers 
to our most important questions. 
3. KPIs should be primarily designed 
to empower employees and provide 
them with the relevant information to 
learn. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources invested in or used to generate business 
results. Examples - Dollars spent on research and development, Funding for employee 
training, Quality of raw materials. 
3. Output KPIs - measure the financial and nonfinancial results of business activities. 
Examples - Revenues, Number of new customers acquired. 
4. Leading KPI - measure activities that have a significant effect on future performance. Drive 
the performance of the outcome measure, being predictor of success or failure. 
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has 
been consumed. Such as most financial KPIs, measure the output of past activity. 
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of 
generated benefits, as a quantification of performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples 
are employee satisfaction through surveys which gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in measurement and therefore forms the 
backbone of most KPIs. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Top KPI materials for sales and marketing manager 
If you need more KPI materials for sales and 
marketing manager, 
please visit: http://kpi123.com/list-of-kpi-samples 
Other materials from http://kpi123.com: 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Top KPI materials for sales and marketing manager 
If you need more KPI materials for sales and 
marketing manager, 
please visit: http://kpi123.com/list-of-kpi-samples 
Other materials from http://kpi123.com: 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file

Mais conteúdo relacionado

Mais procurados

Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...
Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...
Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...Ermine Amies
 
Sales Process - Double Sales Rep Revenue in 5 Steps
Sales Process  - Double Sales Rep Revenue in 5 StepsSales Process  - Double Sales Rep Revenue in 5 Steps
Sales Process - Double Sales Rep Revenue in 5 StepsSBI | Sales Benchmark Index
 
Medical sales representative kpis
Medical sales representative kpisMedical sales representative kpis
Medical sales representative kpisbetratipo
 
2. sales training sales process
2. sales training   sales process2. sales training   sales process
2. sales training sales processEarl Stevens
 
Blackdot White Paper - Sales Force Effectiveness is Dead or is it
Blackdot White Paper - Sales Force Effectiveness is Dead or is itBlackdot White Paper - Sales Force Effectiveness is Dead or is it
Blackdot White Paper - Sales Force Effectiveness is Dead or is iteviang
 
Characteristics of Successful Salespeople
Characteristics of Successful SalespeopleCharacteristics of Successful Salespeople
Characteristics of Successful SalespeopleJohn Mayfield
 
Commercial Strategy Plan
Commercial Strategy PlanCommercial Strategy Plan
Commercial Strategy PlanAndré Harrell
 
The Sales Process: Prospecting
The Sales Process: ProspectingThe Sales Process: Prospecting
The Sales Process: ProspectingNj Lopez-Tan
 
The Four Attributes That Drive Sales Growth And Performance
The Four Attributes That Drive Sales Growth And PerformanceThe Four Attributes That Drive Sales Growth And Performance
The Four Attributes That Drive Sales Growth And PerformanceKhufere Qhamata
 
Project Manager & Business Analyst
Project Manager & Business AnalystProject Manager & Business Analyst
Project Manager & Business AnalystGoNet
 
Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...
Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...
Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...The-KPI-Examples-Review
 
How to use KPI's to run your business
How to use KPI's to run your businessHow to use KPI's to run your business
How to use KPI's to run your businessDavid Guest
 
IDC sales productivity framework overview july 2009
IDC sales productivity framework overview july 2009IDC sales productivity framework overview july 2009
IDC sales productivity framework overview july 2009Lee Levitt
 
Strategic Account Management Presentation
Strategic Account Management PresentationStrategic Account Management Presentation
Strategic Account Management Presentationmalleway
 
Key Performance Indicators You Should Know
Key Performance Indicators You Should KnowKey Performance Indicators You Should Know
Key Performance Indicators You Should KnowJessica Smith
 

Mais procurados (20)

Sales Training
Sales TrainingSales Training
Sales Training
 
Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...
Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...
Dashboard for Questioning Strategies using Negative Reverse Selling - Sandler...
 
Sales Process - Double Sales Rep Revenue in 5 Steps
Sales Process  - Double Sales Rep Revenue in 5 StepsSales Process  - Double Sales Rep Revenue in 5 Steps
Sales Process - Double Sales Rep Revenue in 5 Steps
 
Medical sales representative kpis
Medical sales representative kpisMedical sales representative kpis
Medical sales representative kpis
 
2. sales training sales process
2. sales training   sales process2. sales training   sales process
2. sales training sales process
 
Blackdot White Paper - Sales Force Effectiveness is Dead or is it
Blackdot White Paper - Sales Force Effectiveness is Dead or is itBlackdot White Paper - Sales Force Effectiveness is Dead or is it
Blackdot White Paper - Sales Force Effectiveness is Dead or is it
 
Characteristics of Successful Salespeople
Characteristics of Successful SalespeopleCharacteristics of Successful Salespeople
Characteristics of Successful Salespeople
 
Sales Force Effectiveness Analysis
Sales Force Effectiveness AnalysisSales Force Effectiveness Analysis
Sales Force Effectiveness Analysis
 
Commercial Strategy Plan
Commercial Strategy PlanCommercial Strategy Plan
Commercial Strategy Plan
 
The Sales Process: Prospecting
The Sales Process: ProspectingThe Sales Process: Prospecting
The Sales Process: Prospecting
 
The Four Attributes That Drive Sales Growth And Performance
The Four Attributes That Drive Sales Growth And PerformanceThe Four Attributes That Drive Sales Growth And Performance
The Four Attributes That Drive Sales Growth And Performance
 
SCQA.pptx
SCQA.pptxSCQA.pptx
SCQA.pptx
 
Project Manager & Business Analyst
Project Manager & Business AnalystProject Manager & Business Analyst
Project Manager & Business Analyst
 
10 Step Marketing Plan
10 Step Marketing Plan10 Step Marketing Plan
10 Step Marketing Plan
 
Kpi for hr department
Kpi for hr departmentKpi for hr department
Kpi for hr department
 
Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...
Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...
Examples of KPIs for Marketing Manager: Marketing Key Performance Indicators,...
 
How to use KPI's to run your business
How to use KPI's to run your businessHow to use KPI's to run your business
How to use KPI's to run your business
 
IDC sales productivity framework overview july 2009
IDC sales productivity framework overview july 2009IDC sales productivity framework overview july 2009
IDC sales productivity framework overview july 2009
 
Strategic Account Management Presentation
Strategic Account Management PresentationStrategic Account Management Presentation
Strategic Account Management Presentation
 
Key Performance Indicators You Should Know
Key Performance Indicators You Should KnowKey Performance Indicators You Should Know
Key Performance Indicators You Should Know
 

Semelhante a Sales and marketing manager kpi

Sales and marketing assistant kpi
Sales and marketing assistant kpiSales and marketing assistant kpi
Sales and marketing assistant kpiienripofa
 
Marketing and promotions manager kpi
Marketing and promotions manager kpiMarketing and promotions manager kpi
Marketing and promotions manager kpijomketris
 
Trade marketing manager kpi
Trade marketing manager kpiTrade marketing manager kpi
Trade marketing manager kpiiavanrita
 
Marketing manager kpi
Marketing manager kpiMarketing manager kpi
Marketing manager kpiiavanrita
 
Marketing director kpi
Marketing director kpiMarketing director kpi
Marketing director kpiiavanrita
 
Senior marketing manager kpi
Senior marketing manager kpiSenior marketing manager kpi
Senior marketing manager kpivanricado
 
Marketing project manager kpi
Marketing project manager kpiMarketing project manager kpi
Marketing project manager kpimetbanre
 
Marketing project manager kpi
Marketing project manager kpiMarketing project manager kpi
Marketing project manager kpivanricado
 
Chief marketing officer kpi
Chief marketing officer kpiChief marketing officer kpi
Chief marketing officer kpiiavanrita
 
Assistant marketing manager kpi
Assistant marketing manager kpiAssistant marketing manager kpi
Assistant marketing manager kpiienripofa
 
Retail marketing manager kpi
Retail marketing manager kpiRetail marketing manager kpi
Retail marketing manager kpifesrijom
 
Senior marketing executive kpi
Senior marketing executive kpiSenior marketing executive kpi
Senior marketing executive kpivanricado
 
Marketing supervisor kpi
Marketing supervisor kpiMarketing supervisor kpi
Marketing supervisor kpiienripofa
 
Trade marketing manager kpi
Trade marketing manager kpiTrade marketing manager kpi
Trade marketing manager kpiricosjom
 
Retail sales assistant manager kpi
Retail sales assistant manager kpiRetail sales assistant manager kpi
Retail sales assistant manager kpijomfesri
 
Marketing executive kpi
Marketing executive kpiMarketing executive kpi
Marketing executive kpiiavanrita
 
Marketing and promotions officer kpi
Marketing and promotions officer kpiMarketing and promotions officer kpi
Marketing and promotions officer kpijomketris
 
Retail sales manager kpi
Retail sales manager kpiRetail sales manager kpi
Retail sales manager kpifuniresjom
 
Marketing strategist kpi
Marketing strategist kpiMarketing strategist kpi
Marketing strategist kpiienripofa
 
Marketing representative kpi
Marketing representative kpiMarketing representative kpi
Marketing representative kpiienripofa
 

Semelhante a Sales and marketing manager kpi (20)

Sales and marketing assistant kpi
Sales and marketing assistant kpiSales and marketing assistant kpi
Sales and marketing assistant kpi
 
Marketing and promotions manager kpi
Marketing and promotions manager kpiMarketing and promotions manager kpi
Marketing and promotions manager kpi
 
Trade marketing manager kpi
Trade marketing manager kpiTrade marketing manager kpi
Trade marketing manager kpi
 
Marketing manager kpi
Marketing manager kpiMarketing manager kpi
Marketing manager kpi
 
Marketing director kpi
Marketing director kpiMarketing director kpi
Marketing director kpi
 
Senior marketing manager kpi
Senior marketing manager kpiSenior marketing manager kpi
Senior marketing manager kpi
 
Marketing project manager kpi
Marketing project manager kpiMarketing project manager kpi
Marketing project manager kpi
 
Marketing project manager kpi
Marketing project manager kpiMarketing project manager kpi
Marketing project manager kpi
 
Chief marketing officer kpi
Chief marketing officer kpiChief marketing officer kpi
Chief marketing officer kpi
 
Assistant marketing manager kpi
Assistant marketing manager kpiAssistant marketing manager kpi
Assistant marketing manager kpi
 
Retail marketing manager kpi
Retail marketing manager kpiRetail marketing manager kpi
Retail marketing manager kpi
 
Senior marketing executive kpi
Senior marketing executive kpiSenior marketing executive kpi
Senior marketing executive kpi
 
Marketing supervisor kpi
Marketing supervisor kpiMarketing supervisor kpi
Marketing supervisor kpi
 
Trade marketing manager kpi
Trade marketing manager kpiTrade marketing manager kpi
Trade marketing manager kpi
 
Retail sales assistant manager kpi
Retail sales assistant manager kpiRetail sales assistant manager kpi
Retail sales assistant manager kpi
 
Marketing executive kpi
Marketing executive kpiMarketing executive kpi
Marketing executive kpi
 
Marketing and promotions officer kpi
Marketing and promotions officer kpiMarketing and promotions officer kpi
Marketing and promotions officer kpi
 
Retail sales manager kpi
Retail sales manager kpiRetail sales manager kpi
Retail sales manager kpi
 
Marketing strategist kpi
Marketing strategist kpiMarketing strategist kpi
Marketing strategist kpi
 
Marketing representative kpi
Marketing representative kpiMarketing representative kpi
Marketing representative kpi
 

Mais de iavanrita

Product marketing manager kpi
Product marketing manager kpiProduct marketing manager kpi
Product marketing manager kpiiavanrita
 
Marketing specialist kpi
Marketing specialist kpiMarketing specialist kpi
Marketing specialist kpiiavanrita
 
Marketing intern kpi
Marketing intern kpiMarketing intern kpi
Marketing intern kpiiavanrita
 
Marketing coordinator kpi
Marketing coordinator kpiMarketing coordinator kpi
Marketing coordinator kpiiavanrita
 
Marketing consultant kpi
Marketing consultant kpiMarketing consultant kpi
Marketing consultant kpiiavanrita
 
Marketing associate kpi
Marketing associate kpiMarketing associate kpi
Marketing associate kpiiavanrita
 
Marketing assistant kpi
Marketing assistant kpiMarketing assistant kpi
Marketing assistant kpiiavanrita
 
Marketing analyst kpi
Marketing analyst kpiMarketing analyst kpi
Marketing analyst kpiiavanrita
 
Digital marketing manager kpi
Digital marketing manager kpiDigital marketing manager kpi
Digital marketing manager kpiiavanrita
 

Mais de iavanrita (9)

Product marketing manager kpi
Product marketing manager kpiProduct marketing manager kpi
Product marketing manager kpi
 
Marketing specialist kpi
Marketing specialist kpiMarketing specialist kpi
Marketing specialist kpi
 
Marketing intern kpi
Marketing intern kpiMarketing intern kpi
Marketing intern kpi
 
Marketing coordinator kpi
Marketing coordinator kpiMarketing coordinator kpi
Marketing coordinator kpi
 
Marketing consultant kpi
Marketing consultant kpiMarketing consultant kpi
Marketing consultant kpi
 
Marketing associate kpi
Marketing associate kpiMarketing associate kpi
Marketing associate kpi
 
Marketing assistant kpi
Marketing assistant kpiMarketing assistant kpi
Marketing assistant kpi
 
Marketing analyst kpi
Marketing analyst kpiMarketing analyst kpi
Marketing analyst kpi
 
Digital marketing manager kpi
Digital marketing manager kpiDigital marketing manager kpi
Digital marketing manager kpi
 

Sales and marketing manager kpi

  • 1. sales and marketing manager KPI In this ppt file, you can ref KPI materials for sales and marketing manager position such as sales and marketing manager list of KPIs, performance appraisal, job skills, KRAs, BSC… If you need more KPI materials for sales and marketing manager, please visit: http://kpi123.com/list-of-kpi-samples Other materials from http://kpi123.com: • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs of sales and marketing manager 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating sales and marketing manager KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design sales and marketing manager KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Top KPI materials for sales and marketing manager If you need more KPI materials for sales and marketing manager, please visit: http://kpi123.com/list-of-kpi-samples Other materials from http://kpi123.com: •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 7. Top KPI materials for sales and marketing manager If you need more KPI materials for sales and marketing manager, please visit: http://kpi123.com/list-of-kpi-samples Other materials from http://kpi123.com: •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file