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Multimedia Messaging Service (MMS) Marketing




Confidential & Proprietary
This document contains proprietary and confidential information of iLoop Mobile, and may be used only in accordance with a written agreement between iLoop Mobile and the recipient.
No portion of this document may be reproduced, republished or distributed to any third party without the express written permission of iLoop Mobile.
About iLoop Mobile
•  Industry leading technology and services make it
   fast and easy to create, manage and analyze
   mobile marketing campaigns and content delivery
   initiatives worldwide
                                                      McDonalds: Enjoy one FREE
                                                      Small McCafe. Code 34d83w Exp.
                                                      1/6/10 Text HELP for help. Text
•  Award winning iLoop Mobile Platform for creating   STOP to cancel.


   state-of-the-art SMS campaigns, mobile sites,
   mobile coupons, CRM & LBS segmented
   messaging, apps and other mobile marketing
   initiatives

•  Industry leader in mobile marketing strategy,
   managed service campaign delivery and
   professional services

•  Campaign design that achieves mission critical
   marketing objectives, answering the individual
   needs of customers

•  Customers include Fortune 500 brands, agencies,
   media companies, and other tier-one companies
About Lenco Mobile
 MMS SOLUTIONS & SERVICES
 o  Mobile Coupons & Promotions
 o  Mobile Billing, Statements & Payments
 o  Rich Media Delivery


•    Programs for customer loyalty, retention and
     satisfaction, and video/rich media delivery for
     publishers and media companies
•    Experience: delivered over 500+ million MMS
     worldwide and launched thousands of
     campaigns
•    Unsurpassed technology, campaign creative,
     marketing knowledge and list management to
     achieve client and vertical specific marketing
     and business goals
•    Carrier grade infrastructure with device
     detection for optimized performance
•    Direct Tier 1 carrier connections for
     deployment worldwide
•    CRM segmented messaging & LBS
•    Comprehensive QR and Microsoft Tag
     integration for opt-in
•    Analytics to measure campaign performance
Complete Provider for Integrated Mobile Marketing
MARKETING SERVICES

 •  Integrated Marketing Strategy
 •  Tactics and Best Practices
 •  Campaign Design
 •  Campaign Deployment
 •  Campaign Management                  Integrated                           Cross Channel
 •  Campaign Analytics                Marketing Strategy                       Technology


TECHNOLOGY SOLUTIONS

 •  Scalable Solutions Worldwide
 •  SMS
 •  MMS
 •  Mobile Sites
 •  Apps
 •  Mobile Coupons & POS Redemption
                                                           Industry Leading
 •  Bar Codes & Microsoft Tags                                 Services
 •  LBS
 •  CRM Segmented Messaging
 •  APIs for Outside Integration
Mobile Enabled Integrated Marketing

                                                                                       IN-STORE, OOH,
                                                                                       VENUE, ON-PACK




                                      TV, RADIO


  PRINT, CATLOGS,
    DIRECT MAIL


                                                                                             MMS

                                                                        SMS




                                                  MOBILE           City Café Thanx for
                                                                   joining, look for
                                                                   weekly exclusive
                                                                   offers via SMS and
                                                                   MMS. Show this
                                                                   message for free
                                                                   coffee with breakfast
                                                                   croissant Code 34rrt
                                                           SITES           VIDEO               APPS




                     ONLINE, EMAIL,
                    SOCIAL, SEARCH,
                        DISPLAY
What is MMS?
MMS is the next step in mobile messaging beyond
the 160 text characters of SMS.

What MMS has in common with SMS:

 •  Opt-in push messaging
 •  Single transaction pull messaging
 •  Instant, one click open (no surfing)
 •  CRM-based segmentation
 •  LBS relevance

The added value of MMS over SMS:

  •  More compelling messaging with rich media delivery:
     video, audio, images, animations, documents
  •  Unlimited text included with rich media
  •  Integrated bar codes for incentive redemption/tracking
  •  QR code and Microsoft Tag access for instant, one-
     click delivery
SMS/MMS: Integrated Mobile Marketing
                                              SMS               MMS Coupons
                                                                 & Graphics


 44264                            City Café

                    PUSH SMS
                                  Thanx for joining, look                     MMS Video &
                     ALERTS       for weekly exclusive                         Rich Media
Citycafe                          offers via SMS and
                                  MMS. Show this
                                  message for free
                                  coffee with breakfast                                     Landing Page
                                  croissant Code 34rrt                                         & Sites




           SMS + MMS Combined                                                                              Native Apps


           •  SMS keyword/short code opt-in
           •  Deliver alert signup confirmation SMS with optional
              coupon code in the SMS
           •  Subsequent alerts can be a mix of SMS messages
              or MMS messages depending on balance of price
              (SMS is cheaper), need for rich media/video (MMS)
              or other tactical factors in choosing SMS or MMS
           •  Both SMS and MMS can link to mobile site or app
           •  Option: CRM-based segmentation
           •  Option: Location aware messaging
Direct MMS: Integrated Mobile Marketing
                               SMS                 MMS Coupons
                                                    & Graphics
             MMS Only
 44264

             •  SMS keyword/short code                           MMS Video &
                opt-in for MMS alerts or                          Rich Media
Citycafe        single interaction delivery of
                MMS/site/app
             •  Single interaction mode:                                       Landing Page
                                                                                  & Sites
                SMS opt-in directly delivers
                graphic, coupon, video, site,
                or URL access to an app

           PUSH MMS ALERTS OR SINGLE INTERACTION

                                                                                              Native Apps
MMS + 2D Bar Codes: Integrated Marketing
                                                       MMS Coupons
                                                        & Graphics



 QR Codes &
 Microsoft Tag                                                       MMS Video &
                                                                      Rich Media

                 Scan bar code
                 with camera to                                                    Landing Page
                 deliver MMS,
                   site or app                                                        & Sites




                                                                                                  Native Apps




                        SINGLE INTERACTION MMS/WEB/APP DELIVERY
                                  ALERT OPT-IN VIA MOBILE WEB
Why MMS? Immediacy.

Because of its interactivity, MMS videos        • vs email: on average
increase user interest and boost direct           emails are read within 48
response rates as compared to text. It's also
the perfect way to showcase to your
                                                  hours—text messages are
customers that your business is on top of the     read within 4 minutes
latest technologies.                            • vs postal mail: days vs
                                                  minutes for MMS
                                                • vs radio & TV: weeks to
                                                  months of production and
                                                  scheduling vs hours or
                                                  minutes
                                                • vs social media:
                                                  immediate but fleeting as
                                                  messaging slides through
                                                  twitter streams or across
                                                  pages—MMS messages
                                                  stay on the phone until
                                                  erased
Why MMS? Engagement.

Personalized MMS—Send unique,                                            • vs email—300% increase
customized MMS messages to customers so                                    in opens for sms vs email,
it has the most impact. Make each recipient
feel special!
                                                                           between 60%-70% of email
                                                                           messages are blocked by
                                                                           corporate spam filters
                                                                         • Performance—branded
                                                                           campaigns have seen as
                                                                           high as 50% CTR and 40%
                                                                           lift in purchase intent
                                                                         • ROI—1000%+ on a
                                                                           branded campaign




                                              Source: CTR Rebook campaign, Mogreet archive; Lift GMC campaign, Mobile Marketer Nov 2010;
                                              ROI BMW campaign 3G Dating Agency blog, DMA 2010 Response Rate Trend Report
Why MMS? High Response Rate.

Interactive MMS—MMS creates a more                                   • Ability to respond directly
interactive and emotional appeal on mobile                             from a message—click to
devices compared to SMS through elements
of sound, animation, images and video. MMS
                                                                       call, click to web, direct
creates a state-of-the-art mobile experience                           POS redemption, direct
with powerful visual branding possibilities.                           product fulfillment, reply
                                                                       MMS or reply SMS
                                                                     • It takes 90 minutes for the
                                                                       average person to respond
                                                                       to an email. It takes 90
                                                                       seconds for the average
                                                                       person to respond to a text
                                                                       message.




                                               !"#$%&'()*+,-.#%/01
Why MMS? There’s More.

                                      • Cost savings in call center,
                                        postal, printing, cash
                                        handling, marketing cost,
                                        coupon redemption,
                                        packaging, labor, staff,
                                        digital fulfillment
                                      • Interactive
                                      • Two way communication
                                      • Measurability
                                      • Delivery 100%




                !"#$%&'()*+,-.#%/01
Integrated Marketing Campaigns

Traditional
•  Email   •  In Store
                         & New Media
                           •  MMS
                                             Use new media to
                                             enhance, empower, and
                                             create leverage.
•  Radio   •  Web          •  SMS
                                             ! Increase Conversion
•  Print   •  Social       •  Mobile sites   ! Direct consumer touch points in TV,
•  TV      •  Outdoor      •  Applications        Radio, Print, In Store
MMS Influence on Marketing Objectives
 •       Awareness & Perception

 •       Consideration                 •    Purchase Intent

                                       •    Conversion        •    Loyalty

                                                              •    Purchase

                                                                       Loyalty Building
Valued Customers                                                       •  Push out offers
•  $$$                                                                 •  Daily reminders
•  Conversion                                                          •  Geo-location (stores)
•  Advocacy                                                            •  Check ins
                                                                       •  Share with Community
Customer Management                                                    •  Rewards
•  Mobile Database
•  Existing Database
                                                                       Brand Engagement
                                                                       •  Mobile Site
                                                                       •  App
Lead Cultivation
•  Media
•  TV, Radio, Print, In-store, Email
•  Short codes on Media to
  opt-in subscribers
Multi-Channel Case Study: Vodacom
Vodacom Retention Program
                                                                   “We have been able to grow our
Objective:                                                     upgrades figure 50% year on year and
                                                               we currently have a 33% hit rate on our
Customer retention and incentivize handset upgrades            mobile advertising campaigns, which is
when eligible                                                 significantly higher than trends with other
                                                                               mediums.


Strategy:                                                        I can confirm that we have seen a
                                                                  significant increase in subscriber
Leverage the ease of mobile for campaign objectives with        upgrades via these MMS programs.”
benefit of decreased call center traffic
                                                                               Dee Nel
                                                               National Executive Head: Call Center
Tactics:                                                                    Operations
                                                                              Vodacom
•  Mobile portal to view upgrade status/eligibility and
   apply for upgrades

•  Utilize multiple marketing channels to promote the
   upgrades and the mobile portal including TV, print,
   radio, MMS, SMS and mobile banner ads

•  Each MMS that is delivered features a short code that
   users can SMS to and receive a direct link to the
   mobile site. Once activated, the link allows tracking of
   the users who access the site and measurement of
   exact interest.
Multi-Channel Case Study: Vodacom
Measuring Results
The initial MMS campaign created buzz around the giveaway, with more
information available on the mobile site once accessed.

  !"#$%"&'()*'+$)*

                                      Page
                                              Shortcode       MobiSite   SMS Reciept to
                Site       Page      Views
                                       Per                    Upgrade    Upgrade Action
                Hits       Views              Requests
                                                              Requests    Conversion
                                     Person

  VC
  Upgrade     90,331     1,028,398    11      47,278          10,031         21%          Trackable, measurable,
  Campaign
                                                                                          can enhance traditional
                                                                                          campaigns


                                               Users who received
                                                                                          Mobile programs need
     !""#$%&'()*$$                             upgrade options no                         defined goals and
                                               action, 79%!
     +',)*$'-.&$+',)*!                                                                    parameters. These metrics
                                               /0.&0$(*'$12%&34.4, 

                                               21%!
                                                                                          are used to determine the
                                                                                          ROI and relative success
                                                                                          of the program.



The same upgrade procedure was followed with the Vodacom Business
base—high end users with a large contract spend and low uptake on
upgrades. Over a single month, the MMS with call-to-action to the mobile
site resulted in a 600% increase in uptake.

                         Full MMA Case Study:
                         http://mmaglobal.com/studies/vcupgrademobi-vodacom-
                         south-africas-mobile-upgrade-portal-multimedia-solutions
Vodacom MMS Video
 VC Upgrade – MMS Example
MMS Demos: Customer Acquisition




                             TMZ & XBOX: Incentive




  Ian Poulter: Endorsement                           Sprite: Viral, Referrals




                             Acquisition
Acquisition Demo Using Incentive
To try demo: Text DEMOxBox to 53626



                                                                     1. Co-Branded
                                                                     Intro Image


Incentive
Sign up for TMZ and
get the xBox offer                                                   2. Sponsor
                                                                     Mention


Brand sponsorship
within engaging news or
entertainment content                                                3. Video
with incentive offers                                                News Content
valued by viewers


                                                                     4. Co-Branded
                                                                     final image




                           Not a live campaign, demo purposes only
Acquisition Demo Using Incentive
To try demo: Scan Microsoft Tag




Incentive
Profile capture with
incentive and rich
media pitch

Tag can be displayed in
any traditional media
channel, sending user to
view promotional video
and apply to become
new customer with
bonus incentive




                                  Not a live campaign, demo purposes only
Acquisition Demo Using Product Information
To try Demo: Text DemoIAN to 53626
                                                                          1. Branded
                                                                          Intro Image




                                                                          2. Theme
Information                                                               Intro
Celebrity endorsement
of product
Acquire new customers with                                                3. Endorsement
celebrity endorsement, and
drive traffic to brand
destinations for messaging
opt-in and preference/profile
capture
                                                                          4. Motto




                                                                          5. For more

                                Not a live campaign, demo purposes only
Acquisition Demo Using Referral
To try demo: Text ViralCall to 53626



                                                                        1. Intro Image

Referral and Viral
Send a message
to your friends
                                                                        2. Video
Integrate mobile sites
and other mobile
interactivity for cross
channel marketing with
MMS.                                                                    3. “Call”


Increase awareness
and engage new
registered or opt-in
users to build your                                                     4. Call to action

customer database.


                              Not a live campaign, demo purposes only
MMS Demos: Customer Retention




                           Bing: Promotion




   City Coffee: Rewards                      Starwood: Loyalty




                          Retention
Retention Demo Using Promotion
To try demo: Text DemoBING to 53626




                                                                                  Immediacy




                                             Engagement                            Response



   Not a live campaign, demo purposes only



                                                                                 4. New Promotion


   Engage with your customers with MMS videos. Include immediate, actionable choices
    like click to call, mobile site lead forms, or payment gateways for quick response.
Retention Demo Using Rewards
Microsoft TAG Demo
Snap the TAG to explore a                                   Live Demo!
mobile incentive site                                       Scan this Tag!


Rewards
Microsoft Tag opt-in
to coupon rewards
and more!




                              ,-./01'
                            +-(2-34'5'
                              ,-617'




                                         Not a live campaign, demo purposes only
Barcoded Mobile Coupons




                 Not a live campaign, demo purposes only
Brand and Retail Promotions




                   Not a live campaign, demo purposes only
Retention Demo Using Loyalty
To try demo: Text Starpoints to 53626



                                                                          1. Custom Intro
                                                                          with loyalty points
Loyalty
Customer loyalty
statements
Extend post transaction
engagement with your
loyal customers
enhancing your brand                                                      2. Video
awareness or
message.




                                                                          3. Offer




                                Not a live campaign, demo purposes only
MMS Billing/Statements/Payment
•  Delivers billing and statement information directly to mobile phones in MMS format

•  Enables time sensitive, personalized, high volume delivery

•  Delivery report option proving reception of statements by the consumer

•  Personalized for each individual customer much like a paper letter

•  Fully integrated with secure mobile sites with customer’s account information

•  Reduce paper and postage needed to communicate with customers

•  Ideal for financial services, health care and customer care applications
Thanks, we’d be glad to answer any questions and schedule a
demo of the our solutions and services.
Contact: sales@iloopmobile.com

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Deck Presentation: The Value of MMS for Your Marketing Mix

  • 1. Multimedia Messaging Service (MMS) Marketing Confidential & Proprietary This document contains proprietary and confidential information of iLoop Mobile, and may be used only in accordance with a written agreement between iLoop Mobile and the recipient. No portion of this document may be reproduced, republished or distributed to any third party without the express written permission of iLoop Mobile.
  • 2. About iLoop Mobile •  Industry leading technology and services make it fast and easy to create, manage and analyze mobile marketing campaigns and content delivery initiatives worldwide McDonalds: Enjoy one FREE Small McCafe. Code 34d83w Exp. 1/6/10 Text HELP for help. Text •  Award winning iLoop Mobile Platform for creating STOP to cancel. state-of-the-art SMS campaigns, mobile sites, mobile coupons, CRM & LBS segmented messaging, apps and other mobile marketing initiatives •  Industry leader in mobile marketing strategy, managed service campaign delivery and professional services •  Campaign design that achieves mission critical marketing objectives, answering the individual needs of customers •  Customers include Fortune 500 brands, agencies, media companies, and other tier-one companies
  • 3. About Lenco Mobile MMS SOLUTIONS & SERVICES o  Mobile Coupons & Promotions o  Mobile Billing, Statements & Payments o  Rich Media Delivery •  Programs for customer loyalty, retention and satisfaction, and video/rich media delivery for publishers and media companies •  Experience: delivered over 500+ million MMS worldwide and launched thousands of campaigns •  Unsurpassed technology, campaign creative, marketing knowledge and list management to achieve client and vertical specific marketing and business goals •  Carrier grade infrastructure with device detection for optimized performance •  Direct Tier 1 carrier connections for deployment worldwide •  CRM segmented messaging & LBS •  Comprehensive QR and Microsoft Tag integration for opt-in •  Analytics to measure campaign performance
  • 4. Complete Provider for Integrated Mobile Marketing MARKETING SERVICES •  Integrated Marketing Strategy •  Tactics and Best Practices •  Campaign Design •  Campaign Deployment •  Campaign Management Integrated Cross Channel •  Campaign Analytics Marketing Strategy Technology TECHNOLOGY SOLUTIONS •  Scalable Solutions Worldwide •  SMS •  MMS •  Mobile Sites •  Apps •  Mobile Coupons & POS Redemption Industry Leading •  Bar Codes & Microsoft Tags Services •  LBS •  CRM Segmented Messaging •  APIs for Outside Integration
  • 5. Mobile Enabled Integrated Marketing IN-STORE, OOH, VENUE, ON-PACK TV, RADIO PRINT, CATLOGS, DIRECT MAIL MMS SMS MOBILE City Café Thanx for joining, look for weekly exclusive offers via SMS and MMS. Show this message for free coffee with breakfast croissant Code 34rrt SITES VIDEO APPS ONLINE, EMAIL, SOCIAL, SEARCH, DISPLAY
  • 6. What is MMS? MMS is the next step in mobile messaging beyond the 160 text characters of SMS. What MMS has in common with SMS: •  Opt-in push messaging •  Single transaction pull messaging •  Instant, one click open (no surfing) •  CRM-based segmentation •  LBS relevance The added value of MMS over SMS: •  More compelling messaging with rich media delivery: video, audio, images, animations, documents •  Unlimited text included with rich media •  Integrated bar codes for incentive redemption/tracking •  QR code and Microsoft Tag access for instant, one- click delivery
  • 7. SMS/MMS: Integrated Mobile Marketing SMS MMS Coupons & Graphics 44264 City Café PUSH SMS Thanx for joining, look MMS Video & ALERTS for weekly exclusive Rich Media Citycafe offers via SMS and MMS. Show this message for free coffee with breakfast Landing Page croissant Code 34rrt & Sites SMS + MMS Combined Native Apps •  SMS keyword/short code opt-in •  Deliver alert signup confirmation SMS with optional coupon code in the SMS •  Subsequent alerts can be a mix of SMS messages or MMS messages depending on balance of price (SMS is cheaper), need for rich media/video (MMS) or other tactical factors in choosing SMS or MMS •  Both SMS and MMS can link to mobile site or app •  Option: CRM-based segmentation •  Option: Location aware messaging
  • 8. Direct MMS: Integrated Mobile Marketing SMS MMS Coupons & Graphics MMS Only 44264 •  SMS keyword/short code MMS Video & opt-in for MMS alerts or Rich Media Citycafe single interaction delivery of MMS/site/app •  Single interaction mode: Landing Page & Sites SMS opt-in directly delivers graphic, coupon, video, site, or URL access to an app PUSH MMS ALERTS OR SINGLE INTERACTION Native Apps
  • 9. MMS + 2D Bar Codes: Integrated Marketing MMS Coupons & Graphics QR Codes & Microsoft Tag MMS Video & Rich Media Scan bar code with camera to Landing Page deliver MMS, site or app & Sites Native Apps SINGLE INTERACTION MMS/WEB/APP DELIVERY ALERT OPT-IN VIA MOBILE WEB
  • 10. Why MMS? Immediacy. Because of its interactivity, MMS videos • vs email: on average increase user interest and boost direct emails are read within 48 response rates as compared to text. It's also the perfect way to showcase to your hours—text messages are customers that your business is on top of the read within 4 minutes latest technologies. • vs postal mail: days vs minutes for MMS • vs radio & TV: weeks to months of production and scheduling vs hours or minutes • vs social media: immediate but fleeting as messaging slides through twitter streams or across pages—MMS messages stay on the phone until erased
  • 11. Why MMS? Engagement. Personalized MMS—Send unique, • vs email—300% increase customized MMS messages to customers so in opens for sms vs email, it has the most impact. Make each recipient feel special! between 60%-70% of email messages are blocked by corporate spam filters • Performance—branded campaigns have seen as high as 50% CTR and 40% lift in purchase intent • ROI—1000%+ on a branded campaign Source: CTR Rebook campaign, Mogreet archive; Lift GMC campaign, Mobile Marketer Nov 2010; ROI BMW campaign 3G Dating Agency blog, DMA 2010 Response Rate Trend Report
  • 12. Why MMS? High Response Rate. Interactive MMS—MMS creates a more • Ability to respond directly interactive and emotional appeal on mobile from a message—click to devices compared to SMS through elements of sound, animation, images and video. MMS call, click to web, direct creates a state-of-the-art mobile experience POS redemption, direct with powerful visual branding possibilities. product fulfillment, reply MMS or reply SMS • It takes 90 minutes for the average person to respond to an email. It takes 90 seconds for the average person to respond to a text message. !"#$%&'()*+,-.#%/01
  • 13. Why MMS? There’s More. • Cost savings in call center, postal, printing, cash handling, marketing cost, coupon redemption, packaging, labor, staff, digital fulfillment • Interactive • Two way communication • Measurability • Delivery 100% !"#$%&'()*+,-.#%/01
  • 14. Integrated Marketing Campaigns Traditional •  Email •  In Store & New Media •  MMS Use new media to enhance, empower, and create leverage. •  Radio •  Web •  SMS ! Increase Conversion •  Print •  Social •  Mobile sites ! Direct consumer touch points in TV, •  TV •  Outdoor •  Applications Radio, Print, In Store
  • 15. MMS Influence on Marketing Objectives •  Awareness & Perception •  Consideration •  Purchase Intent •  Conversion •  Loyalty •  Purchase Loyalty Building Valued Customers •  Push out offers •  $$$ •  Daily reminders •  Conversion •  Geo-location (stores) •  Advocacy •  Check ins •  Share with Community Customer Management •  Rewards •  Mobile Database •  Existing Database Brand Engagement •  Mobile Site •  App Lead Cultivation •  Media •  TV, Radio, Print, In-store, Email •  Short codes on Media to opt-in subscribers
  • 16. Multi-Channel Case Study: Vodacom Vodacom Retention Program “We have been able to grow our Objective: upgrades figure 50% year on year and we currently have a 33% hit rate on our Customer retention and incentivize handset upgrades mobile advertising campaigns, which is when eligible significantly higher than trends with other mediums. Strategy: I can confirm that we have seen a significant increase in subscriber Leverage the ease of mobile for campaign objectives with upgrades via these MMS programs.” benefit of decreased call center traffic Dee Nel National Executive Head: Call Center Tactics: Operations Vodacom •  Mobile portal to view upgrade status/eligibility and apply for upgrades •  Utilize multiple marketing channels to promote the upgrades and the mobile portal including TV, print, radio, MMS, SMS and mobile banner ads •  Each MMS that is delivered features a short code that users can SMS to and receive a direct link to the mobile site. Once activated, the link allows tracking of the users who access the site and measurement of exact interest.
  • 17. Multi-Channel Case Study: Vodacom Measuring Results The initial MMS campaign created buzz around the giveaway, with more information available on the mobile site once accessed. !"#$%"&'()*'+$)* Page Shortcode MobiSite SMS Reciept to Site Page Views Per Upgrade Upgrade Action Hits Views Requests Requests Conversion Person VC Upgrade 90,331 1,028,398 11 47,278 10,031 21% Trackable, measurable, Campaign can enhance traditional campaigns Users who received Mobile programs need !""#$%&'()*$$ upgrade options no defined goals and action, 79%! +',)*$'-.&$+',)*! parameters. These metrics /0.&0$(*'$12%&34.4, 
 21%! are used to determine the ROI and relative success of the program. The same upgrade procedure was followed with the Vodacom Business base—high end users with a large contract spend and low uptake on upgrades. Over a single month, the MMS with call-to-action to the mobile site resulted in a 600% increase in uptake. Full MMA Case Study: http://mmaglobal.com/studies/vcupgrademobi-vodacom- south-africas-mobile-upgrade-portal-multimedia-solutions
  • 18. Vodacom MMS Video VC Upgrade – MMS Example
  • 19. MMS Demos: Customer Acquisition TMZ & XBOX: Incentive Ian Poulter: Endorsement Sprite: Viral, Referrals Acquisition
  • 20. Acquisition Demo Using Incentive To try demo: Text DEMOxBox to 53626 1. Co-Branded Intro Image Incentive Sign up for TMZ and get the xBox offer 2. Sponsor Mention Brand sponsorship within engaging news or entertainment content 3. Video with incentive offers News Content valued by viewers 4. Co-Branded final image Not a live campaign, demo purposes only
  • 21. Acquisition Demo Using Incentive To try demo: Scan Microsoft Tag Incentive Profile capture with incentive and rich media pitch Tag can be displayed in any traditional media channel, sending user to view promotional video and apply to become new customer with bonus incentive Not a live campaign, demo purposes only
  • 22. Acquisition Demo Using Product Information To try Demo: Text DemoIAN to 53626 1. Branded Intro Image 2. Theme Information Intro Celebrity endorsement of product Acquire new customers with 3. Endorsement celebrity endorsement, and drive traffic to brand destinations for messaging opt-in and preference/profile capture 4. Motto 5. For more Not a live campaign, demo purposes only
  • 23. Acquisition Demo Using Referral To try demo: Text ViralCall to 53626 1. Intro Image Referral and Viral Send a message to your friends 2. Video Integrate mobile sites and other mobile interactivity for cross channel marketing with MMS. 3. “Call” Increase awareness and engage new registered or opt-in users to build your 4. Call to action customer database. Not a live campaign, demo purposes only
  • 24. MMS Demos: Customer Retention Bing: Promotion City Coffee: Rewards Starwood: Loyalty Retention
  • 25. Retention Demo Using Promotion To try demo: Text DemoBING to 53626 Immediacy Engagement Response Not a live campaign, demo purposes only 4. New Promotion Engage with your customers with MMS videos. Include immediate, actionable choices like click to call, mobile site lead forms, or payment gateways for quick response.
  • 26. Retention Demo Using Rewards Microsoft TAG Demo Snap the TAG to explore a Live Demo! mobile incentive site Scan this Tag! Rewards Microsoft Tag opt-in to coupon rewards and more! ,-./01' +-(2-34'5' ,-617' Not a live campaign, demo purposes only
  • 27. Barcoded Mobile Coupons Not a live campaign, demo purposes only
  • 28. Brand and Retail Promotions Not a live campaign, demo purposes only
  • 29. Retention Demo Using Loyalty To try demo: Text Starpoints to 53626 1. Custom Intro with loyalty points Loyalty Customer loyalty statements Extend post transaction engagement with your loyal customers enhancing your brand 2. Video awareness or message. 3. Offer Not a live campaign, demo purposes only
  • 30. MMS Billing/Statements/Payment •  Delivers billing and statement information directly to mobile phones in MMS format •  Enables time sensitive, personalized, high volume delivery •  Delivery report option proving reception of statements by the consumer •  Personalized for each individual customer much like a paper letter •  Fully integrated with secure mobile sites with customer’s account information •  Reduce paper and postage needed to communicate with customers •  Ideal for financial services, health care and customer care applications
  • 31. Thanks, we’d be glad to answer any questions and schedule a demo of the our solutions and services. Contact: sales@iloopmobile.com