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www.yastech.ca
  @yastech
Website Analytics in
  36 Easy Steps


       www.yastech.ca
         @yastech
Michael              Blaine               Chris
michael@yastech.ca   blaine@yastech.ca   chris@yastech.ca
    @yasmike              @bkorte             @ichris
The Agenda
The Agenda

 Basics of Analytics
The Agenda

 Basics of Analytics


 Why Use Analytics?
The Agenda

 Basics of Analytics


 Why Use Analytics?


 Next Steps
The Agenda

 Basics of Analytics


 Why Use Analytics?


 Next Steps


 Q&A
Basics of Analytics   How Does It Work?
Basics of Analytics   How Does It Work?
A Visitor to Your Website!




Basics of Analytics   How Does It Work?
Basics of Analytics   How Do I View Analytics?
Email
Email   Web
Email   Web   Mobile
Basics of Analytics   Define That Term
Visits
Visits

  Number of devices that have
  visited your website.
Visits

  Number of devices that have
  visited your website.


  Can be the same person
  multiple times (i.e. co-worker
  with your site set as
  homepage)
Visits

  Number of devices that have
  visited your website.


  Can be the same person
  multiple times (i.e. co-worker
  with your site set as
  homepage)


  A good gauge of how many
  people are loading your site
  each day/month/year
Pageviews
Pageviews

 The total number of times all
 of the pages on your website
 have been viewed.
Pageviews

 The total number of times all
 of the pages on your website
 have been viewed.


 800 Pageviews could be
 spread over 20 different pages
 on your website.
Pageviews

 The total number of times all
 of the pages on your website
 have been viewed.


 800 Pageviews could be
 spread over 20 different pages
 on your website.


 Good indicator of which
 pages are visited more often
 relative to your whole website.
Pages/Visit
Pages/Visit

 When a person visits your
 website, how many pages do
 they actually visit (click on).
Pages/Visit

 When a person visits your
 website, how many pages do
 they actually visit (click on).


 Averaged over your total
 visitors.
Pages/Visit

 When a person visits your
 website, how many pages do
 they actually visit (click on).


 Averaged over your total
 visitors.


 Can help you decide whether
 having 10 pages of content is
 worth maintaining.
Bounce Rate
Bounce Rate

  For the math nerds:


             Total Number
               of Visitors
             Viewing One
Bounce            Page
           =
 Rate
               Total Number
                     of
                   Visits
Average Time on Site
Average Time on Site

 How long a browser sits open
 on your website.
Average Time on Site

 How long a browser sits open
 on your website.


 Not always a great indicator
 for smaller traffic sites (i.e.
 coffee break browser).
Average Time on Site

 How long a browser sits open
 on your website.


 Not always a great indicator
 for smaller traffic sites (i.e.
 coffee break browser).


 Helps when looking at
 individual pages and the time
 spent on them.
% New Visits
% New Visits

 How many of your visitors are
 coming for the first time.
% New Visits

 How many of your visitors are
 coming for the first time.


 It will depend on the type of
 website you are running as to
 whether it’s good to have a
 high number or low.
Why Use Analytics?   Example: Facebook vs Twitter
Facebook   vs
                Twitter
Facebook   vs
                Twitter
   Pages / Visit
3.71

Facebook   vs
                Twitter
   Pages / Visit
3.71           1.34

Facebook   vs
                Twitter
   Pages / Visit
Facebook   vs
                Twitter
Facebook   vs
                Twitter
   Time on Site
1:17

Facebook   vs
                Twitter
   Time on Site
1:17           0:07

Facebook   vs
                Twitter
   Time on Site
Facebook   vs
                Twitter
Facebook   vs
                Twitter
   Bounce Rate
5.88%

Facebook   vs
                Twitter
   Bounce Rate
5.88%           75%

Facebook   vs
                Twitter
   Bounce Rate
Facebook   vs
                Twitter
Next Steps   Where Do I Go From Here?
Next Steps
Next Steps
 Get setup with either a regular
 email of stats or a login for
 your own analytics account.
Next Steps
 Get setup with either a regular
 email of stats or a login for
 your own analytics account.


 Figure out what you want your
 website to accomplish.
Next Steps
 Get setup with either a regular
 email of stats or a login for
 your own analytics account.


 Figure out what you want your
 website to accomplish.


 Make sure you are able to
 measure success/failure of
 your website.
Next Steps
 Get setup with either a regular
 email of stats or a login for
 your own analytics account.


 Figure out what you want your
 website to accomplish.


 Make sure you are able to
 measure success/failure of
 your website.


 Evaluate your data over time,
 looking for trends.
Next Steps
 Get setup with either a regular
 email of stats or a login for
 your own analytics account.


 Figure out what you want your
 website to accomplish.


 Make sure you are able to
 measure success/failure of
 your website.


 Evaluate your data over time,
 looking for trends.


 Make changes. Rinse.
 Repeat.
Q&A Time   “Where Does a Baby Come From?”
Web
     Blog
   Twitter
Facebook
Web      www.YasTech.ca

     Blog    blog.YasTech.ca

   Twitter   twitter.com/YasTech

Facebook     facebook.com/YasTech
Web www.YasTech.ca
       Blog blog.YasTech.ca
         Visit our blog
     Twitter twitter.com/YasTech
    http://blog.YasTech.ca
  Facebook facebook.com/YasTech
  later this week where we’ll be
posting links and resources for you
              to use.
Web      www.YasTech.ca

     Blog    blog.YasTech.ca

   Twitter   twitter.com/YasTech

Facebook     facebook.com/YasTech

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2010-04 YasTech Web Analytics Talk

  • 1.
  • 3. Website Analytics in 36 Easy Steps www.yastech.ca @yastech
  • 4.
  • 5. Michael Blaine Chris michael@yastech.ca blaine@yastech.ca chris@yastech.ca @yasmike @bkorte @ichris
  • 7. The Agenda Basics of Analytics
  • 8. The Agenda Basics of Analytics Why Use Analytics?
  • 9. The Agenda Basics of Analytics Why Use Analytics? Next Steps
  • 10. The Agenda Basics of Analytics Why Use Analytics? Next Steps Q&A
  • 11. Basics of Analytics How Does It Work?
  • 12. Basics of Analytics How Does It Work?
  • 13. A Visitor to Your Website! Basics of Analytics How Does It Work?
  • 14. Basics of Analytics How Do I View Analytics?
  • 15.
  • 16. Email
  • 17. Email Web
  • 18. Email Web Mobile
  • 19. Basics of Analytics Define That Term
  • 20.
  • 21.
  • 23. Visits Number of devices that have visited your website.
  • 24. Visits Number of devices that have visited your website. Can be the same person multiple times (i.e. co-worker with your site set as homepage)
  • 25. Visits Number of devices that have visited your website. Can be the same person multiple times (i.e. co-worker with your site set as homepage) A good gauge of how many people are loading your site each day/month/year
  • 26.
  • 27.
  • 29. Pageviews The total number of times all of the pages on your website have been viewed.
  • 30. Pageviews The total number of times all of the pages on your website have been viewed. 800 Pageviews could be spread over 20 different pages on your website.
  • 31. Pageviews The total number of times all of the pages on your website have been viewed. 800 Pageviews could be spread over 20 different pages on your website. Good indicator of which pages are visited more often relative to your whole website.
  • 32.
  • 33.
  • 35. Pages/Visit When a person visits your website, how many pages do they actually visit (click on).
  • 36. Pages/Visit When a person visits your website, how many pages do they actually visit (click on). Averaged over your total visitors.
  • 37. Pages/Visit When a person visits your website, how many pages do they actually visit (click on). Averaged over your total visitors. Can help you decide whether having 10 pages of content is worth maintaining.
  • 38.
  • 39.
  • 41. Bounce Rate For the math nerds: Total Number of Visitors Viewing One Bounce Page = Rate Total Number of Visits
  • 42.
  • 43.
  • 45. Average Time on Site How long a browser sits open on your website.
  • 46. Average Time on Site How long a browser sits open on your website. Not always a great indicator for smaller traffic sites (i.e. coffee break browser).
  • 47. Average Time on Site How long a browser sits open on your website. Not always a great indicator for smaller traffic sites (i.e. coffee break browser). Helps when looking at individual pages and the time spent on them.
  • 48.
  • 49.
  • 51. % New Visits How many of your visitors are coming for the first time.
  • 52. % New Visits How many of your visitors are coming for the first time. It will depend on the type of website you are running as to whether it’s good to have a high number or low.
  • 53. Why Use Analytics? Example: Facebook vs Twitter
  • 54.
  • 55. Facebook vs Twitter
  • 56. Facebook vs Twitter Pages / Visit
  • 57. 3.71 Facebook vs Twitter Pages / Visit
  • 58. 3.71 1.34 Facebook vs Twitter Pages / Visit
  • 59. Facebook vs Twitter
  • 60. Facebook vs Twitter Time on Site
  • 61. 1:17 Facebook vs Twitter Time on Site
  • 62. 1:17 0:07 Facebook vs Twitter Time on Site
  • 63. Facebook vs Twitter
  • 64. Facebook vs Twitter Bounce Rate
  • 65. 5.88% Facebook vs Twitter Bounce Rate
  • 66. 5.88% 75% Facebook vs Twitter Bounce Rate
  • 67. Facebook vs Twitter
  • 68. Next Steps Where Do I Go From Here?
  • 70. Next Steps Get setup with either a regular email of stats or a login for your own analytics account.
  • 71. Next Steps Get setup with either a regular email of stats or a login for your own analytics account. Figure out what you want your website to accomplish.
  • 72. Next Steps Get setup with either a regular email of stats or a login for your own analytics account. Figure out what you want your website to accomplish. Make sure you are able to measure success/failure of your website.
  • 73. Next Steps Get setup with either a regular email of stats or a login for your own analytics account. Figure out what you want your website to accomplish. Make sure you are able to measure success/failure of your website. Evaluate your data over time, looking for trends.
  • 74. Next Steps Get setup with either a regular email of stats or a login for your own analytics account. Figure out what you want your website to accomplish. Make sure you are able to measure success/failure of your website. Evaluate your data over time, looking for trends. Make changes. Rinse. Repeat.
  • 75. Q&A Time “Where Does a Baby Come From?”
  • 76. Web Blog Twitter Facebook
  • 77. Web www.YasTech.ca Blog blog.YasTech.ca Twitter twitter.com/YasTech Facebook facebook.com/YasTech
  • 78. Web www.YasTech.ca Blog blog.YasTech.ca Visit our blog Twitter twitter.com/YasTech http://blog.YasTech.ca Facebook facebook.com/YasTech later this week where we’ll be posting links and resources for you to use.
  • 79. Web www.YasTech.ca Blog blog.YasTech.ca Twitter twitter.com/YasTech Facebook facebook.com/YasTech

Notas do Editor

  1. - A device visits your website - Code is run that starts tracking that computer - When you leave, code stops tracking
  2. - A device visits your website - Code is run that starts tracking that computer - When you leave, code stops tracking
  3. - A device visits your website - Code is run that starts tracking that computer - When you leave, code stops tracking
  4. - A device visits your website - Code is run that starts tracking that computer - When you leave, code stops tracking
  5. - A device visits your website - Code is run that starts tracking that computer - When you leave, code stops tracking
  6. - A device visits your website - Code is run that starts tracking that computer - When you leave, code stops tracking
  7. - It’s stats and figures that help guide your decisions on what to do with your website, but it doesn’t tell the whole story. -
  8. - It’s stats and figures that help guide your decisions on what to do with your website, but it doesn’t tell the whole story. -
  9. - It’s stats and figures that help guide your decisions on what to do with your website, but it doesn’t tell the whole story. -
  10. - It’s stats and figures that help guide your decisions on what to do with your website, but it doesn’t tell the whole story. -
  11. - It’s stats and figures that help guide your decisions on what to do with your website, but it doesn’t tell the whole story. -
  12. The percentage of visitors to your site that leave after visiting only one page on your website.
  13. The percentage of visitors to your site that leave after visiting only one page on your website.
  14. The percentage of visitors to your site that leave after visiting only one page on your website.
  15. The percentage of visitors to your site that leave after visiting only one page on your website.
  16. The percentage of visitors to your site that leave after visiting only one page on your website.
  17. The percentage of visitors to your site that leave after visiting only one page on your website.