Learning and Development has become far too focused on the volume and arrangement of content instead of its value for learners. As we continue to shift to a demand-driven environment, relevance is ultimately decided by the learner —not the L&D teams. Successful learning organizations develop systems that promote relevance and design learning with an experience-mindset. In this webinar Matt Donovan, Vice President of Global Digital Learning Strategies & Solutions will explore: Re-envisioning learning strategies through the learner-centric lens Innovation as the catalyst to assess the current state of your workplace against the desired future state of the learning experience The organizational features and architecture required to achieve long-term results

1. #CLOwebinar
The presentation will begin at the top of the hour.
A dial in number will not be provided.
Listen to today’s webinar using your computer’s
speakers or headphones.
Welcome to the webinar!

2. #CLOwebinar
Tools You Can Use
Audio Control
– A dial in number will not be provided.
– The audio will stream through your
headphones or computer speakers.
– Also check your computer’s volume for
external speakers or headsets.

3. #CLOwebinar
Questions and Handouts
You can submit questions by clicking on
this icon here.
You can download a PDF of the slide deck
by clicking here.

4. #CLOwebinar
1. May I receive a copy of the slides?
YES! Click on the handouts located on the right portion of
your screen.
2. May I review the webinar recording at a later date?
YES! You may log in again using today’s link to review the
presentation on-demand.
3. Is this webinar HRCI or SHRM certified?
YES! The HRCI and SHRM certification codes will be sent in
the follow up email.
Frequently Asked Questions

5. Transforming the Learner’s Landscape
MBI – GP Strategies Company Confidential
March 20, 2019

6. Introductions
6
Matt Donovan
Vice President
Digital Learning Strategies and Solutions

7. “Everybody wants the latest and greatest in learning,
but we simply cannot keep up with the demands from
the business and from our employees.”
– CLO, Financial Services Company
In a survey of 119 learning leaders,
“Understanding Learning Trends” and “Leveraging Technology in
Learning” were identified as being very important.
…However, they rated their teams as not being proficient
in these areas.
– CEB Study
The need is REAL.
7

8. 8
Significant DISRUPTION in the way we work
8https://youtu.be/SCGV1tNBoeU
Digital
Consumer
Digital
Operations
Digital
Enterprise
World
Economic
Forum

9. 9
A relatable example - banking

10. The future of work-enabled learning is EVOLVING
• Radical personalization
• Continuous career readiness
• Learning no longer defined
by time and place
• A wide variety of digital
networks, platforms, and
content resources connect
learners and learning agents
10

11. 11
Six critical mind shifts

12. 12
DISRUPTIVE trends in the learning space
11
Appification of LEARNING PLATFORMS
Uberization of CONTENT AND SERVICES
Microtization of ASSETS
Pervasive Learning Systems
supported through DATA ANALYTICS

13. 13
We’re watching them all, too
TECHNOLOGY
TRIGGER
PEAK OF
INFLATED
EXPECTATIONS
TROUGH OF
DISILLUSIONMENT
SLOPE OF ENLIGHTENMENT PLATEAU OF
PRODUCTIVITY
Artificial Intelligence
Internet of Things
Mixed Reality
Personalized Learning Portals
Content Curation
Flipped Learning
Learning Analytics
xAPI
Adaptive Learning
Spaced Reinforcement
Gamification
Social Learning
BYOD Strategy
Flash Conversion
Tablets in Classrooms
Mobile Learning Strategies/HTML5
Virtual Reality
Augmented Reality
Chatbots
Video-based Coaching
Interactive Video
Cohort Learning
MOOCs
Podcasts
Explainer
Animations/3D
Micro-learning
The Innovation Kitchen works to
minimize the gap between
expectation and productivity
Hype Cycle:
A Visualization
by Gartner

14. Determining when to jump
1414Nunes and Breene
NetflixBlockbuster

15. Work
Knowledge
Mgmt. Sites
SharePoint, Igloo
User Interface
(Dynamic HTML 5 Portal, SharePoint, Igloo)
Launch, Track, and Report
(SuccessFactors, WorkDay)
Level 2 Test
QuizBuilder,
QuestionMark
Level 1 Survey/
Questionnaire
Level 3/4 Evaluate
Transfer/ROI/Experience
MOOC
(Intrepid,
NovoEd)
Chatbot
(Mobile
Coach)
Event
(SpotMe)
Adaptive
Area9, Amplifire
Points of
Access
(non-LMS)
Collaborative
Work Spaces
MS Teams, Slack
Gamification
(Bunchball,
Axonify)
Experience
(social, immersive,
spaced, micro,
gamified)
Measurement
& Analytics
Analytics
Domo
AR/
VR
Develop, Author,
Publish
(Kinexa, Inkling, Assima)
Content Mgmt. Multimedia
Servers
(Brightcove)
Digital Asset
Managers
(ADAM)
Doc Mgmt.
(SharePoint,
Documentum)
Video
Learning
Assets
WBT
Course
PDFs QuizzesImages
Curate, Track, and Report
(Degreed, EdCast )
Animations
HCM Suite
Workday,
SuccessFactors
Point of Learning Point of Work
Learning Path
(SF Program, Degreed
LP)
Curation
(Degreed,
Documentum)
Social
(JAM,
Yammer)
High-Level View of the Learning Ecosystem
{
15

16. 16
A significant investment in a sustainable innovation
process focusing on business results

17. 17
Digital Learning
INNOVATION CENTERS
A physical or virtual space where a
learning organization can:
…without disrupting
critical day-to-day activities.
EXPLORE
INNOVATE
REFINE

18. 18
5-STEP innovation process
DISCOVERY
Look at the
business,
organization,
and industry
for ideas,
inspirations,
technologies,
pain points,
and trends.
REFINEMENT
Link the idea,
inspiration, pain
point, or trend
to a business
need.
Hypothesize
the impact,
followed by
prioritizing
efforts.
EXPERIMENT
Design an
approach to
experiment,
test, and learn.
REFLECT &
SHARE
what was
learned,
questions
answered,
potential
applications,
and new
questions to
answer.
INTEGRATE
Progress viable
innovations
from concept
to relevant
business
practices.
18
PROGRESSIVE VIABILITY

19. 19
DEMONSTRATION
EXPLORATION
TEST AND LEARN
PILOT
DIGITAL EXPLORATORIUMS
Types of INNOVATION activities

20. 20
A MODERN LEARNING experience - SPOCs
Brandon Hall winner
Rapid, broad reach
Transforming the role
and work of the
learning practitioner
15

21. 21
Brandon Hall winner
LSCON DemoFest winner
Ideal for in-classroom and
on-the-job performance support
Augmented REALITY

22. 22
Different perspectives
for different needs
Aerial video, immersive
360 pano tours and video
Video INNOVATIONS

23. 23
Virtual REALITY
Allows spatial awareness and
familiarity with physical spaces:
AWARENESS
OBSERVATION
ASSESSMENT

24. 24
Keep the conversation going
after training:
BUILD AND EXTEND ACTIVITIES
RESOURCE SHARING
REMINDERS
ChatBOTS

25. 25
Showcase what is possible
in an experiential way
Capture any range of technology
or transformative effort that you
want to explore
In an accessible manner
Innovation TRANSFORMATIONS and
EXPLORATORIUM experiences

26. 26
Identify trends and signals earlier
My CALL TO ACTION
Continuously adapt in order to remain relevant
Get better at determining when to shift
Transform both designer and learner mindsets
AS PRACTITIONERS, WE NEED TO:

27. We’re at our best when helping our clients achieve their best.
Making a meaningful impact on the world together.
We’re social, chat with us!
gpstrategies.com
@gpcorp gpstrategies blog.gpstrategies.com gp-strategies-corporation GPStrategiesCorp info@gpstrategies.com
© 2019 GP Strategies Corporation. All rights reserved. GP Strategies, GP Strategies and logo design, Academy of Training, Asentus, B2B Engage, Bath Consultancy Group, Beneast Training, BlessingWhite, CLS Performance Solutions,
Clutterbuck Associates, Communication Consulting, Effective-People, Emantras, Future Perfect, GP Sandy, Hula Partners, IC Axon, Information Horizons, Jencal Training, Lorien Engineering Solutions, Marton House, Maverick Solutions,
McKinney Rogers, Milsom, Option Six, PCS, PerformTech, PMC, Prospero Learning Solutions, Rovsing Dynamics, RWD, Smallpeice Enterprises, TTi Global, Ultra Training, Via Training, YouTrain, EtaPRO, GPCALCS, GPiLEARN, GPiLEARN+,
GPSteam, and VirtualPlant are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks or registered trademarks of their respective owners. Proprietary to GP
Strategies Corporation
Matt Donovan
Vice President, Digital Learning Strategies and Solutions
Email: mdonovan@gpstrategies.com
Twitter: @hazmattdonovan
27

28. #CLOwebinar
Register for the next webinar!
THE SKILLS CURRENCY: UNLOCKING
INTERNAL MOBILITY WITH REAL SKILLS
DATA
Wednesday, March 20th, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars