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Edinburgh Social Media Meetup 20 June 2013
Online PR and Blogger Outreach
Hugh Anderson & David Cumings
• Established in late
2010
• A technology company,
but not run by techies
• Scottish Enterprise
backed + one round of
seed investment
• Simple, online
marketing analytics
products
• Scalability to reach a
global audience easily
and cheaply
• Mantra: “Disrupt from
below with simplicity”
• Measuring online PR
(digital outreach),
discovering online
target audiences and
managing the process
• NOT social media
monitoring
• Focussed on bloggers
and blogger outreach
• Solving known pains :
inability to measure/
demonstrate value +
high cost or high
manual intervention
• Simple, user-friendly,
compelling and
affordable
• Full public beta
launched in February
2013
CONTEXT:
The changing
world of
consumer
consumption
Audience Participation 1
• How many people in the room write a blog?
• How many people in the room read blogs?
• How many marketers are in the room?
• Any experiences of digital/blogger outreach in
the room? Examples? Successes? Pains?
Why blogs matter: stats
• 78% of internet users conduct product research online.
• Greater than 70% of consumers state that blogs affected their
purchasing decisions.
• Trust in online customer opinions of 70%, vastly outstrips
traditional media.
• The average budget spent on company blogs & social media
has nearly tripled in three years.
• There are more than 180 million blogs globally
Sources: Hubspot, Econsultancy, eMarketer, Nielsen
Why blogs matter
• Earned media = Trust
• Consumer point of research
• Engine that drives ideas on the Internet
• The realm of experts
• Panda/Penguin updates
Benefits of blogger
outreach
• Precise: rifle-shot target audience
• Create loyal communities & brand
advocates
• SEO performance
• Measurable: campaign & business
Important points
• It's about developing relationships
• You need to be creating compelling content
• It's a two way process
• You have to have a lead capture strategy
• It requires an investment of time & energy
Process 1: Objectives
• Know your business objectives (how much
money do you want in the bank by what date)
• e.g. generate £4K of sales for ‘Our Debut
Album’ by the end of July 2013.
• How many physical conversions does this
translate into (total money needed / unit cost
price = conversions required)
• e.g. get 571 people to download ‘Our
Debut Album’ by the end of July 2013.
Customers
• Know your target customers
• Who are the people who are going to deliver
the business objectives by actually spending
their cash?
• Where do these people ‘hang out’ on the
Internet?
• Have some sort of a clue about why this
audience is going to care about your offer
Find the influencers
• Find the influential bloggers that your customers
follow
• Estimate the visibility they might achieve for you
• Big does not equal best; find the “magic middle”
• Assess engagement and other factors
Audience Participation 2
• Examples of outreach campaigns? Or business
development opportunities where bloggers
could be marketed to?
• Where does the target audience ‘hang out’?
• What do the target audience read about?
Reaching out
• Be sane and be normal
• Follow on Twitter
• Read their blog
• Retweet occasionally
• Get to understand them
• Comment sensibly once in a while
• Behave like a friend
• Keep a record of your level of interaction with
them
The content offer
• Devise and create a compelling content
offering that will appeal in the strongest terms
to your audience (customers and influencers)
• Teach, don’t sell
• Educate, entertain, and be relevant
• Think about the expertise you have and how it
will help your target audience.
• Prepare a content strategy that includes
anticipation
• No spammy emails or press releases!
Types of content
• Videos
• Infographics
• Ebooks
• Interviews
• Surveys
• Event invitations
• Samples
• Etc.
But, make it really genuinely useful.
And make it compelling.
But, to re-emphasise, success is based on
developing relationships and putting effort
into making really useful content
Neither of these is too hard to achieve
Measurement
• Weekly meeting (not sit down!)
• Visibility achieved?
• Engagement achieved with the offer?
• Conversions to leads?
• Are the numbers going up?
• Discuss ideas to increase conversion
• Assign actions to improve now before next
week
Example
• ‘The Best Practice
Guide for Effective
Blogger Outreach’
eBook
• Released July 2012
• 12 main influencers
Audience Participation 3
• Experiences of measurement?
• Anything beyond mentions (google alerts)?
• What other metrics?
• What other tools?
• What client experiences/expectations?
In Conclusion
• Embrace digital outreach - it’s here to stay;
• Think strategic goals, not tactical gains;
• Compelling content/story is key;
• Be human - it’s about relationships;
• Demonstrate value.
Hugh Anderson David Cumings
hugh@forthmetrics.com dave@forthmetrics.com
@hughforth @davidcumings
Thank You!
www.inkybee.com
https://www.facebook.com/inkybee.outreach

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Blogger Outreach and Online PR

  • 1. Edinburgh Social Media Meetup 20 June 2013 Online PR and Blogger Outreach Hugh Anderson & David Cumings
  • 2. • Established in late 2010 • A technology company, but not run by techies • Scottish Enterprise backed + one round of seed investment • Simple, online marketing analytics products • Scalability to reach a global audience easily and cheaply • Mantra: “Disrupt from below with simplicity”
  • 3. • Measuring online PR (digital outreach), discovering online target audiences and managing the process • NOT social media monitoring • Focussed on bloggers and blogger outreach • Solving known pains : inability to measure/ demonstrate value + high cost or high manual intervention • Simple, user-friendly, compelling and affordable • Full public beta launched in February 2013
  • 5.
  • 6. Audience Participation 1 • How many people in the room write a blog? • How many people in the room read blogs? • How many marketers are in the room? • Any experiences of digital/blogger outreach in the room? Examples? Successes? Pains?
  • 7. Why blogs matter: stats • 78% of internet users conduct product research online. • Greater than 70% of consumers state that blogs affected their purchasing decisions. • Trust in online customer opinions of 70%, vastly outstrips traditional media. • The average budget spent on company blogs & social media has nearly tripled in three years. • There are more than 180 million blogs globally Sources: Hubspot, Econsultancy, eMarketer, Nielsen
  • 8. Why blogs matter • Earned media = Trust • Consumer point of research • Engine that drives ideas on the Internet • The realm of experts • Panda/Penguin updates
  • 9. Benefits of blogger outreach • Precise: rifle-shot target audience • Create loyal communities & brand advocates • SEO performance • Measurable: campaign & business
  • 10.
  • 11. Important points • It's about developing relationships • You need to be creating compelling content • It's a two way process • You have to have a lead capture strategy • It requires an investment of time & energy
  • 12. Process 1: Objectives • Know your business objectives (how much money do you want in the bank by what date) • e.g. generate £4K of sales for ‘Our Debut Album’ by the end of July 2013. • How many physical conversions does this translate into (total money needed / unit cost price = conversions required) • e.g. get 571 people to download ‘Our Debut Album’ by the end of July 2013.
  • 13. Customers • Know your target customers • Who are the people who are going to deliver the business objectives by actually spending their cash? • Where do these people ‘hang out’ on the Internet? • Have some sort of a clue about why this audience is going to care about your offer
  • 14. Find the influencers • Find the influential bloggers that your customers follow • Estimate the visibility they might achieve for you • Big does not equal best; find the “magic middle” • Assess engagement and other factors
  • 15.
  • 16. Audience Participation 2 • Examples of outreach campaigns? Or business development opportunities where bloggers could be marketed to? • Where does the target audience ‘hang out’? • What do the target audience read about?
  • 17.
  • 18. Reaching out • Be sane and be normal • Follow on Twitter • Read their blog • Retweet occasionally • Get to understand them • Comment sensibly once in a while • Behave like a friend • Keep a record of your level of interaction with them
  • 19.
  • 20. The content offer • Devise and create a compelling content offering that will appeal in the strongest terms to your audience (customers and influencers) • Teach, don’t sell • Educate, entertain, and be relevant • Think about the expertise you have and how it will help your target audience. • Prepare a content strategy that includes anticipation • No spammy emails or press releases!
  • 21. Types of content • Videos • Infographics • Ebooks • Interviews • Surveys • Event invitations • Samples • Etc. But, make it really genuinely useful. And make it compelling.
  • 22. But, to re-emphasise, success is based on developing relationships and putting effort into making really useful content Neither of these is too hard to achieve
  • 23. Measurement • Weekly meeting (not sit down!) • Visibility achieved? • Engagement achieved with the offer? • Conversions to leads? • Are the numbers going up? • Discuss ideas to increase conversion • Assign actions to improve now before next week
  • 24. Example • ‘The Best Practice Guide for Effective Blogger Outreach’ eBook • Released July 2012 • 12 main influencers
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Audience Participation 3 • Experiences of measurement? • Anything beyond mentions (google alerts)? • What other metrics? • What other tools? • What client experiences/expectations?
  • 30. In Conclusion • Embrace digital outreach - it’s here to stay; • Think strategic goals, not tactical gains; • Compelling content/story is key; • Be human - it’s about relationships; • Demonstrate value.
  • 31. Hugh Anderson David Cumings hugh@forthmetrics.com dave@forthmetrics.com @hughforth @davidcumings Thank You! www.inkybee.com https://www.facebook.com/inkybee.outreach