The document presents the HR-Class model for assessing and benchmarking excellence in HR practices and processes. It was developed based on global best practices models and Indian organizational experience. The model aims to establish benchmarks for HR excellence and enable companies to achieve excellence through a process involving registration, assessment by a panel, feedback and recognition of winners. It outlines the scoring system, timelines and calls organizations to register for the assessment process.

1. Presents
Aneeta
Madhok
MD,
Open
Spaces
Consul8ng
September
25,
2013.

2. HOW
WE
SEE
EXCELLENCE
• Excellence
is
the
outcome
of
a
con8nuous
cycle
of
reflec8on,
self-­‐assessment,
and
improvement
• It’s
the
pursuit
of
excellence
that
is
exci8ng,
and
brings
about
challenges
to
be
confronted,
problems
to
be
solved
and
innova8on
to
be
implemented
in
developing
best
prac8ces.
• Global
models
of
Business
Excellence
include
HR
as
only
a
part
of
the
whole

3. WHY
HR
EXCELLENCE?
• The
need
for
a
look
at
HR
Excellence
has
been
expressed
by
many.
• The
HR-­‐Class
Model
was
born
out
of
this
need
under
the
leadership
of
Yogi
Sriram,
President
NHRD
Network,
Mumbai

4. HOW
THE
MODEL
WAS
DEVELOPED
• Experience
with
other
global
models.
• Indian
experience
of
organiza8ons
in
developing
their
own
criteria
• A
holis8c
view
of
Excellence
–
beyond
driving
processes
• Pilot
runs
helped
iron
out
many
issues

5. OBJECTIVES
• To
establish
benchmarks
of
excellence
in
the
HR
profession
as
it
is
prac8ced
today
• To
enable
companies
to
create
and
sustain
their
efforts
to
achieve
excellence
in
HR
prac8ces
and
processes
• To
showcase,
reward,
and
recognize
excellence
in
process,
leadership
and
culture
of
the
HR
func8on

6. HR-­‐Class
–
THE
MODEL
Authors:
Aneeta
Madhok,
PhD
Managing
Director
–
Open
Spaces
Consul8ng
Lakshmi
S
HR
Business
Partner
–
Dow
Chemical
Rajiv
Sinha
Knowledge
Management
–
Larsen
&
Toubro
Delivery
Partner:
Open
Spaces
Consul8ng
(P)
Limited

7. SCORING
SYSTEM
Scoring
is
on
a
1000
point
scale
Results
data
will
be
assessed
for
the
previous
12
months
period.
Scoring
is
based
on
the
following
parameters:
APPROACH
DEPLOYMENT
OUTCOMES

8. HR-­‐Class
ASSESSMENT
PROCESS
Phase One
Registration
Dialogue with Assessor
Panel
Screening & Shortlisting
Phase Two
Submission of
Application
Site Visits by Panel of
Assessors
Post Assessment
Phase
Coaching & Feedback
HR-Class Convention to
recognize winners

9. WHAT
IS
UNIQUE
ABOUT
HR-­‐CLASS
• Oden,
processes
are
designed
in
excellent
ways,
but
live
only
on
paper
and
in
informa8on
flows.
• Bureaucracy
oden
creeps
in
and
brings
inflexibility
to
processes.
• The
model
recognizes
that
process
excellence
works
if
there
is
leadership
and
cultural
excellence
to
support
it.
• Qualita8ve
and
quan8ta8ve
evidence
is
factored
in
the
assessment
process.

10. TAKEAWAYS
FOR
REGISTERING
COMPANIES
• Organiza8ons
will
get
reliable
feedback
against
set
benchmarked
criteria
on
their
HR
func8oning
• Detailed
report
giving
strengths
and
opportuni8es
for
improvement
with
sugges8ons
for
excellence.
• Excellence
will
be
recognized
at
the
HR-­‐Class
Conven8on
in
March
2014.
• Sa8sfac8on
that
goes
with
achieving
higher
level
of
excellence

11. LOOKING
INTO
THE
FUTURE
• The
HR-­‐Class
model
will
con8nue
to
evolve
and
get
more
refined
over
the
years
• Future
will
see
benchmarks
and
records
being
set
and
exceeded
each
year
• The
coming
years
will
see
separate
awards
categories
in
different
sectors
• Assessor
Training
and
cer8fica8on
in
the
future
• Establishment
of
benchmarks
for
excellent
prac8ces

12. TIME
LINES
• Registra8ons
begin:
September
01,
2013
• Last
date
for
registra8on:
September
30
• Phase
One
presenta8on
reviews
by
panel
to
conclude
by:
November
20,
2013
• Shortlist
for
Phase
Two
to
be
announced
by
21
November
• Briefing
mee8ng
for
shortlisted
companies
26
November
• Submission
of
applica8ons
by
shortlisted
companies:
December
20,
2013
• Site
visits
by
Assessors
team:
January
2014
• Consolida8on
of
findings:
January
31,
2014
• Feedback
Presenta8ons
by
Assessing
teams:
February
2014
• HR
Class
Conven8on
to
announce
results:
Final
date
to
be
announced:
March
2014

13. CALL
TO
ACTION
• Visit
www.hr-­‐class.com
today
• Download
– Registra8on
form
and
checklist
– HR-­‐Class
handbook
• Fill
in
the
registra8on
checklist
and
submit
your
applica8on
for
Phase
One
as
per
the
instruc8ons
given
in
the
handbook
• Register
before
September
30,
2013

14. THANK
YOU!