1. Innovations in Service Delivery
Comprehensive Customer-Centric Approach

2. About the Company
 Established in 2002
 is a part of American hi-tech group of companies Mirantis;
 Ventra has offices in Moscow, Saint Petersburg,
• Saint Petersburg
Yekaterinburg, Rostov-on-Don, Saratov, Kharkov (Ukraine),
Obninsk, Chekhov, Noginsk, Chelyabinsk • Moscow
• Rostov-on-Don
•Yekaterinburg
 Staff size in Moscow, Saint Petersburg, Yekaterinburg, • Saratov
Rostov-on-Don, Saratov, Kharkov (Ukraine) offices – 200 in
house, over 4000 + outstaffed .

3. Our Services
Ventra HR Ventra IT
Outsourcing IT personnel outsourcing
Outstaffing
IT audit and consulting
Recruiting
Service maintenance and support
Temporary staffing
Testing
Industrial staffing

4. Two models of cooperation
Project-based Strategic Human Capital
Short-term temporary projects Management Provider
Long-term projects
Fast Surge Capacity Qualified experts
Flexible Staff
Large Scale Important
Low-cost Transparency / Visibility
Corporate Culture Integration
BP Integration
Effectiveness/ROI
KPI / Management Reporting
Project-based Model
Strategic Human Capital
Management Provider

5. VENTRA On-line Service Delivery Model
Management Reporting
Client BP Integration
Performance Metrics
Training VENTRA On-Line Portal
HR Services, Cost reporting Traditional HR
Service Providers
are here

6. Management by Objectives

7. Management by Competencies

8. Analytical Tools

9. Ventra Online Portal: graphical BP designer

10. Ventra On-line Portal: organization management tool

11. Ventra Online Portal: training and testing

12. Ventra Online HR Portal: ONLINE management automation
custom
tool
Management reporting with customer data
tracking
Metrics
Real time reporting
strategic
Management by competences and objectives
Team management
Metrics definition
advanced Organization management
Work schedule management
baseline Workforce management

13. Thank you!