Aquarius On The Beach is a budget boutique hotel located right on the Wailoaloa Beach in Nadi, Fiji. The hotel is located only 15 minutes away from the Nadi International airport. The quaint family owned establishment takes great pride in giving their guests an enjoyable stay and provides the following facilities: restaurant, bar, taxi, tour desk and a shop
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Case Study : Aquarius On The Beach, Nadi, Fiji :
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Hotelogix: Aquarius On The Beach, Nadi, Fiji
Aquarius On The Beach is a budget boutique hotel located right on the Wailoaloa
Beach in Nadi, Fiji. The hotel is located only 15 minutes away from the Nadi International
airport. The quaint family owned establishment takes great pride in giving their guests an
enjoyable stay and provides the following facilities: restaurant, bar, taxi, tour desk and a
shop.
Background & Pain Points
Previously the hotel used to use an old fashioned Legacy system which was
extremely complicated and cumbersome due to which numerous errors were made,
some deliberate and some hidden. Since the software was dependent on servers
and extra IT infrastructure, the primary PC being used, used to lose data, crash and
require reloading on a regular basis. Additional terminals increased the cost of the
software.
Support was another issue, in Fiji there was only one IT personnel who could service
their software and he also catered to all the larger hotels in the vicinity, so whenever
there was a service fault and the hotel needed assistance they needed to wait for a
long time.
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Also the owner, Mr. Dale Hermanson always was keen to have a cloud–based
PMSsince he doesn’t reside in Nadi.
Hotelogix Solution and Benefits
PMS can run on multiple computers without a "per computer" rate being charged.
Since the PMS is a cloud based solution, there is no fear of loss of data, errors in
accounting and disruption in hotel operations due to a service fault.
Fully integrated system – after switching over to the Hotelogix PMS, they started
using Hotelogix’s POS for their restaurant and bar POS, switched from Siteminder
to Hotelogix as their channel manager, and Xero as their accounting software.
Reasons for Choosing Hotelogix
Since all information is on the cloud, the data is secure and can be easily
accessed and tracked
Cost-effective since no extra server, terminals or hardware needs to be installed
Quick and helpful support
User friendly and easy to use
Features could be altered and tailored to fit the unique needs and situation of the
hotel
Hotel can be accessed from anywhere and at any time.
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