SlideShare uma empresa Scribd logo
1 de 18
150 Hotel Housekeeping

Power Point Presentation
Collection
 Download preview Copy:
http://www.hospitality-school.com/wpcontent/uploads/2013/12/Preview-Copy-150hotel-housekeeping.zip

** FIRST download this preview copy and
see 5 random presentations out of this 150
presentation collection. **

 Buy From here: http://www.hospitalityschool.com/hotel-housekeeping-presentations
Topics That we have Covered
1.
2.
3.
4.
5.
6.

Trolley Set-up
Entering Guest Room
Cleaning Guest Room
Cleaning Guest Bathroom
Cleaning Guest Bed
How to Care the Housekeeping
Equipment
7. Correct Chemical Usage
8. Chemical Light Fixtures
9. Cleaning Lobby Area
10.Cleaning Public Area Toilet

Cleaning
Continued…
11. Cleaning F & B Toilet
12. Cleaning Front Desk Area
13. Cleaning Back of the House Staircase
14. Cleaning Elevator
15. Daily Carpet Maintenance
16. Room Key Handling
17. How to Handle DND Rooms
18. How to Prevent a Fire
19. Lost & Found Handling
20. Grooming & Appearance
Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
Continued
21. Check Uniform & Grooming Standards
22. Body Language & Attitude
23. How to Conduct Briefing
24. Communicate with Housekeeping
25. How to Greet the Guest

26. Dect Phone Control
27. Occupational Health & Safety
28. Monthly Linen Inventory

29. Master Key Sign-out Procedures
30. Sign-in Procedures
Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.

Sign-out Procedures
Guest Room Amenities & Supplies Set-up
Do-not Disturb Procedures for Rooms
Clean Room Procedures
How to Clean Electric Kettle
How to Clean the Glasses
How to Clean Ice Bucket
How to Change Pillow Case
How to Remove Laundry Wooden Boxes/Hangers
Reporting to the Guest Floor
Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.

How to Make-up Bed
How to Clean the Bathroom Floor
How to Clean the Mini Bar
How to Dust the Furniture
How to Clean the Mirror
How to Clean the Bath Tub
How to Clean the Shower Room
How to Clean the Bathroom Wall
How to Clean the Vanity Top & Hand Basin
How to Clean/Polish Bathroom Fittings

Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
51.
52.
53.
54.
55.
56.
57.
58.
59.
60.

How to Clean the Toilet Bowl
How to Vacuum the Carpet
How to Clean the Telephone Set
How to Handle Wake-up Call
Guest Shoe Shine Service
Safe Deposit Box Needs to be Opened in Checked out
Guest Room
How to Handle the Left Guest Room Vine Card
Extra Bed & Baby Cot Procedures
Guest Laundry Pick up During Room Check
Guest Laundry Pick up Requirement via Receiving Call
Check
Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
61.
62.
63.
64.
65.
66.
67.
68.
69.
70.

Fold Towel
How to Remove Room Service Basket
How to Clean Guest Floor Corridor
How to Assist Guest with Luggage/Parcel
Mini-Bar Consumption Check
Mini-Bar Daily Replenishment
Breakage, Loss & Damage Procedure
How to Handle “Open Door”
How to Check Guest Floor Corridor
How to Inspect Bathroom
Visit: www.hospitality-school.com for Free Hospitality Training Materials
Continued…
71.
72.
73.
74.
75.
76.
77.
78.
79.
80.

Care and Handling of Guest’s Belongings
Returning Keys and Worksheet
Check into Housekeeping Office
Vacuum Carpet after Washed
How to Escort Guest to Elevator
Cleaning Chemical using in Housekeeping
How to Polish Wooden Surface
How to Use and Clean a Vacuum Cleaner
Guest Laundry Emergency
Super Clean Program

Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
Continued…
81. One Entry Room System
82. Zero Room Effects
83. Turn Down Service
84. Push Brush Sweeping
85. Dust Mopping
86. Wet Mopping
87. Wall Washing by Hand
88. How to Clean the A/C Grill
89. How to Shampoo Carpet – Extraction
90. How to Clean Upholstery Fabric
Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
91. How to Clean the Wall Paper
92. How to Clean the Offices
93. Cloak Room Procedure
94. How to Clean Staircase
95. How to Clean Windows
96. Stone Floor Scrubbing
97. How to Spot Clean Carpet
98. Dry Foam Shampoo on Carpet
99. How to Clean Outlets
100.Inspection of Back of the House
Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
101.
102.
103.
104.
105.
106.
107.
108.
109.
110.

How to Clean the Lobby
P.A Store Room
Cleaning Supplies & Equipment Return
How to Polish Brass
How to Clean Skinproof & Dustproof Pad
How to Crystallization for Marble Floor
How to Maintain & Clean Leather Surface
Guest on Loan Items Control
Cleaning Pantry/Store Room
Washroom Care

Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
111.
112.
113.
114.
115.
116.
117.
118.
119.
120.

Check into Public Area Service Associates
Prepare Daily Work Allocation
Lobby Inspection
Inspection of Lifts
Inspection of Restrooms
Inspection of Outlets
Inspection of Backstairs
Inspection of Pantry/Store Room
Guest Laundry Check
How to Handle Laundry Discrepancy

Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…

121. Damage Laundry Confirmation
122. Guest Laundry Deposit Service
123. How to Handle Guest Laundry Express and
Pressing Service
124. Guest Laundry Delivering
125. D.N.D Room Guest Laundry Service
126. Guest Complaining Handling
127. Linen Discard
128. Preparation for Guest Arrival
129. Rooming a Guest
130. Uniform Cleaning & Maintenance
Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
Continued…
131.
132.
133.
134.
135.
136.
137.
138.
139.
140.

Guest Welcome Tea Service
Checking the Logbook
How to Serve Food to the Guest
How to Serve Drink to the Guest
How to Answer an Internal Call
How to Answer an External Call
How to Make an Internal Call
How to Make an External Call
Mattress Turning
How to Escort Guest to the Table

Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com
Continued…
141.
142.
143.
144.
145.
146.
147.
148.
149.
150.

How to Strip & Seal the Floor
How to Clean Public Restroom
Furniture Removal/Relocation
Wet Mattresses – Cleaning Procedure
How to Clean & Defrost the
How to Operate the Scrubbing
Routine or Daily Floor Maintenance Cycle
How to Damp Mop
How to Care & Clean the Sun-umbrella
How to Operate the Buffing Machine

Visit: www.hospitality-school.com for Free Hospitality Training Materials
Free Hospitality Training Materials
Visit: www.hospitality-school.com

Mais conteúdo relacionado

Mais procurados

Housekeeping Week 2011
Housekeeping Week 2011Housekeeping Week 2011
Housekeeping Week 2011
Ibrahim Shaikh
 
Presentation housekeeping
Presentation housekeepingPresentation housekeeping
Presentation housekeeping
CAFE91
 
Hk training-9- dnd
Hk  training-9- dndHk  training-9- dnd
Hk training-9- dnd
Hari Nair
 

Mais procurados (20)

House keeping basics
House keeping basicsHouse keeping basics
House keeping basics
 
House keeping
House keepingHouse keeping
House keeping
 
Housekeeping department of hotel
Housekeeping department of hotelHousekeeping department of hotel
Housekeeping department of hotel
 
House keeping (Hospitality)
House keeping (Hospitality)House keeping (Hospitality)
House keeping (Hospitality)
 
Housekeeping Week 2011
Housekeeping Week 2011Housekeeping Week 2011
Housekeeping Week 2011
 
Housekeeping
HousekeepingHousekeeping
Housekeeping
 
Module 3 lessons 1 & 2 linens and uniforms
Module 3  lessons 1 & 2 linens and uniformsModule 3  lessons 1 & 2 linens and uniforms
Module 3 lessons 1 & 2 linens and uniforms
 
How to Clean Guest Room: www.chefqtrainer.blogspot.com
How to Clean Guest Room: www.chefqtrainer.blogspot.comHow to Clean Guest Room: www.chefqtrainer.blogspot.com
How to Clean Guest Room: www.chefqtrainer.blogspot.com
 
House Keeping Services In Hotels
House Keeping Services In Hotels House Keeping Services In Hotels
House Keeping Services In Hotels
 
ITFT - hotel housekeeping
ITFT - hotel housekeepingITFT - hotel housekeeping
ITFT - hotel housekeeping
 
Detailed layout of housekeeping department
Detailed layout of housekeeping departmentDetailed layout of housekeeping department
Detailed layout of housekeeping department
 
Housekeeping dept.
Housekeeping dept.Housekeeping dept.
Housekeeping dept.
 
HOUSEKEEPING DEPARTMENT OF HOTEL
HOUSEKEEPING DEPARTMENT OF HOTELHOUSEKEEPING DEPARTMENT OF HOTEL
HOUSEKEEPING DEPARTMENT OF HOTEL
 
Presentation housekeeping
Presentation housekeepingPresentation housekeeping
Presentation housekeeping
 
Hk training-9- dnd
Hk  training-9- dndHk  training-9- dnd
Hk training-9- dnd
 
Housekeeping manual _(1)[1]
Housekeeping manual _(1)[1]Housekeeping manual _(1)[1]
Housekeeping manual _(1)[1]
 
Cleaning procedure-and-frequency-schedule
Cleaning procedure-and-frequency-scheduleCleaning procedure-and-frequency-schedule
Cleaning procedure-and-frequency-schedule
 
introduction to hk_dept.
introduction to hk_dept.introduction to hk_dept.
introduction to hk_dept.
 
Guest room cleaning
Guest room cleaningGuest room cleaning
Guest room cleaning
 
Linen room operations lec 1
Linen room operations lec 1Linen room operations lec 1
Linen room operations lec 1
 

Destaque

Vacuum cleaner
Vacuum cleanerVacuum cleaner
Vacuum cleaner
jacob17839
 
Chapter 1 : Introduction of Housekeeping Department
Chapter 1 : Introduction of Housekeeping DepartmentChapter 1 : Introduction of Housekeeping Department
Chapter 1 : Introduction of Housekeeping Department
Syara Ramlee
 

Destaque (10)

Hotel Housekeeping Training Manual
Hotel Housekeeping Training ManualHotel Housekeeping Training Manual
Hotel Housekeeping Training Manual
 
System of linen uniform operation
System  of  linen  uniform  operationSystem  of  linen  uniform  operation
System of linen uniform operation
 
5S The Practice of Good Housekeeping
5S The Practice of Good Housekeeping5S The Practice of Good Housekeeping
5S The Practice of Good Housekeeping
 
Vacuum cleaners
Vacuum cleanersVacuum cleaners
Vacuum cleaners
 
Vacuum cleaner
Vacuum cleanerVacuum cleaner
Vacuum cleaner
 
How to operating vacuum cleaner (Housekeeping)
How to operating vacuum cleaner (Housekeeping)How to operating vacuum cleaner (Housekeeping)
How to operating vacuum cleaner (Housekeeping)
 
Vacuum Cleaner Project Presentation
Vacuum Cleaner Project PresentationVacuum Cleaner Project Presentation
Vacuum Cleaner Project Presentation
 
Training report 14-15
Training report 14-15Training report 14-15
Training report 14-15
 
Chapter 1 : Introduction of Housekeeping Department
Chapter 1 : Introduction of Housekeeping DepartmentChapter 1 : Introduction of Housekeeping Department
Chapter 1 : Introduction of Housekeeping Department
 
Housekeeping ppt
Housekeeping pptHousekeeping ppt
Housekeeping ppt
 

Semelhante a 150 hotel housekeeping power point presentation

Module 1 lesson 1 housekeeping
Module 1 lesson 1 housekeepingModule 1 lesson 1 housekeeping
Module 1 lesson 1 housekeeping
beng34
 
Frankfinn Anamika Housekeeping
Frankfinn Anamika HousekeepingFrankfinn Anamika Housekeeping
Frankfinn Anamika Housekeeping
Anamika Abhishek
 
Housekeepingdepartmentofhotel analyn files
Housekeepingdepartmentofhotel analyn filesHousekeepingdepartmentofhotel analyn files
Housekeepingdepartmentofhotel analyn files
Analyn Mendoza
 

Semelhante a 150 hotel housekeeping power point presentation (20)

Module 1 lesson 1 housekeeping
Module 1 lesson 1 housekeepingModule 1 lesson 1 housekeeping
Module 1 lesson 1 housekeeping
 
Cartoon guest room cleaning overview
Cartoon   guest room cleaning overviewCartoon   guest room cleaning overview
Cartoon guest room cleaning overview
 
Frankfinn Anamika Housekeeping
Frankfinn Anamika HousekeepingFrankfinn Anamika Housekeeping
Frankfinn Anamika Housekeeping
 
Accommodation management notes
Accommodation management  notesAccommodation management  notes
Accommodation management notes
 
Functions of houskeeping department
Functions of houskeeping departmentFunctions of houskeeping department
Functions of houskeeping department
 
Guestroom Cleaning
Guestroom Cleaning  Guestroom Cleaning
Guestroom Cleaning
 
ravi new cv 30
ravi new cv 30ravi new cv 30
ravi new cv 30
 
Frankfinn Anamika Hilton
Frankfinn Anamika HiltonFrankfinn Anamika Hilton
Frankfinn Anamika Hilton
 
asrarsjsjsj.pptx
asrarsjsjsj.pptxasrarsjsjsj.pptx
asrarsjsjsj.pptx
 
STANDARD OPERATING PROCEEDURES OF HOTEL INDUSTRY,VILLAS .pdf
STANDARD OPERATING PROCEEDURES OF HOTEL INDUSTRY,VILLAS .pdfSTANDARD OPERATING PROCEEDURES OF HOTEL INDUSTRY,VILLAS .pdf
STANDARD OPERATING PROCEEDURES OF HOTEL INDUSTRY,VILLAS .pdf
 
Housekeeping importance and function
Housekeeping importance and functionHousekeeping importance and function
Housekeeping importance and function
 
housekeeping
housekeepinghousekeeping
housekeeping
 
Functions of houskeeping department
Functions of houskeeping departmentFunctions of houskeeping department
Functions of houskeeping department
 
Housekeepingdepartmentofhotel analyn files
Housekeepingdepartmentofhotel analyn filesHousekeepingdepartmentofhotel analyn files
Housekeepingdepartmentofhotel analyn files
 
Hotel housekeeping
Hotel housekeepingHotel housekeeping
Hotel housekeeping
 
LAUNDRY OPERATIONS IN HOUSE KEEPING
LAUNDRY OPERATIONS IN HOUSE KEEPINGLAUNDRY OPERATIONS IN HOUSE KEEPING
LAUNDRY OPERATIONS IN HOUSE KEEPING
 
Katrina-Howard (1)
Katrina-Howard (1)Katrina-Howard (1)
Katrina-Howard (1)
 
cleaning guestroom procedures.pptx
cleaning guestroom procedures.pptxcleaning guestroom procedures.pptx
cleaning guestroom procedures.pptx
 
Guestroom cleaning
Guestroom cleaningGuestroom cleaning
Guestroom cleaning
 
House keeping notes
House keeping notesHouse keeping notes
House keeping notes
 

Último

1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
QucHHunhnh
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 

Último (20)

ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
Asian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptxAsian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptx
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Magic bus Group work1and 2 (Team 3).pptx
Magic bus Group work1and 2 (Team 3).pptxMagic bus Group work1and 2 (Team 3).pptx
Magic bus Group work1and 2 (Team 3).pptx
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Dyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptxDyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptx
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 

150 hotel housekeeping power point presentation

  • 1. 150 Hotel Housekeeping Power Point Presentation Collection
  • 2.
  • 3.  Download preview Copy: http://www.hospitality-school.com/wpcontent/uploads/2013/12/Preview-Copy-150hotel-housekeeping.zip ** FIRST download this preview copy and see 5 random presentations out of this 150 presentation collection. **  Buy From here: http://www.hospitalityschool.com/hotel-housekeeping-presentations
  • 4. Topics That we have Covered 1. 2. 3. 4. 5. 6. Trolley Set-up Entering Guest Room Cleaning Guest Room Cleaning Guest Bathroom Cleaning Guest Bed How to Care the Housekeeping Equipment 7. Correct Chemical Usage 8. Chemical Light Fixtures 9. Cleaning Lobby Area 10.Cleaning Public Area Toilet Cleaning
  • 5. Continued… 11. Cleaning F & B Toilet 12. Cleaning Front Desk Area 13. Cleaning Back of the House Staircase 14. Cleaning Elevator 15. Daily Carpet Maintenance 16. Room Key Handling 17. How to Handle DND Rooms 18. How to Prevent a Fire 19. Lost & Found Handling 20. Grooming & Appearance Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
  • 6. Continued 21. Check Uniform & Grooming Standards 22. Body Language & Attitude 23. How to Conduct Briefing 24. Communicate with Housekeeping 25. How to Greet the Guest 26. Dect Phone Control 27. Occupational Health & Safety 28. Monthly Linen Inventory 29. Master Key Sign-out Procedures 30. Sign-in Procedures Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 7. Continued 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. Sign-out Procedures Guest Room Amenities & Supplies Set-up Do-not Disturb Procedures for Rooms Clean Room Procedures How to Clean Electric Kettle How to Clean the Glasses How to Clean Ice Bucket How to Change Pillow Case How to Remove Laundry Wooden Boxes/Hangers Reporting to the Guest Floor Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 8. Continued… 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. How to Make-up Bed How to Clean the Bathroom Floor How to Clean the Mini Bar How to Dust the Furniture How to Clean the Mirror How to Clean the Bath Tub How to Clean the Shower Room How to Clean the Bathroom Wall How to Clean the Vanity Top & Hand Basin How to Clean/Polish Bathroom Fittings Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 9. Continued… 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. How to Clean the Toilet Bowl How to Vacuum the Carpet How to Clean the Telephone Set How to Handle Wake-up Call Guest Shoe Shine Service Safe Deposit Box Needs to be Opened in Checked out Guest Room How to Handle the Left Guest Room Vine Card Extra Bed & Baby Cot Procedures Guest Laundry Pick up During Room Check Guest Laundry Pick up Requirement via Receiving Call Check Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 10. Continued… 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. Fold Towel How to Remove Room Service Basket How to Clean Guest Floor Corridor How to Assist Guest with Luggage/Parcel Mini-Bar Consumption Check Mini-Bar Daily Replenishment Breakage, Loss & Damage Procedure How to Handle “Open Door” How to Check Guest Floor Corridor How to Inspect Bathroom Visit: www.hospitality-school.com for Free Hospitality Training Materials
  • 11. Continued… 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. Care and Handling of Guest’s Belongings Returning Keys and Worksheet Check into Housekeeping Office Vacuum Carpet after Washed How to Escort Guest to Elevator Cleaning Chemical using in Housekeeping How to Polish Wooden Surface How to Use and Clean a Vacuum Cleaner Guest Laundry Emergency Super Clean Program Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
  • 12. Continued… 81. One Entry Room System 82. Zero Room Effects 83. Turn Down Service 84. Push Brush Sweeping 85. Dust Mopping 86. Wet Mopping 87. Wall Washing by Hand 88. How to Clean the A/C Grill 89. How to Shampoo Carpet – Extraction 90. How to Clean Upholstery Fabric Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 13. Continued… 91. How to Clean the Wall Paper 92. How to Clean the Offices 93. Cloak Room Procedure 94. How to Clean Staircase 95. How to Clean Windows 96. Stone Floor Scrubbing 97. How to Spot Clean Carpet 98. Dry Foam Shampoo on Carpet 99. How to Clean Outlets 100.Inspection of Back of the House Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 14. Continued… 101. 102. 103. 104. 105. 106. 107. 108. 109. 110. How to Clean the Lobby P.A Store Room Cleaning Supplies & Equipment Return How to Polish Brass How to Clean Skinproof & Dustproof Pad How to Crystallization for Marble Floor How to Maintain & Clean Leather Surface Guest on Loan Items Control Cleaning Pantry/Store Room Washroom Care Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 15. Continued… 111. 112. 113. 114. 115. 116. 117. 118. 119. 120. Check into Public Area Service Associates Prepare Daily Work Allocation Lobby Inspection Inspection of Lifts Inspection of Restrooms Inspection of Outlets Inspection of Backstairs Inspection of Pantry/Store Room Guest Laundry Check How to Handle Laundry Discrepancy Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 16. Continued… 121. Damage Laundry Confirmation 122. Guest Laundry Deposit Service 123. How to Handle Guest Laundry Express and Pressing Service 124. Guest Laundry Delivering 125. D.N.D Room Guest Laundry Service 126. Guest Complaining Handling 127. Linen Discard 128. Preparation for Guest Arrival 129. Rooming a Guest 130. Uniform Cleaning & Maintenance Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
  • 17. Continued… 131. 132. 133. 134. 135. 136. 137. 138. 139. 140. Guest Welcome Tea Service Checking the Logbook How to Serve Food to the Guest How to Serve Drink to the Guest How to Answer an Internal Call How to Answer an External Call How to Make an Internal Call How to Make an External Call Mattress Turning How to Escort Guest to the Table Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 18. Continued… 141. 142. 143. 144. 145. 146. 147. 148. 149. 150. How to Strip & Seal the Floor How to Clean Public Restroom Furniture Removal/Relocation Wet Mattresses – Cleaning Procedure How to Clean & Defrost the How to Operate the Scrubbing Routine or Daily Floor Maintenance Cycle How to Damp Mop How to Care & Clean the Sun-umbrella How to Operate the Buffing Machine Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com