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1 © Hortonworks Inc. 2011 – 2017. All Rights Reserved1 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Boost Apache Hadoop Hardware
Performance 2X with SmartSense
Paul Codding
Product Management Director
2 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hortonworks Connected Data Platforms and Solutions
Data Services
Hortonworks Solutions
Enterprise Data
Warehouse Optimization
Cyber Security and
Threat Management
Internet of Things
and Streaming Analytics
Data Center
Hortonworks Data Suite
HDFHDP
Hortonworks
Connection
Cloud
Hortonworks Data Cloud
AWS HDInsight
Hortonworks Connection
Enablement Subscription
SmartSense™
Premier Operational Support
Educational Services
Professional Services
Community Connection
3 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hortonworks Connection Ensures Success of Your Big Data Journey
4 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
5 Reasons Why You Need More Than Just Open Source Software
The open source community doesn’t ensure everything works together and is
certified for the data center and cloud platforms you rely on. Hortonworks does.1
The unprecedented pace of open source innovation is both a benefit
and a challenge. Hortonworks can help; it’s what we do.2
Your enterprise needs more than just support for the latest open source
versions. Hortonworks supports and maintains the versions you rely on.3
The community doesn’t ensure that consistent security, governance, and
operations are built in. Hortonworks takes enterprise needs seriously.4
The community is not responsible for your success with open source
technologies and tools. Hortonworks success is built on your success.5
5 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Increase Performance
Prevent Issues
Accelerate Case Resolution
Understand Your Cluster
6 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Issue: YARN @ capacity, struggling to add
more use cases
Before SmartSense
 Could only run 500 jobs concurrently
 1100 jobs would be pending waiting for
resources at peak hours
7 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
After Applying only 3 SmartSense Recommendations
They can now run 1200 concurrent jobs
...with only 350 waiting jobs at peak hours
Issue: YARN @ capacity, struggling to add
more use cases
Before SmartSense
 Could only run 500 jobs concurrently
 1100 jobs would be pending waiting for
resources at peak hours
8 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
After Applying only 3 SmartSense Recommendations
They can now run 1200 concurrent jobs
...with only 350 waiting jobs at peak hours
Issue: YARN @ capacity, struggling to add
more use cases
Before SmartSense
 Could only run 500 jobs concurrently
 1100 jobs would be pending waiting for
resources at peak hours
With SmartSense = 2X Throughput Improvement
9 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hardware ($$$)
Hadoop Performance
• Type of CPU & Core Count
• Type & Amount of Memory
• Type & Number of Disks
10 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hardware ($$$)
Operating System
Hadoop Performance
• Type of CPU & Core Count
• Type & Amount of Memory
• Type & Number of Disks
• Kernel Configuration
• Disk Mount/Tuning
• Network Configuration
11 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hardware ($$$)
Operating System
Hadoop Daemons
Hadoop Performance
• Type of CPU & Core Count
• Type & Amount of Memory
• Type & Number of Disks
• Kernel Configuration
• Disk Mount/Tuning
• Network Configuration
• YARN/MR/Tez Memory Configuration
• HDFS Configuration
• ZooKeeper Configuration
12 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hardware ($$$)
Operating System
Hadoop Daemons
Hadoop Performance
• Type of CPU & Core Count
• Type & Amount of Memory
• Type & Number of Disks
• Kernel Configuration
• Disk Mount/Tuning
• Network Configuration
• YARN/MR/Tez Memory Configuration
• HDFS Configuration
• ZooKeeper Configuration
13 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
What we do
A M B A R I
O P S S m a r t S e n s e
S E R V E R
B U N D L E
G AT E WAY
S m a r t S e n s e
A n a l y t i c s
S m a r t S e n s e
S E RV I C E
Collection Diagnostic
Information
Secure & Send Analyze & Recommend
14 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hardware ($$$)
Operating System
Hadoop Daemons
Hadoop Performance
• Type of CPU & Core Count
• Type & Amount of Memory
• Type & Number of Disks
• Kernel Configuration
• Disk Mount/Tuning
• Network Configuration
• YARN/MR/Tez Memory Configuration
• HDFS Configuration
• ZooKeeper Configuration
15 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Containers
Unit of allocation for memory and compute
Scheduler Configuration
 Minimum Container Size
 Maximum Container Size
YARN NodeManager Configuration
 How much memory can be used by YARN on each cluster node
YARN Cluster
1
2
3
4
5
6
7
64 GB
16 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Containers
Unit of allocation for memory and compute
Scheduler Configuration
 Minimum Container Size: 5GB
 Maximum Container Size: 35GB
YARN NodeManager Configuration
 How much memory can be used by YARN on each cluster node
– 35GB
YARN Cluster
1
2
3
4
5
6
7
64 GB
17 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
5
YARN ClusterApplication YARN Scheduler
I need 5 2GB
containers
Min: 5GB
Max: 35GB
201
2
3
4
5
6
7
18 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Application YARN Scheduler
I need 5 2GB
containers
Min: 5GB
Max: 35GB
5
5
5
5
5
YARN Cluster
5
201
2
3
4
5
6
7
19 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Application YARN Scheduler
I need 5 2GB
containers
Min: 5GB
Max: 35GB
Application is taking 25GB of resources when it only needs 10GB
5
5
5
5
5
YARN Cluster
5
201
2
3
4
5
6
7
20 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Gatorade: $2.50
Machine only takes Cash
EXACT CHANGE REQUIRED!
21 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Gatorade: $2.50
Machine only takes Cash
EXACT CHANGE REQUIRED!
Minimum Withdrawal: $20
Maximum Withdrawal: $500
22 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
YARN Memory Configuration
Containers
Unit of allocation for memory and compute
Scheduler Configuration
 Minimum Container Size: 2GB vs 5GB
 Maximum Container Size: 10GB vs 35GB
YARN NodeManager Configuration
 How much memory can be used by YARN on each cluster node
– 56GB vs 35GB
YARN Cluster
1
2
3
4
5
6
7
64 GB
23 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
After Applying only 3 SmartSense Recommendations
They can now run 1200 concurrent jobs
...with only 350 waiting jobs at peak hours
Issue: YARN @ capacity, struggling to add
more use cases
Before SmartSense
 Could only run 500 jobs concurrently
 1100 jobs would be pending waiting for
resources at peak hours
With SmartSense = 2X Throughput Improvement
24 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Increase Performance
Prevent Issues
Accelerate Case Resolution
Understand Your Cluster
25 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Support Cases by Type
Configuration
Environment
Education
No Response
Product Defect
Unreproducible
Use Case Advice
Works as Designed
Other
SmartSense Today – Prevent Issues
26 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Support Cases by Type
Configuration
Environment
Education
No Response
Product Defect
Unreproducible
Use Case Advice
Works as Designed
Other
SmartSense Today – Prevent Issues
27 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Support Cases by Type
Configuration
Environment
Education
No Response
Product Defect
Unreproducible
Use Case Advice
Works as Designed
Other
SmartSense Today – Prevent Issues
30% of support cases are configuration issues—
this is where SmartSense adds incredible value
28 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Prevent Issues
SmartSense analyzes Bundles for configuration issues – recommendations are produced and
made available for each cluster in the Hortonworks Support Portal
Recommendations prevent operational issues, and improve performance and overall cluster
throughput.
29 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Prevent Issues
SmartSense analyzes Bundles for configuration issues – recommendations are produced and
made available for each cluster in the Hortonworks Support Portal
Recommendations prevent operational issues, and improve performance and overall cluster
throughput.
30 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Increase Performance
Prevent Issues
Accelerate Case Resolution
Understand Your Cluster
31 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Accelerate Case Resolution
SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture
diagnostic information for specific services and hosts into a single “Bundle” that’s automatically
uploaded to Hortonworks Support.
Significantly reduces the back-and-forth nature of troubleshooting issues.
A M B A R I
O P S
H O R TO N WO R K S
S U P P O R T
S U P P O R T
C A S E
S m a r t S e n s e
S E R V E R
B U N D L E
G AT E WAY
32 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Accelerate Case Resolution
SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture
diagnostic information for specific services and hosts into a single “Bundle” that’s automatically
uploaded to Hortonworks Support.
Significantly reduces the back-and-forth nature of troubleshooting issues.
A M B A R I
O P S
H O R TO N WO R K S
S U P P O R T
S U P P O R T
C A S E
S m a r t S e n s e
S E R V E R
B U N D L E
G AT E WAY
33 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Accelerate Case Resolution
SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture
diagnostic information for specific services and hosts into a single “Bundle” that’s automatically
uploaded to Hortonworks Support.
Significantly reduces the back-and-forth nature of troubleshooting issues.
A M B A R I
O P S
H O R TO N WO R K S
S U P P O R T
S U P P O R T
C A S E
S m a r t S e n s e
S E R V E R
B U N D L E
G AT E WAY
34 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Accelerate Case Resolution
SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture
diagnostic information for specific services and hosts into a single “Bundle” that’s automatically
uploaded to Hortonworks Support.
Significantly reduces the back-and-forth nature of troubleshooting issues.
A M B A R I
O P S
H O R TO N WO R K S
S U P P O R T
S U P P O R T
C A S E
S m a r t S e n s e
S E R V E R
B U N D L E
G AT E WAY
35 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Data Capture Architecture
L A N D I N G Z O N E
S E RV E R
G AT E WAY
A M B A R I
A G E N T A G E N T
A G E N TA G E N TA G E N T
A G E N T
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
S m a r t S e n s e
A n a l y t i c s
36 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Data Capture Architecture
L A N D I N G Z O N E
S E RV E R
G AT E WAY
A M B A R I
A G E N T A G E N T
A G E N TA G E N TA G E N T
A G E N T
B U N D L E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
Agent to Server: TLS
Bundle: AES 256/RSA 1024
Landing Zone: SOC2 Certified
S m a r t S e n s e
A n a l y t i c s
37 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Data Capture Architecture
L A N D I N G Z O N E
S E RV E R
G AT E WAY
A M B A R I
A G E N T A G E N T
A G E N TA G E N TA G E N T
A G E N T
B U N D L E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
Agent to Server: TLS
Bundle: AES 256/RSA 1024
Server to Gateway: TLS
Landing Zone: SOC2 Certified
S m a r t S e n s e
A n a l y t i c s
38 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Data Capture Architecture
L A N D I N G Z O N E
S E RV E R
G AT E WAY
A M B A R I
A G E N T A G E N T
A G E N TA G E N TA G E N T
A G E N T
B U N D L E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
WO R K E R
N O D E
Agent to Server: TLS
Bundle: AES 256/RSA 1024
Server to Gateway: TLS
Landing Zone: SOC2 Certified
Gateway to Landing Zone: HTTPS (TLS 1.2) or SFTP (AES)
S m a r t S e n s e
A n a l y t i c s
39 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Increase Performance
Prevent Issues
Accelerate Case Resolution
Understand Your Cluster
40 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
“Who’s creating all of these small files in HDFS!?”
“What are my top 10 most active users, and longest running
jobs?”
“How much should I charge users for their cluster resource
use?”
SmartSense Today – Understand Your Cluster
41 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Understand Your Cluster
Chargeback Reporting
42 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Understand Your Cluster
Chargeback Reporting
HDFS Dashboards
43 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
SmartSense Today – Understand Your Cluster
Chargeback Reporting
HDFS Dashboards
YARN Dashboards
44 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Impact of Hortonworks SmartSense
0
200
400
600
800
1000
1200
1400
Without
SmartSense
With
SmartSense
Concurrent Jobs
B U N D L E
2X Throughput
Improvement
Address 30% of
Issues
Configuration Issues
Avoid 10% of
Sev1 Issues
Production Down
Single-Bundle
Case Resolution
25% of the Time
SmartSense
Troubleshooting Bundle
45 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Questions
46 © Hortonworks Inc. 2011 – 2017. All Rights Reserved
Hortonworks Connected Data Platforms and Solutions
Data Services
Hortonworks Solutions
Enterprise Data
Warehouse Optimization
Cyber Security and
Threat Management
Internet of Things
and Streaming Analytics
Data Center
Hortonworks Data Suite
HDFHDP
Hortonworks
Connection
Cloud
Hortonworks Data Cloud
AWS HDInsight
Hortonworks Connection
Enablement Subscription
SmartSense™
Premier Operational Support
Educational Services
Professional Services
Community Connection
© DataWorks Summit and Hadoop Summit 2017. All Rights Reserved47
DataWorks Summit 2017
http://dataworkssummit.com

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Double Your Hadoop Hardware Performance with SmartSense

  • 1. 1 © Hortonworks Inc. 2011 – 2017. All Rights Reserved1 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Boost Apache Hadoop Hardware Performance 2X with SmartSense Paul Codding Product Management Director
  • 2. 2 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hortonworks Connected Data Platforms and Solutions Data Services Hortonworks Solutions Enterprise Data Warehouse Optimization Cyber Security and Threat Management Internet of Things and Streaming Analytics Data Center Hortonworks Data Suite HDFHDP Hortonworks Connection Cloud Hortonworks Data Cloud AWS HDInsight Hortonworks Connection Enablement Subscription SmartSense™ Premier Operational Support Educational Services Professional Services Community Connection
  • 3. 3 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hortonworks Connection Ensures Success of Your Big Data Journey
  • 4. 4 © Hortonworks Inc. 2011 – 2017. All Rights Reserved 5 Reasons Why You Need More Than Just Open Source Software The open source community doesn’t ensure everything works together and is certified for the data center and cloud platforms you rely on. Hortonworks does.1 The unprecedented pace of open source innovation is both a benefit and a challenge. Hortonworks can help; it’s what we do.2 Your enterprise needs more than just support for the latest open source versions. Hortonworks supports and maintains the versions you rely on.3 The community doesn’t ensure that consistent security, governance, and operations are built in. Hortonworks takes enterprise needs seriously.4 The community is not responsible for your success with open source technologies and tools. Hortonworks success is built on your success.5
  • 5. 5 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Increase Performance Prevent Issues Accelerate Case Resolution Understand Your Cluster
  • 6. 6 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Issue: YARN @ capacity, struggling to add more use cases Before SmartSense  Could only run 500 jobs concurrently  1100 jobs would be pending waiting for resources at peak hours
  • 7. 7 © Hortonworks Inc. 2011 – 2017. All Rights Reserved After Applying only 3 SmartSense Recommendations They can now run 1200 concurrent jobs ...with only 350 waiting jobs at peak hours Issue: YARN @ capacity, struggling to add more use cases Before SmartSense  Could only run 500 jobs concurrently  1100 jobs would be pending waiting for resources at peak hours
  • 8. 8 © Hortonworks Inc. 2011 – 2017. All Rights Reserved After Applying only 3 SmartSense Recommendations They can now run 1200 concurrent jobs ...with only 350 waiting jobs at peak hours Issue: YARN @ capacity, struggling to add more use cases Before SmartSense  Could only run 500 jobs concurrently  1100 jobs would be pending waiting for resources at peak hours With SmartSense = 2X Throughput Improvement
  • 9. 9 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hardware ($$$) Hadoop Performance • Type of CPU & Core Count • Type & Amount of Memory • Type & Number of Disks
  • 10. 10 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hardware ($$$) Operating System Hadoop Performance • Type of CPU & Core Count • Type & Amount of Memory • Type & Number of Disks • Kernel Configuration • Disk Mount/Tuning • Network Configuration
  • 11. 11 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hardware ($$$) Operating System Hadoop Daemons Hadoop Performance • Type of CPU & Core Count • Type & Amount of Memory • Type & Number of Disks • Kernel Configuration • Disk Mount/Tuning • Network Configuration • YARN/MR/Tez Memory Configuration • HDFS Configuration • ZooKeeper Configuration
  • 12. 12 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hardware ($$$) Operating System Hadoop Daemons Hadoop Performance • Type of CPU & Core Count • Type & Amount of Memory • Type & Number of Disks • Kernel Configuration • Disk Mount/Tuning • Network Configuration • YARN/MR/Tez Memory Configuration • HDFS Configuration • ZooKeeper Configuration
  • 13. 13 © Hortonworks Inc. 2011 – 2017. All Rights Reserved What we do A M B A R I O P S S m a r t S e n s e S E R V E R B U N D L E G AT E WAY S m a r t S e n s e A n a l y t i c s S m a r t S e n s e S E RV I C E Collection Diagnostic Information Secure & Send Analyze & Recommend
  • 14. 14 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hardware ($$$) Operating System Hadoop Daemons Hadoop Performance • Type of CPU & Core Count • Type & Amount of Memory • Type & Number of Disks • Kernel Configuration • Disk Mount/Tuning • Network Configuration • YARN/MR/Tez Memory Configuration • HDFS Configuration • ZooKeeper Configuration
  • 15. 15 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Containers Unit of allocation for memory and compute Scheduler Configuration  Minimum Container Size  Maximum Container Size YARN NodeManager Configuration  How much memory can be used by YARN on each cluster node YARN Cluster 1 2 3 4 5 6 7 64 GB
  • 16. 16 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Containers Unit of allocation for memory and compute Scheduler Configuration  Minimum Container Size: 5GB  Maximum Container Size: 35GB YARN NodeManager Configuration  How much memory can be used by YARN on each cluster node – 35GB YARN Cluster 1 2 3 4 5 6 7 64 GB
  • 17. 17 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration 5 YARN ClusterApplication YARN Scheduler I need 5 2GB containers Min: 5GB Max: 35GB 201 2 3 4 5 6 7
  • 18. 18 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Application YARN Scheduler I need 5 2GB containers Min: 5GB Max: 35GB 5 5 5 5 5 YARN Cluster 5 201 2 3 4 5 6 7
  • 19. 19 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Application YARN Scheduler I need 5 2GB containers Min: 5GB Max: 35GB Application is taking 25GB of resources when it only needs 10GB 5 5 5 5 5 YARN Cluster 5 201 2 3 4 5 6 7
  • 20. 20 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Gatorade: $2.50 Machine only takes Cash EXACT CHANGE REQUIRED!
  • 21. 21 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Gatorade: $2.50 Machine only takes Cash EXACT CHANGE REQUIRED! Minimum Withdrawal: $20 Maximum Withdrawal: $500
  • 22. 22 © Hortonworks Inc. 2011 – 2017. All Rights Reserved YARN Memory Configuration Containers Unit of allocation for memory and compute Scheduler Configuration  Minimum Container Size: 2GB vs 5GB  Maximum Container Size: 10GB vs 35GB YARN NodeManager Configuration  How much memory can be used by YARN on each cluster node – 56GB vs 35GB YARN Cluster 1 2 3 4 5 6 7 64 GB
  • 23. 23 © Hortonworks Inc. 2011 – 2017. All Rights Reserved After Applying only 3 SmartSense Recommendations They can now run 1200 concurrent jobs ...with only 350 waiting jobs at peak hours Issue: YARN @ capacity, struggling to add more use cases Before SmartSense  Could only run 500 jobs concurrently  1100 jobs would be pending waiting for resources at peak hours With SmartSense = 2X Throughput Improvement
  • 24. 24 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Increase Performance Prevent Issues Accelerate Case Resolution Understand Your Cluster
  • 25. 25 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Support Cases by Type Configuration Environment Education No Response Product Defect Unreproducible Use Case Advice Works as Designed Other SmartSense Today – Prevent Issues
  • 26. 26 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Support Cases by Type Configuration Environment Education No Response Product Defect Unreproducible Use Case Advice Works as Designed Other SmartSense Today – Prevent Issues
  • 27. 27 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Support Cases by Type Configuration Environment Education No Response Product Defect Unreproducible Use Case Advice Works as Designed Other SmartSense Today – Prevent Issues 30% of support cases are configuration issues— this is where SmartSense adds incredible value
  • 28. 28 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Prevent Issues SmartSense analyzes Bundles for configuration issues – recommendations are produced and made available for each cluster in the Hortonworks Support Portal Recommendations prevent operational issues, and improve performance and overall cluster throughput.
  • 29. 29 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Prevent Issues SmartSense analyzes Bundles for configuration issues – recommendations are produced and made available for each cluster in the Hortonworks Support Portal Recommendations prevent operational issues, and improve performance and overall cluster throughput.
  • 30. 30 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Increase Performance Prevent Issues Accelerate Case Resolution Understand Your Cluster
  • 31. 31 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Accelerate Case Resolution SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture diagnostic information for specific services and hosts into a single “Bundle” that’s automatically uploaded to Hortonworks Support. Significantly reduces the back-and-forth nature of troubleshooting issues. A M B A R I O P S H O R TO N WO R K S S U P P O R T S U P P O R T C A S E S m a r t S e n s e S E R V E R B U N D L E G AT E WAY
  • 32. 32 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Accelerate Case Resolution SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture diagnostic information for specific services and hosts into a single “Bundle” that’s automatically uploaded to Hortonworks Support. Significantly reduces the back-and-forth nature of troubleshooting issues. A M B A R I O P S H O R TO N WO R K S S U P P O R T S U P P O R T C A S E S m a r t S e n s e S E R V E R B U N D L E G AT E WAY
  • 33. 33 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Accelerate Case Resolution SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture diagnostic information for specific services and hosts into a single “Bundle” that’s automatically uploaded to Hortonworks Support. Significantly reduces the back-and-forth nature of troubleshooting issues. A M B A R I O P S H O R TO N WO R K S S U P P O R T S U P P O R T C A S E S m a r t S e n s e S E R V E R B U N D L E G AT E WAY
  • 34. 34 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Accelerate Case Resolution SmartSense provides Hadoop Operators with an Ambari Integrated tool to quickly capture diagnostic information for specific services and hosts into a single “Bundle” that’s automatically uploaded to Hortonworks Support. Significantly reduces the back-and-forth nature of troubleshooting issues. A M B A R I O P S H O R TO N WO R K S S U P P O R T S U P P O R T C A S E S m a r t S e n s e S E R V E R B U N D L E G AT E WAY
  • 35. 35 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Data Capture Architecture L A N D I N G Z O N E S E RV E R G AT E WAY A M B A R I A G E N T A G E N T A G E N TA G E N TA G E N T A G E N T WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E S m a r t S e n s e A n a l y t i c s
  • 36. 36 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Data Capture Architecture L A N D I N G Z O N E S E RV E R G AT E WAY A M B A R I A G E N T A G E N T A G E N TA G E N TA G E N T A G E N T B U N D L E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E Agent to Server: TLS Bundle: AES 256/RSA 1024 Landing Zone: SOC2 Certified S m a r t S e n s e A n a l y t i c s
  • 37. 37 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Data Capture Architecture L A N D I N G Z O N E S E RV E R G AT E WAY A M B A R I A G E N T A G E N T A G E N TA G E N TA G E N T A G E N T B U N D L E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E Agent to Server: TLS Bundle: AES 256/RSA 1024 Server to Gateway: TLS Landing Zone: SOC2 Certified S m a r t S e n s e A n a l y t i c s
  • 38. 38 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Data Capture Architecture L A N D I N G Z O N E S E RV E R G AT E WAY A M B A R I A G E N T A G E N T A G E N TA G E N TA G E N T A G E N T B U N D L E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E WO R K E R N O D E Agent to Server: TLS Bundle: AES 256/RSA 1024 Server to Gateway: TLS Landing Zone: SOC2 Certified Gateway to Landing Zone: HTTPS (TLS 1.2) or SFTP (AES) S m a r t S e n s e A n a l y t i c s
  • 39. 39 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Increase Performance Prevent Issues Accelerate Case Resolution Understand Your Cluster
  • 40. 40 © Hortonworks Inc. 2011 – 2017. All Rights Reserved “Who’s creating all of these small files in HDFS!?” “What are my top 10 most active users, and longest running jobs?” “How much should I charge users for their cluster resource use?” SmartSense Today – Understand Your Cluster
  • 41. 41 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Understand Your Cluster Chargeback Reporting
  • 42. 42 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Understand Your Cluster Chargeback Reporting HDFS Dashboards
  • 43. 43 © Hortonworks Inc. 2011 – 2017. All Rights Reserved SmartSense Today – Understand Your Cluster Chargeback Reporting HDFS Dashboards YARN Dashboards
  • 44. 44 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Impact of Hortonworks SmartSense 0 200 400 600 800 1000 1200 1400 Without SmartSense With SmartSense Concurrent Jobs B U N D L E 2X Throughput Improvement Address 30% of Issues Configuration Issues Avoid 10% of Sev1 Issues Production Down Single-Bundle Case Resolution 25% of the Time SmartSense Troubleshooting Bundle
  • 45. 45 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Questions
  • 46. 46 © Hortonworks Inc. 2011 – 2017. All Rights Reserved Hortonworks Connected Data Platforms and Solutions Data Services Hortonworks Solutions Enterprise Data Warehouse Optimization Cyber Security and Threat Management Internet of Things and Streaming Analytics Data Center Hortonworks Data Suite HDFHDP Hortonworks Connection Cloud Hortonworks Data Cloud AWS HDInsight Hortonworks Connection Enablement Subscription SmartSense™ Premier Operational Support Educational Services Professional Services Community Connection
  • 47. © DataWorks Summit and Hadoop Summit 2017. All Rights Reserved47 DataWorks Summit 2017 http://dataworkssummit.com

Notas do Editor

  1. TALK TRACK Hortonworks Powers the Future of Data: data-in-motion, data-at-rest, and Modern Data Applications. [NEXT SLIDE]
  2. TALK TRACK At the highest level, this is what Hortonworks offers our customers. As I describe the various components, remember that all of these individual pieces interact to make your Data Plane work. The bottom of the diagram shows our unique flexibility with regards to implementation: in the data center or the cloud. Up to the left, we also offer pre-configured solutions that deliver the tech in optimal bundles to meet specific business needs that we see most often: Enterprise Data Warehouse Optimization Cyber Security and Threat Management Internet of Things and Streaming Analytics Of course, if none of these pre-configured solutions is what you need, we do customized solutions. At the center of all of this is Hortonworks Connection, which includes: Subscription Services Hortonworks SmartSense, which uses Hadoop machine learning for proactive recommendations to tune your Hadoop cluster. Premier Operational Support Educational Services Professional Servies, and Hortonworks Community Connection. [NEXT SLIDE]
  3. Hortonworks enables the people, processes, technology to all work together for your maximum benefit.
  4. We know the platform, we ensure it works together, and we’ll be there when something goes wrong to fix it for you. We are your voice to the community and we are able to make the broad cross-cutting changes Enterprises require. You don’t get that without Hortonworks Support.
  5. Calculations are a moving target – what was best practice last year is not this year Awareness of new features
  6. [CLOSE]
  7. TALK TRACK At the highest level, this is what Hortonworks offers our customers. As I describe the various components, remember that all of these individual pieces interact to make your Data Plane work. The bottom of the diagram shows our unique flexibility with regards to implementation: in the data center or the cloud. Up to the left, we also offer pre-configured solutions that deliver the tech in optimal bundles to meet specific business needs that we see most often: Enterprise Data Warehouse Optimization Cyber Security and Threat Management Internet of Things and Streaming Analytics Of course, if none of these pre-configured solutions is what you need, we do customized solutions. At the center of all of this is Hortonworks Connection, which includes: Subscription Services Hortonworks SmartSense, which uses Hadoop machine learning for proactive recommendations to tune your Hadoop cluster. Premier Operational Support Educational Services Professional Servies, and Hortonworks Community Connection. [NEXT SLIDE]