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Survey Report on Survival Environment of Chinese
                 Entrepreneurs
                               2010

        Yabuli China Entrepreneurs Forum Development Research Foundation
                         Taikang Life Insurance Co., Ltd
                      Horizon Research Consultancy Group
- 2-
Main Research Findings

   This research on entrepreneur survival environment is mainly aimed to research entrepreneur's subjective
    understanding, judgment and evaluation of three dimensions: social environment, commercial environment
    and individual environment. This study is supported by research on entrepreneurs’ values and behaviors.


                                                        Entrepreneurs generally hold positive view of economic
                                                         development policies and economic trends, but the “three rushes”
                                                         have highlighted deterioration of the entrepreneurial environment.
                                                        Entrepreneurs generally show much concern about fairness and
                                                         stability of policies.
                                         Social
                                      environment
                                                             Most entrepreneurs are satisfied with local government
                    Commercial                                administration but dissatisfied with specific land, water, and
                                                              electricity policies.
                    environment                              Private enterprises are universally confronted with issues of
 Individual
                                                              tax burdens, talent shortages, internal management; medium-
environment                                                   sized and small enterprises face especially severe issues,


                                                       Entrepreneurs are highly satisfied with their personal lives, but
                                                        they have no group identity or sense of security, leading to
                                                        potential migration tendencies.


                                                                                                                               - 3-
Finding #1: Entrepreneurs generally hold
   positive views of China’s economic
               development.



                                           - 4-
A majority of entrepreneurs are optimistic about China’s economic
development policies.




                68%
                 Of entrepreneurs hold positive views of
                 China’s economic development policies, and
                 think that economic trends are favorable for
                 development of their own enterprises.




                                                                    - 5-
Over 40% of entrepreneurs think highly of policies on seven emerging
industries

                                        1   Positive influence                                               42.8%
      Influence of planning on
      seven strategic emerging
      industries as proposed in
                                    2   Adverse influence                                                    2.4%
                                                                                                              41.9%
      attached “Suggestions on
       12th Five-year Plan” on
                                        3 It’s hard to judge presently.
          private enterprises
                                    4       No influence                                                     10.5%

  Entrepreneurs optimistic about targets for energy saving and
  emissions reduction
                                            There will be new market opportunities                                          45.7
   Influence of industrial
                                           Upgrading will be achieved by taking
                                                                                                               24.8
   structure adjustment and                  advantage of those opportunities
                                          Increased costs due to increasing
   achieving targets for energy                                                                                25.2
                                     investment in energy saving and emission
   saving and emissions             Will be confronted with heavier pressure for
                                                                                                      14.3
                                                   improvement.
   reduction as proposed in
                                                                     No influence                       18.1
   “Suggestions on 12th Five-year
   Plan” on private enterprises.                                         Not clear        1.9

                                                                                     0%         10%    20%     30%    40%   50%
                                                                                                                                   - 6-
Finding #2: “Three rushes” highlight
deterioration of market environment




                                       - 7-
The civil servant rush; participation has exploded and civil servant has
become the most popular occupation.



                                                  1,420,000
   365,000
      Number of
                                                                  Number of
                                                                  applicants in 2010
      applicants in 2006                         The application-to-acceptance ratio is 87.5:1. A certain position in
                                                 the National Energy Administration had a ratio of 4961:1.


      Horizon’s survey on lifestyle and
      consumption of Chinese youth in             Why?
      2010 shows:                                                                         Impossible to be dismissed.
                                                 First, stability
     Starting a            White-collar /civil
     business                  servant           Second, high remuneration                Subsidies and benefits are key


                                                                                          Taxation and customs are
                                                 Third, seeking power
        18%         VS        76%                                                         the hottest.


                                                 Fourth, highly coveted                   I want to have a try even I will
                                                                                          not be successful.


                                                                                                                             - 8-
The immigration rush – potential immigrants are growing rapidly.




                                                              4.8% of respondents
                                                              have immigrated.
                               2.9% of respondents
                               are going through
     18.6% of respondents      immigration procedures

     haven’t yet applied for
     immigration, but intend   Living environment                 Investment
                                                                  Generally, their wife and children are
     to immigrate              Clear water and blue               abroad, and they are shuttling between
                               sky, safe foods.                   overseas and home.

        Why?                   Children’s education              Sense of security
                               Better primary education and      Tax evasion, policy change, public
                               famous colleges.                  voice

                                                                                                           - 9-
The investment rush – Housing and stock markets are most favored by
entrepreneurs for investment.

                                                                                       Investing in real estate                        Investing in stocks
                        70%
                                62.9
                        60%

                        50%

                        40%
                                            50

                                                        31.4
                                                                                           50%                                         31%
                        30%

                        20%                                         14.3        14.3        11.9         9.5           9         8.6        5.7
                        10%                                                                                                                             1.9
                         0%


                                ise      tat
                                             e           ks           d          rk          ts       elr
                                                                                                          y          al        e             bt       lea
                                                                                                                                                         r
                            rpr        es              oc          fun         wo          uc                    pit       ranc           de       tc
                                                     t
                                                              uity          rt            d         ew         ca                     a l
                         nte        al             S                      A           p ro     old
                                                                                                   j        re        Ins
                                                                                                                          u         on          No
                    t oe          Re                       eq                   c ial        G          ntu                     ati
                y in                                   ate                   an                      Ve                       N
          ctl                                    Pr iv                    fin
   Dir
      e                                                                nk
                                                                    Ba

        Top 10 investment environments, Guangdong 1st, Shanghai 2nd
  50%
                  40            36.7
  40%
  30%
                                                 20.5
  20%                                                           14.8
                                                                                9.6            7.6
  10%                                                                                                          5.2            4.8             4.3             3.3
   0%

        Guangdong Shanghai                   Beijing         Zhejiang        Jiangsu         jiangxi         Tianjin        Hainan      Chongqing Shandong
                                                                                                                                                                    - 10 -
Finding #3:The predicament of private
enterprise reflects flux between public
      authority and the market.



                                      - 11 -
Most entrepreneurs feel pressured by competition.

    Entrepreneurs feeling stressed             Why ?Figure: Sources of pressure on entrepreneurs
    in competition with state-owned
    and foreign enterprises
                                                          Tilt of government policies                                     34.2
                                                                                                                      Non-market




   67%
                                                      Support of preferential policies                      15.7        factors
                                                                      Cost increases                                      35.7
                                                                       Talent contest                              22.9
                                                                        Market prices                            20
     18.9% of of entrepreneurs feel                                  Brand popularity                            20
           highly stressed.                                      Technical innovation                       15.7
                                                         Unconventional competition
                                                               approaches
                                                                                                          12.1
                                                             Enterprise management                  7.1          Market factors


  50%
                                                                      Product quality          5
                  Of entrepreneurs detect
                                                                              Others          2.1
                  unfairness in government’s
                                                                             Not clear        2.1
                  different policies toward
                  state-owned and private                                                0%     10% 20% 30% 40%

                  enterprises.                        Note: it is a multiple-choice question, with the total adding up over 100%.

                                                                                                                                    - 12 -
Policy change is biggest challenge for private enterprises

       Influence of state policy change
       on enterprises



        78%   Of entrepreneurs think the
        influence is high, and among them
        24.3% think the influence is very high.

   So, entrepreneurs need to
                                                                        The survey shows that influence of policies on
      Study policies: immerse          themselves even more deeply in

      studying policy orientation.                                      industries quite differs from each other. Among

      Obtain voice, taking all reasonable measures to get their         21 real estate enterprise leaders in the survey,
      voices heard by relevant government authorities.                  19 of them (90.4%) express that policy
      Make contact with government, taking more energy                  change has high influence on their
      in socializing with government officials in actual policy
                                                                        enterprises.
      implementation.

                                                                                                                           - 13 -
Finding #4: Entrepreneurs both
 optimistic and pessimistic about the
legal environment, and show concern
      about enforcement of laws.

                                    - 14 -
Over half of entrepreneurs hold positive view toward existing legal
protections




               51%                                    Of entrepreneurs think the
                                                      current Enterprise Laws can
                                                      protect enterprises’ interests


      Entrepreneurs in service industry are seeking protection of intellectual
      property rights.
   Protection degree of laws on patents and intellectual property rights

                                                                           The ratio of entrepreneurs in such industries as
                                                                           real estate, computer service and software,
              44%                VS          51%                           information transmission, commercial and
                                                                           technological service who think that protection
              Not                            Established
              established                                                  of intellectual property rights are not
                                                                           established is higher than those in other
                                                                           industries.

                                                                                                                              - 15 -
Dual effect of new labor laws


          Operations are more standardized.                               41      Positive effect
                   Labor cost have increased                                          68.6

                      Staff turnover increased              17.1
                                                                                  Adverse effects
           Staff made mistakes, slowdowns                   16.2

        Discouraging effect on foreign capital        3.8

                                 No influence         5.2

                                    Not clear     1

                                                 0%         20%        40%      60%      80%


     Large enterprises better adapted to new labor laws
            50% Operation is more standardized.
                     62% Labor cost is increased.
                                                                   Other adverse effects account for less than 10%.


                                                                                                                      - 16 -
Finding #5: Public opinion puts some
 entrepreneurs in awkward position.




                                       - 17 -
Entrepreneurs think that media are not objective, and consider
themselves a disadvantaged group

                                          Table What do you think of the relationship between entrepreneurs and
                                          the media?
   Entrepreneurs think media reports          1. Entrepreneurs are somewhat vulnerable and hardly have
   are not objective.                                           a voice in face of media.                28.6%




   43%
                                              2. They have the upper hand and can influence the media 2.4%

                                          3. Their rights to speech and influence differ for different events. 68.1%



  Over 30% entrepreneurs are subject to adverse
  influence of public opinion.
       Table: The public has raised hot
                                           1 It creates some moral pressure.                 19.0%
       discussion of “original sin” and
                                          2 It damages my personal image and         the
                                                                                           15.7%
            “heartless wealth” of               collective image of entrepreneurs.
               entrepreneurs.
                                          3   It has influenced my work and life.             2.9%
                                                                                                                       - 18 -
Only 10% of entrepreneurs think “All-out donation” merits imitation.




                            Table: what do you think of “All-out donation” behavior?



       1 Fortunes are entrepreneurs’ individual accumulation, I do not agree with this behavior.          5.2%

    2 Profits made by entrepreneurs should be used for reinvestment, raising returns to the community.    22.4%

     3 I think it is a personal action, and should not considered necessary for all entrepreneurs.       59.5%
    4 I think it is worthy of imitation; more entrepreneurs should do this.                                 11%




                                                                                                                  - 19 -
Finding #6: Entrepreneurs hold positive
      views of local government
            administration.


                                     - 20 -
Most entrepreneurs view administration behavior of local government
positively



                             Of entrepreneurs think that local


         61%                 government’s administration
                             concepts, efficiency and behavior
                             have positive effect on enterprises.

         However,
                              Of entrepreneurs think that local

                  61%         land, water, and electricity
                              policies are unfavorable for
                              enterprise development.



                                                                    - 21 -
Finding #7: Four difficulties of private
 enterprises: tax burdens, financing,
      talent, and management.



                                       - 22 -
Problem #1: tax burdens are generally heavy.

         Entrepreneurs feel that
         tax burdens are heavy                       54.8% “somewhat heavy”


     80%                                                         +
                                                       24.8% “very heavy”

   Entrepreneurs’ view
         High tax rate and diversified    Eastern regions             Western regions
         tax categories
                                         26.3%                        17.9%
       Incomplete taxation system
                                                            VS
         Haven’t enjoyed rights                              Service sector             Industrial sector
         and status they deserve
                                                            28.7% VS                      19.3%

       Lacking government trust



                                                                                                            - 23 -
Problem #2: private enterprises cannot easily get loans, especially
medium-sized and small enterprises.



       Main financing channels


                                                                  60%
        for private enterprises            Entrepreneurs who
                                           find it difficult to
        Bank loans (50.5%)                 get bank loans
        Private sector borrowing (26.7%)
                                                 13.8% say “very difficult”.
        Equity financing (25.7%)

        Listing on stock market (15.2%)

        Attracting venture capital (10%)

                                                  Large                 Medium and small
        Trade financing(7%)                     enterprises             enterprises

        Financial lease(2.9%)                    2.9%         VS     15.9%


                                                                                           - 24 -
Four reasons why private enterprises have difficulty getting loans

                                               “Banks are only willing to make a loan to state-owed big companies,
                                               even they would suffer great losses”.

                               “Banks do not believe in the strength
                               of private enterprises”.                    “Identity of private enterprises”
                                                        “Policy trends”


                                                                  Identity
“Complicated review and approval procedures”                      discrimination
                                                                                                              “Little understanding and confidence in the
                  “Long review and approval time”                                                             industry”

                                    Complicated review                                          Industry constraints
                                    and approval

                                                                                                                   “Banks mainly support the real estate
                “Complicated procedures”                           Collateral is                                   industry and give a little support to
                                                                   hard to find                                    other industries”


                                        “Risk evaluation unscientific”      “No collateral for IT industry”

                                                       “No loans are offered to enterprises with small capital funds”
                               “You need fixed assets and properties”
                                                                        “Physical collateral is required. And sometimes we may owe RMB 1
                  “Only collateral loans, no loans on credit”           million for materials and worker’s salaries in a project, So how can
                                                                        we provide so valuable physical collateral?”
                                                                                                                                                            - 25 -
Problem #3: Over half of private enterprises are troubled with talent
problems, three types of talents are most lacking.

                                                               What is lacking?

  54%
   Of entrepreneurs think current
                                                                  Lack of marketing talent

                                                         Lack of professional technicians.

                                                  Lack of middle management personnel                                        32.4
                                                                                                                                    39
                                                                                                                                         48.6




                                                                Staff turnover rate is high.                      18.1
   labor market cannot meet
                                                      Staff are universally not very active.               9.1
   enterprises’ demand for talent.                                                                           Lack of marketing talent
                                                  Business concept of top management is
                                                                                                      6.2
                                                   inconsistent with enterprise's strategic                  Lack of professional
Entrepreneurs’ view                                    Unharmonious relationships among
                                                                                                     4.3         technicians
                                                              management team
                                                                                                             Lack of middle management
       Divorce of higher education from society                                     Others      1
                                                                                                                 personnel
                                     Enterprises’ human resource                      None      1.4
   Job seekers are
   blundering                        principle are biased
                                                                                  Not clear         2.4
      Enterprises                   Enterprises’ training systems
      expanding greatly             are incomplete.                                            0%     10% 20% 30% 40% 50% 60%

                                                                 Note: multiple-choice question, with the total summing to over 100%
                                                                                                                                                - 26 -
Problem #4: Internal management structures are bottleneck
constraining development of private enterprises.

      Completeness of internal management
      structure in the eyes of entrepreneurs
                                                                            Medium and small
                                                   Large enterprises
                                                                               enterprises

                                                   82.3% VS 50.6%
          56%                      44%             Eastern regions             Central and

      “Complete”                 “Incomplete”                                 western regions

                                                   57.9%               VS        46.2%

      Effect of entrepreneurs’ personal social
      resources on enterprise development


                                                    Large                     Medium-sized and
                                20%                 enterprises               small enterprises

           79%               “Very great effect”   91.2% VS 76.8%
            “Great effect”



                                                                                                  - 27 -
Finding #8: Medium-sized and small
 enterprises in tougher struggle for
              survival.


                                       - 28 -
Small and medium-sized enterprises (SMEs) are more pessimistic
                              about the macro-economy.

            SMEs are more extremely influenced by policy environment.

                                     SMEs feel less protection of laws.

                    SMEs express lower recognition of local government's policies.

                                                                              Small & Medium-sized   Large enterprises
                                                                                enterprises(%)            (%)
Economic development trend are unfavorable for development of
                                                                                      35                   17.6
their own enterprises.
The government is quite unfair in terms of policies respectively for state-
                                                                                      15.2                  2.9
owned enterprises and private enterprises.
Change of state policies has great influence on enterprises.                          11.8                 27.6
Policies do not have favorable effect on protection of patents and
                                                                                      54.5                 35.3
intellectual property rights.
The enterprise law cannot protect their enterprise’s interests.                        46                  36.3
New labor laws have led to increased labor costs.                                     69.9                 61.8
Local government’ s administration concept, efficiency, and behavior
                                                                                      36.7                 20.6
have caused adverse influence on enterprises.
Local land, water, and electricity prices are unfavorable for
                                                                                      63.3                 35.3
enterprise development.

                                                                                                                         - 29 -
Finding #9: Entrepreneurs are highly
satisfied with their lives but dissatisfied
    with their property security and
             personal safety.

                                         - 30 -
Entrepreneurs are generally highly satisfied with their
lives.


        Entrepreneurs                            Common citizens
                Overall satisfaction

                                       VS                  55%
                  76%
                                                   Source: Horizon’s research on “Life
                                                  Quality Index of Chinese Residents” in
                                                                  2010



        Large                          Medium-sized and
        enterprises                    small enterprises

                             VS
       91%                             73%

                                                                                           - 31 -
Entrepreneurs have low satisfaction with their property security and
personal safety.




               Entrepreneurs                               Common citizens


29%      of them worry about property security!

                                                VS 11% think the public is unsafe.
38%      of them worry about personal safety.


                                                       Source: Horizon’s research on “Life Qualify Index of
                                                                   Chinese Residents” in 2010




                                                                                                              - 32 -
Conclusion – Contradictions and confusions among China’s
entrepreneurs


     1. Entrepreneurs are aware of huge development opportunities from the development of China’s market-
       oriented economy. But the intervention of public authority into the market has led to failure to achieve
       expectations and increased entrepreneurs’ feeling of uncertainty. As a result, entrepreneurs in China hope to
       avoid intervention of public authority into the market, and on the other hand they also actively make efforts
       to link forces with the public authority to make more profit. The latter route always makes them more
       dependent on public authority and deeper intervention into the market, trapping them in a cycle of
       dependence.

     2. Entrepreneurs have emerged to accompany the development of China’s market-oriented economy. They
       share fortunes with the market-oriented economy, feel a sense of accomplishment brought by market
       innovation, and are also respected by society. However, their function in the market are not fully
       recognized, and even have yet to enjoy the power they deserve as taxpayers. Hence, in combination with a
       lack of public voice, entrepreneurs have no feeling of corresponding social identity. In addition, policy
       changes, criticism from public opinion, and other factors sap their sense of security with respect to their
       property and lives. Thus Chinese entrepreneurs often feel that they are treading upon thin ice.



                                                                                                                       - 33 -
Survey Instructions

    Qualifications of respondents
     •   Chairman, director, president, vice president or CEO of a private enterprise;
     •   Still engaging in operating management;
     •   The enterprise has reached a certain scale and influence

    Execution and Sample Size Distribution
    By January 7, 2011, 229 interviews had been conducted in total for the project of “Survey on
    Survival Environment of Chinese Entrepreneurs”; 19 were excluded due to enterprise nature,
    scale, and respondent’s identity, for 210 effective samples total.

                                        Table: enterprise scale distribution

                   Enterprise Scale                            Quantity                    Percentage (%)
                    Large enterprise                               34                            16.2
                Medium-sized enterprise                           169                            80.5
                    Small enterprise                               7                              3.3
                          Total                                   210                           100.0


    Note: The survey is mainly conducted on large and medium private enterprises. For division of enterprise scale,
          please refer to the division standard of The National Bureau of Statistics.

                                                                                                                      - 34 -
About HorizonKey
HorizonKey
    Who Are We?
      HorizonKey is part of the Horizon Research Consultancy Group founded in
      1992, one of China’s first research consulting firms. The Group is a consumer-
      oriented, data-driven marketing and management solution provider. Today, it is
      China’s most prestigious domestic marketing research organization.


      The whole group is a seamless research & consulting services chain

                                                               With sustainable R&D investment ,
                                   Horizonkey.com:
                                   online studies on
                                                               cooperation with international institutions,
                                   group cultures
                                                               and accordance with the international
                                                               professional standards, Horizon Group
                                                               has grown to become a brand by
                           Horizon Research:
                           Case-based                          successfully combining global vision and
                           project studies
                                                               local expertise in research services.
         Vision Investment:               Progress Strategy:   Horizon provide China-fit solutions to
         Projects selection               customer-driven
         advisory consulting              solutions            international clients.

                                                                                                              - 36 -
HorizonKey
    Who Are We?
      Horizonkey is an international marketing research company
      specializing in social and cultural research.

          Founded in 1999, China’s only private marketing research company based
          on opinion polling and studies of society and culture.
          Honored by ESOMAR and ARF with awards for best research practices
          Trustee member of ESOMAR and other academic associations
          Rapid dissemination of latest research to over 800 local and international
          media partners
          Our team

        Horizonkey’s employees consist of young and conscientious local and international trained
         professionals. They have various academic backgrounds including Sociology, Statistics,
         Psychology, Marketing, Computer Science, Economics and Law. Over 90% of full-time
         researchers have master or higher degrees. More than 60% of them have had four or
         more years of experience in professional social and culture research or policy study.


                                                                                                 - 37 -
HorizonKey
         Our Values




China-based, global vision    Profound insight, agile analysis   Accumulate and innovate
For the last ten years,         Our deep understanding of        We believe understanding
HorizonKey has provided         Chinese society offers a         change in China and around
connections between China       unique perspective on the        the world requires both
and the world. We use           fundamental changes              accumulation and innovation.
objective, original data to     happening daily. Our firm        Therefore, we actively
open windows onto Chinese       grasp of up-to-the-minute        incorporate previous research
society and consumers,          developments allows us to        to reveal underlying patterns
simultaneously seeking to       share “Key” moments with         and adopt advanced research
broaden China’s access to       our partners worldwide.          techniques to solve new
the rest of the world.                                           problems.


                                                                                                 - 38 -
HorizonKey
    The Horizonkey difference

         Public Opinion Tracking          Index Research
        The only research company with   The only research company to
        experience tracking Chinese      develop broad industrial and
        public opinion across diverse    social indices to reliably identify
                                         trends over time.
        issues, multiple sectors and
        extended periods of time.

         Cultural Research                Philanthropic Research
        The only research company        The only organization capable of
        offering deep analysis of        integrating research, resources
        lifestyles, values and           and action in China’s growing
        consumer habits across           philanthropy sector.
        different Chinese social
        groups.

         Communications                   Innovative Methods
        The only research company in     We constantly add new methods to
        China with integrated global     our research repertoire. We have
        communications and media         used collaborative workshops to
        resource distribution.           troubleshoot charities and an online
                                         lab to study consumer psychology
                                         and purchasing habits.
                                                                                - 39 -
Experiencing China with Horizonkey




HorizonKey (A subsidiary of Horizon Research Consultancy Group)

Address: F7, Tower A, Gateway Plaza, No.18 Xiaguangli, East 3rd Ring North Road, Chaoyang District,
Beijing
Postal Code:100027
Tel:010-84400011
Fax:010-84400010


More information, please contact HorizonKey: client@horizonkey.com

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Survey report on survival environment of chinese entrepreneurs

  • 1. Survey Report on Survival Environment of Chinese Entrepreneurs 2010 Yabuli China Entrepreneurs Forum Development Research Foundation Taikang Life Insurance Co., Ltd Horizon Research Consultancy Group
  • 3. Main Research Findings  This research on entrepreneur survival environment is mainly aimed to research entrepreneur's subjective understanding, judgment and evaluation of three dimensions: social environment, commercial environment and individual environment. This study is supported by research on entrepreneurs’ values and behaviors.  Entrepreneurs generally hold positive view of economic development policies and economic trends, but the “three rushes” have highlighted deterioration of the entrepreneurial environment.  Entrepreneurs generally show much concern about fairness and stability of policies. Social environment  Most entrepreneurs are satisfied with local government Commercial administration but dissatisfied with specific land, water, and electricity policies. environment  Private enterprises are universally confronted with issues of Individual tax burdens, talent shortages, internal management; medium- environment sized and small enterprises face especially severe issues,  Entrepreneurs are highly satisfied with their personal lives, but they have no group identity or sense of security, leading to potential migration tendencies. - 3-
  • 4. Finding #1: Entrepreneurs generally hold positive views of China’s economic development. - 4-
  • 5. A majority of entrepreneurs are optimistic about China’s economic development policies. 68% Of entrepreneurs hold positive views of China’s economic development policies, and think that economic trends are favorable for development of their own enterprises. - 5-
  • 6. Over 40% of entrepreneurs think highly of policies on seven emerging industries 1 Positive influence 42.8% Influence of planning on seven strategic emerging industries as proposed in 2 Adverse influence 2.4% 41.9% attached “Suggestions on 12th Five-year Plan” on 3 It’s hard to judge presently. private enterprises 4 No influence 10.5% Entrepreneurs optimistic about targets for energy saving and emissions reduction There will be new market opportunities 45.7 Influence of industrial Upgrading will be achieved by taking 24.8 structure adjustment and advantage of those opportunities Increased costs due to increasing achieving targets for energy 25.2 investment in energy saving and emission saving and emissions Will be confronted with heavier pressure for 14.3 improvement. reduction as proposed in No influence 18.1 “Suggestions on 12th Five-year Plan” on private enterprises. Not clear 1.9 0% 10% 20% 30% 40% 50% - 6-
  • 7. Finding #2: “Three rushes” highlight deterioration of market environment - 7-
  • 8. The civil servant rush; participation has exploded and civil servant has become the most popular occupation. 1,420,000 365,000 Number of Number of applicants in 2010 applicants in 2006 The application-to-acceptance ratio is 87.5:1. A certain position in the National Energy Administration had a ratio of 4961:1. Horizon’s survey on lifestyle and consumption of Chinese youth in Why? 2010 shows: Impossible to be dismissed. First, stability Starting a White-collar /civil business servant Second, high remuneration Subsidies and benefits are key Taxation and customs are Third, seeking power 18% VS 76% the hottest. Fourth, highly coveted I want to have a try even I will not be successful. - 8-
  • 9. The immigration rush – potential immigrants are growing rapidly. 4.8% of respondents have immigrated. 2.9% of respondents are going through 18.6% of respondents immigration procedures haven’t yet applied for immigration, but intend Living environment Investment Generally, their wife and children are to immigrate Clear water and blue abroad, and they are shuttling between sky, safe foods. overseas and home. Why? Children’s education Sense of security Better primary education and Tax evasion, policy change, public famous colleges. voice - 9-
  • 10. The investment rush – Housing and stock markets are most favored by entrepreneurs for investment. Investing in real estate Investing in stocks 70% 62.9 60% 50% 40% 50 31.4 50% 31% 30% 20% 14.3 14.3 11.9 9.5 9 8.6 5.7 10% 1.9 0% ise tat e ks d rk ts elr y al e bt lea r rpr es oc fun wo uc pit ranc de tc t uity rt d ew ca a l nte al S A p ro old j re Ins u on No t oe Re eq c ial G ntu ati y in ate an Ve N ctl Pr iv fin Dir e nk Ba Top 10 investment environments, Guangdong 1st, Shanghai 2nd 50% 40 36.7 40% 30% 20.5 20% 14.8 9.6 7.6 10% 5.2 4.8 4.3 3.3 0% Guangdong Shanghai Beijing Zhejiang Jiangsu jiangxi Tianjin Hainan Chongqing Shandong - 10 -
  • 11. Finding #3:The predicament of private enterprise reflects flux between public authority and the market. - 11 -
  • 12. Most entrepreneurs feel pressured by competition. Entrepreneurs feeling stressed Why ?Figure: Sources of pressure on entrepreneurs in competition with state-owned and foreign enterprises Tilt of government policies 34.2 Non-market 67% Support of preferential policies 15.7 factors Cost increases 35.7 Talent contest 22.9 Market prices 20 18.9% of of entrepreneurs feel Brand popularity 20 highly stressed. Technical innovation 15.7 Unconventional competition approaches 12.1 Enterprise management 7.1 Market factors 50% Product quality 5 Of entrepreneurs detect Others 2.1 unfairness in government’s Not clear 2.1 different policies toward state-owned and private 0% 10% 20% 30% 40% enterprises. Note: it is a multiple-choice question, with the total adding up over 100%. - 12 -
  • 13. Policy change is biggest challenge for private enterprises Influence of state policy change on enterprises 78% Of entrepreneurs think the influence is high, and among them 24.3% think the influence is very high. So, entrepreneurs need to The survey shows that influence of policies on Study policies: immerse themselves even more deeply in studying policy orientation. industries quite differs from each other. Among Obtain voice, taking all reasonable measures to get their 21 real estate enterprise leaders in the survey, voices heard by relevant government authorities. 19 of them (90.4%) express that policy Make contact with government, taking more energy change has high influence on their in socializing with government officials in actual policy enterprises. implementation. - 13 -
  • 14. Finding #4: Entrepreneurs both optimistic and pessimistic about the legal environment, and show concern about enforcement of laws. - 14 -
  • 15. Over half of entrepreneurs hold positive view toward existing legal protections 51% Of entrepreneurs think the current Enterprise Laws can protect enterprises’ interests Entrepreneurs in service industry are seeking protection of intellectual property rights. Protection degree of laws on patents and intellectual property rights The ratio of entrepreneurs in such industries as real estate, computer service and software, 44% VS 51% information transmission, commercial and technological service who think that protection Not Established established of intellectual property rights are not established is higher than those in other industries. - 15 -
  • 16. Dual effect of new labor laws Operations are more standardized. 41 Positive effect Labor cost have increased 68.6 Staff turnover increased 17.1 Adverse effects Staff made mistakes, slowdowns 16.2 Discouraging effect on foreign capital 3.8 No influence 5.2 Not clear 1 0% 20% 40% 60% 80% Large enterprises better adapted to new labor laws 50% Operation is more standardized. 62% Labor cost is increased. Other adverse effects account for less than 10%. - 16 -
  • 17. Finding #5: Public opinion puts some entrepreneurs in awkward position. - 17 -
  • 18. Entrepreneurs think that media are not objective, and consider themselves a disadvantaged group Table What do you think of the relationship between entrepreneurs and the media? Entrepreneurs think media reports 1. Entrepreneurs are somewhat vulnerable and hardly have are not objective. a voice in face of media. 28.6% 43% 2. They have the upper hand and can influence the media 2.4% 3. Their rights to speech and influence differ for different events. 68.1% Over 30% entrepreneurs are subject to adverse influence of public opinion. Table: The public has raised hot 1 It creates some moral pressure. 19.0% discussion of “original sin” and 2 It damages my personal image and the 15.7% “heartless wealth” of collective image of entrepreneurs. entrepreneurs. 3 It has influenced my work and life. 2.9% - 18 -
  • 19. Only 10% of entrepreneurs think “All-out donation” merits imitation. Table: what do you think of “All-out donation” behavior? 1 Fortunes are entrepreneurs’ individual accumulation, I do not agree with this behavior. 5.2% 2 Profits made by entrepreneurs should be used for reinvestment, raising returns to the community. 22.4% 3 I think it is a personal action, and should not considered necessary for all entrepreneurs. 59.5% 4 I think it is worthy of imitation; more entrepreneurs should do this. 11% - 19 -
  • 20. Finding #6: Entrepreneurs hold positive views of local government administration. - 20 -
  • 21. Most entrepreneurs view administration behavior of local government positively Of entrepreneurs think that local 61% government’s administration concepts, efficiency and behavior have positive effect on enterprises. However, Of entrepreneurs think that local 61% land, water, and electricity policies are unfavorable for enterprise development. - 21 -
  • 22. Finding #7: Four difficulties of private enterprises: tax burdens, financing, talent, and management. - 22 -
  • 23. Problem #1: tax burdens are generally heavy. Entrepreneurs feel that tax burdens are heavy 54.8% “somewhat heavy” 80% + 24.8% “very heavy” Entrepreneurs’ view High tax rate and diversified Eastern regions Western regions tax categories 26.3% 17.9% Incomplete taxation system VS Haven’t enjoyed rights Service sector Industrial sector and status they deserve 28.7% VS 19.3% Lacking government trust - 23 -
  • 24. Problem #2: private enterprises cannot easily get loans, especially medium-sized and small enterprises. Main financing channels 60% for private enterprises Entrepreneurs who find it difficult to Bank loans (50.5%) get bank loans Private sector borrowing (26.7%) 13.8% say “very difficult”. Equity financing (25.7%) Listing on stock market (15.2%) Attracting venture capital (10%) Large Medium and small Trade financing(7%) enterprises enterprises Financial lease(2.9%) 2.9% VS 15.9% - 24 -
  • 25. Four reasons why private enterprises have difficulty getting loans “Banks are only willing to make a loan to state-owed big companies, even they would suffer great losses”. “Banks do not believe in the strength of private enterprises”. “Identity of private enterprises” “Policy trends” Identity “Complicated review and approval procedures” discrimination “Little understanding and confidence in the “Long review and approval time” industry” Complicated review Industry constraints and approval “Banks mainly support the real estate “Complicated procedures” Collateral is industry and give a little support to hard to find other industries” “Risk evaluation unscientific” “No collateral for IT industry” “No loans are offered to enterprises with small capital funds” “You need fixed assets and properties” “Physical collateral is required. And sometimes we may owe RMB 1 “Only collateral loans, no loans on credit” million for materials and worker’s salaries in a project, So how can we provide so valuable physical collateral?” - 25 -
  • 26. Problem #3: Over half of private enterprises are troubled with talent problems, three types of talents are most lacking. What is lacking? 54% Of entrepreneurs think current Lack of marketing talent Lack of professional technicians. Lack of middle management personnel 32.4 39 48.6 Staff turnover rate is high. 18.1 labor market cannot meet Staff are universally not very active. 9.1 enterprises’ demand for talent.  Lack of marketing talent Business concept of top management is 6.2 inconsistent with enterprise's strategic  Lack of professional Entrepreneurs’ view Unharmonious relationships among 4.3 technicians management team  Lack of middle management Divorce of higher education from society Others 1 personnel Enterprises’ human resource None 1.4 Job seekers are blundering principle are biased Not clear 2.4 Enterprises Enterprises’ training systems expanding greatly are incomplete. 0% 10% 20% 30% 40% 50% 60% Note: multiple-choice question, with the total summing to over 100% - 26 -
  • 27. Problem #4: Internal management structures are bottleneck constraining development of private enterprises. Completeness of internal management structure in the eyes of entrepreneurs Medium and small Large enterprises enterprises 82.3% VS 50.6% 56% 44% Eastern regions Central and “Complete” “Incomplete” western regions 57.9% VS 46.2% Effect of entrepreneurs’ personal social resources on enterprise development Large Medium-sized and 20% enterprises small enterprises 79% “Very great effect” 91.2% VS 76.8% “Great effect” - 27 -
  • 28. Finding #8: Medium-sized and small enterprises in tougher struggle for survival. - 28 -
  • 29. Small and medium-sized enterprises (SMEs) are more pessimistic about the macro-economy. SMEs are more extremely influenced by policy environment. SMEs feel less protection of laws. SMEs express lower recognition of local government's policies. Small & Medium-sized Large enterprises enterprises(%) (%) Economic development trend are unfavorable for development of 35 17.6 their own enterprises. The government is quite unfair in terms of policies respectively for state- 15.2 2.9 owned enterprises and private enterprises. Change of state policies has great influence on enterprises. 11.8 27.6 Policies do not have favorable effect on protection of patents and 54.5 35.3 intellectual property rights. The enterprise law cannot protect their enterprise’s interests. 46 36.3 New labor laws have led to increased labor costs. 69.9 61.8 Local government’ s administration concept, efficiency, and behavior 36.7 20.6 have caused adverse influence on enterprises. Local land, water, and electricity prices are unfavorable for 63.3 35.3 enterprise development. - 29 -
  • 30. Finding #9: Entrepreneurs are highly satisfied with their lives but dissatisfied with their property security and personal safety. - 30 -
  • 31. Entrepreneurs are generally highly satisfied with their lives. Entrepreneurs Common citizens Overall satisfaction VS 55% 76% Source: Horizon’s research on “Life Quality Index of Chinese Residents” in 2010 Large Medium-sized and enterprises small enterprises VS 91% 73% - 31 -
  • 32. Entrepreneurs have low satisfaction with their property security and personal safety. Entrepreneurs Common citizens 29% of them worry about property security! VS 11% think the public is unsafe. 38% of them worry about personal safety. Source: Horizon’s research on “Life Qualify Index of Chinese Residents” in 2010 - 32 -
  • 33. Conclusion – Contradictions and confusions among China’s entrepreneurs 1. Entrepreneurs are aware of huge development opportunities from the development of China’s market- oriented economy. But the intervention of public authority into the market has led to failure to achieve expectations and increased entrepreneurs’ feeling of uncertainty. As a result, entrepreneurs in China hope to avoid intervention of public authority into the market, and on the other hand they also actively make efforts to link forces with the public authority to make more profit. The latter route always makes them more dependent on public authority and deeper intervention into the market, trapping them in a cycle of dependence. 2. Entrepreneurs have emerged to accompany the development of China’s market-oriented economy. They share fortunes with the market-oriented economy, feel a sense of accomplishment brought by market innovation, and are also respected by society. However, their function in the market are not fully recognized, and even have yet to enjoy the power they deserve as taxpayers. Hence, in combination with a lack of public voice, entrepreneurs have no feeling of corresponding social identity. In addition, policy changes, criticism from public opinion, and other factors sap their sense of security with respect to their property and lives. Thus Chinese entrepreneurs often feel that they are treading upon thin ice. - 33 -
  • 34. Survey Instructions Qualifications of respondents • Chairman, director, president, vice president or CEO of a private enterprise; • Still engaging in operating management; • The enterprise has reached a certain scale and influence Execution and Sample Size Distribution By January 7, 2011, 229 interviews had been conducted in total for the project of “Survey on Survival Environment of Chinese Entrepreneurs”; 19 were excluded due to enterprise nature, scale, and respondent’s identity, for 210 effective samples total. Table: enterprise scale distribution Enterprise Scale Quantity Percentage (%) Large enterprise 34 16.2 Medium-sized enterprise 169 80.5 Small enterprise 7 3.3 Total 210 100.0 Note: The survey is mainly conducted on large and medium private enterprises. For division of enterprise scale, please refer to the division standard of The National Bureau of Statistics. - 34 -
  • 36. HorizonKey Who Are We? HorizonKey is part of the Horizon Research Consultancy Group founded in 1992, one of China’s first research consulting firms. The Group is a consumer- oriented, data-driven marketing and management solution provider. Today, it is China’s most prestigious domestic marketing research organization. The whole group is a seamless research & consulting services chain With sustainable R&D investment , Horizonkey.com: online studies on cooperation with international institutions, group cultures and accordance with the international professional standards, Horizon Group has grown to become a brand by Horizon Research: Case-based successfully combining global vision and project studies local expertise in research services. Vision Investment: Progress Strategy: Horizon provide China-fit solutions to Projects selection customer-driven advisory consulting solutions international clients. - 36 -
  • 37. HorizonKey Who Are We? Horizonkey is an international marketing research company specializing in social and cultural research. Founded in 1999, China’s only private marketing research company based on opinion polling and studies of society and culture. Honored by ESOMAR and ARF with awards for best research practices Trustee member of ESOMAR and other academic associations Rapid dissemination of latest research to over 800 local and international media partners Our team  Horizonkey’s employees consist of young and conscientious local and international trained professionals. They have various academic backgrounds including Sociology, Statistics, Psychology, Marketing, Computer Science, Economics and Law. Over 90% of full-time researchers have master or higher degrees. More than 60% of them have had four or more years of experience in professional social and culture research or policy study. - 37 -
  • 38. HorizonKey Our Values China-based, global vision Profound insight, agile analysis Accumulate and innovate For the last ten years, Our deep understanding of We believe understanding HorizonKey has provided Chinese society offers a change in China and around connections between China unique perspective on the the world requires both and the world. We use fundamental changes accumulation and innovation. objective, original data to happening daily. Our firm Therefore, we actively open windows onto Chinese grasp of up-to-the-minute incorporate previous research society and consumers, developments allows us to to reveal underlying patterns simultaneously seeking to share “Key” moments with and adopt advanced research broaden China’s access to our partners worldwide. techniques to solve new the rest of the world. problems. - 38 -
  • 39. HorizonKey The Horizonkey difference Public Opinion Tracking Index Research The only research company with The only research company to experience tracking Chinese develop broad industrial and public opinion across diverse social indices to reliably identify trends over time. issues, multiple sectors and extended periods of time. Cultural Research Philanthropic Research The only research company The only organization capable of offering deep analysis of integrating research, resources lifestyles, values and and action in China’s growing consumer habits across philanthropy sector. different Chinese social groups. Communications Innovative Methods The only research company in We constantly add new methods to China with integrated global our research repertoire. We have communications and media used collaborative workshops to resource distribution. troubleshoot charities and an online lab to study consumer psychology and purchasing habits. - 39 -
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