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Social media for non profits
1. Social Media for
Non-Profits
RSVP Montgomery County
June 19, 2012
2. What is social media?
Merriam Webster free online dictionary
Forms of electronic communication (as websites for
social networking and microblogging) through which
users create online communities to share information,
ideas, personal messages and other content (as
videos).
J Hoffman June 2012
3. Message and Media
• New ways for people and organizations to connect
to each other
• Communities enabled by technology
• Removes boundaries (distance - geography, age,
culture)
• Relationships are the glue
o Shared interests and reciprocity
o Shared connections
o Social change outcomes
• Social media is simply another way to leverage
relationships
J Hoffman June 2012
4. Who uses social media?
• 62% of adults
worldwide now use
social media
• 66 percent of online
adults are connected
to one or more social
media platforms
• 50 percent of social
media users say they
check in to their
favorite networks first
thing in the morning
J Hoffman June 2012
5. Warning!
Watch our for Information overload!
J Hoffman June 2012
6. In one day on the internet
(2012)
• 294 billion emails are sent
• 2 million blog posts are written (enough posts to fill TIME
magazine for 770 million years)
• 172 million people visit Facebook
• 40 million visit Twitter
• 22 million visit LinkedIn
• 20 million visit Google+
• 17 million visit Pinterest
• 4.7 billion minutes are spent on Facebook
• 532 million statuses are updated
• 250 million photos are uploaded
• 22 million hours of tv and movies are watched on Netflix
• 864,000 hours of video are uploaded to YouTube
• More iPhones are sold than people are born
J Hoffman June 2012
8. Overview
• Six social media concepts/sites
• All available through the internet
• All free with subscription
• You decide:
o What to get involved in
o How much time to spend on it
J Hoffman June 2012
9. Social Media
Blogs & RSS
Facebook
Linked In
J Hoffman June 2012
10. Social Media
Twitter
Pinterest
Wordle & Resources
J Hoffman June 2012
11. Getting Started Tips
• Find out which friends & supporters are already on
social networks
• Don’t do it alone - Get expert help from staff,
volunteers, board
• Start small and don’t scatter your efforts,
• Do one site, well
• Make a good first impression
• Communicate on a regular basis – VERY
IMPORTANT!
J Hoffman June 2012
12. Blogs
• Short for web-log
• Online personal journal, can contain descriptions,
reflections, opinions, comments, hyperlinks
• Updated frequently or periodically
• Often on specific subject or theme
TIP:
• Read blogs before becoming a blogger
J Hoffman June 2012
17. Facebook
• Facebook is a free social networking service
and website launched in February 2004.
• In February 2012 Facebook had 850 million
users, 31% check in more than once a day
• Millions of people use Facebook everyday
to keep up with friends, upload photos,
share links and videos, and learn more
about the people they meet.
J Hoffman June 2012
18. Facebook terminology
• Profile – a summary for individuals, used for two way
interaction with friends
• Page – for nonprofits to promote organization or mission.
One way broadcast – also called a ―fan page‖
• Group – Community of people on Facebook,
membership based on group criteria
• Friends - individuals who have mutually agreed to be
Facebook friends. Friends can view profile information,
follow each other’s postings, post on each other’s wall,
etc.
• Like – is a way to show approval or to connect to a
page. (Used to be ―Become a Fan‖)
J Hoffman June 2012
19. Facebook and Nonprofits
Top uses of Facebook for nonprofits:
• Awareness
o Build awareness for organization or program
• Base Building
o Getting ―Likes‖ for your Facebook page
• Other Calls to Action
o Volunteer, Sign a petition, attend a free event
• Fundraising
o Get donations or recruit peer to peer fundraisers
www.NonprofitSocialNetworkSurvey.com
J Hoffman June 2012
21. Linked In
• In February 2012 LinkedIn had 135 million users
• There are over 124,000 nonprofits on LinkedIn
• Nonprofits use Linked In to :
o spread awareness
o find the right resources and information to help
your cause.
• Join groups that share your cause and advocacy
• Post news on your organization and cause
J Hoffman June 2012
25. If you use Linked In
• Encourage staff and board to create 100%
complete profiles with pictures!
• Create a ―company‖ page
• Tell supporters about your work by filling out the
services tab on your Company Page.
• Strengthen your brand by asking supporters to add
your page the Volunteer and Causes section.
J Hoffman June 2012
26. Twitter
• Twitter is a service for friends, family, and coworkers
to communicate and stay connected through the
exchange of quick, frequent answers to one simple
question:
What are you doing?
• In February 2012 Twitter had 500 million registered
users (approx 200m active)
• Used for awareness, inspiration, insight, and
personal
J Hoffman June 2012
27. Twitter terminology
• Tweet - an online posting, or "micro-
blog" created by a Twitter user. A
tweet is limited 140 characters.
• Hashtags - The # symbol, called a
hashtag, is used to mark keywords or
topics in a Tweet.
• Retweeting - To repost another user’s
tweets
J Hoffman June 2012
29. Pinterest
• Online image collages – create and share
• Image based (appealing)
• In February 2012 Pinterest had 10.4 million users
• 1.5 million unique users average of 15 minutes a day
• Use for:
o How tos
o Tutorial
o Photos
o Testimonials
J Hoffman June 2012
32. Wordle.com
• What’s a wordle?
• A Wordle is a visual representation of words.
• A fun way to show your
o Mission
o Vision
o Programs and Services
• Wordle lets you choose your colors and play with
the layout
J Hoffman June 2012
34. Social Media Recap
• New mediums for your message
• Networks – collections or people and organizations
connected to each other
• Social media is a way to leverage relationships
• Relationships are the glue
o Shared interests and reciprocity
o Shared connections
o Social change outcomes
J Hoffman June 2012
35. Keep in Mind
• Find out which friends & supporters are already on
social networks
• Start small
• Don’t scatter your efforts, do one site, well
• Make a good first impression
• Communicate on a regular basis
• Prepare to lose control
• Devote staff support to social networks
• Make the ask specific and easy
J Hoffman June 2012
36. Taking Action
• Focus
• Grab Attention
• Engage
• Make it easy!
o Make the ask small, specific and concrete
o Easy to follow instructions
o Provide a template
• Encourage sharing and re-use
J Hoffman June 2012
37. Resources
2012 Report on Social Media
www.NonprofitSocialNetworkSurvey.com
How to Create a Nonprofit Facebook Page
http://www.youtube.com/watch?v=qDWNXIcRASQ&feature=related
RSS In Plain English
http://www.commoncraft.com/video/rss
CauseWired by Tom Watson demystifies Web 2.0 community tools —
like Facebook — and helps activists and social change agents
mobilize and raise awareness about their mission.
Ultimate Guide to Mastering Pinterest for Marketing
http://blog.hubspot.com/blog/tabid/6307/bid/31147/The-Ultimate-
Guide-to-Mastering-Pinterest-for-Marketing.aspx%5D
Seven Things That Make Twitter Even More Relevant
http://smedio.com/2011/12/08/seven-things-that-make-twitter-
even-more-relevant/
J Hoffman June 2012
62% of adults worldwide now use social media66 percent of online adults are connected to one or more social media platforms50 percent of social media users say they check in to their favorite networks first thing in the morning
See also http://thesocialskinny.com/100-social-media-statistics-for-2012/
To repost another user's message on the social networking website Twitter.On 140 characters:brevity is the soul of witForces us to stop, reflect, and often edit the material we’re trying to shareappreciate all the value and meaning that can be packed into a small space Platform agnostic