Service Integration (SI) is a partnership between seven school districts, Polk County Health and Human Services, and over 200 partner organizations to connect individuals and families to resources and services. SI includes seven teams made up of county agencies, school districts, non-profits, faith communities, and citizens. The teams address local needs, allocate funds to support projects, and network to share resources. SI connects service providers to needs, builds relationships, and provides funds to create community solutions efficiently.

1. Polk County
Service Integration
Connecting Partners. Creating Solutions.
Priester National Health Extension Conference
April 16, 2013

2. Service Integration
 “What’s in Your Bag?” Activity

3. What is Service Integration?
Service Integration (SI) is a partnership
between seven school districts, Polk County
Health and Human Services and 200+
partnering organizations, agencies, and
individuals throughout the county.
It is a model for how we do business in
the county for connecting individuals
and families to valuable resources
and services

4. Service Integration
 Who are Your Local Partners?

5. Service Integration is …
Community and expediting
agency partners… solutions…
by matching while avoiding
resources to clearly duplication of
defined needs… service.

6. SI includes seven teams and a
dynamic process that …
 Connects service providers with identified
needs;
 Builds relationships among teams members;
 And provides funds to address service
requests so...
Community solutions can be
created with cost and time
efficiencies.

7. Service Integration Teams
 Seven SI teams:  Teams are made up of:
 Amity  County Agencies
 Central  School Districts
 Dallas
 Non Profits
 Faith Communities
 Falls City
 City Agencies
 Grand Ronde  State Agencies
 Perrydale  Private Businesses
 West Salem  Individual Citizens
 Higher Education

8. Service Integration Teams
 Operate independently
 Address and respond to local needs
 Allocate team funds to support
projects & community needs
 Network and share resources

9. Solutions Supported by Service
Integration
Urgent Needs: Immediate medical services or emergency
housing or utility assistance.
Basic Needs: Food, clothing, household and hygiene items.
Education: Classes, tuition, fees, and literacy programs for
children or adults.
Extra Curricular: Fees, materials, clothing or shoes needed
for participation in a school related activity.
Youth Development: Leadership/learning opportunities not
part of the regular school programs.
Community Development: Events/Activities providing
opportunities for a broad spectrum of people.
Parenting: Classes, workshops, information that increase
parenting skills/knowledge.
Supplies: Goods or equipment necessary to carry out an
integration activity.

10. How is SI Funded?
Local School Districts, Faith
Polk County
Community, and Yamhill
Health and Human Services
County Health and Human
Department
Services
Contribution to 7 the Service 1 Full Time Equivalency staffing
Integration teams. Each SI for facilitation and
team receives between coordination.
$3,000 and $7,000 of flex .5 Full Time Equivalency,
funds each fiscal year. leadership, materials, supplies,
office space, and technology.

11. Case Studies
 Ramp Need
 ‘S’ Family
 Developmental Disabilities Client
Need

12. Testimonials
“After bringing to light today’s West Salem Service
Integration Team meeting the need for backpacks
for the at-risk and homeless youth who come to the
HOME Center during the holiday season, two
amazing partners immediately came forward to
offer help. These partners wasted no time in
donating these GREATLY needed backpacks! After
the West Salem SI Team meeting I picked up 30
brand new backpacks for the wonderful and
stupendous youth I have the pleasure to work with.”
- West Salem SI Team Member

13. Testimonials
“My family and I were homeless and had nothing
but the backpacks we carried on our backs. We
had 8 week old twins and a 2 year old in tow. Within
one week we were housed into a completely
furnished apartment to include a fridge and
cupboards full of food. My wife, children, & myself
were clothed and were connected to DHS to start
benefits we didn't know existed. I know this was all in
part of the Integration team and we couldn't be
more thankful or feel more blessed. Continue doing
what you do."
- West Salem Family assisted by Service Integration

14. Testimonials
“As an active member of my community, Service
Integration team has been an invaluable resource in
knowing and understanding the resources that are
available in our county. I now have answers for my
friends and neighbors in need.”
- Falls City SI Team Member
I love service Integration because it is like a one-stop
shopping spot to help my community. I can connect my
community with several different resources in 90 minutes
a
month. That sort of collaborating takes other counties
several meetings to accomplish.
- West Salem SI Team Member

15. Service Integration in Your
Community
 Determine integration team areas
 Identify community partners
 Identify and communicate
community needs
 Funding options for teams

16. Polk County Service Integration
For more information:
www.co.polk.or.us/SI