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Agile in Offshore development
28/09/2016
kura@Hanoi
work history
- Start up 2002~2004
- NEXT Co.,Ltd. 2004~present
- Altplus Vietnam 2016~present
Award
- Appirio Cloud Pioneer 2013
Hiroshi KURABAYASHI
born on 18/09/1976
from Tokyo
only 4projects/teams
were Agile in real meaning
for my 12years
in Next Co.,Ltd.
NEXT(JP), Outsource(US), Cloud
and Vietnam Offshore(VN)
Corporate Informations
Company Name
Representative
History
Capital
Stock Issued
Consolidated Number of
Employees
Major Shareholders
Major Subsidiaries
()stake
NEXT Co.,Ltd. (TSE 1st section: 2120)
Takashi Inoue, President and CEO
March 12, 1997
October 31, 2006
March 12, 2010
Established (Fiscal year ending March 31)
Listed in Tokyo Stock Exchange, Mother’s Section
Listed on TSE 1st Section
3,999 million yen
118,789,100 (including 73,636 shares of treasury stock)
1,057 persons (including 165 temporary employees, 160 overseas)
NEXT directors, Rakuten, Inc.(20%)
Renters Co.(100%), fiscal year ends March 31
Trivet Search, S.L.(100%), fiscal year ends December 31
Lifull Marketing Partners(60%), fiscal year ends March 31
As of end of June 2016
1997
( )
2001.3 2002.3 2003.3 2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3
HOME’S service
launched
NEXT founded
Capital
alliance with
Rakuten, Inc.
Listed on TSE
Mothers Index
Listed on the
TSE First
Section
Littel
acquired
Trovit
acquired
(Founded) (Forecast)
Renter’s
acquired
Overseas
Business
started
JPY
316milLifull MP acquired
Strengthening of the
capital relationship
with Rakuten, Inc.
History
Revenue spreads smoothly and updates a record high
JPY1,043mil
JPY4,946mil
JPY21,548mil
JPY4,115mil
Domestic services for
Realtors
15.6%
Others
3.3%
Domestic Real Estate
Information Services
68.1%
Furniture / interior EC website
Insurance agency search
and appointment website
CRM services for realtors
Real estate and
housing Information
listing site Data
Management
Platform
FY2016
Revenue
[forecast]
JPY31,653mil
Consulting
NabiSTAR
Private DMP
Overseas
13.0%
Real estate/housing, used
car and job ad aggregation
sites
*connect from December, 2014
Sales by Service
Domestic Real estate information service business accounts for most of the
sales, the profit by the main force
Over sears Expansion
45 countries
Arab Emirates
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Columbia
Czech Republic
Denmark
Ecuador
France
Germany
Hong Kong
Hungary
India
Indonesia
Ireland
Italy
Japan
Malaysia
Mexico
Morocco
Netherlands
New Zealand
Nigeria
Pakistan
Peru
Philippines
Poland
Portugal
Romania
Russia
Singapore
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
UK
US
Ukraine
Venezuela
from Apr. 26, 2004
as a Planner/Marketer
Develop
your
ideas
by
yourself.
from 2006
as a Software Engineer
Managing
Environment,
Dev. Style,
Tools, Rules etc.
for Our
Creativity/BPR.
recently as a Project Manager
• Small team
• big challenging Issues and freedom
• Self-organized
• play beyond the roll
• Learn SCRUM for a better project management
• Teach SCRUM, Lean in company
• CSM, CSPO
• 1st follower
• Support from Agile community
• One man projects
• with Outsourcing(US)

→ knew the world class
• with Cloud sourcing(Multinational)

→ felt the future
• with Offshore in Vietnam
• Manage Offshore team’s quality
• Teach SCRUM
• Apply SCRUM
• etc.
Photo: Jarod Carruthers https://flic.kr/p/8vbq7L
How can we be Agile
in Offshore Dev.?
1. Understanding Agile.
2. Understanding your customer.
3. Satisfying your customer.
3 key factors
We are uncovering better way of developing
software by doing it and helping others do it.
Through this work we have come to value:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we vaulted items on the left more.
Manifesto for Agile Software Development
You say YES, I say No.
“Agile” is a kind of buzz words.
Left-winger of Agile Right-winger of Agile
“Team env.”
towards the goal
with collaboration
“Tech. env.”
delivers
quickly and safely
Scrum,
Project Facilitation,
Open information,
Self-organized team,
Retrospective,
Iteration,
Daily stand-up meeting
..
Technical Practices of XP,
Continuous Integration,
Continuous Delivery,
Automatic “build”,
“regression test”, “deploy”,
ticket, version control,
Test Driven Development,
Refactoring
…
http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html
The Goal of Agile
Business Value,
Customer satisfaction,
Market creation
What’s your “Agile”?
Is Japanese companies Agile?
US
France
Italy
Germany
Canada
UK
Japan
0 30,000 60,000 90,000 120,000
72,994
82,582
87,637
92,904
95,551
99,680
116,817
Labour Productivity in G7 countries
USD - 2014
Made in JAPAN
Japanese proud their quality.
work hard
How to keep quality high?
work hard
to the death
How hard?
photo by: geokyr06 https://flic.kr/p/6TqM29
Kano Model
Satisfaction
Execution
Performance
(One dimensional)
- Included: Positive
- Missing: Negative
Basic(Must Be’s)
- Included: Neutral
- Missing: Negative
Excitement(Delighter’s)
- Included: Positive
- Missing: Neutral
Time
kura
QA teamCI team
Project A Project B Project C Project DPM
QA teamInfra/Architect team
Scrum Scrum
Scrum
Lab.
Section Manager
Vietnam
AltPlusVietnam
Japan
NEXTCo.,Ltd.
QA
+
kura
QA teamCI team
Project A Project B Project C Project DPM
QA teamInfra/Architect team
Scrum Scrum
Scrum
Lab.
Section Manager
Vietnam
AltPlusVietnam
Japan
NEXTCo.,Ltd.
QA
+
Mainly refactoring
to be safe and secure system
to develop
Testing, Test automation,
Static code analysis, etc.


- Jenkins, Selenium,
Scrutinizer-ci…
This functional teams are
the right-winger and
keep Basic(Must Be’s)
Case of APV CI team
First SCRUM
Refactoring to be safe system.
3 months Project, 2 weeks iteration
1st Sprint:
Done nothing(typical failure)
2nd, 3rd Sprint:
Well done!
4th Sprint:
Team Improved velocity!
but I stopped Project.
SCRUM Training
RetrospectiveOutputs clearly showed the limit of the existing
system.
First SCRUM
Refactoring to be safe system.
3 months Project, 2 weeks iteration
The output of this project was not release source
codes but the evidence that the life-time of the
system soon will end.
Our proposal is “Renew everything to be safe and
secure before wasting resources”.

…and accepted and going on.
This is a hyper jump to our team’s mission!
Today’s Summary
Left-winger of Agile Right-winger of Agile
“Team env.”
towards the goal
with collaboration
“Tech. env.”
delivers
quickly and safely
Scrum,
Project Facilitation,
Open information,
Self-organized team,
Retrospective,
Iteration,
Daily stand-up meeting
..
Technical Practices of XP,
Continuous Integration,
Continuous Delivery,
Automatic “build”,
“regression test”, “deploy”,
ticket, version control,
Test Driven Development,
Refactoring
…
http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html
The Goal of Agile
Business Value,
Customer satisfaction,
Market creation
“Agile” need all
Kano Model
Satisfaction
Execution
Performance
(One dimensional)
- Included: Positive
- Missing: Negative
Basic(Must Be’s)
- Included: Neutral
- Missing: Negative
Excitement(Delighter’s)
- Included: Positive
- Missing: Neutral
Time
Mind set is most important after all.
We are looking for “Agile” BrSE.
contact: Truong-san truong.bm@altplus.com.vn
Xin cảm ơn!
Hiroshi Kurabayashi
mail: kura@next-global.net
fb: /hiroshi.k

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Agile in Offshore development

  • 1. Agile in Offshore development 28/09/2016 kura@Hanoi
  • 2. work history - Start up 2002~2004 - NEXT Co.,Ltd. 2004~present - Altplus Vietnam 2016~present Award - Appirio Cloud Pioneer 2013 Hiroshi KURABAYASHI born on 18/09/1976 from Tokyo
  • 3. only 4projects/teams were Agile in real meaning for my 12years in Next Co.,Ltd. NEXT(JP), Outsource(US), Cloud and Vietnam Offshore(VN)
  • 4. Corporate Informations Company Name Representative History Capital Stock Issued Consolidated Number of Employees Major Shareholders Major Subsidiaries ()stake NEXT Co.,Ltd. (TSE 1st section: 2120) Takashi Inoue, President and CEO March 12, 1997 October 31, 2006 March 12, 2010 Established (Fiscal year ending March 31) Listed in Tokyo Stock Exchange, Mother’s Section Listed on TSE 1st Section 3,999 million yen 118,789,100 (including 73,636 shares of treasury stock) 1,057 persons (including 165 temporary employees, 160 overseas) NEXT directors, Rakuten, Inc.(20%) Renters Co.(100%), fiscal year ends March 31 Trivet Search, S.L.(100%), fiscal year ends December 31 Lifull Marketing Partners(60%), fiscal year ends March 31 As of end of June 2016
  • 5. 1997 ( ) 2001.3 2002.3 2003.3 2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3 HOME’S service launched NEXT founded Capital alliance with Rakuten, Inc. Listed on TSE Mothers Index Listed on the TSE First Section Littel acquired Trovit acquired (Founded) (Forecast) Renter’s acquired Overseas Business started JPY 316milLifull MP acquired Strengthening of the capital relationship with Rakuten, Inc. History Revenue spreads smoothly and updates a record high
  • 6. JPY1,043mil JPY4,946mil JPY21,548mil JPY4,115mil Domestic services for Realtors 15.6% Others 3.3% Domestic Real Estate Information Services 68.1% Furniture / interior EC website Insurance agency search and appointment website CRM services for realtors Real estate and housing Information listing site Data Management Platform FY2016 Revenue [forecast] JPY31,653mil Consulting NabiSTAR Private DMP Overseas 13.0% Real estate/housing, used car and job ad aggregation sites *connect from December, 2014 Sales by Service Domestic Real estate information service business accounts for most of the sales, the profit by the main force
  • 7. Over sears Expansion 45 countries Arab Emirates Argentina Australia Austria Belgium Brazil Canada Chile Columbia Czech Republic Denmark Ecuador France Germany Hong Kong Hungary India Indonesia Ireland Italy Japan Malaysia Mexico Morocco Netherlands New Zealand Nigeria Pakistan Peru Philippines Poland Portugal Romania Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand UK US Ukraine Venezuela
  • 8. from Apr. 26, 2004 as a Planner/Marketer
  • 10. Managing Environment, Dev. Style, Tools, Rules etc. for Our Creativity/BPR. recently as a Project Manager
  • 11. • Small team • big challenging Issues and freedom • Self-organized • play beyond the roll • Learn SCRUM for a better project management • Teach SCRUM, Lean in company • CSM, CSPO • 1st follower • Support from Agile community • One man projects • with Outsourcing(US)
 → knew the world class • with Cloud sourcing(Multinational)
 → felt the future • with Offshore in Vietnam • Manage Offshore team’s quality • Teach SCRUM • Apply SCRUM • etc. Photo: Jarod Carruthers https://flic.kr/p/8vbq7L
  • 12. How can we be Agile in Offshore Dev.?
  • 13. 1. Understanding Agile. 2. Understanding your customer. 3. Satisfying your customer. 3 key factors
  • 14. We are uncovering better way of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we vaulted items on the left more. Manifesto for Agile Software Development
  • 15. You say YES, I say No. “Agile” is a kind of buzz words.
  • 16. Left-winger of Agile Right-winger of Agile “Team env.” towards the goal with collaboration “Tech. env.” delivers quickly and safely Scrum, Project Facilitation, Open information, Self-organized team, Retrospective, Iteration, Daily stand-up meeting .. Technical Practices of XP, Continuous Integration, Continuous Delivery, Automatic “build”, “regression test”, “deploy”, ticket, version control, Test Driven Development, Refactoring … http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html The Goal of Agile Business Value, Customer satisfaction, Market creation What’s your “Agile”?
  • 18. US France Italy Germany Canada UK Japan 0 30,000 60,000 90,000 120,000 72,994 82,582 87,637 92,904 95,551 99,680 116,817 Labour Productivity in G7 countries USD - 2014
  • 19. Made in JAPAN Japanese proud their quality.
  • 20. work hard How to keep quality high?
  • 21. work hard to the death How hard?
  • 22. photo by: geokyr06 https://flic.kr/p/6TqM29
  • 23. Kano Model Satisfaction Execution Performance (One dimensional) - Included: Positive - Missing: Negative Basic(Must Be’s) - Included: Neutral - Missing: Negative Excitement(Delighter’s) - Included: Positive - Missing: Neutral Time
  • 24. kura QA teamCI team Project A Project B Project C Project DPM QA teamInfra/Architect team Scrum Scrum Scrum Lab. Section Manager Vietnam AltPlusVietnam Japan NEXTCo.,Ltd. QA +
  • 25. kura QA teamCI team Project A Project B Project C Project DPM QA teamInfra/Architect team Scrum Scrum Scrum Lab. Section Manager Vietnam AltPlusVietnam Japan NEXTCo.,Ltd. QA + Mainly refactoring to be safe and secure system to develop Testing, Test automation, Static code analysis, etc. 
 - Jenkins, Selenium, Scrutinizer-ci… This functional teams are the right-winger and keep Basic(Must Be’s)
  • 26. Case of APV CI team
  • 27. First SCRUM Refactoring to be safe system. 3 months Project, 2 weeks iteration 1st Sprint: Done nothing(typical failure) 2nd, 3rd Sprint: Well done! 4th Sprint: Team Improved velocity! but I stopped Project. SCRUM Training RetrospectiveOutputs clearly showed the limit of the existing system.
  • 28. First SCRUM Refactoring to be safe system. 3 months Project, 2 weeks iteration The output of this project was not release source codes but the evidence that the life-time of the system soon will end. Our proposal is “Renew everything to be safe and secure before wasting resources”.
 …and accepted and going on. This is a hyper jump to our team’s mission!
  • 30. Left-winger of Agile Right-winger of Agile “Team env.” towards the goal with collaboration “Tech. env.” delivers quickly and safely Scrum, Project Facilitation, Open information, Self-organized team, Retrospective, Iteration, Daily stand-up meeting .. Technical Practices of XP, Continuous Integration, Continuous Delivery, Automatic “build”, “regression test”, “deploy”, ticket, version control, Test Driven Development, Refactoring … http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html The Goal of Agile Business Value, Customer satisfaction, Market creation “Agile” need all
  • 31. Kano Model Satisfaction Execution Performance (One dimensional) - Included: Positive - Missing: Negative Basic(Must Be’s) - Included: Neutral - Missing: Negative Excitement(Delighter’s) - Included: Positive - Missing: Neutral Time
  • 32. Mind set is most important after all.
  • 33. We are looking for “Agile” BrSE. contact: Truong-san truong.bm@altplus.com.vn Xin cảm ơn! Hiroshi Kurabayashi mail: kura@next-global.net fb: /hiroshi.k